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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68585 Views
  • 16 replies
  • 37 likes
  • 68585 Views
  • 16 replies
  • 37 likes

Downloaded songs will only play online?

My Question or Issue:I have had Spotify premium for over 2 years. There have been no issues until today however. When I went to play my songs this morning, they would not play. The song would show when I tapped to play, but it was stuck at 0:00. I de...

  • Newbie
  •   My Question or Issue: I have had Spotify premium for over 2 years. There have been no issues until today however. When I went to play my songs this morning, they would not play. The song wou...
  • 672 Views
  • 0 replies
  • 1 likes
  • 672 Views
  • 0 replies
  • 1 likes

stranger things mode

DUSA None of the below information is required. However, the more you provide the easier it will be for us to try and help.Planfreemium Device iPad(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...

  • Regular
  • DUSA None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan freemium   Device iPad (iPhone 8, Samsung Galaxy 9, Macbook ...
  • 756 Views
  • 0 replies
  • 0 likes
  • 756 Views
  • 0 replies
  • 0 likes

Downloads will not remove from iPhone causing storage issues

Plan - PremiumCountry - UKDevice - iPhone 6Operating System - iOS 12.3.1 My Question or Issue Dear Spotify Community My phone storage is complety full. Whenever I attempt to remove downloads from Spotify by switching the Playlist/Album download slide...

  • Newbie
  •   Plan - Premium Country - UK Device - iPhone 6 Operating System - iOS 12.3.1   My Question or Issue   Dear Spotify Community   My phone storage is comple...
  • 367 Views
  • 0 replies
  • 0 likes
  • storage
  • 367 Views
  • 0 replies
  • 0 likes

Why is there songs I deleted still showing?

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 10 My Question or IssueI recently deleted downloaded songs and they are still showing on my page. How do I permanently get rid of these?

  • Newbie
  • Plan Premium Country US Device iPhone 8 Operating System iOS 10   My Question or Issue I recently deleted downloaded songs and they are still showing on my page. How do I permanently g...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Title is not displayed

PlanPremiumCountryPoland DeviceiPhone SE Operating SystemiOS 12.3.1 My Question or Issue I have a problem with spotify playlists. The title of the first song in the queue is not displayed.

  • Newbie
  • Plan Premium Country Poland   Device iPhone SE  Operating System iOS 12.3.1   My Question or Issue   I have a problem with spotify playlists. The title of the first so...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

Song button missing plus other functions!

PlanPremiumCountryAustraliaDevice(iPhone My Question or IssueWhat on earth has happened to the app? The Songs menu has completely disappeared. All I have now is Playlists, Artists and Albums. No Songs. So I can no longer shuffle all my songs which is...

  • Casual Listener
  • Plan Premium Country Australia Device (iPhone    My Question or Issue What on earth has happened to the app?   The Songs menu has completely disappeared. All I have now is...
  • Mean_Derr
  • Regular
  • 1181 Views
  • 2 replies
  • 8 likes
  • 1181 Views
  • 2 replies
  • 8 likes

IOS 13 developer beta 2 app crashes when listening to music in the back ground

Plan: individual Free/Premium: PremiumCountryUSADevice:iPhone X Operating SystemIOS 13 Developer Beta 2 (17A5508m) My Question or Issueapp keeps crashing when listening on the background

  • Newbie
  • Plan: individual  Free/Premium: Premium Country USA Device:iPhone X  Operating System IOS 13 Developer Beta 2 (17A5508m)   My Question or Issue app keeps crashing when li...
  • MattSuda
  • Spotify Star
  • 1867 Views
  • 2 replies
  • 4 likes
  • 1867 Views
  • 2 replies
  • 4 likes

Spotify won't play different songs while speakers

premiumUSA Whenever i play songs on spotify on my iphone it will play other songs afterwards. im assuming songs that are similar or in spotify's algorithims. if i am airplaying the song to a speaker it won't play the next track it just plays that one...

  • Casual Listener
  • premium USA     Whenever i play songs on spotify on my iphone it will play other songs afterwards. im assuming songs that are similar or in spotify's algorithims. if i am airplaying the...
  • MattSuda
  • Spotify Star
  • 571 Views
  • 1 replies
  • 0 likes
  • 571 Views
  • 1 replies
  • 0 likes

Don’t ignore us! Please bring back the touch preview. It was so much easier.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • MattSuda
  • Spotify Star
  • 391 Views
  • 1 replies
  • 1 likes
  • 391 Views
  • 1 replies
  • 1 likes

Spotify and the Apple Watch

PlanPremiumCountryGermanyDeviceApple Watch Series 4Operating SystemWatch OS 5.2.1 My Question or IssueDear Community, I received my Apple Watch today and was really looking forward to it until I tried Spotify. I does not recognise my Bose Soundsport ...

  • Newbie
  •   Plan Premium Country Germany Device Apple Watch Series 4 Operating System Watch OS 5.2.1   My Question or Issue Dear Community,   I received my Apple Watch today and was...
  • MattSuda
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

Solved!! Troubles on iOS 13

Hello! I'm in the Public Beta programme of iOS 13. I usually slide the Now Playing bar instead of tapping on it. But on iOS 13, sliding doesn't work. It's kinda buggy. The only option is to tap on it. I know this is a Beta and this kind of problems a...

  • Visitor
  • Hello!   I'm in the Public Beta programme of iOS 13. I usually slide the Now Playing bar instead of tapping on it. But on iOS 13, sliding doesn't work. It's kinda buggy. The only option is to ...
  • MattSuda
  • Spotify Star
  • 1447 Views
  • 2 replies
  • 0 likes
  • 1447 Views
  • 2 replies
  • 0 likes

Spotify Connect - iOS - Bug

PlanPremiumCountryUKDeviceiPhone XS, iPadOperating SystemiOS 12.3.1 My Question or Issue Hello,I have been using Spotify for a week and it's fabulous! I did however notice a bug with the software when using Spotify Connect. I listen to music via a HT...

  • Newbie
  • Plan Premium Country UK Device iPhone XS, iPad Operating System iOS 12.3.1   My Question or Issue   Hello, I have been using Spotify for a week and it's fabulous! I did however ...
  • MattSuda
  • Spotify Star
  • 530 Views
  • 1 replies
  • 2 likes
  • 530 Views
  • 1 replies
  • 2 likes

Paid for premium and getting no benefits

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there! My issue was that I just paid for premium but you will not allow me to listen off-l...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi ther...
  • Billy-J
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Unavailable song

PlanPremiumCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question there is a song that is unavailable for me on an album that is available, and I wonder why?

E6FB3613-E22A-494B-9763-A886926BE81A.png
  • Casual Listener
  • Plan Premium Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question  there is a song...
  • Billy-J
  • Spotify Star
  • 2092 Views
  • 7 replies
  • 0 likes
  • unavailable
  • 2092 Views
  • 7 replies
  • 0 likes

Can’t delete albums from recently played

When the last update was installed i forgived the new awkward design but what i cant forgive is that you can’t delete albums or songs of recently played (at least to my knowledge). I use recently played to remember albums that i want to listen to and...

  • Newbie
  • When the last update was installed i forgived the new awkward design but what i cant forgive is that you can’t delete albums or songs of recently played (at least to my knowledge). I use recently pla...
  • user-removed
  • Not applicable
  • 1325 Views
  • 1 replies
  • 3 likes
  • 1325 Views
  • 1 replies
  • 3 likes

This forum is useless

Spotify, you only answer the simple questions or those that have a documented “fix”. Not one answer yet about the update that 99% of people hate. Where is the public statement saying “hey, we hear you. We are working to improve the app with your inpu...

  • Regular
  • Spotify, you  only answer the simple questions or those that have a documented “fix”. Not one answer yet about the update that 99% of people hate. Where is the public statement saying “hey, we h...
  • socaldrummer
  • Music Fan
  • 793 Views
  • 2 replies
  • 7 likes
  • 793 Views
  • 2 replies
  • 7 likes

Solved!! Stranger listening through Spotify Connect?

Hi y’all, Details upfront:Plan: PremiumCountry: US Device: iPhone XSOperating System: iOS 10 My Question or Issue:I don’t know how, but in the last couple weeks I’ve noticed random songs I didn’t add pop up when I shuffle through my library and some ...

  • Casual Listener
  • Hi y’all,   Details upfront: Plan: Premium Country: US   Device: iPhone XS Operating System: iOS 10   My Question or Issue: I don’t know how, but in the last c...
  • pbandjaya
  • Casual Listener
  • 6166 Views
  • 2 replies
  • 1 likes
  • Connect
    stranger
  • 6166 Views
  • 2 replies
  • 1 likes

How play all my songs in shuffle mode

Plan: PremiumCountry: Brazil Device(iPhone X)Operating System(iOS 12.3.1) How can I play all my songs or artists in shuffle mode? I can't find a way to see all my songs listed as we had at previous versions

  • Casual Listener
  • Plan: Premium Country: Brazil   Device (iPhone X) Operating System (iOS 12.3.1)   How can I play all my songs or artists in shuffle mode? I can't find a way to see all my songs...
  • 473 Views
  • 0 replies
  • 2 likes
  • shuffle
  • 473 Views
  • 0 replies
  • 2 likes

Car play issues

PlanPremiumCountry DeviceIphone XS Max Operating system: 12.3.1 My Question or Issue when I am using Apple car play in my 2019 civic, when I go to play a song in my library. It doesn’t play the song I selected it plays a random song in my library. Is...

  • Newbie
  • Plan Premium Country   Device Iphone XS Max  Operating system: 12.3.1    My Question or Issue   when I am using Apple car play in my 2019 civic, when I go to play...
  • Lokapix
  • Casual Listener
  • 977 Views
  • 1 replies
  • 1 likes
  • Apple Car
    Carplay
    Honda
    my library
  • 977 Views
  • 1 replies
  • 1 likes