Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
yesterday
Rastereyes
Casual Listener
79126 Views
19 replies
37 likes

79126 Views
19 replies
37 likes

Turn car play BACK ON

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan you add ability to turn car play mode BACK ON ? Sometimes I turn it off at red light or p...

fatal1525
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can you...
2019-11-08 5:59:47 PM
325 Views
0 replies
1 likes

325 Views
0 replies
1 likes

Music randomly pausing while listening [iOS]

PlanPremiumDeviceiPhone XsOperating SystemiOS 13.1.3Spotify Version8.5.28.1046 My Question or IssueSpotify will randomly pause songs while listening. Recently started happening after updating to iOS 13.1.2, but hasn't stopped since I updated again.

ryonriley
Casual Listener
Plan Premium Device iPhone Xs Operating System iOS 13.1.3 Spotify Version 8.5.28.1046 My Question or Issue Spotify will randomly pause songs while listening. Recently started happeni...
2019-10-28 8:43:23 PM
2019-11-08 5:05:09 PM
Jimmymonkey66
Regular
724 Views
3 replies
0 likes
iOS
iPhone XS

724 Views
3 replies
0 likes

Album Art not appearing in offline mode

Lately I've noticed that when going into offline mode (which I typically tend to do) that most of the album art for my songs in my playlists are not found. It will display the generic, blank album art. Going back online fixes this issue, but I want t...

Thedragon775
Casual Listener
Lately I've noticed that when going into offline mode (which I typically tend to do) that most of the album art for my songs in my playlists are not found. It will display the generic, blank album ar...
2019-10-11 7:37:17 AM
2019-11-08 2:08:47 PM
Jack_Freeland
Visitor
1738 Views
1 replies
9 likes
album art
iOS
iphone
Spotify

1738 Views
1 replies
9 likes

Unable to change the order of songs on iPhone

I am a PREMIUM member using Spotify on my MacBook, iPad and iPhone. Since the latest release I am completely unable to change the order of songs within a playlist on my iPhone. Filters are Custom. Nothing has been changed on my end. This is an issue ...

donnaraines
Casual Listener
I am a PREMIUM member using Spotify on my MacBook, iPad and iPhone. Since the latest release I am completely unable to change the order of songs within a playlist on my iPhone. Filters are Custom. No...
2019-10-29 12:10:11 AM
2019-11-07 11:05:42 PM
donnaraines
Casual Listener
1137 Views
3 replies
0 likes

1137 Views
3 replies
0 likes

Confirming an address

PlanPremiumCountryPolandDevicemultipleOperating SystemiOS 11, Windows 10 My Question or IssueHello!So, me and my brother decided to change our plan from Premium Duo to Premium for Family. I cancelled my previous plan today (07.11, but I will have acc...

nadiakd13
Visitor
Plan Premium Country Poland Device multiple Operating System iOS 11, Windows 10 My Question or Issue Hello! So, me and my brother decided to change our plan from Premium Duo to Prem...
2019-11-07 10:59:36 PM
287 Views
0 replies
0 likes

287 Views
0 replies
0 likes

apple watch 2 loses bluetooth connection

HiI'm using apple watch 2 to control spotify playing on my iphone x. It keeps freezing on the watch so that I have to use phone to skip tracks. The same track just shows as playing and is unresponsive. Also, the action of raising my wrist seems to in...

cazthecat
Visitor
Hi I'm using apple watch 2 to control spotify playing on my iphone x. It keeps freezing on the watch so that I have to use phone to skip tracks. The same track just shows as playing and is unrespons...
2019-11-07 3:35:27 PM
365 Views
0 replies
0 likes

365 Views
0 replies
0 likes

Car doesn't shows track names when connected with iPhone

Hello! When I connect my iPhone to the car by USB on native music app its syncs and shows the track list. You can choose between songs listed but when I am using Spotify there is a list with the same name in all songs. The name that appears is the so...

comspot3
Newbie
Hello! When I connect my iPhone to the car by USB on native music app its syncs and shows the track list. You can choose between songs listed but when I am using Spotify there is a list with th...
2015-08-22 11:31:25 PM
2019-11-06 7:10:22 PM
lolokokokoko
Visitor
1035 Views
1 replies
2 likes

1035 Views
1 replies
2 likes

Superuser Contribution Spotify (iOS) being slow and buggy

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 13.1.3 Today when I launched Spotify, it was being slow. Songs take around 7-10 seconds to play/pause/skip, and the interface is slow and buggy too. I’ve restarted my phone and cleared my cache, b...

evanjamjar
Visitor
Plan Premium Country UK Device iPhone 8 Operating System iOS 13.1.3 Today when I launched Spotify, it was being slow. Songs take around 7-10 seconds to play/pause/skip, and the interf...
2019-11-06 9:12:45 AM
2019-11-06 3:16:25 PM
Petya
Community Legend
614 Views
1 replies
0 likes

614 Views
1 replies
0 likes

Searching

PlanPremiumDevice(iPhone 7)Operating System(iOS 12.1.4)My Question or IssueAll of my searched content is gone...why?i can’t search them back since they are usersplease bring them back

Delinastarq
Regular
Plan Premium Device (iPhone 7) Operating System (iOS 12.1.4) My Question or Issue All of my searched content is gone... why? i can’t search them back since they are users please bring them ...
2019-10-27 3:00:43 PM
2019-11-05 9:08:36 PM
Delinastarq
Regular
563 Views
2 replies
0 likes
Search
search engine
searching issues

563 Views
2 replies
0 likes

Carplay and playlist problems

Planpremium familyCountryUSDeviceiphone Xs, 13.1.3 My Question or IssueHaving challenges finding my playlists while using Carplay in a porsche. i only have 5 playlists but when playing in the car, my playlists are lost among many others that are not ...

cjs5
Visitor
Plan premium family Country US Device iphone Xs, 13.1.3 My Question or Issue Having challenges finding my playlists while using Carplay in a porsche. i only have 5 playlists bu...
2019-11-05 3:41:42 AM
696 Views
0 replies
0 likes
iOS

696 Views
0 replies
0 likes

Songs not on album playing unprompted before the album ends

PlanFreeCountryUnited States of AmericaDeviceiPhone 6sOperating SystemiOS 13.2 My Question or IssueAs the title says, songs that are not on an album begin to play before the album has even finished. It's almost like the album suddenly murges with ano...

ALittleBitKushy
Visitor
Plan Free Country United States of America Device iPhone 6s Operating System iOS 13.2 My Question or Issue As the title says, songs that are not on an album begin to play before the ...
2019-11-04 5:54:46 PM
290 Views
0 replies
1 likes

290 Views
0 replies
1 likes

Solved!! Echo stereo pair not available on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an Echo stereo pair - I can see this in the Devices list on the Mac Spotify app, but i...

ambergreen
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
2019-08-23 7:34:56 PM
2019-11-04 10:30:50 AM
ambergreen
Casual Listener
1125 Views
1 replies
1 likes

1125 Views
1 replies
1 likes

Searching for Song Erases Queue

PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 13.1.3Queue AfterSearchQueue BeforeMy Question or IssueWhen I search for a song within my "Liked Songs" playlist, there seems to be an issue where once I pick the song I was searching f...

KAgostinho
Visitor
Plan Premium Country United States Device iPhone X Operating System iOS 13.1.3 Queue After Search Queue BeforeMy Question or Issue When I search for a song within my "Liked Songs" playli...
2019-11-01 9:06:26 PM
2019-11-04 8:12:45 AM
Loxer
Community Legend
504 Views
1 replies
0 likes

504 Views
1 replies
0 likes

Unable to listen to selected music

PlanFreeCountryUnited StatesDeviceiPhone 7Operating SystemiOS 13.1.3 My Question or IssueI want to listen to a certain album. I want to listen to only that album and only those songs. If I listen for over about thirty minutes, it prevents me from lis...

littlemanrp0309
Casual Listener
Plan Free Country United States Device iPhone 7 Operating System iOS 13.1.3 My Question or Issue I want to listen to a certain album. I want to listen to only that album and on...
2019-11-01 2:51:54 PM
2019-11-04 4:32:28 AM
Bethany_Dawn
Community Legend
600 Views
3 replies
0 likes

600 Views
3 replies
0 likes

I was about to hit a pedestrian because of Spotify app's BMW Safety Notice. How can I disable it!!

Life needs to be smooth. So is listening to music. I'm not a person who plays with his phone during driving. When I hear the incoming email or SMS sound, I don't even look at my phone until I'm at the work or back at home. However, almost everytime I...

Hercules2
Regular
Life needs to be smooth. So is listening to music. I'm not a person who plays with his phone during driving. When I hear the incoming email or SMS sound, I don't even loo...
2018-12-10 12:10:52 AM
2019-11-03 3:32:54 AM
Hornet8
Visitor
1780 Views
1 replies
1 likes
BMW

1780 Views
1 replies
1 likes

I NOW UNDERSTAND THE UPDATE, LET ME HELP YOU.

So i just figured out the whole spotify update thing and why it happened.It is a game! You now have to play the memory game and remember every artist name you like and every album and song name! Dont want to play??? Too bad, we here at Spotify dont c...

the_toutaku
Gig Goer
So i just figured out the whole spotify update thing and why it happened. It is a game! You now have to play the memory game and remember every artist name you like and every album and song name!&nb...
2019-06-27 9:33:23 PM
2019-11-02 7:22:03 PM
user-removed
Not applicable
1818 Views
8 replies
20 likes

1818 Views
8 replies
20 likes

Sleep timer or iPhone

Planpremium CountryAustralia DeviceiPhone XsOperating systemiOs12 My Question or Issue why did the sleep timer option disappeared? It worked perfectly fine last week and now there is no option for me to turn on the timer. It’s simply gone. How can I ...

Tajchi
Visitor
Plan premium Country Australia Device iPhone Xs Operating system iOs12 My Question or Issue why did the sleep timer option disappeared? It worked perfec...
2019-09-07 4:36:35 PM
2019-10-31 9:44:37 AM
MattSuda
Spotify Star
1532 Views
2 replies
1 likes

1532 Views
2 replies
1 likes

Discord status won't show up

PlanPremiumCountryUSDeviceiPhone 7+Operating SystemiOS 13 My Question or IssueNo matter what I try (reinstalling both apps, removing and redoing the connection) I cannot get my spotify to show up as my status on mobile, it works for a second if I red...

user-removed
Visitor
Plan Premium Country US Device iPhone 7+ Operating System iOS 13 My Question or Issue No matter what I try (reinstalling both apps, removing and redoing the connection) I can...
2019-10-28 3:52:07 AM
2019-10-31 9:27:55 AM
MattSuda
Spotify Star
1317 Views
1 replies
0 likes

1317 Views
1 replies
0 likes

Spotify complication Apple Watch

Plan: PremiumCountry: RomâniaDevice #1: Iphone 8 PlusOperating System: iOS 13Device #2: Apple Watch Series 5Operating System: WatchOS 6.0.1 My Question: Hello. Is there any option to stream song title on Spotify complication like Apple Music complica...

alexmda
Newbie
Plan: Premium Country: România Device #1: Iphone 8 Plus Operating System: iOS 13 Device #2: Apple Watch Series 5 Operating System: WatchOS 6.0.1 My Questio...
2019-10-28 6:21:46 AM
2019-10-31 9:24:54 AM
MattSuda
Spotify Star
2511 Views
1 replies
0 likes

2511 Views
1 replies
0 likes

I have nearly 20 songs in my likes songs and playlists and it’s still putting random songs?

BasicFreeCanada Device(iPhone Operating System(iOS 13.1.2) My Question or Issuerecently, I have been using Spotify and it suddenly began adding songs into my playlists. I checked online and made sure to have at least 15 songs in my playlists and like...

Matchafloat
Casual Listener
Basic Free Canada Device (iPhone 😎 Operating System (iOS 13.1.2) My Question or Issue recently, I have been using Spotify and it suddenly began adding songs into my playlists...
2019-10-29 2:41:19 PM
2019-10-31 1:56:48 AM
Matchafloat
Casual Listener
711 Views
2 replies
0 likes

711 Views
2 replies
0 likes

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