Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64270 Views
16 replies
37 likes

64270 Views
16 replies
37 likes

Whole album download when only 2 or 1 songs are saved

PlanPremiumCountryUKDevice(iPhone 5c)Operating System(iOS 10) My Question or IssueI may have 1 or two songs saved from one album and when I download them through the album it downloads all the songs even if they aren't saved.

MatildeM
Newbie
Plan Premium Country UK Device (iPhone 5c) Operating System (iOS 10) My Question or Issue I may have 1 or two songs saved from one album and when I download them through the album it...
2019-06-19 6:38:44 PM
2019-11-20 8:35:53 PM
alexhoward8
Music Fan
7186 Views
6 replies
1 likes
album

7186 Views
6 replies
1 likes

I cant see my local files on my iphone

PlanPremiumCountrySwedenDeviceIphone 11 proOperating Systemios13 My Question or IssueI have followed your instructions exactly but I cant get my local files to my iphone. I have done it before. But now it doesnt work. I have reinstalled both my deskt...

llew89
Newbie
Plan Premium Country Sweden Device Iphone 11 pro Operating System ios13 My Question or Issue I have followed your instructions exactly but I cant get my local files to my iph...
2019-11-20 11:03:43 AM
2019-11-20 2:15:19 PM
AeroZ
Composer
973 Views
1 replies
0 likes

973 Views
1 replies
0 likes

I cannot see my local files songs on my iPhone

Plan - PremiumCountry - USDevice - iPhone X, Macbook Air (Retina, 13-inch, 2019)Operating System - IOS 13, macOS Catalina Hello, Spotify community. I have been troubleshooting my problem for a week now and have had no success. I have 16 songs downloa...

tedstah
Newbie
Plan - Premium Country - US Device - iPhone X, Macbook Air (Retina, 13-inch, 2019) Operating System - IOS 13, macOS Catalina Hello, Spotify community. I have been troubleshooting my probl...
2019-11-19 9:55:27 PM
521 Views
0 replies
0 likes

521 Views
0 replies
0 likes

Solved!!Superuser Contribution Local songs won't show in app

PlanPremiumCountryGermanyDeviceiPhone 6Operating SystemWindows 10 My Question or IssueI have local songs imported in Spotify on my laptop. They are shown in a playlist and I can play them on my laptop. However, when I open the app (usage of same wifi...

mausi121
Music Fan
Plan Premium Country Germany Device iPhone 6 Operating System Windows 10 My Question or Issue I have local songs imported in Spotify on my laptop. They are shown in a playlist and I ...
2019-05-21 2:51:51 AM
2019-11-19 9:24:29 PM
kubik22333
Visitor
4860 Views
13 replies
0 likes

4860 Views
13 replies
0 likes

Can't Edit Playlists in IOS App

Is this happening to anybody else too? About a month ago the "Edit" button disappeared on playlists and I have to use my laptop to change anything. *I've already been talking to a Spotify rep for a few weeks about this problem and they have no idea w...

bigunzzz
Roadie
Is this happening to anybody else too? About a month ago the "Edit" button disappeared on playlists and I have to use my laptop to change anything. *I've already been talking to a S...
2019-05-04 3:31:59 AM
2019-11-19 11:09:15 AM
bigunzzz
Roadie
5034 Views
9 replies
1 likes

5034 Views
9 replies
1 likes

[Connect] No volume adjustment when pressing volume keys

Plan-PremiumCountry-USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)-iPhone XR, iOS 13.1.3 When adjusting the volume while connected to my "Awesome New TV" nothing happens. My device...

voidescapehole
Casual Listener
Plan -Premium Country -USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) -iPhone XR, iOS 13.1.3 Whe...
2019-11-19 2:20:45 AM
2019-11-19 2:36:36 AM
PigeonXtreme
Composer
1150 Views
4 replies
0 likes
Connect
iOS
volume

1150 Views
4 replies
0 likes

Weird issue with iOS 13, Spotify app, and Apple Music

PlanPremiumCountryUnited StatesDeviceiphone 11Operating SystemiOS 13 My Question or IssueI am having bizarre issues with a few albums/songs no longer playing on my phone. I believe the issue is relating to them having been saved as albums I purchased...

peterm89
Casual Listener
Plan Premium Country United States Device iphone 11 Operating System iOS 13 My Question or Issue I am having bizarre issues with a few albums/songs no longer playing on my phone. I b...
2019-11-18 11:40:28 PM
925 Views
0 replies
0 likes

925 Views
0 replies
0 likes

Solved!!Superuser Contribution Editing Playlist Song Order Broken

I'm a premium subscriber using Spotify on my iPhone and iPad Pro. Ever since the last update, I'm no longer able to edit and sort songs within a playlist (even with the filter set to custom). Since the update, the edit function just has a pop-up wind...

eswanson17
Regular
I'm a premium subscriber using Spotify on my iPhone and iPad Pro. Ever since the last update, I'm no longer able to edit and sort songs within a playlist (even with the filter set to custom). Since t...
2019-11-01 7:21:21 PM
2019-11-18 9:14:50 PM
westerlu77
Regular
2679 Views
4 replies
1 likes

2679 Views
4 replies
1 likes

Downloaded tracks not showing metadata when network connection is poor

Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity. Workaround: Turn airplane mode on to force loading metadata from locally stored content Proposed fix: if content is...

fwhiteiv
Visitor
Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity. Workaround: Turn airplane mode on to force loadin...
2019-11-18 6:19:09 PM
540 Views
0 replies
0 likes
Bug iOS
Bug iPhone
Download bug
network

540 Views
0 replies
0 likes

Spotify stops/pauses when receiving notification or entering an app

I am an iphone X user, IOS 11.2.2, and every time I receive a notification spotify stops or pauses the song. But most annoying anytime I enter snapchat the song pauses as well.

XTheLastEnigmaX
Casual Listener
I am an iphone X user, IOS 11.2.2, and every time I receive a notification spotify stops or pauses the song. But most annoying anytime I enter snapchat the song pauses as well.
2018-01-19 6:18:37 AM
2019-11-18 3:55:05 PM
thaddeusward
Visitor
2579 Views
3 replies
1 likes

2579 Views
3 replies
1 likes

Solved!! Premium Subscribtion cannot be selected in iOS app

None of the banners in the ‚Premium‘ section of the app can be tapped in order to select one of the Premium plans. PlanFreeCountryGermany DeviceiPhone 8 Operating SystemiOS 13.1.3 App Version 8.5.30.635 Different issue: .jpeg attachments are not supp...

Kriiiii
Casual Listener
None of the banners in the ‚Premium‘ section of the app can be tapped in order to select one of the Premium plans. Plan Free Country Germany Device iPhone ...
2019-11-10 4:19:43 PM
2019-11-18 9:30:19 AM
Kriiiii
Casual Listener
950 Views
5 replies
0 likes

950 Views
5 replies
0 likes

How to save a Single Song from an album offline

Set your "Liked" playlist to download offline. This way anything you like will automatically be fed to the playlist and saved offline. You can save an entire album and unlike one single song and it will be removed from the offline album. Granted this...

jacksonthorns
Visitor
Set your "Liked" playlist to download offline. This way anything you like will automatically be fed to the playlist and saved offline. You can save an entire album and unlike one single song and it w...
2019-11-18 1:43:16 AM
828 Views
0 replies
0 likes
Offline download
offline downloads
saving music

828 Views
0 replies
0 likes

Low volume

I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum

qurugovi
Visitor
I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum
2019-11-17 2:32:00 PM
2019-11-17 5:26:11 PM
OviiiOne
Community Legend
745 Views
1 replies
0 likes

745 Views
1 replies
0 likes

Album Background

The album background on my iPhone used to be a good mix of the album artwork like as if the artwork colours kept on going on my phone screen. Then it changed to just one bold colour which sort of reflected the album artwork. I thought that was ok but...

Niadh
Casual Listener
The album background on my iPhone used to be a good mix of the album artwork like as if the artwork colours kept on going on my phone screen. Then it changed to just one bold colour which sort of ref...
2019-11-16 4:50:41 AM
2019-11-16 9:46:58 AM
OneByBoo
Roadie
890 Views
1 replies
0 likes

890 Views
1 replies
0 likes

Why is local file support so bad?

What is the actual deal with local files and spotify? I've had to fix my local files either not showing up on the desktop and/or phone at all or initially showing up and then mysteriously vanishing at least 5 times over the past 2 years! That's over ...

boomshtick
Casual Listener
What is the actual deal with local files and spotify? I've had to fix my local files either not showing up on the desktop and/or phone at all or initially showing up and then mysteriously vanis...
2019-11-16 4:15:03 AM
980 Views
0 replies
5 likes

980 Views
0 replies
5 likes

Carplay start radio station from current playing song

I am new to Apple and Carplay, having come from Android / Android Auto. One feature I'm really missing on Carplay is the ability to create a radio station from the currently playing song. That's a really nice feature because you can only choose from ...

goswell73
Casual Listener
I am new to Apple and Carplay, having come from Android / Android Auto. One feature I'm really missing on Carplay is the ability to create a radio station from the currently playing song. ...
2019-11-15 5:56:40 PM
777 Views
0 replies
0 likes

777 Views
0 replies
0 likes

Track skips 2-3 seconds ahead when switching back to Spotify in CarPlay

Ever since the latest update, whenever switching back to Spotify/Now Playing in CarPlay, the track skips ahead 2-3 seconds. For example, you’re in Maps, and you tap the Spotify icon on the left hand side; Spotify opens and the current track skips ahe...

Shaprepenr
Casual Listener
Ever since the latest update, whenever switching back to Spotify/Now Playing in CarPlay, the track skips ahead 2-3 seconds. For example, you’re in Maps, and you tap the Spotify icon on the left hand ...
2019-05-25 7:50:16 AM
2019-11-15 3:10:09 PM
peroludiarom
Newbie
3910 Views
11 replies
5 likes
Carplay
iOS

3910 Views
11 replies
5 likes

Using Spotify music for a TikTok video

Hi Spotify Community, I'm having trouble using using Spotify music when I'm trying to make videos in TicTok. From reading it looks like I should be able to, but Spotify closes whenever I open TicTok. It's an iPhone 8plus and software is updated. If a...

user-removed
Visitor
Hi Spotify Community, I'm having trouble using using Spotify music when I'm trying to make videos in TicTok. From reading it looks like I should be able to, but Spotify closes whenever...
2019-11-09 4:24:06 PM
2019-11-15 2:56:56 PM
MattSuda
Spotify Star
17374 Views
1 replies
0 likes
Spotify closes when using TicTok

17374 Views
1 replies
0 likes

Solved!! Size display of the song lenght

PlanPremiumCountrySwitzerlandDeviceiPad mini 4Operating System(Softwareversion 12.4.1 My Question or IssueIm using spotify to teach my Spinning classes. Unfortunately the display of the song lenght is very small. Is it possible to change the size on ...

WIP007
Visitor
Plan Premium Country Switzerland Device iPad mini 4 Operating System (Softwareversion 12.4.1 My Question or Issue Im using spotify to teach my Spinning classes. Unfortunately the dis...
2019-11-11 3:36:11 PM
2019-11-15 2:52:07 PM
MattSuda
Spotify Star
680 Views
1 replies
0 likes

680 Views
1 replies
0 likes

Superuser Contribution Spotify app on Apple Watch (iOS 13 or watchOS6.0.) does not show elapsed time on the top left corner

DeviceiPhone, Apple WatchOperating SystemiOS 13 and watchOS 6.0.1 My Question or IssueWith the latest update, it seems that the elapsed time (track time) of a song displayed on the top left corner of the Spotify app on Apple Watch dissapers. Now, it ...

raysonyam
Casual Listener
Device iPhone, Apple Watch Operating System iOS 13 and watchOS 6.0.1 My Question or Issue With the latest update, it seems that the elapsed time (track time) of a song displayed on the t...
2019-10-10 11:40:04 PM
2019-11-15 2:45:05 PM
MattSuda
Spotify Star
6124 Views
31 replies
31 likes

6124 Views
31 replies
31 likes

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