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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 79126 Views
  • 19 replies
  • 37 likes
  • 79126 Views
  • 19 replies
  • 37 likes

Superuser Contribution Unknown song playing

An unknown song is playing on my Spotify. When I start a podcast it stops after 2-3 seconds and Spotify starts to play the same song again. If I pause it it restarts again. Spotify also tells me that I am listening on Chrome even after I did the log ...

  • Casual Listener
  • An unknown song is playing on my Spotify. When I start a podcast it stops after 2-3 seconds and Spotify starts to play the same song again. If I pause it it restarts again. Spotify also tells me that...
  • Mario
  • Spotify Legend
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Spotify will connect to google home mini but will not play

PlanPremiumCountryUnited StatesDeviceIphone 11 / google home miniOperating SystemiOS 13 My Question or IssueI've had an ongoing issue for over a month now. Spotify will not play on my Google Home Mini or any of the Google devices in my house. I can u...

  • Visitor
  • Plan Premium Country United States Device Iphone 11 / google home mini Operating System iOS 13   My Question or Issue I've had an ongoing issue for over a month now. Spotify will not p...
  • 453 Views
  • 0 replies
  • 0 likes
  • on going
  • 453 Views
  • 0 replies
  • 0 likes

Superuser Contribution Automatically Playing Only One Album

Iphone X/IOS 10/PremiumMy Question or IssueMy spotify today is automatically playing an album by an artist I do not follow, have never searched, and never listened to. Every time I try to change the song, it goes right back to the album and will not ...

  • Casual Listener
  • Iphone X/IOS 10/Premium My Question or Issue My spotify today is automatically playing an album by an artist I do not follow, have never searched, and never listened to. Every time I try to chang...
  • sking102030
  • Casual Listener
  • 1360 Views
  • 4 replies
  • 0 likes
  • automatically playing
    glitching
  • 1360 Views
  • 4 replies
  • 0 likes

Superuser Contribution Album cover showing only in WIFI not Mobile Data

PlanPremiumCountryBelgium DeviceiPhone 8+, iPhone 11 ProOperating SystemiOS 13 Hi All,Since a few months, the album covers don't show when I listen with the app on mobile data (4G) but it shows only on WIFI.Is there a way to get it back. I have reins...

Capture d’écran . 2020-01-19 à 00.10.57.png Capture d’écran . 2020-01-19 à 00.24.38.png
  • Casual Listener
  • Plan Premium Country Belgium   Device iPhone 8+, iPhone 11 Pro Operating System iOS 13   Hi All, Since a few months, the album covers don't show when I listen with the app on mob...
  • Onewave
  • Roadie
  • 3648 Views
  • 3 replies
  • 1 likes
  • 3648 Views
  • 3 replies
  • 1 likes

Superuser Contribution Blank screen- podcasts

Help please! When I go into the podcast screen (accessed from the Search Page->Podcasts) the page is black and blank so I can no longer browse podcasts. I have tried everything- restarting the phone, logging in and out of the app, reinstalling the ap...

  • Newbie
  • Help please! When I go into the podcast screen (accessed from the Search Page->Podcasts) the page is black and blank so I can no longer browse podcasts. I have tried everything- restarting the pho...
  • Mario
  • Spotify Legend
  • 1300 Views
  • 1 replies
  • 1 likes
  • 1300 Views
  • 1 replies
  • 1 likes

[iOS][Connect] Spotify won't "connect to a device" when the second phone's screen locked

Hi there, My phone is an iPhoneiOS 12.4.1Spotify version 8.5.41 Connect to a device option won't show my second phone online unless I unlock its screen and open the spotify app. Once I do so, it will play music regardless if I lock the screen or not....

  • Visitor
  • Hi there,  My phone is an iPhone iOS 12.4.1 Spotify version 8.5.41   Connect to a device option won't show my second phone online unless I unlock its screen and open the spotify app. O...
  • 576 Views
  • 0 replies
  • 0 likes
  • Connect
    iOS
  • 576 Views
  • 0 replies
  • 0 likes

Unknown song playing

An unknown song is playing on my Spotify. When I start a podcast it stops after 2-3 seconds and Spotify starts to play the same song again. If I pause it it restarts again. Spotify also tells me that I am listening on Chrome even after I did the log ...

  • Casual Listener
  • An unknown song is playing on my Spotify. When I start a podcast it stops after 2-3 seconds and Spotify starts to play the same song again. If I pause it it restarts again. Spotify also tells me that...
  • Emilia_8
  • Community Legend
  • 656 Views
  • 1 replies
  • 0 likes
  • 656 Views
  • 1 replies
  • 0 likes

Spotify pasues during play in Car via iPhone 11

PlanPremium familyCountryTurkeyDeviceiPhone 11 (2 days old)Operating SystemIOS 13.3 My Question or IssueWhen i am using spotify on my iphone 11 to listen music in my car (peugeot 3008 2016 i don't know if this is related...) song pauses like in every...

  • Casual Listener
  • Plan Premium family Country Turkey Device iPhone 11 (2 days old) Operating System IOS 13.3   My Question or Issue When i am using spotify on my iphone 11 to listen music in my car (peu...
  • Tatuli
  • Casual Listener
  • 692 Views
  • 2 replies
  • 0 likes
  • 692 Views
  • 2 replies
  • 0 likes

Superuser Contribution My downloaded songs won’t play in offline mode

PlanPremiumCountryAustralia, currently in Thailand DeviceiPhone XSOperating SystemiOS 13.3 My Question or IssueThe last few days much of my downloaded songs won’t play in offline or airplane mode. The same tracks worked fine a week ago. When pressing...

  • Visitor
  •   Plan Premium Country Australia, currently in Thailand  Device iPhone XS Operating System iOS 13.3   My Question or Issue The last few days much of my downloaded songs won’...
  • 437 Views
  • 0 replies
  • 0 likes
  • 437 Views
  • 0 replies
  • 0 likes

Podcasts Page Empty

Plan: PremiumCountry: New Zealand Device: iPhone XROperating System: iOS 13.3 My Question or IssueThe Podcasts page is coming up empty when I go from the Search tab and try to browse Podcasts. It works fine for all other music genres, and also when I...

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  • Newbie
  • Plan: Premium Country: New Zealand   Device: iPhone XR Operating System: iOS 13.3   My Question or Issue The Podcasts page is coming up empty when I go from the Search tab and t...
  • PavaScotty
  • Visitor
  • 1389 Views
  • 1 replies
  • 10 likes
  • Browse
    Podcasts
    Search
  • 1389 Views
  • 1 replies
  • 10 likes

Low Volume via Airplay

PlanPremiumCountryUSA DeviceAll Apple GadgetsOperating SystemLatest iOs My Question or IssueI have 2 music systems, running a Yamaha receiver with a Chromecast attached to it, then I play my Spotify (Premium) via iPad or iPhone and cast it to my Chro...

  • Music Fan
  • Plan Premium Country USA   Device All Apple Gadgets Operating System Latest iOs   My Question or Issue I have 2 music systems, running a Yamaha receiver with a Chromecast attac...
  • Onewave
  • Roadie
  • 2020 Views
  • 2 replies
  • 0 likes
  • 2020 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify playing random on iPhone

My Spotify just yesterday started randomly skipping and playing songs while I wasn’t doing anything just sending a message on Instagram and it was also randomly playing songs today when I wasn’t using the app PlanFreeCountryMassachusetts Deviceiphone...

  • Casual Listener
  • My Spotify just yesterday started randomly skipping and playing songs while I wasn’t doing anything just sending a message on Instagram and it was also randomly playing songs today when I wasn’t usin...
  • Mario
  • Spotify Legend
  • 3909 Views
  • 1 replies
  • 0 likes
  • spotify issues
  • 3909 Views
  • 1 replies
  • 0 likes

Bug

PlanPremiumCountrySaudi ArabiaDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3App Version8.5.41My Question or IssueRecently, my Spotify app begins to change songs without any input, and the songs are not even on my liked playlist. Also, I suddenly see...

  • Visitor
  • Plan Premium Country Saudi Arabia Device iPhone 11 Pro Max Operating System iOS 13.3 App Version 8.5.41 My Question or Issue Recently, my Spotify app begins to change songs without any inp...
  • Emilia_8
  • Community Legend
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

IOS Manual car view for AUX Connection

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan FreeCountryAustralia IPhone 7 IOS 13 My Question or IssueCould you please provide a simple manual car view option for people us...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan  Free Country Australia  IPhone 7 IOS 13     M...
  • 543 Views
  • 0 replies
  • 7 likes
  • 543 Views
  • 0 replies
  • 7 likes

Disconnecting from devices

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13 (latest) My Question or IssueWithout fail, if I start to cast to a Chromecast or AirPlay to an Apple TV, Spotify will eventually disconnect from the Chromecast/Apple TV and then eve...

  • Visitor
  • Plan Premium Country United States Device iPhone 11 Operating System iOS 13 (latest)   My Question or Issue Without fail, if I start to cast to a Chromecast or AirPlay to an Apple TV, ...
  • 1113 Views
  • 0 replies
  • 3 likes
  • 1113 Views
  • 0 replies
  • 3 likes

Playback was fine but now pauses for 1/2 second every 40 secs, or so & then resumes

PlanFreeCountryUK Device(iPhone SEOperating System(iOS 13.3) Bose stereo in the car. My Question or IssueThis problem only happens in my car. It does it with BT and when connected by wire.I've deleted/reinstalled BT connections on both phone and car ...

  • Newbie
  • Plan Free Country UK   Device (iPhone SE Operating System (iOS 13.3) Bose stereo in the car.   My Question or Issue This problem only happens in my car. It does it with BT and wh...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

Spotify stops when Waze starts

CountryNetherlandsDeviceiPhone 7Operating SystemiOS 13.3 My Question or IssueSince the latest update of iOS and Spotify app I experience this issue. Spotify is starting up very slow (other topic) but when it is playing audio via Bluetooth car connect...

  • Casual Listener
  • Country Netherlands Device iPhone 7 Operating System iOS 13.3   My Question or Issue Since the latest update of iOS and Spotify app I experience this issue. Spotify is starting up very s...
  • the_menace
  • Casual Listener
  • 4795 Views
  • 1 replies
  • 1 likes
  • 4795 Views
  • 1 replies
  • 1 likes

Volume Bug

PlanPremiumCountryHKDeviceiPhone XROperating SystemiOS 13.3 My Question or IssueAfter listening spotify on iMac, as I switch to my iPhone XR the volume was unknowingly set to Max by default. This could be problematic as my ears could get hurt.

  • Visitor
  • Plan Premium Country HK Device iPhone XR Operating System iOS 13.3   My Question or Issue After listening spotify on iMac, as I switch to my iPhone XR the volume was unknowingly set to...
  • 367 Views
  • 0 replies
  • 0 likes
  • 367 Views
  • 0 replies
  • 0 likes

Acura Spotify not working

Anyone else have the issue of using the USB not playing music when you switch to Spotify? It works sometimes, not all the time. Very frustrating. I have a 2014 ILX and use an iPhone 8+ with a Premium subscription.

  • Newbie
  • Anyone else have the issue of using the USB not playing music when you switch to Spotify? It works sometimes, not all the time. Very frustrating. I have a 2014 ILX and use an iPhone 8+ with a Premium...
  • 527 Views
  • 0 replies
  • 0 likes
  • Acura ILX
  • 527 Views
  • 0 replies
  • 0 likes

Won't shuffle playlists IOS MAZDA

PlanPremiumCountryUsaDevice(iPhone SEOperating System(iOS 12.0.1 downloaded Spotify for the first time. 3 month free trial. all works fine until hooking up phone to Bluetooth in my 2013 Mazda CX-5. Shuffle does not work, after each skip, shuffle swit...

  • Visitor
  • Plan Premium Country Usa Device (iPhone SE Operating System (iOS 12.0.1   downloaded Spotify for the first time. 3 month free trial.   all works fine until hooking up phone to Bl...
  • 1119 Views
  • 0 replies
  • 0 likes
  • bluetooth
    mazda
    shuffle
  • 1119 Views
  • 0 replies
  • 0 likes