Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
63763 Views
16 replies
37 likes

63763 Views
16 replies
37 likes

iOS 13 beta cellular issue

Hello. I have an iPhone XSMax running iOS 13 Beta 3. While traveling overseas last week I shut off spotify for cellular data, and now I cannot turn it back on. I turn it on, go into the spotify app and it still says "offline". When I return to cellul...

sk7575
Casual Listener
Hello. I have an iPhone XSMax running iOS 13 Beta 3. While traveling overseas last week I shut off spotify for cellular data, and now I cannot turn it back on. I turn it on, go into...
2019-07-11 5:17:10 PM
2019-07-13 5:14:23 PM
Billy-J
Spotify Star
648 Views
3 replies
0 likes

648 Views
3 replies
0 likes

Recently Played Offline not available / Sort option for albums

Hi, please bring back this 2 features, that were present in the "old" UI:* Add an option to sort option "recently played" for albums. Not only for playlists.* Make the "home screen" with the "recently played" information offline available. (I use the...

j123456
Regular
Hi, please bring back this 2 features, that were present in the "old" UI: * Add an option to sort option "recently played" for albums. Not only for playlists. * Make the "home screen" with...
2019-07-09 7:46:08 AM
2019-07-13 5:06:08 PM
Billy-J
Spotify Star
1047 Views
3 replies
2 likes

1047 Views
3 replies
2 likes

Google cast devices do not appear until the app is closed and reopened

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12.3.1 My Question or IssueWhen music is not playing through spotify and my iPhone has been screen-off/sleeping, I open spotify, find music I want to listen to, then attempt to cas...

christianscott
Visitor
Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.3.1 My Question or Issue When music is not playing through spotify and my iPhone has been screen-off/s...
2019-07-13 4:56:24 PM
360 Views
0 replies
0 likes

360 Views
0 replies
0 likes

Solved!! I can no longer edit my playlists

So a while ago my premium ended and I wanted to go organise my playlist but I couldn’t, the edit button wasn’t there. So I double checked, updated it and it still wasn’t there. I even deleted it and redownloaded it and it still wasn’t fixed. I’m on i...

Queencat16
Casual Listener
So a while ago my premium ended and I wanted to go organise my playlist but I couldn’t, the edit button wasn’t there. So I double checked, updated it and it still wasn’t there. I even deleted it and ...
2019-05-23 3:28:29 AM
2019-07-13 2:52:59 PM
Queencat16
Casual Listener
3620 Views
2 replies
0 likes

3620 Views
2 replies
0 likes

Chromecast: App is connected but does not play music

PlanPremium CountryGermany DeviceiPhone SEOperating SystemiOS 12.3.1 My Question or IssueHey spotify. I use my Chromecast to stream to my TV and although the app is connected and showing the right song, no audio is coming out. I can see the timer mov...

1135846425
Newbie
Plan Premium Country Germany Device iPhone SE Operating System iOS 12.3.1 My Question or Issue Hey spotify. I use my Chromecast to stream to my TV and although the ap...
2019-07-13 12:51:13 PM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

hi why they skip the album and play other song not in album or playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

ahmed_rio
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-07-03 11:39:35 AM
2019-07-12 9:11:50 PM
DanifC
Composer
552 Views
1 replies
0 likes

552 Views
1 replies
0 likes

Play queue not clearing when changing playlists

Over the last couple of days I've noticed an issue in the ios app, whereby pressing shuffle play on a playlist I have downloaded does not clear out the play queue, and so after playing one song from the selected playlist it then reverts back to the p...

StealthyGecko
Casual Listener
Over the last couple of days I've noticed an issue in the ios app, whereby pressing shuffle play on a playlist I have downloaded does not clear out the play queue, and so after playing one song from ...
2017-07-17 11:23:48 AM
2019-07-12 8:35:37 PM
RemcovNoppen
Visitor
557 Views
1 replies
0 likes
iOS
Play queue

557 Views
1 replies
0 likes

Podcast - episode disappears immediately from Unplayed Playlist

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 10 My Question or IssueWhen I play a podcast episode from the 'Unplayed' playlist, it starts playing and immediatley disappears. If I pause and want to go back to the episode, I have to search f...

kristhomson14
Casual Listener
Plan Premium Country USA Device iPhone XS Operating System iOS 10 My Question or Issue When I play a podcast episode from the 'Unplayed' playlist, it starts playing and immediatley d...
2019-05-03 2:17:36 AM
2019-07-12 6:53:36 PM
Raffvarel
Casual Listener
1081 Views
2 replies
10 likes

1081 Views
2 replies
10 likes

Cannot Log out or into Iphone App

DeviceiPhone X My Question or IssueI had spotify free on my phone. Decided to upgrade to premium. Went to website, got an account, added premium. I go to the app on the Iphone and the logout button does nothing. I uninstalled the app and tried, at le...

dyzlol
Casual Listener
Device iPhone X My Question or Issue I had spotify free on my phone. Decided to upgrade to premium. Went to website, got an account, added premium. I go to the app on the Iphone an...
2019-05-08 5:28:32 PM
2019-07-12 6:20:24 PM
NSE
Newbie
10540 Views
4 replies
0 likes

10540 Views
4 replies
0 likes

How do i reverse my starred playlist order. It starts with the oldest added.

PlanFree/PremiumCountryDanmarkDevice(iPhone seOperating System(iOS My Question or Issuehow do i reverse my starred playliste om my phone. This funktion is avaible on pc.

CamillaMHP
Visitor
Plan Free/Premium Country Danmark Device (iPhone se Operating System (iOS My Question or Issue how do i reverse my starred playliste om my phone. This funktion is avaible on pc...
2019-07-12 4:30:16 PM
2019-07-12 5:27:11 PM
DanifC
Composer
403 Views
1 replies
0 likes

403 Views
1 replies
0 likes

Solved!! Playlist mixed

PlanPremiumCountryUSADeviceiPhone 8 PlusOperating SystemiOS 12.3 My Question or IssueWhen I am listenning to a Playlist the next button, plays a song from another playlist and the previous button plays a song from the current playlist.

azizi_said
Casual Listener
Plan Premium Country USA Device iPhone 8 Plus Operating System iOS 12.3 My Question or Issue When I am listenning to a Playlist the next button, plays a song from another playlist an...
2019-07-04 4:06:07 PM
2019-07-12 3:05:24 PM
DanifC
Composer
3979 Views
3 replies
0 likes

3979 Views
3 replies
0 likes

Where did scrolling go on ios?

I've recently updated spotify to the latest version and it no longer has the alphabetical scroll (a,b,c...z) on the right to "fast scroll". I follow a lot of artists so this is a HUGE inconvenience to get to artists lower in the alphabet. Please fix!...

Jsmecker
Casual Listener
I've recently updated spotify to the latest version and it no longer has the alphabetical scroll (a,b,c...z) on the right to "fast scroll". I follow a lot of artists so this is a HUGE inconven...
2019-07-12 3:41:26 AM
2019-07-12 6:56:45 AM
Jsmecker
Casual Listener
453 Views
2 replies
2 likes

453 Views
2 replies
2 likes

Recent Update removed a fundamental functionality -- browsing songs added by artist

[THIS IS A REPOST OF A TOPIC FROM THE ANDROID THREAD. I am angry enough about this that I'm reposting it to the threads for all the devices I use. It's apparently a months old problem but hasn't even been addressed by Spotify at all. I will be cancel...

jviridis
Casual Listener
[THIS IS A REPOST OF A TOPIC FROM THE ANDROID THREAD. I am angry enough about this that I'm reposting it to the threads for all the devices I use. It's apparently a months old problem but hasn'...
2019-07-10 6:49:59 PM
2019-07-11 9:32:43 PM
aviationmom
Visitor
1098 Views
2 replies
7 likes

1098 Views
2 replies
7 likes

Delete playlist message says i have 50 songs in my playlist when i have more than that.

Hi, i am having a problem whereby when i delete a playlist on my iphone spotify app it prompts me saying "Do you want to delete this playlist containing 50 songs?". I find this weird as my playlist has like 100 songs in it and it is the same for ever...

user-removed
Visitor
Hi, i am having a problem whereby when i delete a playlist on my iphone spotify app it prompts me saying "Do you want to delete this playlist containing 50 songs?". I find this weird as my playl...
2019-07-11 3:33:08 PM
507 Views
0 replies
0 likes
Delete Playlist
Playlist issues
Songs not playing

507 Views
0 replies
0 likes

Solved!!Superuser Contribution Delete all songs

How do you delete all songs om spotify iPhone in one time ?

Kader070dh
Casual Listener
How do you delete all songs om spotify iPhone in one time ?
2016-08-04 6:34:46 PM
2019-07-11 1:23:47 PM
Guido
Spotify Legend
268019 Views
14 replies
4 likes

268019 Views
14 replies
4 likes

How do I save music from the radio without it creating a new "Liked from Radio" playlist?

Sometimes music plays from the radio, and I simply want to save it to my Library, now known as "Liked Songs"; however, it always creates a new playlist called "Liked from the Radio". Why does this happen? I just want the song in my Library. Has anyon...

1024771
Regular
Sometimes music plays from the radio, and I simply want to save it to my Library, now known as "Liked Songs"; however, it always creates a new playlist called "Liked from the Radio". Why does this ha...
2019-07-08 8:53:21 PM
2019-07-11 1:14:22 PM
chrismurray
Composer
728 Views
1 replies
0 likes

728 Views
1 replies
0 likes

'Play on Spotify' Link not showing after sharing to Instagram story

PlanPremiumCountryAustraliaDeviceiPhone 6sOperating SystemiOS 12.3.1 My Question or IssueWhen I share music from Spotify to Instagram, the "play on spotify" link is no longer appearing in the top left hand corner. Only the album artwork is posted wit...

kristinagav
Visitor
Plan Premium Country Australia Device iPhone 6s Operating System iOS 12.3.1 My Question or Issue When I share music from Spotify to Instagram, the "play on spotify" link is no longer...
2019-07-11 1:09:08 AM
2019-07-11 1:12:14 PM
chrismurray
Composer
686 Views
1 replies
0 likes

686 Views
1 replies
0 likes

Solved!!Superuser Contribution Why does Spotify App take up so much space on iPhone?

I tried to download the new iOS 8 only to find out my iPhone doesn't have enough capacity to download it. I checked my usage settings and it turns out the Spotify App is taking up 4.7 GB of space on my iPhone (exactly the amount of free space I need ...

mattrendell27
Casual Listener
I tried to download the new iOS 8 only to find out my iPhone doesn't have enough capacity to download it. I checked my usage settings and it turns out the Spotify App is taking up 4.7 GB of spa...
2014-09-25 3:17:29 AM
2019-07-11 1:08:28 PM
Guido
Spotify Legend
370973 Views
38 replies
3 likes

370973 Views
38 replies
3 likes

Offline Modus not working right :(

Hello, my Offline Modus is not working correct, i downloded only Playlists on my iPhone, every Song is green, but i can only hear individual songs although I have downed all the songsI dont understand it anymore, pls help me. It makes no Sense I down...

Manubraa
Visitor
Hello, my Offline Modus is not working correct, i downloded only Playlists on my iPhone, every Song is green, but i can only hear individual songs although I have downed all the s...
2019-07-10 9:12:08 PM
2019-07-11 7:25:24 AM
Billy-J
Spotify Star
823 Views
1 replies
0 likes

823 Views
1 replies
0 likes

Homepage is messed up!!!

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeU.S.A Device(iPhone 7)Operating System(iOS 7) My Question or IssueMy homepage will not let me scroll down and all I have is ...

afanofmusic11
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free U.S.A Device (iPhone 7) Operating System (iOS 7) &nbs...
2019-07-10 12:05:42 AM
2019-07-11 7:24:22 AM
Billy-J
Spotify Star
635 Views
1 replies
0 likes

635 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts