Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52582 Views
16 replies
36 likes

52582 Views
16 replies
36 likes

Why I’m not seeing storylines?

PlanPremiumCountryPortugal DeviceiPhone 8 My Question or IssueEveryone is talking about storylines, I have the latest version of the app and I couldn’t see them! Can you fix this and make available to all markets?thx

bsantos9
Regular
Plan Premium Country Portugal Device iPhone 8 My Question or Issue Everyone is talking about storylines, I have the latest version of the app and I couldn’t see them! C...
2019-06-07 10:53:01 PM
413 Views
0 replies
0 likes

413 Views
0 replies
0 likes

Spotify issue in Car Play

More and more often Spotify does not work in my 2019 Mercedes Benz C Class. I can see only blank sheets or simple announcement with “null” problem. It is very disapointing. Also I do not know how to set up a Spotify so as it shows only downloaded son...

patrikluxemburk
Newbie
More and more often Spotify does not work in my 2019 Mercedes Benz C Class. I can see only blank sheets or simple announcement with “null” problem. It is very disapointing. Also I do not know how to ...
2019-06-07 10:48:28 PM
331 Views
0 replies
0 likes

331 Views
0 replies
0 likes

De hele tijd als ik een nummer aan zet stopt die met afspelen weet iemand wat ik moet doen?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

wouterramaekers
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-07 9:39:22 PM
2374 Views
0 replies
0 likes

2374 Views
0 replies
0 likes

How to dislike a song in a radio station on premium

The button to dislike a song in a radio station recently disappeared. Now there’s just a heart to show I like a song. How do I tell the program to modify the station by removing similar songs? I could hit skip, but that shouldn’t be the method for mo...

naganataka
Regular
The button to dislike a song in a radio station recently disappeared. Now there’s just a heart to show I like a song. How do I tell the program to modify the station by removing similar songs? I coul...
2019-04-15 10:46:25 PM
2019-06-07 6:54:36 PM
RyanC4
Newbie
7678 Views
5 replies
7 likes

7678 Views
5 replies
7 likes

Solved!! Music stops after a few seconds

Plan PremiumCountry UKDeviceiPhone 7Operating SystemiOS 10 Tracks stop playing after a few seconds. I tried to log out and back in, I deleted the app and downloaded it again but the issue persists...Any suggestions on how I can fix the issue?

gsandri
Casual Listener
Plan Premium Country UK Device iPhone 7 Operating System iOS 10 Tracks stop playing after a few seconds. I tried to log out and back in, I deleted the app and downloaded it again b...
2019-06-04 12:22:23 PM
2019-06-07 5:56:54 PM
gsandri
Casual Listener
10709 Views
6 replies
0 likes

10709 Views
6 replies
0 likes

Listening to Premium via Chromecast Audio

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12 My Question or Issue I just ordered a Google ChromeCast Audio puck, which I want to use to stream Spotify Premium to my analog receiver. My question is, will I get 320kpbs resolution doing th...

bscepter
Newbie
Plan Premium Country USA Device iPhone XS Operating System iOS 12 My Question or Issue I just ordered a Google ChromeCast Audio puck, which I want to use to stream Spotify Pr...
2019-06-07 5:30:39 PM
220 Views
0 replies
0 likes

220 Views
0 replies
0 likes

I don't have access to a certain album.

PlanPremium CountryCanada DeviceiPhone 7 Plus & Macbook Pro 2018 Operating SystemiOS 12.3.1 & macOS Mojave 10.14.5 My Question or Issue As the title indicates, I don't have access to a certain album. When I search it on my Iphone it doesn't even come...

TheArchiver
Newbie
Plan Premium Country Canada Device iPhone 7 Plus & Macbook Pro 2018 Operating System iOS 12.3.1 & macOS Mojave 10.14.5 My Question or Issue As t...
2019-06-07 3:45:02 PM
375 Views
0 replies
0 likes
iphone
macOS

375 Views
0 replies
0 likes

Acidental block

This is driving me nuts, i accidentaly blocked an artist id never heard in discovery, i liked the song and clicked block accidentaly. Its insane to me that its impossible to view a list of blocked content to review it. I dont know who the artist was ...

Ploxor69
Newbie
This is driving me nuts, i accidentaly blocked an artist id never heard in discovery, i liked the song and clicked block accidentaly. Its insane to me that its impossible to view a list of blocked co...
2019-04-25 5:39:08 PM
2019-06-07 2:46:29 PM
splody
Newbie
805 Views
2 replies
4 likes
artist
Block
blocked
list
preferences
settings
unblock

805 Views
2 replies
4 likes

Superuser Contribution Glitch / song jump with CarPlay

Since quite recently, I am experiencing a very annoying issue when playing music in CarPlay: Spotify automatically jumps a few seconds (which range from 1-2 to sometimes half the track) forward in the currently playing song eEverytime Spotify is swit...

jrlaff
Regular
Since quite recently, I am experiencing a very annoying issue when playing music in CarPlay: Spotify automatically jumps a few seconds (which range from 1-2 to sometimes half the track) forw...
2019-05-28 1:18:47 PM
2019-06-07 2:34:40 PM
Peter
Spotify Legend
4203 Views
5 replies
0 likes

4203 Views
5 replies
0 likes

“Favourites” playlist missing

PlanPremiumCountryAustraliaDeviceiPhone 6Operating SystemiOS 12.1.4 My Question or IssueI updated my Spotify app today, and I have a paid account. All my playlists are visible except for my “favourites” - that is any songs I’ve liked/clicked on the h...

LisaMaree
Casual Listener
Plan Premium Country Australia Device iPhone 6 Operating System iOS 12.1.4 My Question or Issue I updated my Spotify app today, and I have a paid account. All my playlists are visibl...
2019-04-02 12:21:05 PM
2019-06-07 2:08:23 PM
bob298
Newbie
1772 Views
4 replies
1 likes

1772 Views
4 replies
1 likes

Superuser Contribution How do I get this new UI?

PlanPremiumCountryHK Device(iPhone XR)Operating System(iOS 12) My Question or Issue I had this UI for maybe 1 minute and then it disappeared on its own.I really want to have it again.

Evo1uti0n
Casual Listener
Plan Premium Country HK Device (iPhone XR) Operating System (iOS 12) My Question or Issue I had this UI for maybe 1 minute and then it disappeared on its own. I real...
2019-05-28 7:32:38 AM
2019-06-07 1:33:55 PM
Peter
Spotify Legend
801 Views
5 replies
0 likes

801 Views
5 replies
0 likes

Playing Songs Not On My Playlist

I have Premium, but yesterday random songs similar to what i listen to, but that are not on the playlist/album i’m currently listening to have started playing. I have autoplay turned off, and the random songs do not just play at the end of an album o...

nepetasabs
Newbie
I have Premium, but yesterday random songs similar to what i listen to, but that are not on the playlist/album i’m currently listening to have started playing. I have autoplay turned off, and the ran...
2019-06-07 11:01:28 AM
393 Views
0 replies
0 likes

393 Views
0 replies
0 likes

My music has gone from downloaded to not downloaded. I need human help.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Bigmatt91
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-07 10:47:47 AM
220 Views
0 replies
0 likes

220 Views
0 replies
0 likes

Spotify Stations iOS First Impressions / Feedback

I heard about the Stations iOS app today and immediately downloaded it. I really like it. I have to wonder, why wasn't this functionality just built into the normal Spotify app? I would love it if you could configure the normal Spotify app to autopla...

chrisduketv
Casual Listener
I heard about the Stations iOS app today and immediately downloaded it. I really like it. I have to wonder, why wasn't this functionality just built into the normal Spotify app? I would love it if yo...
2019-06-05 5:39:27 AM
2019-06-07 5:12:55 AM
Billy-J
Spotify Star
437 Views
3 replies
0 likes

437 Views
3 replies
0 likes

Spotify not shuffling while in the car

PlanPremium CountryUnited States DeviceiPhone 8 Operating SystemiOS 12.3.1 When I hook my phone up to my car audio (either via bluetooth or a jack) songs will not shuffle. If it hit the shuffle button, it will light up green, but when one song ends a...

agent92
Newbie
Plan Premium Country United States Device iPhone 8 Operating System iOS 12.3.1 When I hook my phone up to my car audio (either via bluetooth or a jack)...
2019-06-06 5:21:33 PM
2019-06-06 6:03:42 PM
LoganHelps
Composer
1463 Views
1 replies
0 likes

1463 Views
1 replies
0 likes

Local Files don't work on my phone

Hello I am TurkishMy English is sloppy. I'm sorry if I said anything wrong.I read Jacob's article on local files, but I don't understand.My steps;1. I turned the song into MP3 from YouTube.2. Spotify also appears in the local files. I just created a ...

Massacrex
Newbie
Hello I am Turkish My English is sloppy. I'm sorry if I said anything wrong. I read Jacob's article on local files, but I don't understand. My steps; 1. I turned the song into MP3 from You...
2019-06-06 3:17:43 PM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

Podcast not keeping place

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I drive into work I listen to podcasts, when I get to my desk it does not remember my pl...

sweeneae
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I ...
2019-06-06 2:11:07 PM
277 Views
0 replies
0 likes

277 Views
0 replies
0 likes

Spotify with Instagram stories

PlanPremiumCountrySwedenDevice(iPhone X)Operating System(iOS 12.3.1) My Question or IssueI'm still not able to add music to my stories in Instagram. I have tried to contact Instagram several times about it, but getting in contact with them is like fi...

tobbish
Newbie
Plan Premium Country Sweden Device (iPhone X) Operating System (iOS 12.3.1) My Question or Issue I'm still not able to add music to my stories in Instagram. I have tried to contact I...
2019-06-06 11:27:54 AM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

Solved!!Superuser Contribution Can't acces podcasts offline in iPhone app

PlanPremiumCountryGermanyDeviceiPhone 6Operating SystemiOS 10 My Question or IssueI follow some podcasts in the iPhone App. I download them for offline usage. But when I am actually offline I cannot acces the podcast. I get the attached screen. I tri...

mausi121
Music Fan
Plan Premium Country Germany Device iPhone 6 Operating System iOS 10 My Question or Issue I follow some podcasts in the iPhone App. I download them for offline usage. But when I am a...
2019-05-21 3:39:23 AM
2019-06-06 10:28:03 AM
Peter
Spotify Legend
2229 Views
4 replies
0 likes

2229 Views
4 replies
0 likes

Superuser Contribution Can't see liked songs as albums on iPhone XR

PremiumNZ Deviceiphone XR, Mac Book Pro When I save a song to My library on my Macbook pro - if I click on Albums I can see the album the saved song is in. Tha album will ony have this one saved song in it. Fine. However, when I go to my iphone I can...

jaidub
Casual Listener
Premium NZ Device iphone XR, Mac Book Pro When I save a song to My library on my Macbook pro - if I click on Albums I can see the album the saved song is in. Tha album will ...
2019-05-27 1:10:15 AM
2019-06-06 2:15:25 AM
jaidub
Casual Listener
747 Views
2 replies
0 likes

747 Views
2 replies
0 likes

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