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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63763 Views
  • 16 replies
  • 37 likes
  • 63763 Views
  • 16 replies
  • 37 likes

Solved!! offline scrobbling

I'm having trouble offline scrobbling with mobile. The scrobbles still do not show up even after I'm back online. Is there a way to fix this?

  • Casual Listener
  • I'm having trouble offline scrobbling with mobile.  The scrobbles still do not show up even after I'm back online. Is there a way to fix this?
  • Billy-J
  • Spotify Star
  • 2335 Views
  • 3 replies
  • 0 likes
  • 2335 Views
  • 3 replies
  • 0 likes

Daily Mix not adding songs as playing

I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player. I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't autoload as I listen. When using the web player I can only l...

  • Visitor
  • I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player.   I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't ...
  • zipoxtra
  • Roadie
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

ipod touch loads Spotify but won't play music

PlanFreeCountry--US Device(iPod touch 4th gen)Operating System(iOS 6.1.6) My Question or IssueI want to use this ipod for spotify only. I deleted everything else on the ipod. It is fully updated. Spotify will open, load playlists, will retrieve a son...

  • Newbie
  • Plan Free Country--US   Device (iPod touch 4th gen) Operating System (iOS 6.1.6)   My Question or Issue I want to use this ipod for spotify only. I deleted everything else on the ...
  • Billy-J
  • Spotify Star
  • 1601 Views
  • 1 replies
  • 0 likes
  • 1601 Views
  • 1 replies
  • 0 likes

Playlists: first song is played, then random unknown numbers

Premium version Netherlands Device(iPhone 6+ and iPhone X)Operating System(On 6+: iOS 12.4) My Question or IssueWhen I use Shuffle or tap one of the songs in one of my playlists, Spotify will play only the first song from my playlist and after that i...

  • Casual Listener
  • Premium version  Netherlands    Device (iPhone 6+ and iPhone X) Operating System (On 6+: iOS 12.4)   My Question or Issue When I use Shuffle or tap one of the songs in on...
  • Ertje1959
  • Casual Listener
  • 1041 Views
  • 3 replies
  • 1 likes
  • 1041 Views
  • 3 replies
  • 1 likes

Changing playlist from Brazil to American music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OneByBoo
  • Roadie
  • 499 Views
  • 1 replies
  • 0 likes
  • Changing music selection to American music
  • 499 Views
  • 1 replies
  • 0 likes

Offline music

Spoiler (Highlight to read)So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even though the music is downlo...

  • Visitor
  • So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even th...
  • Loxer
  • Community Legend
  • 460 Views
  • 1 replies
  • 0 likes
  • offline music
  • 460 Views
  • 1 replies
  • 0 likes

iphone 7plus cannot log on to app

Plan-PremiumCountry-USDevice-iPhone 8plusOperating System-iOS 11.2.2 My Question or IssueI had a free subscription and was added to a premium family plan. Disconnected my facebook link and used a fresh install of spotify. Now I get the "something wen...

  • Casual Listener
  • Plan-Premium Country-US Device-iPhone 8plus Operating System-iOS 11.2.2   My Question or Issue I had a free subscription and was added to a premium family plan.  Disconnected my faceb...
  • Noah
  • Spotify Star
  • 821 Views
  • 3 replies
  • 0 likes
  • 821 Views
  • 3 replies
  • 0 likes

Solved!! The app keeps crushing

PlanPremiumCountry United States Deviceiphone 7plus My Question or IssueHi when I open my spotify app, it shows home for about 3 seconds then just closes.I thought I should try uninstall and reinstall, but I don't want to delete my downloaded songs.P...

  • Casual Listener
  • Plan Premium Country United States   Device iphone 7plus   My Question or Issue Hi when I open my spotify app, it shows home for about 3 seconds then just closes. I thought I shoul...
  • yas-t
  • Casual Listener
  • 1498 Views
  • 4 replies
  • 0 likes
  • 1498 Views
  • 4 replies
  • 0 likes

Some songs aren’t playing on iPhone

i can’t play certain songs on my iphone. it won’t let me click on them & i have them downloaded & the sign showing it is downloaded vanished.PlanPremiumCountryCalifornia Device(iPhone 7 Plus)Operating System(iOS 12.3.1) Issue

  • Casual Listener
  • i can’t play certain songs on my iphone. it won’t let me click on them & i have them downloaded & the sign showing it is downloaded vanished. Plan Premium Country California  Device...
  • Billy-J
  • Spotify Star
  • 1080 Views
  • 5 replies
  • 0 likes
  • 1080 Views
  • 5 replies
  • 0 likes

Local files' quality lower when played on Iphone with Bluetooth

I have several songs downloaded locally on my computer which play fine, but I have them synced to my phone at very high download quality, and I get distortion and the audio sounds fuzzy. This doesn't happen when I plug headphones into the audio jack,...

  • Visitor
  • I have several songs downloaded locally on my computer which play fine, but I have them synced to my phone at very high download quality, and I get distortion and the audio sounds fuzzy. This doesn't...
  • MrMeowPuss
  • Visitor
  • 1066 Views
  • 1 replies
  • 0 likes
  • bluetooth
    iphone
    local files
  • 1066 Views
  • 1 replies
  • 0 likes

Already signed in on new phone?

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI got a new iPhone and did not restore my info and things from iCloud (but did sign into my Apple ID). I downloaded the Spotify app and clicked on it and was already signed i...

  • Visitor
  •   Plan Premium Country   Device iPhone 8 Operating System iOS 10   My Question or Issue I got a new iPhone and did not restore my info and things from iCloud (but did sign i...
  • Loxer
  • Community Legend
  • 1681 Views
  • 1 replies
  • 0 likes
  • 1681 Views
  • 1 replies
  • 0 likes

Pause automatically

My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past six days. PlanPremiumCountryInduaDevice(iPhone 5s) (iOS 10, Android Oreo, Windows 10,etc.) My ...

  • Newbie
  • My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past six days.  Plan Premium Country In...
  • Loxer
  • Community Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes

Unable to play shared private playlists...

PlanFree/PremiumCountryUSADeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I am experiencing a problem with Spotify, it is not wanting to play shared private playlists I have access to. What happens is ...

  • Visitor
  • Plan Free/Premium Country USA Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,   I am experiencing a problem with Spot...
  • Loxer
  • Community Legend
  • 480 Views
  • 1 replies
  • 0 likes
  • private playlists
  • 480 Views
  • 1 replies
  • 0 likes

Recently played music not syncing across devices

It's been a few days since my music isn't syncing across my iPhone and iPad.Before, if I was listening to a station on my phone, I could easily resume it on my iPad. Was this feature removed? Or how can I activate it again? HELP! Plan: PremiumCountry...

  • Casual Listener
  • It's been a few days since my music isn't syncing across my iPhone and iPad. Before, if I was listening to a station on my phone, I could easily resume it on my iPad. Was this feature removed? Or ho...
  • Sizemore
  • Casual Listener
  • 3216 Views
  • 6 replies
  • 1 likes
  • 3216 Views
  • 6 replies
  • 1 likes

Comedy genre

The comedy genre has changed not sure if it’s just me.when clicking on the comedy genre it used to be sorted firstly by all different comedians with pictures of them so you could choose a comedian you wanted to hear and listen to then look through al...

  • Newbie
  • The comedy genre has changed not sure if it’s just me. when clicking on the comedy genre it used to be sorted firstly by all different comedians with pictures of them so you could choose a comedian ...
  • Loxer
  • Community Legend
  • 833 Views
  • 1 replies
  • 0 likes
  • 833 Views
  • 1 replies
  • 0 likes

IPad stops playing

Hello Folks...Something strange occurs since a month. When I go to bed I always take my iPad with me to hear Podcasts. Absolutely no Problem for years!Now, Spotify stops Playing randomly, sometimes once, more often 3-4 times.When I connect the iPad v...

  • Regular
  • Hello Folks... Something strange occurs since a  month. When I go to bed I always take my iPad with me to hear Podcasts. Absolutely no Problem for years! Now, Spotify stops Playing randomly, s...
  • Loxer
  • Community Legend
  • 573 Views
  • 1 replies
  • 0 likes
  • 573 Views
  • 1 replies
  • 0 likes

Can’t change ps4 songs through my phone anymore

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to be able to change the song playing on my ps4 through my phone, but now it just prev...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I used ...
  • George14k
  • Casual Listener
  • 894 Views
  • 2 replies
  • 0 likes
  • 894 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts on iPods

Is there ever going to be a fix so we are able to listen to the podcasts on iPods? It seems it is being suggested or being ‘worked’ on for a long time now. Podcasts are such a major part that if Apple or Amazon offer podcasts as well as music....and ...

  • Newbie
  • Is there ever going to be a fix so we are able to listen to the podcasts on iPods? It seems it is being suggested or being ‘worked’ on for a long time now. Podcasts are such a major part that if Appl...
  • Peter
  • Spotify Legend
  • 1257 Views
  • 2 replies
  • 1 likes
  • ipod
    Podcasts
  • 1257 Views
  • 2 replies
  • 1 likes

Superuser Contribution Ipod touch 6gen and podcasts help!

Hello, so recently i bought a ipod touch 6gen and now i cant listen to podcasts on spotify, it says something like this device cant open this link on this device? Any help or solutions?

  • Newbie
  • Hello, so recently i bought a ipod touch 6gen and now i cant listen to podcasts on spotify, it says something like this device cant open this link on this device? Any help or solutions?
  • Peter
  • Spotify Legend
  • 875 Views
  • 2 replies
  • 1 likes
  • 875 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Can't play podcasts-Couldn't Open Link

For some reason, whenever I want to play a podcast on my ipod touch, whatever podcast I try to access, I keep getting the following message. Couldn't Open LinkSpotify can't open this type of link on this device I Have a 6th Generation Ipod touch (it'...

  • Newbie
  • For some reason, whenever I want to play a podcast on my ipod touch, whatever podcast I try to access, I keep getting the following message.   Couldn't Open Link Spotify can't open this type ...
  • Peter
  • Spotify Legend
  • 14909 Views
  • 30 replies
  • 1 likes
  • 14909 Views
  • 30 replies
  • 1 likes