Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52750 Views
16 replies
36 likes

52750 Views
16 replies
36 likes

Solved!!Superuser Contribution [iOS] Do I have to stay with my phone unlocked to download tracks?

Sorry, but for me it sounds ridiculous. It´s like 10 seconds to download 1 track with full quality, and I have now 5k of tracks to download. What can I do? Stay a whole day (24h) with my phone unlocked to download it? Do we have another sollution?

Matheuzito
Casual Listener
Sorry, but for me it sounds ridiculous. It´s like 10 seconds to download 1 track with full quality, and I have now 5k of tracks to download. What can I do? Stay a whole day (24h) with my phone unlock...
2019-05-13 4:46:39 PM
2019-05-17 2:13:43 PM
Peter
Spotify Legend
1667 Views
3 replies
0 likes

1667 Views
3 replies
0 likes

Solved!!Superuser Contribution Equaliser does not load automatically

Hello, I am on a iPhone 6 Plus (iOS 12) on a Spotify Premium Plan. I’ve been using Spotify Premium for 1 full month (woohoo). However, lately I have realised that my equaliser does not load automatically. When I start to play music, I cannot hear the...

laiyeqiexe
Casual Listener
Hello, I am on a iPhone 6 Plus (iOS 12) on a Spotify Premium Plan. I’ve been using Spotify Premium for 1 full month (woohoo). However, lately I have realised that my equaliser does not load automatic...
2019-05-11 3:57:17 AM
2019-05-17 9:56:25 AM
Guido
Spotify Legend
774 Views
1 replies
0 likes

774 Views
1 replies
0 likes

BRING BACK THE OLD RADIO

Spotify radio used to create a random set of songs that was based on the original song/album/artist that it was started from. Then you could tailor the music that was delivered by liking or disliking songs that it delivered to you. Where did that go?...

Chokichi
Regular
Spotify radio used to create a random set of songs that was based on the original song/album/artist that it was started from. Then you could tailor the music that was delivered by liking or disliking...
2019-05-16 8:22:57 PM
2019-05-16 8:44:58 PM
Jᴀᴄᴋ
Roadie
767 Views
1 replies
2 likes

767 Views
1 replies
2 likes

Spotify with CarPlay and Apple Watch

Hello, I’m a Spotify Premium user on an iPhone 7 Plus with latest iOS updates. I also own an Apple Watch 3 with the Spotify app installed on it. One of the great things about the Apple Watch Spotify app is that when Spotify is playing on my phone I c...

andrewd2016
Casual Listener
Hello, I’m a Spotify Premium user on an iPhone 7 Plus with latest iOS updates. I also own an Apple Watch 3 with the Spotify app installed on it. One of the great things about the Apple Watch S...
2019-05-16 6:20:03 PM
1564 Views
0 replies
1 likes

1564 Views
0 replies
1 likes

Superuser Contribution Can’t search up accounts on mobile

For example I’ll type in my friends username on Spotify and his name will show up in the search but when I press it, it says Spotify can’t open this link on this device and this has been an ongoing issue.im using Spotify on a iPhone XR by the way

molly_88
Newbie
For example I’ll type in my friends username on Spotify and his name will show up in the search but when I press it, it says Spotify can’t open this link on this device and this has been an ongoing i...
2019-05-15 7:37:48 PM
2019-05-16 3:19:09 PM
Daisy
Spotify Legend
596 Views
1 replies
0 likes
iOS
Searching up people

596 Views
1 replies
0 likes

Superuser Contribution Can't connect to Facebook and find Friends

PlanPremiumCountryPolandDeviceiPhone 8Operating SystemiOS 10 My Question or IssueI think my Spotify account is or was connected with my Facebook at some point, but now I can't restore that connection. Nonetheless I've never been able to find Spotify ...

madnes42
Casual Listener
Plan Premium Country Poland Device iPhone 8 Operating System iOS 10 My Question or Issue I think my Spotify account is or was connected with my Facebook at some point, but now I can'...
2019-05-10 12:35:18 PM
2019-05-16 1:29:33 PM
Guido
Spotify Legend
600 Views
1 replies
0 likes

600 Views
1 replies
0 likes

Superuser Contribution No “videos” tab.

Plan:PremiumCountry BelgiumDevice Iphone 6s an latest IpadOperating System ios 12.2I cant find Videos....I dont have a browse button and when i hit the search button, I dont have the video tab....???

Stijnheuvinck
Casual Listener
Plan:Premium Country Belgium Device Iphone 6s an latest Ipad Operating System ios 12.2 I cant find Videos....I dont have a browse button and when i hit the search button, I dont have the video ta...
2019-05-10 10:38:23 AM
2019-05-16 1:22:53 PM
Guido
Spotify Legend
1122 Views
5 replies
0 likes

1122 Views
5 replies
0 likes

Superuser Contribution Bluesound Node2i streamer issue with Spotify Connect

ANone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,...

user-removed
Visitor
ANone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
2019-05-07 5:22:55 PM
2019-05-16 12:46:27 PM
Peter
Spotify Legend
2709 Views
12 replies
0 likes

2709 Views
12 replies
0 likes

Superuser Contribution Downloaded Albums Not Saved In Library

The other day I went through my library and removed several albums that I hadn't been listening to in a while. A few days later, while searching for a song off one of the albums, I noticed that the entire album was still "downloaded", even though it ...

Techninja
Newbie
The other day I went through my library and removed several albums that I hadn't been listening to in a while. A few days later, while searching for a song off one of the albums, I noticed that the e...
2019-05-10 6:08:59 AM
2019-05-16 12:20:58 PM
Guido
Spotify Legend
948 Views
1 replies
0 likes
iOS
storage

948 Views
1 replies
0 likes

Superuser Contribution Song stops playing

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2My Question or IssueThe song "A" by GOT7 stops playing between 2:40 and 2:45

orthicc
Newbie
Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2 My Question or Issue The song "A" by GOT7 stops playing between 2:40 and 2:45
2019-05-15 7:47:16 PM
2019-05-16 11:03:51 AM
Daisy
Spotify Legend
506 Views
1 replies
1 likes

506 Views
1 replies
1 likes

Superuser Contribution In the iOS app, every time I open the app and play a song, the equalizer is off.

PlanPremiumCountryUsaDeviceiPhone XS MaxOperating SystemIos 12.3 My Question or Issuewhen I open the app and play a song, the equalizer is not applied, i have to go I to the equalizer menu and turn it off then back on for it to work.

Pdog21
Newbie
Plan Premium Country Usa Device iPhone XS Max Operating System Ios 12.3 My Question or Issue when I open the app and play a song, the equalizer is not applied, i have to go I to the ...
2019-05-09 12:32:15 AM
2019-05-16 10:35:14 AM
Guido
Spotify Legend
879 Views
2 replies
0 likes

879 Views
2 replies
0 likes

Superuser Contribution BMW Conneted Drive / iPhone 5 / iOS 10.3.3. Problem

Operating System(iOS 10.3.3) iPhone 5 Hello,After the last Appstore update, BMW Connected Drive no longer recognizes the Spotofy app. So it is not possible to use the BMW ConnectedDrive "Spotify App".I've tried several attempts with all possible comb...

The-O
Regular
Operating System (iOS 10.3.3) iPhone 5 Hello, After the last Appstore update, BMW Connected Drive no longer recognizes the Spotofy app. So it is not possible to use the BMW ConnectedDrive ...
2019-03-19 9:21:56 PM
2019-05-16 10:01:23 AM
Jemi
Spotify Legend
2009 Views
11 replies
2 likes

2009 Views
11 replies
2 likes

Superuser Contribution Spotify Carplay is Broken (iPhone / iOS)

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 12.2 My Question or IssueSpotify is virtually useless in my car. More often than not, when I open the Carplay app, it doesn't open compeletely and/or is locked up. Even if I try to...

sezduck
Regular
Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 12.2 My Question or Issue Spotify is virtually useless in my car. More often than not, when I open ...
2019-04-15 5:51:10 PM
2019-05-16 9:57:42 AM
Jemi
Spotify Legend
4260 Views
11 replies
2 likes

4260 Views
11 replies
2 likes

Superuser Contribution Unable to use local files on phone from computer

PlanPremiumCountryUSDeviceiPhone SEOperating SystemIOS 12.3 My Question or IssueI am unable to find the button to allow my phone to download songs from my PC to the phone anywhere. I have attached an image of what I can see on the computer but it is ...

Jack205
Newbie
Plan Premium Country US Device iPhone SE Operating System IOS 12.3 My Question or Issue I am unable to find the button to allow my phone to download songs from my PC to the phone any...
2019-05-09 11:07:03 PM
2019-05-16 9:45:27 AM
Guido
Spotify Legend
596 Views
1 replies
0 likes

596 Views
1 replies
0 likes

Superuser Contribution Spotify on phone isn't playing the same songs from what I pick on PC

PlanPremiumCountryUSDeviceiPhone XSOperating SystemWindows 10 My Question or IssueLets say my phone is connected to the spotify program I have open on my PC. If I go to an artist radio on my PC and click play, the radio will start playing on my phone...

benmxc
Casual Listener
Plan Premium Country US Device iPhone XS Operating System Windows 10 My Question or Issue Lets say my phone is connected to the spotify program I have open on my PC. If I go to an ar...
2019-05-14 7:10:58 PM
2019-05-15 4:09:44 PM
user-removed
Not applicable
621 Views
1 replies
0 likes

621 Views
1 replies
0 likes

Something weird is happening to my account

Plan : PremiumCountry : SwitzerlandDevice : iPhone 8+Operating System : iOS 12.1My Question or IssueI am having a terrible issue since 1h. When I play music, it suddenly stop after 30-40 seconds and change to the next one on the album. I tried to log...

LorisDalb
Newbie
Plan : Premium Country : Switzerland Device : iPhone 8+ Operating System : iOS 12.1 My Question or Issue I am having a terrible issue since 1h. When I play music, it suddenly...
2019-05-15 1:26:53 PM
2019-05-15 3:21:17 PM
jsannn
Community Legend
565 Views
1 replies
0 likes

565 Views
1 replies
0 likes

High Quality v Normal Quality

PlanPremiumCountryEngland, United Kingdom Device(iPhone 10XS 64GB (ios.12.3)Operating System(Windows 10 Pro) My Question or IssueI listen to Spotify a lot when transporting to work and saw there's an option called 'Music Quality'I am very interested ...

archerbbk
Newbie
Plan Premium Country England, United Kingdom Device (iPhone 10XS 64GB (ios.12.3) Operating System (Windows 10 Pro) My Question or Issue I listen to Spotify a lot when transpo...
2019-05-14 12:13:54 PM
2019-05-14 5:33:36 PM
MattSuda
Spotify Star
54329 Views
1 replies
0 likes

54329 Views
1 replies
0 likes

Solved!! Can’t Reorder Playlists?

PlanFreeCountryUnited States DeviceApple IPad Mini 2Operating SystemiOS 12.1 My Question or IssueI am unable to reorder the songs on my playlists. I have read many posts about people who had the same issue, but after trying the given solutions, there...

JadedBen
Casual Listener
Plan Free Country United States Device Apple IPad Mini 2 Operating System iOS 12.1 My Question or Issue I am unable to reorder the songs on my playlists. I have read many pos...
2019-05-14 6:09:09 AM
2019-05-14 5:23:51 PM
MattSuda
Spotify Star
2118 Views
3 replies
0 likes

2118 Views
3 replies
0 likes

Superuser Contribution Music turning on itself, choosing random songs etc.

PlanPremiumCountryireland Device(iPhone 8+)Operating System(iOS 12.1) My Question or IssueHi there, I’ve been having a number of issues over the last 2 weeks. I’ve updated the app, deleted the app and nothing has worked. issue #1:If I pause music and...

killiangrimes
Newbie
Plan Premium Country ireland Device (iPhone 8+) Operating System (iOS 12.1) My Question or Issue Hi there, I’ve been having a number of issues over the last 2 ...
2019-05-10 9:56:33 AM
2019-05-14 2:03:10 PM
user-removed
Not applicable
2245 Views
2 replies
1 likes
bug
Help
iOS

2245 Views
2 replies
1 likes

Superuser Contribution song will not play or show up in saved music

A song (on the outside looking in) that shows up for an artist (alison krauss and union station) of the album(paper airplane). shows it is available to play, I have it saved(now known as liked), however the song will not play. nor does it show up in ...

Logansingleton
Casual Listener
A song (on the outside looking in) that shows up for an artist (alison krauss and union station) of the album(paper airplane). shows it is available to play, I have it saved(now known as liked), howe...
2019-05-10 11:25:03 PM
2019-05-14 1:56:54 PM
user-removed
Not applicable
975 Views
1 replies
1 likes
no playback
song won't play
song won't show up in saved music

975 Views
1 replies
1 likes

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