Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64388 Views
16 replies
37 likes

64388 Views
16 replies
37 likes

Music plays when app is not open

Firstly Spotify was skipping to the next song everytime when I moved even a little my phone (what made listening to music on the go impossible) or when I locked the screen. When I tried to kill the app session, Spotify starts playing random music on ...

prettyoddme
Newbie
Firstly Spotify was skipping to the next song everytime when I moved even a little my phone (what made listening to music on the go impossible) or when I locked the screen. When I tried to kill the a...
2019-07-04 10:42:01 PM
525 Views
0 replies
0 likes

525 Views
0 replies
0 likes

Liked songs play list filter bug

PlanPremium (not for long)CountryUkDeviceiPhone xOperating SystemiOS 12 My Question or Issue So, if you click on the liked songs playlist and filter it (let's say there are 3 songs it's filtered too) it will play these songs and then switch to radio....

_Michael_
Newbie
Plan Premium (not for long) Country Uk Device iPhone x Operating System iOS 12 My Question or Issue So, if you click on the liked songs playlist and filter it (let's say ther...
2019-07-04 7:50:26 PM
435 Views
0 replies
0 likes

435 Views
0 replies
0 likes

Unable to install Spotify from App Store (install button is grey)

PlanPremium (Family)Country Belgium DeviceIphone SEOperating Systemios 12.3.1 My Question or IssueMy son has never been able to install spotify on his older iphone or on his new.When I first made his account on itunes I mistiped the birthdate, but ha...

misterinfo
Newbie
Plan Premium (Family) Country Belgium Device Iphone SE Operating System ios 12.3.1 My Question or Issue My son has never been able to install spotify on his older iphone or on...
2019-07-04 6:37:34 AM
2019-07-04 3:43:35 PM
Billy-J
Spotify Star
1423 Views
1 replies
0 likes

1423 Views
1 replies
0 likes

Spotify keeps adding songs to my playlist although i already have 15+songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Iamdeadinaide
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-07-04 6:56:24 AM
385 Views
0 replies
0 likes

385 Views
0 replies
0 likes

spotify stations in DK

Hi Do anyone know when Spotify stations will be avalible in IOS app store in DK? Br Erik

poulsene
Casual Listener
Hi Do anyone know when Spotify stations will be avalible in IOS app store in DK? Br Erik
2019-07-02 9:26:22 PM
2019-07-03 11:37:49 PM
Billy-J
Spotify Star
636 Views
5 replies
0 likes

636 Views
5 replies
0 likes

All Downloaded Songs 'Undownload'

Earlier this morning, I was listening to music and I went out of range of reception. When I went to change songs, I discovered all 3000 something songs on my phone weren't available offline. According to the 'offline devices' section of my account, t...

Archeash
Newbie
Earlier this morning, I was listening to music and I went out of range of reception. When I went to change songs, I discovered all 3000 something songs on my phone weren't available offline. Accordin...
2019-07-03 10:40:20 AM
2019-07-03 7:14:00 PM
Billy-J
Spotify Star
630 Views
1 replies
0 likes

630 Views
1 replies
0 likes

New to Spotify!! Help please

Coming from Apple Music, I’m used to being able to only listen to the songs I like off a specific album or from artists and say “I feel like listening to Kendrick Lamar” without playing songs I haven’t added to my library. With Spotify, and especiall...

Perrymoore_
Newbie
Coming from Apple Music, I’m used to being able to only listen to the songs I like off a specific album or from artists and say “I feel like listening to Kendrick Lamar” without playing songs I haven...
2019-07-03 4:29:39 PM
2019-07-03 7:12:50 PM
Billy-J
Spotify Star
359 Views
1 replies
0 likes

359 Views
1 replies
0 likes

Spotify keeps on playing on my phone

PremiumUSA iPhone 6 PlusiOS 12.2 Everytime I fully close the Spotify App, when I swipe up to the quick access menu and press the play button my music starts playing even though I have fully closed the app. This even happens on the lock screen if I pr...

User00856309
Casual Listener
Premium USA iPhone 6 Plus iOS 12.2 Everytime I fully close the Spotify App, when I swipe up to the quick access menu and press the play button my music starts playing even though ...
2019-06-25 8:04:09 AM
2019-07-03 7:03:38 PM
Billy-J
Spotify Star
2353 Views
8 replies
0 likes

2353 Views
8 replies
0 likes

Album showing when I want to listen to Artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have previously saved albums from certain artists, either because I wanted to go directly t...

J_Hershey
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
2019-07-03 6:28:39 PM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

Solved!!Superuser Contribution June 2019 updates

The new update in june 2019 **bleep** me off as a spotify user. The only thing i disliked was that my recently played wasnt situated in the My Library section, and i know that its in the My Home section, but i cant remove songs in the recently played...

jothyriar
Newbie
The new update in june 2019 **bleep** me off as a spotify user. The only thing i disliked was that my recently played wasnt situated in the My Library section, and i know that its in the My Home sect...
2019-06-18 2:37:03 AM
2019-07-03 5:57:48 PM
grtfldale
Casual Listener
12246 Views
19 replies
25 likes

12246 Views
19 replies
25 likes

Editing "Recently Played" on iOS

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI cannot edit my "Recently Played" on iOS anymore. It used to be able to edit it under "Library" but it is gone now. I have tried to edit it on my computer's app but it doe...

xmaddalexisx
Casual Listener
Plan Premium Country Device iPhone 8 Operating System iOS 12.2 My Question or Issue I cannot edit my "Recently Played" on iOS anymore. It used to be able to edit it un...
2019-05-31 6:59:59 PM
2019-07-03 5:46:50 PM
xmaddalexisx
Casual Listener
1376 Views
3 replies
4 likes

1376 Views
3 replies
4 likes

Spotify skipping songs

PlanPremiumCountryAustraliaDeviceiPhone 8Operating SystemiOS 12.3.1 My Question or IssueSpotify skips every song around the 45 - 55 second mark. I have tried:-turning my device on and off-uninstalling and installing the app-Turned the crossfade and g...

Idellaway
Newbie
Plan Premium Country Australia Device iPhone 8 Operating System iOS 12.3.1 My Question or Issue Spotify skips every song around the 45 - 55 second mark. I have tried: -turning my de...
2019-07-03 4:45:42 AM
2019-07-03 6:50:39 AM
Billy-J
Spotify Star
585 Views
1 replies
0 likes

585 Views
1 replies
0 likes

account

I deleted Spotify a month or two ago and they still charging my card.. how do I stop it?

Royaltysmom
Casual Listener
I deleted Spotify a month or two ago and they still charging my card.. how do I stop it?
2019-06-23 11:27:29 PM
2019-07-03 3:53:26 AM
Royaltysmom
Casual Listener
357 Views
2 replies
0 likes

357 Views
2 replies
0 likes

hacked?

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 10 My Question or IssueMy neighbors hacked my account? Sometimes i’ll be listening to my music and suddenly spanish music will play when i listen to 0 spanish music and i know for a fact my neighb...

kviiilin
Newbie
Plan Premium Country US Device iPhone 8 Operating System iOS 10 My Question or Issue My neighbors hacked my account? Sometimes i’ll be listening to my music and suddenly spanish musi...
2019-07-02 7:52:07 PM
2019-07-02 12:49:05 AM
ParentalControl
Composer
1083 Views
2 replies
0 likes

1083 Views
2 replies
0 likes

Certain Podcasts are not playing or starting at all

Recently certain podcasts have not been playing or downloading at all. This happens with Four Finger Discount (a simpsons podcast). The episodes will not play, but when given enough time. Play for about two to three seconds and then stop to buff. I a...

MrCoffeeBreak
Newbie
Recently certain podcasts have not been playing or downloading at all. This happens with Four Finger Discount (a simpsons podcast). The episodes will not play, but when given enough time. Play for ab...
2019-07-02 8:11:29 PM
455 Views
0 replies
0 likes

455 Views
0 replies
0 likes

Spotify wont start playing songs

PlanPremiumCountryPhilippinesDeviceiPhone 6s plusOperating SystemIOS 12.3.1My Question or IssueSpotify wont start playing songs. I tried downloading songs and going offline and it wont even play.

pingolron
Casual Listener
Plan Premium Country Philippines Device iPhone 6s plus Operating System IOS 12.3.1 My Question or Issue Spotify wont start playing songs. I tried downloading songs and going offline and it w...
2019-07-01 8:55:21 PM
2019-07-02 4:25:59 PM
Billy-J
Spotify Star
681 Views
3 replies
0 likes

681 Views
3 replies
0 likes

Saved albums are automatically saved in the playlist of favorite songs.

PlanPremiumGermany DeviceiPhone X Hi together, as soon as I download an album for offline mode, these songs will be automatically added to the playlist of "Lieblingssongs". This makes this playlist completely overloaded. If I remove the album from th...

B4DS0niC
Regular
Plan Premium Germany Device iPhone X Hi together, as soon as I download an album for offline mode, these songs will be automatically added to the playlist of "Lieblingssongs". Th...
2019-06-24 3:13:36 PM
2019-07-02 3:44:35 PM
DannyKoel
Regular
3057 Views
10 replies
0 likes
Playlists

3057 Views
10 replies
0 likes

Cannot login app through iphone xr premium facebook

PlanPremiumCountryUSDeviceiPhone Xr Operating SystemiOS 12.3.1 -most current My Question or IssueI cannot login regularly with the app. I use facebook to login. I get the message something went wrong plese try again later. It won't login for most of ...

Toadspotter
Casual Listener
Plan Premium Country US Device iPhone Xr Operating System iOS 12.3.1 -most current My Question or Issue I cannot login regularly with the app. I use facebook to lo...
2019-07-02 3:24:05 PM
742 Views
0 replies
0 likes
Facebook
iphone
Login
login failed
Pioneer

742 Views
0 replies
0 likes

Songs won't play, stops after 8 seconds

PlanPremiumCountryPhilippinesDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueI wanted to listen to "Welcome to New York" by Taylor Swift so when I searched it up, it wouldn't fully play and would just exit the song. Note that everyt...

thevelvetjess
Newbie
Plan Premium Country Philippines Device iPhone 8 Plus Operating System iOS 12.1.4 My Question or Issue I wanted to listen to "Welcome to New York" by Taylor Swift so when I searched ...
2019-07-02 11:58:06 AM
734 Views
0 replies
0 likes

734 Views
0 replies
0 likes

SONGS ARE NOT PLAYING.

PlanPREMIUMCountryPHILIPPINESDeviceIPHONE 6Operating SystemIOS 12.3.1 My Question or Issuei cannot play any songs in spotify. Ive already tried to re-install the app, log out-log in on the account, restart my phone, update to the latest IOS.. and sti...

Infamousjepz
Newbie
Plan PREMIUM Country PHILIPPINES Device IPHONE 6 Operating System IOS 12.3.1 My Question or Issue i cannot play any songs in spotify. Ive already tried to re-install the app, log out...
2019-07-02 11:57:51 AM
520 Views
0 replies
0 likes

520 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts