Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70280 Views
16 replies
37 likes

70280 Views
16 replies
37 likes

Superuser Contribution Spotify not working in Alexa

I subscribe to Amazon.es prime this gives me a subset of amazon music I have now subscribed to Spotify and added it to music in Alexa and made Spotify the default music service but when I ask for music it still use’s Amazon music. If I ask Alexa to p...

Voyseygw
Newbie
I subscribe to Amazon.es prime this gives me a subset of amazon music I have now subscribed to Spotify and added it to music in Alexa and made Spotify the default music service but when I ask for mus...
2019-05-27 12:40:39 PM
2019-06-14 3:33:51 PM
Peter
Spotify Legend
6089 Views
3 replies
0 likes

6089 Views
3 replies
0 likes

impossible to delete music listens recently

Spotify PremiumCountryBelgium DeviceiPhone xr Operating System(iOS 10 Hello, I can’t remove my music from the category Listed recently can you help me? Quentin

Quentinroland
Casual Listener
Spotify Premium Country Belgium Device iPhone xr Operating System (iOS 10 Hello, I can’t remove my music from the category Listed recently can you help me? ...
2019-06-14 1:53:06 PM
2019-06-14 3:03:36 PM
OneByBoo
Roadie
779 Views
3 replies
0 likes

779 Views
3 replies
0 likes

Band pages have no songs

Band pages have picture but no songs or discography. Plan premiumCountryCanadaDevice(iPhone 6, ipadOperating System(iOS 10 My Question or Issue

eronius_monk
Casual Listener
Band pages have picture but no songs or discography. Plan premium Country Canada Device (iPhone 6, ipad Operating System (iOS 10 My Question or Issue
2019-06-13 6:38:10 PM
2019-06-14 2:21:47 PM
OneByBoo
Roadie
524 Views
3 replies
3 likes

524 Views
3 replies
3 likes

Music not playing

PlanPremiumCountryCanadaDevice(iPhone 5sOperating System My Question or Issue I have seen a few other people on here with a similar problem to mine. When I try to listen to music that I’ve downloaded for offline play, a select few will only play. I h...

Ronnie98
Casual Listener
Plan Premium Country Canada Device (iPhone 5s Operating System My Question or Issue I have seen a few other people on here with a similar problem to mine. When I...
2019-06-14 5:39:43 AM
2019-06-14 12:24:59 PM
OneByBoo
Roadie
305 Views
1 replies
0 likes

305 Views
1 replies
0 likes

Recently Played

The new interface is horrid to say the least! Recently played is missing! That’s how I keeup with what I’m listening to! I hardly use playlist or podcasts! Bring back the old user interface or add recently played!

pdoug3rd
Casual Listener
The new interface is horrid to say the least! Recently played is missing! That’s how I kee up with what I’m listening to! I hardly use playlist or podcasts! Bring back the old user interface or add ...
2019-06-14 7:07:29 AM
2019-06-14 12:22:25 PM
OneByBoo
Roadie
484 Views
1 replies
0 likes

484 Views
1 replies
0 likes

Downloaded music preference

I have Spotify Premium and am using the download feature to download higher quality music opposed to what I would use when not using the feature (I always have Data Saver on in the app). Does the Spotify app prefer the downloaded, high quality, versi...

Sebazzz
Newbie
I have Spotify Premium and am using the download feature to download higher quality music opposed to what I would use when not using the feature (I always have Data Saver on in the app). Doe...
2019-06-14 7:34:35 AM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

I can’t sign in but library still lets me okay music!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Ocean56
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-13 8:21:45 PM
2019-06-14 4:38:06 AM
Billy-J
Spotify Star
338 Views
1 replies
0 likes

338 Views
1 replies
0 likes

Unavailable musics

PlanPremiumCountryPortugalDeviceiPhone 6SOperating SystemiOS 12.3.1 My Question or IssueI was listening to a playlist and I noticed that some musics weren’t playing. Then I saw that the song appeared in a gray colour and I wasn’t able to select it. C...

bearocha_27
Casual Listener
Plan Premium Country Portugal Device iPhone 6S Operating System iOS 12.3.1 My Question or Issue I was listening to a playlist and I noticed that some musics weren’t playing. Then I s...
2019-06-13 1:07:48 AM
2019-06-14 1:56:37 AM
paul_cm81
Casual Listener
520 Views
3 replies
1 likes

520 Views
3 replies
1 likes

Spotify app not working

PlanPremiumCountryUnited statesDeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify homepage won’t load it keeps saying something went wrong and it won’t load anything or let me load any music I restart...

Jayloves
Newbie
Plan Premium Country United states Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Spotify homepage won’t load it keeps saying s...
2019-06-13 5:33:25 PM
2019-06-13 11:21:14 PM
Billy-J
Spotify Star
690 Views
1 replies
5 likes
Spotify

690 Views
1 replies
5 likes

Something went wrong

Keep getting something went wrong. Have deleted and reinstalled the app. Restarted phone and tried again. Pretty tiring to be relegated to fix a problem that has nothing to do with things on my end. Been a PREMIUM member for as long as I can remember...

SaryJaneJams
Casual Listener
Keep getting something went wrong. Have deleted and reinstalled the app. Restarted phone and tried again. Pretty tiring to be relegated to fix a problem that has nothing to do with things on my...
2019-06-13 6:35:22 PM
2019-06-13 11:20:58 PM
Billy-J
Spotify Star
818 Views
1 replies
0 likes

818 Views
1 replies
0 likes

No longer possible to view albums.

PlanPremiumCountryUSADeviceiphone 7 plus My Question or Issueever since updating the app today, I can no longer view whole albums at all - I’ve tried through the artist page, straight through search, and through view album on a song. All of those dis...

pazifischer
Newbie
Plan Premium Country USA Device iphone 7 plus My Question or Issue ever since updating the app today, I can no longer view whole albums at all - I’ve tried through the artist page, str...
2019-06-13 8:12:07 PM
2019-06-13 11:20:12 PM
Billy-J
Spotify Star
634 Views
1 replies
0 likes

634 Views
1 replies
0 likes

Auto skipping after ~60min

PlanPremiumCountryJapanDevice(iPhone X)Operating System(iOS 1012.3.1) My Question or IssueWhen listening to podcasts, they automatic skip after approximately 60min. Already did a clean reinstall and didn't worked. It's been a while this happens.

Guhnagasawa
Newbie
Plan Premium Country Japan Device (iPhone X) Operating System (iOS 1012.3.1) My Question or Issue When listening to podcasts, they automatic skip after approximately 60min. Already d...
2019-06-13 11:15:16 PM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

Something Went Wrong

PremiumiPhone XRiOS 12.4 Started Spotify and got "Something Went Wrong"I can get to playlists and all other things just not HomeCleared the Cache, restarted the phone, restarted again, deleted Spotify and reinstalled (thanks for that I need to downlo...

Achillies
Newbie
Premium iPhone XR iOS 12.4 Started Spotify and got "Something Went Wrong" I can get to playlists and all other things just not Home Cleared the Cache, restarted the phone, restarted agai...
2019-06-13 5:32:22 PM
2019-06-13 11:06:18 PM
fabianpoore
Casual Listener
3674 Views
12 replies
14 likes

3674 Views
12 replies
14 likes

"Something went wrong" and "Browse isn't working right now" error even when is connected to internet

PlanFree/PremiumCountryMalaysiaDeviceiPhone 7Operating SystemiOS 12.1.4 My Question or IssueBrowsing showing error like "Something went wrong" and "Browse isn't working right now" eventhough device is connected to the internet and the connection spee...

sofjs
Newbie
Plan Free/Premium Country Malaysia Device iPhone 7 Operating System iOS 12.1.4 My Question or Issue Browsing showing error like "Something went wrong" and "Browse isn't working ...
2019-06-13 6:29:45 PM
2019-06-13 8:42:58 PM
spotafied
Casual Listener
1343 Views
2 replies
10 likes

1343 Views
2 replies
10 likes

home tab won’t appear just says something went wrong on my iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Bulldogsfan24
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-13 7:38:49 PM
2019-06-13 8:40:39 PM
DizBuster
Casual Listener
1092 Views
2 replies
0 likes

1092 Views
2 replies
0 likes

Home page and "made for you" not working

PlanPremium for familyCountryUnited States Device(iPhone, Macbook Pro late 2016)Operating System(iOS) My Question or IssueWhen open the Spotify app on my iPhone and Mac, the Home page gives me the error "something went wrong, please try again later"....

audio2
Newbie
Plan Premium for family Country United States Device (iPhone, Macbook Pro late 2016) Operating System (iOS) My Question or Issue When open the Spotify app on my iPhone and Ma...
2019-06-13 6:39:02 PM
2019-06-13 6:59:14 PM
FiveInchTaint
Music Fan
2518 Views
3 replies
2 likes

2518 Views
3 replies
2 likes

Changing the order of playlists in iOS

DeviceiPhoneOperating SystemiOS 10 My Question or IssueAs the locked topic from a couple a years ago already said:It doesn,t seem possible on the iOS app to customize the order of you playlists?with edit you can delte or download them and with the 3 ...

mrfart
Music Fan
Device iPhone Operating System iOS 10 My Question or Issue As the locked topic from a couple a years ago already said: It doesn,t seem possible on the iOS app to customize the order of ...
2019-06-13 8:48:46 AM
2019-06-13 5:57:59 PM
mrfart
Music Fan
312 Views
1 replies
0 likes

312 Views
1 replies
0 likes

Unable to create new playlist/use home screen

PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS 12.3.1-up to date My Question or IssueI want to create a new playlist, and am unable. When Spotify opens, the "Home" screen says: "Something went wrong. Have another go?" with a white button that...

user-removed
Visitor
Plan Premium Country US Device iPhone XR Operating System iOS 12.3.1-up to date My Question or Issue I want to create a new playlist, and am unable. When Spoti...
2019-06-13 5:19:05 PM
2019-06-13 5:53:51 PM
sclemons202
Newbie
1077 Views
3 replies
2 likes

1077 Views
3 replies
2 likes

Spotify on iPad Pro not connecting

As of late, Spotify has stopped working on my iPad Pro. I'm able to access my downloaded music, but I can't connect to the internet to download anything new. The most puzzling part about this is the fact that other apps work perfectly fine, while Spo...

EnyaVeridis
Newbie
As of late, Spotify has stopped working on my iPad Pro. I'm able to access my downloaded music, but I can't connect to the internet to download anything new. The most puzzling part about ...
2019-06-13 5:01:25 PM
2019-06-13 5:38:13 PM
user-removed
Not applicable
714 Views
1 replies
1 likes

714 Views
1 replies
1 likes

Audio Normalization Not Working On Imported Music

PlanPremiumCountryGermanyDeviceiPhone 5SOperating SystemiOS 12.2Spotify Version8.5.7.601 My Question or IssueI use Audio Normalization on Normal volume level to prevent distortion from the bass boost of the equalizer. However, when playing music impo...

lorav81
Newbie
Plan Premium Country Germany Device iPhone 5S Operating System iOS 12.2 Spotify Version 8.5.7.601 My Question or Issue I use Audio Normalization on Normal volume level to prevent d...
2019-06-13 5:07:52 PM
655 Views
0 replies
2 likes

655 Views
0 replies
2 likes

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