Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64454 Views
16 replies
37 likes

64454 Views
16 replies
37 likes

Playing albums on mobile stops without finishing all songs

PlanFreeCountryUSADeviceiPhone SEOperating SystemiOS 12.3.1 My Question or IssueAny time I try playing an album, it will stop playing after a few songs, especially if it’s a short album. The app will refuse to play the same album again unless I switc...

a_human_person
Newbie
Plan Free Country USA Device iPhone SE Operating System iOS 12.3.1 My Question or Issue Any time I try playing an album, it will stop playing after a few songs, especially if it’s a ...
2019-06-17 8:51:28 PM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

I cannot play music on my iPod in offline mode

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Tambellgam001
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-17 9:24:44 AM
2019-06-17 8:32:12 PM
Billy-J
Spotify Star
445 Views
1 replies
0 likes

445 Views
1 replies
0 likes

[IOS] Queue does not display correctly on iPhone

PlanPremium FamilyCountryUSA DeviceiPhone 8Operating SystemiOS 12.2 running Spotify v8.5.7.601 My Question or IssueThe same one I asked about around a year ago, here. tl;dr- When looking at my queue on my phone, the last song in the queue is complete...

elkshadow5
Regular
Plan Premium Family Country USA Device iPhone 8 Operating System iOS 12.2 running Spotify v8.5.7.601 My Question or Issue The same one I asked about around a year ago, here. ...
2019-06-17 6:35:54 PM
319 Views
0 replies
0 likes

319 Views
0 replies
0 likes

Why was any of this necessary?

Why can't Spotify just leave well enough alone? The old layout was perfect. Now when i go to my artists, only like a dozen of my hundreds of artists are actually saved and the little bar on the side where you could skip from letter to letter isn't th...

MConroy47
Newbie
Why can't Spotify just leave well enough alone? The old layout was perfect. Now when i go to my artists, only like a dozen of my hundreds of artists are actually saved and the little bar on the side ...
2019-06-17 5:40:02 PM
2019-06-17 6:01:19 PM
dzd5182
Casual Listener
418 Views
1 replies
12 likes

418 Views
1 replies
12 likes

Scroll bar for artists is gone/ terrible UI changes

Hi,There has been a huge layout change in the spotify app (without updating the app).I can't scroll through my artists via the first letter anymore! On saturday, I used to have this bar on the right, where you touch on B and the app scrolls to the ar...

three-hoffis
Casual Listener
Hi, There has been a huge layout change in the spotify app (without updating the app). I can't scroll through my artists via the first letter anymore! On saturday, I used to have this bar on the ri...
2019-06-17 12:24:31 PM
2019-06-17 4:26:03 PM
condemidavide94
Casual Listener
1760 Views
4 replies
11 likes

1760 Views
4 replies
11 likes

Cannot download music even after removing all offline devices, and reinstalling app on phone.

PlanPremiumCountryUS Deviceiphone 8Operating SystemiOS 12.3.1 My Question or Issue:I am getting the "epic collection" error and unable to download music on my phone. However, I removed all my offline devices (there were only 5, which is supposedly th...

bfleig
Newbie
Plan Premium Country US Device iphone 8 Operating System iOS 12.3.1 My Question or Issue: I am getting the "epic collection" error and unable to download music on my phone. H...
2019-06-17 9:06:58 AM
403 Views
0 replies
0 likes
Download limit
epic collection

403 Views
0 replies
0 likes

Regarding the UI update

Now I have been using Spotify for maybe around 4 months now, and have really been enjoying it. Very smooth and easy to get around... until a couple of days ago. I’ll get straight to the point: I highly dislike the new interface on mobile. I can’t see...

Wynian
Casual Listener
Now I have been using Spotify for maybe around 4 months now, and have really been enjoying it. Very smooth and easy to get around... until a couple of days ago. I’ll get straight to the point: I high...
2019-06-17 5:33:44 AM
2019-06-17 9:04:01 AM
Billy-J
Spotify Star
660 Views
1 replies
3 likes

660 Views
1 replies
3 likes

delete from recently played list

Since the new update, I’m unable to delete from the recently played list. The option is no longer there. Please fix this as I use it frequently. PremiumCountryUnited KingdomDeviceiPhone 7Operating System(iOS 12.2) My Question or Issue

Kayell14
Newbie
Since the new update, I’m unable to delete from the recently played list. The option is no longer there. Please fix this as I use it frequently. Premium Country United Kingdom Devic...
2019-06-17 1:18:34 AM
613 Views
0 replies
6 likes

613 Views
0 replies
6 likes

Songs won‘t play to the end

Hello, I’m a Premium user and when I start playing songs, none of them play till the end!! They stop 10 or like 15 seconds before the end and Spotify starts the new song after a little break!! I would be pretty happy if someone could help me Thank yo...

Inadiz14
Casual Listener
Hello, I’m a Premium user and when I start playing songs, none of them play till the end!! They stop 10 or like 15 seconds before the end and Spotify starts the new song after a little break!!&n...
2019-06-16 5:39:51 PM
2019-06-16 10:12:33 PM
Billy-J
Spotify Star
3036 Views
3 replies
0 likes

3036 Views
3 replies
0 likes

[Desktop] Bring back Lyrics

PlanPremiumCountryUnited Kingdom DeviceiPhone 7Operating SystemiOS 12 My Question or IssueCould lyrics be added because why tf not? Apple Music has the feature so why does Spotify not? I think it would be a great addition because you can actually und...

Cormacbell01
Newbie
Plan Premium Country United Kingdom Device iPhone 7 Operating System iOS 12 My Question or Issue Could lyrics be added because why tf not? Apple Music has the feature s...
2019-06-16 3:45:08 PM
2019-06-16 8:23:11 PM
Bethany_Dawn
Community Legend
676 Views
1 replies
0 likes
lyrics

676 Views
1 replies
0 likes

Solved!! HELP

PremiumCountry : Singapore DeviceiPhone 8+Operating SystemIOS 12.3.2 Hi, I downloaded all my songs to hear it offline without having to on my 4G but suddenly since yesterday I couldn’t play my songs without having to on 4G . I thought it was my stora...

husnaaaar
Casual Listener
Premium Country : Singapore Device iPhone 8+ Operating System IOS 12.3.2 Hi, I downloaded all my songs to hear it offline without having to on my 4G but suddenly since yesterday...
2019-06-15 11:32:51 AM
2019-06-16 4:58:14 PM
Billy-J
Spotify Star
618 Views
3 replies
0 likes

618 Views
3 replies
0 likes

Song suddenly advances and skips

PlanPremiumCountryArgentinaDevice(iPhone Operating System(iOS 12.3.1) My Question or IssueI was listening to a song when suddenly it advances 15 seconds, and then keeps on changing onto different songs. Since I was on a bus, there’s no way another de...

Sofiia
Regular
Plan Premium Country Argentina Device (iPhone 😎 Operating System (iOS 12.3.1) My Question or Issue I was listening to a song when suddenly it advances 15 seconds, and then keeps on ...
2019-06-13 9:42:46 PM
2019-06-16 6:11:41 AM
Sofiia
Regular
597 Views
4 replies
0 likes

597 Views
4 replies
0 likes

Downloaded Songs

So i have spotify premium and ofcourse i download , specific , songs to listen to offline. But sometimes songs that i didn’t add to my library but are in the same album where i did download some songs of are getting downloaded. And it’s hard for me t...

8q_dpj-s1krrk
Newbie
So i have spotify premium and ofcourse i download , specific , songs to listen to offline. But sometimes songs that i didn’t add to my library but are in the same album where i did download some song...
2019-06-14 12:31:42 PM
2019-06-16 3:51:04 AM
Billy-J
Spotify Star
650 Views
1 replies
0 likes
Premium

650 Views
1 replies
0 likes

Feedback on new Library design

I’m not liking the new library design at all. I preferred the previous design where the list of all my “recently played” albums were the predominant thing seen in the library. Now “recently played” is not in the library at all. And I know what you’re...

bminor72
Newbie
I’m not liking the new library design at all. I preferred the previous design where the list of all my “recently played” albums were the predominant thing seen in the library. Now “recently played” i...
2019-06-13 5:28:55 PM
2019-06-15 4:56:07 PM
Deadjim
Roadie
611 Views
2 replies
3 likes

611 Views
2 replies
3 likes

Apple Watch

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Frani73
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-14 12:02:34 AM
2019-06-15 4:56:38 AM
Billy-J
Spotify Star
388 Views
1 replies
0 likes

388 Views
1 replies
0 likes

Improper English

After searching through three forum threads about “is” and “are” used with band names, and talking to my highschool english teacher, I can safely say the phrase “COIN are back!” should be “COIN is back!”. I know it was probably set up through an auto...

Davey3oy
Newbie
After searching through three forum threads about “is” and “are” used with band names, and talking to my highschool english teacher, I can safely say the phrase “COIN are back!” should be “COIN is ba...
2019-06-14 11:28:03 PM
2019-06-15 4:56:04 AM
Billy-J
Spotify Star
376 Views
1 replies
0 likes

376 Views
1 replies
0 likes

Your Library view is changed. It just has playlists, artists and albums.

PlanPremiumDeviceiPhone 7 PlusOperating SystemiOS 12.3.1 My Question or IssueYour Library view is changed after I created a new playlist on the phone. It just has playlists, artists and albums. It's different from the usual I used. I cannot see 'Your...

Paranee
Newbie
Plan Premium Device iPhone 7 Plus Operating System iOS 12.3.1 My Question or Issue Your Library view is changed after I created a new playlist on the phone. It just has playlists, arti...
2019-06-13 4:44:15 PM
2019-06-14 12:00:04 AM
Wadereeve1
Newbie
2170 Views
4 replies
9 likes

2170 Views
4 replies
9 likes

Please keep repeat one fixed when switching songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIt is so stupid that I need to turn it on again and again and do not tell me it is a feature

joker_xii
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It is s...
2019-06-14 7:42:21 PM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Bug on the order of the musics on IOS

in the afternoon, i had a message written on the top of the screen, i pushed « OK » without reading and since this pop-up, when i load a music, and i push « next music », the next music isn’t the music which is normally next, the music is randomly se...

YArdjo
Newbie
in the afternoon, i had a message written on the top of the screen, i pushed « OK » without reading and since this pop-up, when i load a music, and i push « next music », the next music isn’t ...
2019-06-14 6:58:32 PM
379 Views
0 replies
0 likes

379 Views
0 replies
0 likes

Music from certain artists missing on iPhone

On iPhone max XM, as of this AM, some artists will not load. Some of them will load partially on iPad but not the phone. Example: Devin Townsend Project. I get name and photo and Shuffle Play button but that’s it. If I search on a specific album like...

Mitchgo
Roadie
On iPhone max XM, as of this AM, some artists will not load. Some of them will load partially on iPad but not the phone. Example: Devin Townsend Project. I get name and photo and Shuff...
2019-06-13 4:40:19 PM
2019-06-14 5:05:06 PM
OneByBoo
Roadie
501 Views
3 replies
1 likes

501 Views
3 replies
1 likes

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