Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68628 Views
16 replies
37 likes

68628 Views
16 replies
37 likes

Bug on the order of the musics on IOS

in the afternoon, i had a message written on the top of the screen, i pushed « OK » without reading and since this pop-up, when i load a music, and i push « next music », the next music isn’t the music which is normally next, the music is randomly se...

YArdjo
Newbie
in the afternoon, i had a message written on the top of the screen, i pushed « OK » without reading and since this pop-up, when i load a music, and i push « next music », the next music isn’t ...
2019-06-14 6:58:32 PM
379 Views
0 replies
0 likes

379 Views
0 replies
0 likes

Music from certain artists missing on iPhone

On iPhone max XM, as of this AM, some artists will not load. Some of them will load partially on iPad but not the phone. Example: Devin Townsend Project. I get name and photo and Shuffle Play button but that’s it. If I search on a specific album like...

Mitchgo
Roadie
On iPhone max XM, as of this AM, some artists will not load. Some of them will load partially on iPad but not the phone. Example: Devin Townsend Project. I get name and photo and Shuff...
2019-06-13 4:40:19 PM
2019-06-14 5:05:06 PM
OneByBoo
Roadie
508 Views
3 replies
1 likes

508 Views
3 replies
1 likes

Superuser Contribution Allow Carplay to shuffle my entire Library instead of only the last 200 songs

Whenever I get in my car, I want to shuffle through my entire library. But instead you limit it to the last 200 songs. Let me listen to everything. I am sick of listening to the same songs over and over again until I more songs.

mon131788
Newbie
Whenever I get in my car, I want to shuffle through my entire library. But instead you limit it to the last 200 songs. Let me listen to everything. I am sick of listening to the sam...
2019-06-05 4:30:56 PM
2019-06-14 4:36:21 PM
Peter
Spotify Legend
875 Views
1 replies
0 likes
Car
Carplay
driving
song limit

875 Views
1 replies
0 likes

Superuser Contribution Spotify not working in Alexa

I subscribe to Amazon.es prime this gives me a subset of amazon music I have now subscribed to Spotify and added it to music in Alexa and made Spotify the default music service but when I ask for music it still use’s Amazon music. If I ask Alexa to p...

Voyseygw
Newbie
I subscribe to Amazon.es prime this gives me a subset of amazon music I have now subscribed to Spotify and added it to music in Alexa and made Spotify the default music service but when I ask for mus...
2019-05-27 12:40:39 PM
2019-06-14 3:33:51 PM
Peter
Spotify Legend
6080 Views
3 replies
0 likes

6080 Views
3 replies
0 likes

impossible to delete music listens recently

Spotify PremiumCountryBelgium DeviceiPhone xr Operating System(iOS 10 Hello, I can’t remove my music from the category Listed recently can you help me? Quentin

Quentinroland
Casual Listener
Spotify Premium Country Belgium Device iPhone xr Operating System (iOS 10 Hello, I can’t remove my music from the category Listed recently can you help me? ...
2019-06-14 1:53:06 PM
2019-06-14 3:03:36 PM
OneByBoo
Roadie
774 Views
3 replies
0 likes

774 Views
3 replies
0 likes

Band pages have no songs

Band pages have picture but no songs or discography. Plan premiumCountryCanadaDevice(iPhone 6, ipadOperating System(iOS 10 My Question or Issue

eronius_monk
Casual Listener
Band pages have picture but no songs or discography. Plan premium Country Canada Device (iPhone 6, ipad Operating System (iOS 10 My Question or Issue
2019-06-13 6:38:10 PM
2019-06-14 2:21:47 PM
OneByBoo
Roadie
519 Views
3 replies
3 likes

519 Views
3 replies
3 likes

Music not playing

PlanPremiumCountryCanadaDevice(iPhone 5sOperating System My Question or Issue I have seen a few other people on here with a similar problem to mine. When I try to listen to music that I’ve downloaded for offline play, a select few will only play. I h...

Ronnie98
Casual Listener
Plan Premium Country Canada Device (iPhone 5s Operating System My Question or Issue I have seen a few other people on here with a similar problem to mine. When I...
2019-06-14 5:39:43 AM
2019-06-14 12:24:59 PM
OneByBoo
Roadie
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Recently Played

The new interface is horrid to say the least! Recently played is missing! That’s how I keeup with what I’m listening to! I hardly use playlist or podcasts! Bring back the old user interface or add recently played!

pdoug3rd
Casual Listener
The new interface is horrid to say the least! Recently played is missing! That’s how I kee up with what I’m listening to! I hardly use playlist or podcasts! Bring back the old user interface or add ...
2019-06-14 7:07:29 AM
2019-06-14 12:22:25 PM
OneByBoo
Roadie
480 Views
1 replies
0 likes

480 Views
1 replies
0 likes

Downloaded music preference

I have Spotify Premium and am using the download feature to download higher quality music opposed to what I would use when not using the feature (I always have Data Saver on in the app). Does the Spotify app prefer the downloaded, high quality, versi...

Sebazzz
Newbie
I have Spotify Premium and am using the download feature to download higher quality music opposed to what I would use when not using the feature (I always have Data Saver on in the app). Doe...
2019-06-14 7:34:35 AM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

I can’t sign in but library still lets me okay music!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Ocean56
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-13 8:21:45 PM
2019-06-14 4:38:06 AM
Billy-J
Spotify Star
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

Unavailable musics

PlanPremiumCountryPortugalDeviceiPhone 6SOperating SystemiOS 12.3.1 My Question or IssueI was listening to a playlist and I noticed that some musics weren’t playing. Then I saw that the song appeared in a gray colour and I wasn’t able to select it. C...

bearocha_27
Casual Listener
Plan Premium Country Portugal Device iPhone 6S Operating System iOS 12.3.1 My Question or Issue I was listening to a playlist and I noticed that some musics weren’t playing. Then I s...
2019-06-13 1:07:48 AM
2019-06-14 1:56:37 AM
paul_cm81
Casual Listener
516 Views
3 replies
1 likes

516 Views
3 replies
1 likes

Spotify app not working

PlanPremiumCountryUnited statesDeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify homepage won’t load it keeps saying something went wrong and it won’t load anything or let me load any music I restart...

Jayloves
Newbie
Plan Premium Country United states Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Spotify homepage won’t load it keeps saying s...
2019-06-13 5:33:25 PM
2019-06-13 11:21:14 PM
Billy-J
Spotify Star
689 Views
1 replies
5 likes
Spotify

689 Views
1 replies
5 likes

Something went wrong

Keep getting something went wrong. Have deleted and reinstalled the app. Restarted phone and tried again. Pretty tiring to be relegated to fix a problem that has nothing to do with things on my end. Been a PREMIUM member for as long as I can remember...

SaryJaneJams
Casual Listener
Keep getting something went wrong. Have deleted and reinstalled the app. Restarted phone and tried again. Pretty tiring to be relegated to fix a problem that has nothing to do with things on my...
2019-06-13 6:35:22 PM
2019-06-13 11:20:58 PM
Billy-J
Spotify Star
817 Views
1 replies
0 likes

817 Views
1 replies
0 likes

No longer possible to view albums.

PlanPremiumCountryUSADeviceiphone 7 plus My Question or Issueever since updating the app today, I can no longer view whole albums at all - I’ve tried through the artist page, straight through search, and through view album on a song. All of those dis...

pazifischer
Newbie
Plan Premium Country USA Device iphone 7 plus My Question or Issue ever since updating the app today, I can no longer view whole albums at all - I’ve tried through the artist page, str...
2019-06-13 8:12:07 PM
2019-06-13 11:20:12 PM
Billy-J
Spotify Star
628 Views
1 replies
0 likes

628 Views
1 replies
0 likes

Auto skipping after ~60min

PlanPremiumCountryJapanDevice(iPhone X)Operating System(iOS 1012.3.1) My Question or IssueWhen listening to podcasts, they automatic skip after approximately 60min. Already did a clean reinstall and didn't worked. It's been a while this happens.

Guhnagasawa
Newbie
Plan Premium Country Japan Device (iPhone X) Operating System (iOS 1012.3.1) My Question or Issue When listening to podcasts, they automatic skip after approximately 60min. Already d...
2019-06-13 11:15:16 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Something Went Wrong

PremiumiPhone XRiOS 12.4 Started Spotify and got "Something Went Wrong"I can get to playlists and all other things just not HomeCleared the Cache, restarted the phone, restarted again, deleted Spotify and reinstalled (thanks for that I need to downlo...

Achillies
Newbie
Premium iPhone XR iOS 12.4 Started Spotify and got "Something Went Wrong" I can get to playlists and all other things just not Home Cleared the Cache, restarted the phone, restarted agai...
2019-06-13 5:32:22 PM
2019-06-13 11:06:18 PM
fabianpoore
Casual Listener
3650 Views
12 replies
14 likes

3650 Views
12 replies
14 likes

"Something went wrong" and "Browse isn't working right now" error even when is connected to internet

PlanFree/PremiumCountryMalaysiaDeviceiPhone 7Operating SystemiOS 12.1.4 My Question or IssueBrowsing showing error like "Something went wrong" and "Browse isn't working right now" eventhough device is connected to the internet and the connection spee...

sofjs
Newbie
Plan Free/Premium Country Malaysia Device iPhone 7 Operating System iOS 12.1.4 My Question or Issue Browsing showing error like "Something went wrong" and "Browse isn't working ...
2019-06-13 6:29:45 PM
2019-06-13 8:42:58 PM
spotafied
Casual Listener
1340 Views
2 replies
10 likes

1340 Views
2 replies
10 likes

home tab won’t appear just says something went wrong on my iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Bulldogsfan24
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-13 7:38:49 PM
2019-06-13 8:40:39 PM
DizBuster
Casual Listener
1091 Views
2 replies
0 likes

1091 Views
2 replies
0 likes

Home page and "made for you" not working

PlanPremium for familyCountryUnited States Device(iPhone, Macbook Pro late 2016)Operating System(iOS) My Question or IssueWhen open the Spotify app on my iPhone and Mac, the Home page gives me the error "something went wrong, please try again later"....

audio2
Newbie
Plan Premium for family Country United States Device (iPhone, Macbook Pro late 2016) Operating System (iOS) My Question or Issue When open the Spotify app on my iPhone and Ma...
2019-06-13 6:39:02 PM
2019-06-13 6:59:14 PM
FiveInchTaint
Music Fan
2506 Views
3 replies
2 likes

2506 Views
3 replies
2 likes

Changing the order of playlists in iOS

DeviceiPhoneOperating SystemiOS 10 My Question or IssueAs the locked topic from a couple a years ago already said:It doesn,t seem possible on the iOS app to customize the order of you playlists?with edit you can delte or download them and with the 3 ...

mrfart
Music Fan
Device iPhone Operating System iOS 10 My Question or Issue As the locked topic from a couple a years ago already said: It doesn,t seem possible on the iOS app to customize the order of ...
2019-06-13 8:48:46 AM
2019-06-13 5:57:59 PM
mrfart
Music Fan
311 Views
1 replies
0 likes

311 Views
1 replies
0 likes

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