Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70736 Views
16 replies
37 likes

70736 Views
16 replies
37 likes

Playlist stops playing randomly on iphone

I have an iphone 11 and spotify premium (USA.) I am having a problem where the playlist I have downloaded stops playing at random. I am a fitness instructor and this has happened to me 2x now in my classes. I really need this problem to be fixed in o...

Spitzio30
Casual Listener
I have an iphone 11 and spotify premium (USA.) I am having a problem where the playlist I have downloaded stops playing at random. I am a fitness instructor and this has happened to me 2x now in my c...
2020-01-12 5:05:23 AM
2020-01-20 10:31:21 AM
Loxer
Community Legend
8870 Views
3 replies
0 likes

8870 Views
3 replies
0 likes

Disliking a song doesn't keep it from playing again

I have a playlist that I use as seeds to listen to as radio. I dislike songs when I'm listening to the radio but the next time I listen to radio for that playlist, it plays those disliked songs again. Maybe I'm not clear on how Spotify tracks dislike...

Shutterdawg
Visitor
I have a playlist that I use as seeds to listen to as radio. I dislike songs when I'm listening to the radio but the next time I listen to radio for that playlist, it plays those disliked songs again...
2020-01-19 10:40:55 PM
588 Views
0 replies
0 likes

588 Views
0 replies
0 likes

Synced local files show "unknown artist"

DeviceiPhone 8 PlusOperating SystemiOS 13.3 Does anybody else see "unknown artist" as the artist of their synced local files in Spotify version 8.5.40? I'm currently on 8.5.42 but the issue started already in 8.5.3x builds. I've reported it multiple ...

AeroZ
Composer
Device iPhone 8 Plus Operating System iOS 13.3 Does anybody else see "unknown artist" as the artist of their synced local files in Spotify version 8.5.40? I'm currently on 8.5.42 but the ...
2020-01-10 8:46:21 PM
2020-01-19 9:56:29 PM
hexhexhex
Casual Listener
3038 Views
14 replies
5 likes

3038 Views
14 replies
5 likes

iOS app too touch sensitive

PlanPremiumCountrySwitzerlandDeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueThe latest version of Spotify on iOS is way too touch sensitive. It happens often during scrolling through that a song or artist is selected accidentally when I ...

user-removed
Visitor
Plan Premium Country Switzerland Device iPhone XS Operating System iOS 12.1 My Question or Issue The latest version of Spotify on iOS is way too touch sensitive. It happens often dur...
2018-11-26 8:13:33 AM
2020-01-18 11:50:28 PM
cazafurcias42
Casual Listener
5534 Views
21 replies
31 likes

5534 Views
21 replies
31 likes

Solved!! Can't clear play queue completely of all songs

PlanPremiumCountryUSDeviceiPhone 11Operating System(iOS 13.3) My Question or IssueSo I added one of my playlists to my queue. This playlist has over 4000 songs. When I go to my queue I see that I can erase each song individually, but there doesn't se...

foxolope
Casual Listener
Plan Premium Country US Device iPhone 11 Operating System (iOS 13.3) My Question or Issue So I added one of my playlists to my queue. This playlist has over 4000 songs. When I go to ...
2020-01-18 2:18:17 AM
2020-01-18 6:41:29 PM
foxolope
Casual Listener
1220 Views
2 replies
0 likes
queue

1220 Views
2 replies
0 likes

Good app but VERY poor service

PlanPremiumCountryUkDevice(iPhone XS Ipad 5, Mac)Operating System(iOS 13.3 phone / iPad, Catalina Mac) My Question or Issue1 have spent a week trying to connect my Discover pro media system in VW Golf to Spotify without success. Main problem is no st...

Majacmun
Visitor
Plan Premium Country Uk Device (iPhone XS Ipad 5, Mac) Operating System (iOS 13.3 phone / iPad, Catalina Mac) My Question or Issue 1 have spent a week trying to connect my Discover p...
2020-01-18 5:57:01 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

My Podcast is not adding the latest Epsiode

PlanFree/PremiumCountryUKDeviceDesktopOperating SystemWindows 10My Question or IssueHi,We have a podcast and added it to Spotify at the end of last year. Yesterday we added our latest podcast on our website and it appears on our RSS feed and site, ho...

darthvader666uk
Casual Listener
Plan Free/Premium Country UK Device Desktop Operating System Windows 10 My Question or Issue Hi, We have a podcast and added it to Spotify at the end of last year. Yesterd...
2020-01-08 8:59:43 AM
2020-01-18 1:30:06 PM
frederik_db
Casual Listener
702 Views
4 replies
0 likes

702 Views
4 replies
0 likes

Solved!!Superuser Contribution Recently played!?

We all hate the new update, so I won’t get in to that. I’m a bit of a neat freak & like to keep my apps clean & tidy. Does anyone know if it’s even possible on this new update to clear my recently played? I know the recently played has been moved but...

Mbryan87
Casual Listener
We all hate the new update, so I won’t get in to that. I’m a bit of a neat freak & like to keep my apps clean & tidy. Does anyone know if it’s even possible on this new update ...
2019-07-06 2:54:29 AM
2020-01-18 10:43:45 AM
Guido
Spotify Legend
18080 Views
16 replies
14 likes

18080 Views
16 replies
14 likes

Apple TV App Doesn’t Suggest/Recommend Tracks

Hello, I just got the Apple TV app and it’s great, however i can’t figure out how I can get it to keep playing suggested/recommended tracks after an album is finished like you can on the desktop and iOS versions of Spotify. How do I do this?

Lucas991
Visitor
Hello, I just got the Apple TV app and it’s great, however i can’t figure out how I can get it to keep playing suggested/recommended tracks after an album is finished like you can on the des...
2020-01-18 5:14:19 AM
370 Views
0 replies
0 likes

370 Views
0 replies
0 likes

Spotify uses data when connected to wifi and data is turned off

PremiumUSA iPhone 7iOS 13.3 Spotify uses data while I am connected to wifi and while data is turned off on my phone's operating system. I don't want to set the app to "offline" because then I only have access to downloaded music and can't access anyt...

flipper623
Visitor
Premium USA iPhone 7 iOS 13.3 Spotify uses data while I am connected to wifi and while data is turned off on my phone's operating system. I don't want to set the app to "off...
2020-01-18 3:01:57 AM
713 Views
0 replies
0 likes
wifi

713 Views
0 replies
0 likes

How is CarPlay controlled?

PlanPremiumCountryUSADevice(iPhone 11) My Question or IssueWondering who is responsible for the UI of the Spotify CarPlay design? Is it up to Spotify, the radio manufacturer, another party or a combo of some of these? I'm using a JVC head unit in my ...

mw77
Casual Listener
Plan Premium Country USA Device (iPhone 11) My Question or Issue Wondering who is responsible for the UI of the Spotify CarPlay design? Is it up to Spotify, the radio manufactu...
2020-01-17 6:59:07 PM
335 Views
0 replies
0 likes

335 Views
0 replies
0 likes

Spotify crashes Car Play

Device: iPhone 8, IOS 12.3.1Chevy Volt 2018 with Apple Car Play I'm using Spotify to play downloaded playlists in my car via Apple Car Play.When I connect my phone via USB, and try to play a song, randomly the whole car play crashes: the phone discon...

baydriver
Newbie
Device: iPhone 8, IOS 12.3.1 Chevy Volt 2018 with Apple Car Play I'm using Spotify to play downloaded playlists in my car via Apple Car Play. When I connect my phone via USB, and...
2019-06-27 2:57:49 AM
2020-01-17 6:42:52 PM
uresam
Regular
1973 Views
1 replies
2 likes

1973 Views
1 replies
2 likes

Recently played artist not updating on profile

Plan: PremiumCountry: USADevice: iphone 7Operating System: iOS 13.3My Question or Issue: Since Dec 2019 my recently played artist stopped updating. I tried the recommended resolution however it didn't work. Please advise how to resolve this issue.

anon9012
Visitor
Plan: Premium Country: USA Device: iphone 7 Operating System: iOS 13.3 My Question or Issue: Since Dec 2019 my recently played artist stopped updating. I tried the recommended&nb...
2020-01-17 4:04:59 PM
2020-01-17 4:15:16 PM
Emilia_8
Community Legend
396 Views
1 replies
0 likes

396 Views
1 replies
0 likes

Solved!! Mobile app suddenly only allows shuffle play

Hello, I've been using Spotify (free) for a week or so, and today the iOS app suddenly only lets me use shuffle play. The desktop and iPad apps are working fine, it's just the phone app that's affected, and I've received no notification nor could fin...

Lacho236
Visitor
Hello, I've been using Spotify (free) for a week or so, and today the iOS app suddenly only lets me use shuffle play. The desktop and iPad apps are working fine, it's just the phone app that's affect...
2020-01-17 1:51:25 PM
2020-01-17 4:11:57 PM
Emilia_8
Community Legend
1125 Views
1 replies
1 likes

1125 Views
1 replies
1 likes

Please bring back the scroll bar

PlanPremiumCountryAustralia DeviceiPhone 8 Operating SystemiOS 12 My Question or IssueSince the update almost a year ago, the scroll bar has disappeared. I like to have all my likes songs in one place. If I’m listening to a song beginning with A and ...

Judgelord
Visitor
Plan Premium Country Australia Device iPhone 8 Operating System iOS 12 My Question or Issue Since the update almost a year ago, the scroll bar has disappeared...
2020-01-17 7:53:37 AM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

I can't play downloaded local files on iPhone any more

Plan: PremiumCountry: USADevice: iPhone 11 My Question or IssueI was able to download local music files from the Spotify app on Macbook to the Spotify app on iPhone 11. I was also able to play those downloaded files on the iPhone. However, after I ch...

BigLei
Casual Listener
Plan: Premium Country: USA Device: iPhone 11 My Question or Issue I was able to download local music files from the Spotify app on Macbook to the Spotify app on iPhone 11. I was...
2020-01-14 6:13:21 AM
2020-01-17 3:33:53 AM
BigLei
Casual Listener
756 Views
2 replies
0 likes

756 Views
2 replies
0 likes

Shuffle

My playlist Is not on shuffle, yet my songs aren’t in the order as which they are listed in my playlist. Also, every time I try to go back a song, it takes me back to the song that first played on my playlist for that day

Garrett_B2014
Visitor
My playlist Is not on shuffle, yet my songs aren’t in the order as which they are listed in my playlist. Also, every time I try to go back a song, it takes me back to the song that first played on my...
2020-01-16 12:37:44 AM
2020-01-16 12:57:19 AM
eltoch
Composer
405 Views
1 replies
0 likes

405 Views
1 replies
0 likes

Solved!! Continuous Play after one song

I want to be able to pick one song, and then have Spotify continuously play and fill in the queue with similar songs after that. If I go to search and pick a song and play it, Spotify stops after just that one song. Any help? PlanPremiumCountryUSDevi...

TylerMoody
Casual Listener
I want to be able to pick one song, and then have Spotify continuously play and fill in the queue with similar songs after that. If I go to search and pick a song and play it, Spotify stops after jus...
2020-01-16 4:04:55 PM
2020-01-16 11:46:12 PM
TylerMoody
Casual Listener
1956 Views
4 replies
0 likes

1956 Views
4 replies
0 likes

Superuser Contribution App does not open

PlanPremiumCountryTurkey - DubaiDeviceiPhone 11 proOperating Systemios13.3 My Question or Issue Hi there,I moved to Dubai 2 days ago and bought new phone which I started to use today. Before that I had my spare phone which was an iphone 6s also ios13...

osmang
Music Fan
Plan Premium Country Turkey - Dubai Device iPhone 11 pro Operating System ios13.3 My Question or Issue Hi there, I moved to Dubai 2 days ago and bought new phone which I sta...
2020-01-06 1:08:29 PM
2020-01-16 8:38:18 AM
osmang
Music Fan
8978 Views
2 replies
0 likes

8978 Views
2 replies
0 likes

[iOS][macOS] Spotify repeatedly rewinds 10 seconds regardless of playback state

Plan Premium Country USA Device iPhone Xs MacBook Pro 15" (2016) Operating System iOS 13.1.2 macOS Catalina 10.15.2 Spotify app version iOS: 8.5.40.252 macOS: 1.1.24.91.g4ca6d5eb My Issue I encountered some very strange behavior on both the iOS and m...

MichaelZalla
Visitor
Plan Premium Country USA Device iPhone Xs MacBook Pro 15" (2016) Operating System iOS 13.1.2 macOS Catalina 10.15.2 Spotify app version iOS: ...
2020-01-16 1:06:42 AM
1842 Views
0 replies
0 likes
bug
iOS
macOS
playback

1842 Views
0 replies
0 likes

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