Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68579 Views
16 replies
37 likes

68579 Views
16 replies
37 likes

Superuser Contribution Only Shuffle possible. Premium Account.

Since yesterday I cannot start playing albums / playlists. Only shuffle mode is available. I have a premium account (even shown in my account settings, status is ok). iOS, Spotify 8.5.5.715 Log Off / Log on did not help. Reinstallation of the app did...

Syco773
Newbie
Since yesterday I cannot start playing albums / playlists. Only shuffle mode is available. I have a premium account (even shown in my account settings, status is ok). iOS, Spotify 8.5.5.715 Log Off /...
2019-05-13 11:44:02 AM
2019-05-24 10:40:33 AM
Peter
Spotify Legend
992 Views
3 replies
2 likes

992 Views
3 replies
2 likes

Superuser Contribution Repeat always on

Plan - PremiumCountry - U.S.A DeviceiPhone SROperating System12.2 So everytime I go to click on a recently new released song and play that song. There may be only one track. Then it repeats itself after it has played. Sometimes, I do this at a red li...

Dgoldfe13
Gig Goer
Plan - Premium Country - U.S.A Device iPhone SR Operating System 12.2 So everytime I go to click on a recently new released song and play that song. There may be only one t...
2019-05-16 11:38:25 PM
2019-05-24 10:36:04 AM
Peter
Spotify Legend
624 Views
1 replies
1 likes

624 Views
1 replies
1 likes

Superuser Contribution apple watch

am i able to listen to spotify from my apple watch 3 via my wireless earpods?? i have the app on my watch but it does NOT play??

tripcmdc
Casual Listener
am i able to listen to spotify from my apple watch 3 via my wireless earpods?? i have the app on my watch but it does NOT play??
2019-05-16 8:51:13 PM
2019-05-24 10:30:48 AM
Peter
Spotify Legend
553 Views
1 replies
0 likes

553 Views
1 replies
0 likes

podcast download speed

PlanPremiumCountryAustraliaDeviceiPhone XROperating SystemiOS10 My Question or IssueI have a new phone, latest version of app, family premium account, plenty of data, can save songs fast, but downloading podcasts is almost impossible - spinning wheel...

Shouldntneed
Newbie
Plan Premium Country Australia Device iPhone XR Operating System iOS10 My Question or Issue I have a new phone, latest version of app, family premium account, plenty of data, can sav...
2019-05-24 6:26:08 AM
439 Views
0 replies
0 likes

439 Views
0 replies
0 likes

Carplay iOS - forwards two seconds on app switch

When I switch to another app, dag Google Maps, and then back to Spotify in Apple Carplay it forwards the track 2 seconds every time. It just recently started to do this and it's not a behavior I have seen before. On latest version of Spotify on iOS.

simplenoteasy
Casual Listener
When I switch to another app, dag Google Maps, and then back to Spotify in Apple Carplay it forwards the track 2 seconds every time. It just recently started to do this and it's not a behavior I have...
2019-05-23 9:16:11 PM
336 Views
0 replies
0 likes

336 Views
0 replies
0 likes

I’ve made a massive mistake and thumbed up Al Stewart’s Year of the Cat. I don’t want to hear it!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Angela765
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-05-23 7:32:20 PM
328 Views
0 replies
0 likes
How to undo a thumbs up

328 Views
0 replies
0 likes

Can I revert to old version of Spotify?

PlanPremiumCountry DeviceIPhone XR Operating System My Question or IssueHi there,Is it possible to revert to the previous version as the latest update is awfulMany thanks.

ProCatWrangler
Casual Listener
Plan Premium Country Device IPhone XR Operating System My Question or Issue Hi there, Is it possible to revert to the previous version as the latest update is ...
2019-05-23 9:21:37 AM
2019-05-23 5:57:41 PM
Poon-Job
Casual Listener
567 Views
1 replies
6 likes

567 Views
1 replies
6 likes

Superuser Contribution Spotify Voice Background Music

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 12.2 My Issue is with Spotify Voice I love using the feature to play music by Voice but lately with the last few updates when I longpress the magnifying glass the song that is playing will contin...

SeaG
Casual Listener
Plan Premium Country USA Device iPhone X Operating System iOS 12.2 My Issue is with Spotify Voice I love using the feature to play music by Voice but lately with the last few u...
2019-05-15 6:00:47 AM
2019-05-23 5:56:51 PM
SeaG
Casual Listener
1329 Views
2 replies
0 likes
bluetooth
bug
Car Bluetooth
Spotify Voice

1329 Views
2 replies
0 likes

I will cancel my premium membership if you don't bring back the quick scroll option.

Apparently Spotify had the bright idea to remove the quick scroll option where clicking on a letter on the right hand side moves you straight to that artist, they have also removed the option of a song disappearing after you swipe left to remove it w...

Poon-Job
Casual Listener
Apparently Spotify had the bright idea to remove the quick scroll option where clicking on a letter on the right hand side moves you straight to that artist, they have also removed the option of a so...
2019-05-23 5:35:38 PM
297 Views
0 replies
2 likes

297 Views
0 replies
2 likes

Offline Album Tracklists Do Not Load

For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) which makes me think it is trying and obviously failing...

MaNuPF
Casual Listener
For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) whic...
2019-04-24 5:47:28 PM
2019-05-23 4:59:45 PM
MaNuPF
Casual Listener
972 Views
3 replies
1 likes
album
iPhone XS Max

972 Views
3 replies
1 likes

Superuser Contribution Driving mode

PlanPremiumCountryHungaryDeviceiPhone SEOperating SystemiOS 12.1.4 My Question or IssueA few weeks ago, a new feature appeared, the driving mode, which is very useful to me, as I often listen to music on Spotify while driving. However, it would be ve...

Adam87487
Regular
Plan Premium Country Hungary Device iPhone SE Operating System iOS 12.1.4 My Question or Issue A few weeks ago, a new feature appeared, the driving mode, which is very useful to me, ...
2019-05-16 1:14:26 PM
2019-05-23 4:49:26 PM
Adam87487
Regular
2213 Views
2 replies
1 likes

2213 Views
2 replies
1 likes

Superuser Contribution Shuffle Album Artwork Bug 8.5.x

I am on an iPhone 6 running iOS 10.2, my phone is jailbroken but o have no tweaks that inject into Spotify. I have tested this on all 8.5.x versions and it does not exist on 8.4.x. When I shuffle all of my songs, the song and album artwork correctly ...

Jerreby
Casual Listener
I am on an iPhone 6 running iOS 10.2, my phone is jailbroken but o have no tweaks that inject into Spotify. I have tested this on all 8.5.x versions and it does not exist on 8.4.x. When I sh...
2019-05-16 9:34:38 AM
2019-05-23 4:32:32 PM
Jerreby
Casual Listener
907 Views
2 replies
0 likes
album art
album artwork
bug
shuffle bug

907 Views
2 replies
0 likes

Superuser Contribution Spotify home page freeze on Ipad

When I open Spotify app on my iPad, the home screen shows as picture below.And when I try to drag the screen up or down the app will freeze and automatically shut down. However, when I choose song lists showed on home screen, the app runs normally. A...

Shinjikagami
Newbie
When I open Spotify app on my iPad, the home screen shows as picture below. And when I try to drag the screen up or down the app will freeze and automatically shut down. However, when I choose song ...
2019-05-16 4:59:50 PM
2019-05-23 4:29:43 PM
Peter
Spotify Legend
545 Views
1 replies
0 likes

545 Views
1 replies
0 likes

Superuser Contribution Queuing without internet

PlanPremiumCountryUnited KingdomDeviceIPhone XOperating SystemiOS 12.2 My Question or IssueWhen I have poor/no internet connection, you have to go to the three dots then add to queue to queue a song, queuing by swiping the song right doesn’t work - I...

Krismcphee95
Newbie
Plan Premium Country United Kingdom Device IPhone X Operating System iOS 12.2 My Question or Issue When I have poor/no internet connection, you have to go to the three dots t...
2019-05-16 11:37:15 AM
2019-05-23 3:42:35 PM
Peter
Spotify Legend
788 Views
1 replies
1 likes

788 Views
1 replies
1 likes

I'm trying to connect my facebook and spotify accounts together but I get a message saying

Help! I do not have access to desktop, only my iphone 5SE. I'm trying to connect my facebook and spotify accounts together but I get a message saying "Sorry there has been a temporary error, please try again later."How do I solve this?It seems to be ...

BrittyBourbon
Newbie
Help! I do not have access to desktop, only my iphone 5SE. I'm trying to connect my facebook and spotify accounts together but I get a message saying "Sorry there has been a temporary error, please t...
2017-08-05 6:43:26 PM
2019-05-23 3:36:44 PM
Jpgchief
Spotify Star
224 Views
1 replies
0 likes

224 Views
1 replies
0 likes

Se paran las canciones

Hola,Soy usuario de cuenta premium y desde que he pagado mi suscripcion cuando reproduzco alguna cancion en mi iphone 4s la cancion se para y ya no puedo escuchar mas canciones.He desinstalado la app y la he vuelto a intalar y sigue sin funcionar. He...

Hectuky
Newbie
Hola, Soy usuario de cuenta premium y desde que he pagado mi suscripcion cuando reproduzco alguna cancion en mi iphone 4s la cancion se para y ya no puedo escuchar mas canciones. He desinstala...
2013-07-03 11:26:44 PM
2019-05-23 3:30:34 PM
Jpgchief
Spotify Star
799 Views
3 replies
1 likes

799 Views
3 replies
1 likes

Downloaded songs are not playing offline

I have premium and have noticed many of my downloaded songs do not play at all and stay at the 00.00 mark which is very annoying seeing how I do not have wifi when traveling.

user-removed
Visitor
I have premium and have noticed many of my downloaded songs do not play at all and stay at the 00.00 mark which is very annoying seeing how I do not have wifi when traveling.
2019-05-23 2:16:46 PM
2019-05-23 3:19:12 PM
aborlack
Newbie
228 Views
1 replies
0 likes

228 Views
1 replies
0 likes

Superuser Contribution Gapless playback won’t turn off and cutting off some songs

PlanPremiumCountryAustraliaPhoneiPhone X Operating SystemiOS 12.2 My Question or IssueMy Spotify is playing back with gapless playback even though I’ve tried turning it off and every so often, maybe every second or third song is cuts off the beginnin...

nzv8farmer
Newbie
Plan Premium Country Australia Phone iPhone X Operating System iOS 12.2 My Question or Issue My Spotify is playing back with gapless playback even though I’ve tried tur...
2019-05-16 4:14:22 AM
2019-05-23 2:25:29 PM
Peter
Spotify Legend
856 Views
1 replies
0 likes

856 Views
1 replies
0 likes

Podcasts are not downloading

PlanPremiumCountryUKDeviceiPhone XOperating SystemiOS 12 My Question or IssueI go to download podcasts in the app and there's a spinning circle to state downloading but it never finishes. I've tried restarting the device and deleting the app.

cammerz
Casual Listener
Plan Premium Country UK Device iPhone X Operating System iOS 12 My Question or Issue I go to download podcasts in the app and there's a spinning circle to state downloading but it ne...
2019-05-23 11:29:01 AM
1021 Views
0 replies
2 likes

1021 Views
0 replies
2 likes

Superuser Contribution Certain Songs do not play at all on my phone

Plan: PremiumCountry: US Device: iPhone 6s Operating SystemiOS 12.2 My Question or IssueWhen I try to play certain songs they appear normal (not grey) and simply do not play. The text does not turn green either, like when it plays. The “Now playing” ...

WASSADHAPPINAU
Newbie
Plan: Premium Country: US Device: iPhone 6s Operating System iOS 12.2 My Question or Issue When I try to play certain songs they appear normal (not grey) an...
2019-05-15 2:49:14 PM
2019-05-23 8:49:02 AM
Peter
Spotify Legend
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

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