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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70738 Views
  • 16 replies
  • 37 likes
  • 70738 Views
  • 16 replies
  • 37 likes

Solved!! Can’t download App

I have changed my phone and cannot download Spotify (my phone is able to download other apps) After pressing the Get button, it has been swirling around with no option for me to download or cancel the download. Any help would be appariciated, Thanks

  • Casual Listener
  • I have changed my phone and cannot download Spotify (my phone is able to download other apps) After pressing the Get button, it has been swirling around with no option for me to download or cancel th...
  • Billy-J
  • Spotify Star
  • 646 Views
  • 3 replies
  • 0 likes
  • 646 Views
  • 3 replies
  • 0 likes

Downloaded music dont work!

PlanPremiumCountryGermany DeviceIPhone 5sOperating SystemiOS10 My Question or IssueDon't play my downloaded music anymore. The podcasts are still working. I noticed that after the data volume of my mobile phone contract expired the day before yesterd...

  • Casual Listener
  • Plan Premium Country Germany   Device IPhone 5s Operating System iOS10   My Question or Issue Don't play my downloaded music anymore. The podcasts are still working. I noticed th...
  • Billy-J
  • Spotify Star
  • 679 Views
  • 3 replies
  • 0 likes
  • 679 Views
  • 3 replies
  • 0 likes

Canvases

PlanPremiumCountrySaudi Arabia DeviceiPhone XS Operating SystemiOS 12.3.1 My Question or IssueAre canvases available in Saudi Arabia? I've turned them on in the settings but they never show.

  • Newbie
  •   Plan Premium Country Saudi Arabia  Device iPhone XS  Operating System iOS 12.3.1   My Question or Issue Are canvases available in Saudi Arabia? I've turned them on in...
  • slavan
  • Music Fan
  • 1477 Views
  • 1 replies
  • 0 likes
  • 1477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't connect to SONOS speakers when on shuffle

PlanPremiumDeviceiPhone XOperating SystemiOS 12.3 I have two Play 1 Sonos speakers (in a stereo pair) and I can't connect to them via Spotify. They show up in the devices list and when i tap on them it just tries to connect for 10 seconds and then st...

  • Casual Listener
  • Plan Premium Device iPhone X Operating System iOS 12.3   I have two Play 1 Sonos speakers (in a stereo pair) and I can't connect to them via Spotify. They show up in the devices list and ...
  • Oneluke
  • Casual Listener
  • 12060 Views
  • 3 replies
  • 4 likes
  • speaker
  • 12060 Views
  • 3 replies
  • 4 likes

Superuser Contribution Why do I get a new UI on iOS when I go premium?

Why do I get a new UI on iOS when I go premium? When I have the free version of Spotify I have a much better look in the iOS app. But when I get premium, it takes the look away and is replaced with a much worse appearance. Does anyone know why? Attac...

14A39B6F-6C87-4FF1-8C4C-E5AD87BFD60A.png 1F101C86-CCAA-456D-BCB0-895ED52C4AC4.png
  • Newbie
  • Why do I get a new UI on iOS when I go premium? When I have the free version of Spotify I have a much better look in the iOS app. But when I get premium, it takes the look away and is replaced with a...
  • Peter
  • Spotify Legend
  • 945 Views
  • 1 replies
  • 0 likes
  • 945 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix

Plan PremiumCountry USA Device: (iPhone xs max)Operating System: (iOS 10) My Question or Issue: I love the Daily Mix Option, but lately, after a certain number of songs my playlist will just stop, I can't pull up to refresh and get more songs, it jus...

  • Regular
  • Plan Premium Country USA   Device:  (iPhone xs max) Operating System: (iOS 10)   My Question or Issue:   I love the Daily Mix Option, but lately, after a ce...
  • Peter
  • Spotify Legend
  • 3195 Views
  • 10 replies
  • 0 likes
  • 3195 Views
  • 10 replies
  • 0 likes

Superuser Contribution Recommended Songs

PlanPremiumCountryTurkeyDeviceiPhone XOperating SystemiOS 12.3 My Question or Issue I have a playlist which contains Turkish and English songs. But the recommended songs section is always suggest Turkish songs. (refresh does not work, it keeps recomm...

  • Casual Listener
  • Plan Premium Country Turkey Device iPhone X Operating System iOS 12.3   My Question or Issue   I have a playlist which contains Turkish and English songs. But the recommende...
  • Peter
  • Spotify Legend
  • 912 Views
  • 1 replies
  • 0 likes
  • 912 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mixes won’t play

Plan PremiumCountry Australia Device iPhone XOperating System iOS 12.2 (Issue is persistent on Windows 10 also) My Question or Issue My daily mixes won’t play. I get ‘an error occurred’ message whenever I attempt to play them. This has been happening...

  • Casual Listener
  • Plan  Premium Country Australia    Device  iPhone X Operating System iOS 12.2 (Issue is persistent on Windows 10 also)   My Question or Issue  My daily mixe...
  • Melanieseeley
  • Casual Listener
  • 949 Views
  • 2 replies
  • 0 likes
  • 949 Views
  • 2 replies
  • 0 likes

Chanson s’arrete À la moitié

premiumfrance DeviceIphone XS depuis hier soir, quand je lance une playlist, la chanson que j’écoute joue pendant 30s à 1mn et passe directement à la suivante alors que le morceau n’est pas fini. J’ai essayé de fermer l’app, desinstaller l’app, faire...

  • Newbie
  •   premium france   Device Iphone XS   depuis hier soir, quand je lance une playlist, la chanson que j’écoute joue pendant 30s à 1mn et passe directement à la suivante alors que ...
  • 359 Views
  • 0 replies
  • 0 likes
  • 359 Views
  • 0 replies
  • 0 likes

Superuser Contribution Album Art Background Color

PlanPremiumCountryTurkeyDeviceiPhone XOperating SystemiOS 12.3 My Question or Issue When I run the application and swipe up the song which I listened previous time, background color is always stay as black. After that the background color of the next...

  • Casual Listener
  • Plan Premium Country Turkey Device iPhone X Operating System iOS 12.3   My Question or Issue   When I run the application and swipe up the song which I listened previous tim...
  • Peter
  • Spotify Legend
  • 4062 Views
  • 1 replies
  • 0 likes
  • 4062 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Plays when I lock my iphone

If I pause Spotify on my iPhone XS (Latest version of iOS and spotify) the music stops. Then whenever I hit the lock button on the right side of the phone the music starts playing again? So I have to exit the spotify app every time which is incredibl...

  • Casual Listener
  • If I pause Spotify on my iPhone XS (Latest version of iOS and spotify) the music stops. Then whenever I hit the lock button on the right side of the phone the music starts playing again? So I have to...
  • Peter
  • Spotify Legend
  • 17123 Views
  • 21 replies
  • 25 likes
  • 17123 Views
  • 21 replies
  • 25 likes

Superuser Contribution Save podcasts to listen later?

Hey there, People send me podcasts sometimes that I want to save and listen to later. At the moment I seem to be unable to make a playlist with podcasts. I know I can add them to the queue, but that is not what I am looking for since that I need to l...

  • Casual Listener
  • Hey there, People send me podcasts sometimes that I want to save and listen to later. At the moment I seem to be unable to make a playlist with podcasts. I know I can add them to the queue, but that ...
  • Peter
  • Spotify Legend
  • 1649 Views
  • 1 replies
  • 6 likes
  • 1649 Views
  • 1 replies
  • 6 likes

Downloaded songs not playing

Hey, Random downloaded songs on my iPhone have suddenly stopped playing. I mainly listen to playlists and almost every other song freezes at the beginning and doesn’t play unless I have internet access even if it is downloaded and has played fine bef...

  • Casual Listener
  • Hey, Random downloaded songs on my iPhone have suddenly stopped playing. I mainly listen to playlists and almost every other song freezes at the beginning and doesn’t play unless I have internet acce...
  • Billy-J
  • Spotify Star
  • 2598 Views
  • 1 replies
  • 0 likes
  • 2598 Views
  • 1 replies
  • 0 likes

PS4 not appearing on devices available

I have been stumped on this for days and after googling and tinkering I’m still no closer. Essentially about a week ago Spotify was working fine and I was able to play it through my phone on my PS4 without a problem. However one night I disconnected ...

  • Newbie
  • I have been stumped on this for days and after googling and tinkering I’m still no closer. Essentially about a week ago Spotify was working fine and I was able to play it through my phone on my PS4 w...
  • 332 Views
  • 0 replies
  • 1 likes
  • 332 Views
  • 0 replies
  • 1 likes

Music type changing automatically

Whenever i play a music, playlist etc after first song clasical musics playing aotomatically. They are always looking like next song how can i fix thatjPlanPremiumCountryTurkeyDeviceIphone 6sOperating System(iOS 10, My Question or Issue

  • Newbie
  • Whenever i play a music, playlist etc after first song clasical musics playing aotomatically. They are always looking like next song how can i fix thatj Plan Premium Country Turkey Device Ipho...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

When I finished call on the phone with bluetooth, Spotify switch automatically from pc to phone.

PlanPremiumDevice(iPhone, Macbook Pro)Operating System(iOS 10, macOS Mojave) My Question or IssueI listen Spotify on my pc. Also Spotify open on my phone. My phone is connected bluetooth headphone already. I make a phone call. As I speak on the phone...

  • Casual Listener
  • Plan Premium Device (iPhone, Macbook Pro) Operating System (iOS 10,  macOS Mojave)   My Question or Issue I listen Spotify on my pc. Also Spotify open on my phone. My phone is conne...
  • bwarren97
  • Regular
  • 679 Views
  • 2 replies
  • 0 likes
  • 679 Views
  • 2 replies
  • 0 likes

[Carplay] Library displays limited items

PlanPremiumCountryUSDeviceiPhone SECarplay Mazda 3Operating SystemiOS 12.3 My Question or IssueWhen using Spotify in Carplay in my Mazda 3, everything in my library seems to be limited. For example, let's say I have 20 playlists saved. But when using...

  • Casual Listener
  • Plan Premium Country US Device iPhone SE Carplay Mazda 3 Operating System iOS 12.3   My Question or Issue When using Spotify in Carplay in my Mazda 3, everything in my library seems t...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

Superuser Contribution Bluesound node 2i

NorwayNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Window...

  • Visitor
  • NorwayNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,...
  • Peter
  • Spotify Legend
  • 1851 Views
  • 4 replies
  • 0 likes
  • 1851 Views
  • 4 replies
  • 0 likes

Superuser Contribution Weekly playlists keep suggesting songs I don't like?

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid Oreo My Question or IssueRecently I've had a song that keeps popping up on my weekly playlists in spite of the fact that I keep hitting 'dislike' when it comes up. I found an older thread that...

  • Casual Listener
  • Plan Premium Country USA Device Moto G6 Operating System Android Oreo   My Question or Issue Recently I've had a song that keeps popping up on my weekly playlists in spite of the ...
  • Peter
  • Spotify Legend
  • 648 Views
  • 1 replies
  • 0 likes
  • 648 Views
  • 1 replies
  • 0 likes

When offline the swipe right motion on album tracks does not work as expected

Reading https://community.spotify.com/t5/Ongoing-Issues/Reporting-a-bug-How-does-this-work/idi-p/908157, I went and found an existing thread https://community.spotify.com/t5/iOS-iPhone-iPad/Queue-swipe-won-t-work-offline/m-p/4329776, yet it seems bot...

  • Casual Listener
  • Reading https://community.spotify.com/t5/Ongoing-Issues/Reporting-a-bug-How-does-this-work/idi-p/908157, I went and found an existing thread https://community.spotify.com/t5/iOS-iPhone-iPad/Queue-swi...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes