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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 75700 Views
  • 16 replies
  • 37 likes
  • 75700 Views
  • 16 replies
  • 37 likes

Superuser Contribution Playing same song! Unable to pause or play other music.

The same song continues to play. Its not one I have chosen nor can I pause it. After 5 seconds it plays again. I have noticed songs and albums in my favorites that I have not listened to or liked. I have redownloded the app and changed passwords, not...

  • Casual Listener
  • The same song continues to play. Its not one I have chosen nor can I pause it. After 5 seconds it plays again. I have noticed songs and albums in my favorites that I have not listened to or liked. I ...
  • Mario
  • Spotify Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Concert Location

Plan: PremiumCountry: USDevices: iPhone 8, Macbook ProOperating SystemiOS 13.3, macOS Catalina 10.15.2 My Question or IssueI keep getting concert notifications for Chicago. On my I phone it directs me to change the city in the app, but there doesn't ...

  • Visitor
  • Plan: Premium Country: US Devices: iPhone 8, Macbook Pro Operating System iOS 13.3, macOS Catalina 10.15.2   My Question or Issue I keep getting concert notifications for Chicag...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

Problem with CarPlay interface

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • 505 Views
  • 0 replies
  • 0 likes
  • 505 Views
  • 0 replies
  • 0 likes

Show lyrics while playing: Hot to link Spotify to SoundHound

Hello, as far as I understood you can connect SoundHound to Spotify and then Spotify shows song-lyrics while playing a song. I found this information on https://support.spotify.com/de/learn-more/faq/#!/article/can-i-see-lyrics-on-spotify/ In this art...

  • Music Fan
  • Hello,   as far as I understood you can connect SoundHound to Spotify and then Spotify shows song-lyrics while playing a song. I found this information on  https://support.spotify.c...
  • eoliason
  • Casual Listener
  • 13041 Views
  • 5 replies
  • 1 likes
  • 13041 Views
  • 5 replies
  • 1 likes

nuevos lanzamientos

Hola tengo inconvenientes, con la versión 8.5.41.669 en mi celular, en la sección “nuevos lanzamientos” no se actualizan los álbumes ni los artistas, que lanzan nuevos discos o canciones. Tampoco en la seccion “buscar” “descubrir” aparecen como antes...

  • Music Fan
  • Hola tengo inconvenientes, con la versión 8.5.41.669 en mi celular, en la sección “nuevos lanzamientos” no se actualizan los álbumes ni los artistas, que lanzan nuevos discos o canciones. Tampoco en ...
  • 464 Views
  • 0 replies
  • 0 likes
  • 464 Views
  • 0 replies
  • 0 likes

Spotify linked to another account

In the last few days, Spotify has been randomly switching to somebody else’s account and playlist on my phone and playing songs. Songs are added to my Liked Songs playlist and my recently played lists are not mine. On my account page there is now a r...

  • Newbie
  • In the last few days, Spotify has been randomly switching to somebody else’s account and playlist on my phone and playing songs. Songs are added to my Liked Songs playlist and my recently played list...
  • 507 Views
  • 0 replies
  • 0 likes
  • 507 Views
  • 0 replies
  • 0 likes

Superuser Contribution Getting Mono-Audio on Airplay 2 for Apple TV

CountryGermany DeviceiPhone 6 (iOS 12 beta 5-8), iPhone 5S (iOS 11.4), Apple TV 4K (tvOS 11.4) My Question or IssueI guess since tvOS 11.4 or iOS 11.4 (Airplay 2) I'm getting Mono-Audio when I stream audio from my iOS devices. I noticed it because ju...

  • Music Fan
  • Country Germany  Device iPhone 6 (iOS 12 beta 5-8), iPhone 5S (iOS 11.4), Apple TV 4K (tvOS 11.4)   My Question or Issue I guess since tvOS 11.4 or iOS 11.4 (Airplay 2) I'm getting Mo...
  • kiplantt
  • Regular
  • 4166 Views
  • 10 replies
  • 1 likes
  • AirPlay 2
    apple TV
  • 4166 Views
  • 10 replies
  • 1 likes

Superuser Contribution spotify on iphone 5

We are on the premium family plan in the UK. My son has recently inherited a iphone 5 with iOS 10 10.3.4. How can he use spotify?

  • Visitor
  • We are on the premium family plan in the UK.  My son has recently inherited a iphone 5 with iOS 10 10.3.4.  How can he use spotify?    
  • Mario
  • Spotify Legend
  • 1118 Views
  • 1 replies
  • 0 likes
  • 1118 Views
  • 1 replies
  • 0 likes

Radio on iOS iPhone App

I can't play Radio from Menu, from an artist page or from a song.PlanPremiumCountryITDeviceiPhone XROperating SystemiOS 13 My Question or IssueTapping on it to play radio I can see only three big alternate dots with no end.. nothing else. I've just d...

  • Visitor
  • I can't play Radio from Menu, from an artist page or from a song. Plan Premium Country IT Device iPhone XR Operating System iOS 13   My Question or Issue Tapping on it to play radio I...
  • Loxer
  • Community Legend
  • 817 Views
  • 3 replies
  • 0 likes
  • Radio
  • 817 Views
  • 3 replies
  • 0 likes

Solved!! I can't play one song

So I own an iphone 11 pro and use the app, but when I try to play one song, I have to shuffle play and have to deal with shuffled songs when I just want to play one **bleep** song(God's Plan by Drake)! It also happens to my playlists, as when I remov...

  • Casual Listener
  •  So I own an iphone 11 pro and use the app, but when I try to play one song, I have to shuffle play and have to deal with shuffled songs when I just want to play one **bleep** song(God's Plan by...
  • Emilia_8
  • Community Legend
  • 887 Views
  • 2 replies
  • 0 likes
  • 887 Views
  • 2 replies
  • 0 likes

Local Files Not Showing on iPhone

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 13 My Question or IssueI am trying to make my local files that I have in a playlist on my PC available on my iPhone, but none of the files are appearing on my mobile. I have downloaded them on my...

  • Visitor
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 13   My Question or Issue I am trying to make my local files that I have in a playlist on my PC available on my iPhone, bu...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

Stuck on shuffle

My Spotify has been having issues with shuffle but not issues like everyone else has described that I’ve found. It will be working fine one day and then the next day I open it and it only plays on shuffle. If I play any playlist it will not play in o...

  • Visitor
  • My Spotify has been having issues with shuffle but not issues like everyone else has described that I’ve found. It will be working fine one day and then the next day I open it and it only plays on sh...
  • OneByBoo
  • Roadie
  • 2516 Views
  • 1 replies
  • 1 likes
  • 2516 Views
  • 1 replies
  • 1 likes

Superuser Contribution Add Facebook Messenger as default share option

My Question or IssueHow do I customize or add Facebook messenger as a default sharing option? I typically share my music with friends via Facebook messenger and I now have to click "more" and then click FB messenger. Is there anyway to remove snapcha...

83024120_2739931162712836_8302358996497465344_n.jpg
  • Visitor
  • My Question or Issue How do I customize or add Facebook messenger as a default sharing option? I typically share my music with friends via Facebook messenger and I now have to click "more" and then ...
  • OneByBoo
  • Roadie
  • 572 Views
  • 1 replies
  • 0 likes
  • 572 Views
  • 1 replies
  • 0 likes

How do I get Spotify to move automatically from one episode to another within a Podcast?

PlanPremiumCountry USA Device(Iphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question When I'm playing a podcast on my Iphone, it just stops after an episode is complete, but I would like it to keep going to the next episode. How ...

  • Casual Listener
  • Plan Premium Country USA   Device (Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question  When I'm playing a podcast on my Iphone, it just stop...
  • Cyber_Savvy
  • Newbie
  • 897 Views
  • 3 replies
  • 2 likes
  • 897 Views
  • 3 replies
  • 2 likes

Spotify on new phone is skipping songs

PlanPremiumCountryPhilippinesDeviceIphone 11Operating SystemiOS 13.3Spotifyversion 8.5.41 Hi! I recently got a new phone and it comes with a spotify premium subscription. Upon selecting shuffle play, it just skips the songs continuously and does not ...

  • Casual Listener
  • Plan Premium Country Philippines Device Iphone 11 Operating System iOS 13.3 Spotify version 8.5.41   Hi!    I recently got a new phone and it comes with a spotify premium ...
  • Bossjanaaa
  • Casual Listener
  • 749 Views
  • 6 replies
  • 0 likes
  • 749 Views
  • 6 replies
  • 0 likes

Songs keeps pausing, skipping as well as random songs keep being added to my library

This problem has been happening on both my iPhone 6s and my Macbook Pro. I have tried logging out, changing my password and logging in again but still the problem persists. Whilst I have a song paused it will randomly start playing again and whilst a...

  • Visitor
  • This problem has been happening on both my iPhone 6s and my Macbook Pro. I have tried logging out, changing my password and logging in again but still the problem persists. Whilst I have a song pause...
  • Emilia_8
  • Community Legend
  • 1096 Views
  • 1 replies
  • 0 likes
  • 1096 Views
  • 1 replies
  • 0 likes

Apple Watch delete from playlist

PlanFree/PremiumCountryArgentinaDeviceiPhone XS, Apple Watch 4Operating SystemiOS 13, WatchOS 6My Question or IssueIs there any way to delete a song from a playlist on the Apple Watch?

  • Regular
  • Plan Free/Premium Country Argentina Device iPhone XS, Apple Watch 4 Operating System iOS 13, WatchOS 6 My Question or Issue Is there any way to delete a song from a playlist on the Apple Wat...
  • nachot93
  • Regular
  • 1010 Views
  • 1 replies
  • 0 likes
  • apple
    watch
    watchOS
  • 1010 Views
  • 1 replies
  • 0 likes

Spotify connect stopped working?

Plan: STUDENTFree/Premium: PREMIUMCountry: UK DeviceiPod touch (4th generation)Operating SystemiOS 6.1.6 My Question or Issue:For a long time, I have been using spotify connect between my laptop (MacBook Air), phone (Samsung Galaxy A3) and my iPod to...

  • Newbie
  • Plan: STUDENT Free/Premium: PREMIUM Country: UK   Device iPod touch (4th generation) Operating System iOS 6.1.6   My Question or Issue: For a long time, I have been using spotify ...
  • Splint
  • Newbie
  • 1930 Views
  • 3 replies
  • 0 likes
  • 1930 Views
  • 3 replies
  • 0 likes

Unknown author for mp3 files

When I add an mp3 file to my phone, the artist space reads as “unknown artist” even though I made sure it has a tag for that. The weird thing is that it only does this on the song list, the artist name shows up just fine when actually playing the son...

  • Music Fan
  • When I add an mp3 file to my phone, the artist space reads as “unknown artist” even though I made sure it has a tag for that. The weird thing is that it only does this on the song list, the artist na...
  • 720 Views
  • 0 replies
  • 0 likes
  • 720 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded liked songs

HiNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

  • Regular
  • HiNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...
  • nn2810
  • Visitor
  • 9430 Views
  • 8 replies
  • 5 likes
  • 9430 Views
  • 8 replies
  • 5 likes