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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64452 Views
  • 16 replies
  • 37 likes
  • 64452 Views
  • 16 replies
  • 37 likes

Superuser Contribution Podcasts aren’t updating after may 11th

Now I don’t know if this is normal but when i get on the app my podcasts aren’t being regularly updated and even when i look it up on safari and try to play it, it just plays the latest episode in the library

  • Casual Listener
  • Now I don’t know if this is normal but when i get on the app my podcasts aren’t being regularly updated and even when i look it up on safari and try to play it, it just plays the latest episode in th...
  • Peter
  • Spotify Legend
  • 600 Views
  • 1 replies
  • 0 likes
  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify iOS app skips in the middle of the song

PlanPremiumDeviceiPhone XOperating SystemiOS10 My Question or IssueI have subscribed to a public playlist called Beast Mode and everytime I play the song “Wow” by Post Malone in that playlist, it would skip to the next song in the middle of the song ...

  • Casual Listener
  • Plan Premium Device iPhone X Operating System iOS10   My Question or Issue I have subscribed to a public playlist called Beast Mode and everytime I play the song “Wow” by Post Malone in ...
  • Peter
  • Spotify Legend
  • 1287 Views
  • 3 replies
  • 0 likes
  • 1287 Views
  • 3 replies
  • 0 likes

Superuser Contribution Only Shuffle possible. Premium Account.

Since yesterday I cannot start playing albums / playlists. Only shuffle mode is available. I have a premium account (even shown in my account settings, status is ok). iOS, Spotify 8.5.5.715 Log Off / Log on did not help. Reinstallation of the app did...

  • Newbie
  • Since yesterday I cannot start playing albums / playlists. Only shuffle mode is available. I have a premium account (even shown in my account settings, status is ok). iOS, Spotify 8.5.5.715 Log Off /...
  • Peter
  • Spotify Legend
  • 985 Views
  • 3 replies
  • 2 likes
  • 985 Views
  • 3 replies
  • 2 likes

Superuser Contribution Repeat always on

Plan - PremiumCountry - U.S.A DeviceiPhone SROperating System12.2 So everytime I go to click on a recently new released song and play that song. There may be only one track. Then it repeats itself after it has played. Sometimes, I do this at a red li...

  • Gig Goer
  • Plan - Premium Country - U.S.A   Device iPhone SR Operating System 12.2   So everytime I go to click on a recently new released song and play that song. There may be only one t...
  • Peter
  • Spotify Legend
  • 619 Views
  • 1 replies
  • 1 likes
  • 619 Views
  • 1 replies
  • 1 likes

Superuser Contribution apple watch

am i able to listen to spotify from my apple watch 3 via my wireless earpods?? i have the app on my watch but it does NOT play??

  • Casual Listener
  • am i able to listen to spotify from my apple watch 3 via my wireless earpods??  i have the app on my watch but it does NOT play??
  • Peter
  • Spotify Legend
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

podcast download speed

PlanPremiumCountryAustraliaDeviceiPhone XROperating SystemiOS10 My Question or IssueI have a new phone, latest version of app, family premium account, plenty of data, can save songs fast, but downloading podcasts is almost impossible - spinning wheel...

  • Newbie
  • Plan Premium Country Australia Device iPhone XR Operating System iOS10   My Question or Issue I have a new phone, latest version of app, family premium account, plenty of data, can sav...
  • 438 Views
  • 0 replies
  • 0 likes
  • 438 Views
  • 0 replies
  • 0 likes

Carplay iOS - forwards two seconds on app switch

When I switch to another app, dag Google Maps, and then back to Spotify in Apple Carplay it forwards the track 2 seconds every time. It just recently started to do this and it's not a behavior I have seen before. On latest version of Spotify on iOS.

  • Casual Listener
  • When I switch to another app, dag Google Maps, and then back to Spotify in Apple Carplay it forwards the track 2 seconds every time. It just recently started to do this and it's not a behavior I have...
  • 332 Views
  • 0 replies
  • 0 likes
  • 332 Views
  • 0 replies
  • 0 likes

I’ve made a massive mistake and thumbed up Al Stewart’s Year of the Cat. I don’t want to hear it!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 326 Views
  • 0 replies
  • 0 likes
  • How to undo a thumbs up
  • 326 Views
  • 0 replies
  • 0 likes

Can I revert to old version of Spotify?

PlanPremiumCountry DeviceIPhone XR Operating System My Question or IssueHi there,Is it possible to revert to the previous version as the latest update is awfulMany thanks.

  • Casual Listener
  • Plan Premium Country   Device IPhone XR   Operating System     My Question or Issue Hi there, Is it possible to revert to the previous version as the latest update is ...
  • Poon-Job
  • Casual Listener
  • 566 Views
  • 1 replies
  • 6 likes
  • 566 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify Voice Background Music

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 12.2 My Issue is with Spotify Voice I love using the feature to play music by Voice but lately with the last few updates when I longpress the magnifying glass the song that is playing will contin...

  • Casual Listener
  • Plan Premium Country USA Device iPhone X Operating System iOS 12.2   My Issue is with Spotify Voice  I love using the feature to play music by Voice but lately with the last few u...
  • SeaG
  • Casual Listener
  • 1321 Views
  • 2 replies
  • 0 likes
  • bluetooth
    bug
    Car Bluetooth
    Spotify Voice
  • 1321 Views
  • 2 replies
  • 0 likes

I will cancel my premium membership if you don't bring back the quick scroll option.

Apparently Spotify had the bright idea to remove the quick scroll option where clicking on a letter on the right hand side moves you straight to that artist, they have also removed the option of a song disappearing after you swipe left to remove it w...

  • Casual Listener
  • Apparently Spotify had the bright idea to remove the quick scroll option where clicking on a letter on the right hand side moves you straight to that artist, they have also removed the option of a so...
  • 293 Views
  • 0 replies
  • 2 likes
  • 293 Views
  • 0 replies
  • 2 likes

Offline Album Tracklists Do Not Load

For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) which makes me think it is trying and obviously failing...

  • Casual Listener
  • For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) whic...
  • MaNuPF
  • Casual Listener
  • 969 Views
  • 3 replies
  • 1 likes
  • album
    iPhone XS Max
  • 969 Views
  • 3 replies
  • 1 likes

Superuser Contribution Driving mode

PlanPremiumCountryHungaryDeviceiPhone SEOperating SystemiOS 12.1.4 My Question or IssueA few weeks ago, a new feature appeared, the driving mode, which is very useful to me, as I often listen to music on Spotify while driving. However, it would be ve...

  • Regular
  • Plan Premium Country Hungary Device iPhone SE Operating System iOS 12.1.4   My Question or Issue A few weeks ago, a new feature appeared, the driving mode, which is very useful to me, ...
  • Adam87487
  • Regular
  • 2209 Views
  • 2 replies
  • 1 likes
  • 2209 Views
  • 2 replies
  • 1 likes

Superuser Contribution Shuffle Album Artwork Bug 8.5.x

I am on an iPhone 6 running iOS 10.2, my phone is jailbroken but o have no tweaks that inject into Spotify. I have tested this on all 8.5.x versions and it does not exist on 8.4.x. When I shuffle all of my songs, the song and album artwork correctly ...

  • Casual Listener
  • I am on an iPhone 6 running iOS 10.2, my phone is jailbroken but o have no tweaks that inject into Spotify. I have tested this on all 8.5.x versions and it does not exist on 8.4.x.   When I sh...
  • Jerreby
  • Casual Listener
  • 905 Views
  • 2 replies
  • 0 likes
  • album art
    album artwork
    bug
    shuffle bug
  • 905 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify home page freeze on Ipad

When I open Spotify app on my iPad, the home screen shows as picture below.And when I try to drag the screen up or down the app will freeze and automatically shut down. However, when I choose song lists showed on home screen, the app runs normally. A...

  • Newbie
  • When I open Spotify app on my iPad, the home screen shows as picture below. And when I try to drag the screen up or down the app will freeze and automatically shut down. However, when I choose song ...
  • Peter
  • Spotify Legend
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queuing without internet

PlanPremiumCountryUnited KingdomDeviceIPhone XOperating SystemiOS 12.2 My Question or IssueWhen I have poor/no internet connection, you have to go to the three dots then add to queue to queue a song, queuing by swiping the song right doesn’t work - I...

  • Newbie
  •   Plan Premium Country United Kingdom Device IPhone X Operating System iOS 12.2   My Question or Issue When I have poor/no internet connection, you have to go to the three dots t...
  • Peter
  • Spotify Legend
  • 783 Views
  • 1 replies
  • 1 likes
  • 783 Views
  • 1 replies
  • 1 likes

I'm trying to connect my facebook and spotify accounts together but I get a message saying

Help! I do not have access to desktop, only my iphone 5SE. I'm trying to connect my facebook and spotify accounts together but I get a message saying "Sorry there has been a temporary error, please try again later."How do I solve this?It seems to be ...

  • Newbie
  • Help! I do not have access to desktop, only my iphone 5SE. I'm trying to connect my facebook and spotify accounts together but I get a message saying "Sorry there has been a temporary error, please t...
  • Jpgchief
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Se paran las canciones

Hola,Soy usuario de cuenta premium y desde que he pagado mi suscripcion cuando reproduzco alguna cancion en mi iphone 4s la cancion se para y ya no puedo escuchar mas canciones.He desinstalado la app y la he vuelto a intalar y sigue sin funcionar. He...

  • Newbie
  • Hola, Soy usuario de cuenta premium y desde que he pagado mi suscripcion cuando reproduzco alguna cancion en mi iphone 4s la cancion se para y ya no puedo escuchar mas canciones. He desinstala...
  • Jpgchief
  • Spotify Star
  • 797 Views
  • 3 replies
  • 1 likes
  • 797 Views
  • 3 replies
  • 1 likes

Downloaded songs are not playing offline

I have premium and have noticed many of my downloaded songs do not play at all and stay at the 00.00 mark which is very annoying seeing how I do not have wifi when traveling.

  • Visitor
  • I have premium and have noticed many of my downloaded songs do not play at all and stay at the 00.00 mark which is very annoying seeing how I do not have wifi when traveling.
  • aborlack
  • Newbie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gapless playback won’t turn off and cutting off some songs

PlanPremiumCountryAustraliaPhoneiPhone X Operating SystemiOS 12.2 My Question or IssueMy Spotify is playing back with gapless playback even though I’ve tried turning it off and every so often, maybe every second or third song is cuts off the beginnin...

  • Newbie
  •   Plan Premium Country Australia Phone iPhone X  Operating System iOS 12.2   My Question or Issue My Spotify is playing back with gapless playback even though I’ve tried tur...
  • Peter
  • Spotify Legend
  • 850 Views
  • 1 replies
  • 0 likes
  • 850 Views
  • 1 replies
  • 0 likes