Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
67865 Views
16 replies
37 likes

67865 Views
16 replies
37 likes

Superuser Contribution Podcast Restarts in BMW

PremiumCountry USA Device - Iphone X My Question or IssueEvery time I am listening to a podcast and I call someone or someone calls me after the call is over the podcast restarts from the beginning. This is very frustrating because I have to memorize...

ralmasri713
Newbie
Premium Country USA Device - Iphone X My Question or Issue Every time I am listening to a podcast and I call someone or someone calls me after the call is over the podcast restart...
2019-04-30 4:25:38 PM
2019-05-02 2:06:32 PM
Peter
Spotify Legend
865 Views
1 replies
1 likes

865 Views
1 replies
1 likes

Song info on locked screen frozen

PlanPremiumCountryNorwayDeviceiPhone Xs MaxOperating System(iOS 12.2) My Question or IssueFor a few weeks now the song info on locked screen has been showing the same song and time for that song, exactly like in the attached screenshot, when I’m list...

Hullebulle1
Newbie
Plan Premium Country Norway Device iPhone Xs Max Operating System (iOS 12.2) My Question or Issue For a few weeks now the song info on locked screen has been showing the same song an...
2019-05-02 1:05:37 PM
334 Views
0 replies
1 likes

334 Views
0 replies
1 likes

[Podcast] Episodes not marked as finished and not played in order

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueHiyas, I am listening to podcasts on my phone, but even tho listening to an episode until the very end the episodes are not marked as finished.If I go back to the u...

JBlum
Newbie
Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.4 My Question or Issue Hiyas, I am listening to podcasts on my phone, but even tho listening to an episode unti...
2019-05-02 11:04:54 AM
712 Views
0 replies
2 likes
bug
Podcasts

712 Views
0 replies
2 likes

Podcast Episodes Can’t be Replayed

Plan: PremiumUSAiPhone 7, Windows 10 I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I try to play the episode, it skips to the next one and shows the...

aclifford98
Newbie
Plan: Premium USA iPhone 7, Windows 10 I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I...
2019-04-09 8:27:53 AM
2019-05-02 6:14:10 AM
webm0nk3y
Newbie
824 Views
1 replies
0 likes
Podcasts
Unplayed

824 Views
1 replies
0 likes

Play first song and switches to gospel music

This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel. I have deleted the app and reinstalled, however, it does the same thing across...

oiopiopi
Newbie
This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel. I have deleted the ap...
2019-05-02 1:17:46 AM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

IOS music starts playing whenever I lock my phone

PlanPremiumCountryCanadaDeviceIphone xs maxOperating System(iOS 12) My Question or Issuemusic starts playing whenever I press the lock button to put my phone in my pocket. This is very annoying. It’s only when the lock screen widget is there. If I cl...

Troy1004
Casual Listener
Plan Premium Country Canada Device Iphone xs max Operating System (iOS 12) My Question or Issue music starts playing whenever I press the lock button to put my phone in my po...
2019-04-16 5:30:10 PM
2019-05-01 12:52:48 AM
Jitrixis
Newbie
14195 Views
12 replies
21 likes

14195 Views
12 replies
21 likes

My Album Doesn't Play on Spotify for iOS

Plan: Free/PremiumUS Device(iPhone 6 Plus)Operating System(iOS 10) So I recently uploaded an album called "Late Blooms EP" to Spotify, and the weird thing is that it works fine on Spotify for iPad and Spotify for Mac. But when I go to play it back on...

Chatalbash
Newbie
Plan: Free/Premium US Device (iPhone 6 Plus) Operating System (iOS 10) So I recently uploaded an album called "Late Blooms EP" to Spotify, and the weird thing is that it wo...
2019-04-17 4:08:16 AM
2019-05-01 7:48:03 AM
MattSuda
Spotify Star
479 Views
1 replies
0 likes

479 Views
1 replies
0 likes

My library new ui

PlanPremiumCountryitaly Device(iPhone X)Operating System(iOS 12) My Question or IssueHello everyone, my girlfriend , who’s part of my family plan, suddenly has changed ui of the library. I found it more comfortable and usefull, I would like to have t...

Eterno86
Casual Listener
Plan Premium Country italy Device (iPhone X) Operating System (iOS 12) My Question or Issue Hello everyone, my girlfriend , who’s part of my family plan, suddenly has changed...
2019-04-29 8:26:08 AM
2019-05-01 7:28:47 AM
MattSuda
Spotify Star
338 Views
1 replies
0 likes

338 Views
1 replies
0 likes

Is there an option on iPhone to get non-personalized playlists?

PlanPremium CountryUS DeviceIphone7 plus My Question:Is it just me but recently I don’t see those “non personalized” playlists on my Home tab anymore. I’m referring to the playlists that gives you morning vibes early in the day or the chill ones in t...

momokochloe
Casual Listener
Plan Premium Country US Device Iphone7 plus My Question: Is it just me but recently I don’t see those “non personalized” playlists on my Home tab anymore. I’m ref...
2019-05-01 5:42:05 AM
269 Views
0 replies
1 likes

269 Views
0 replies
1 likes

Saving one song saves the whole album

Why in the lastest update the like feature saves the whole album in the albums section even if I have only liked one song from the album. I don’t want the whole album on my Spotify I only want that song/songs. This makes is so much more difficult to ...

jadewebb
Newbie
Why in the lastest update the like feature saves the whole album in the albums section even if I have only liked one song from the album. I don’t want the whole album on my Spotify I only want that s...
2019-05-01 2:23:24 AM
2019-05-01 3:59:58 AM
jdlc
Newbie
583 Views
1 replies
0 likes

583 Views
1 replies
0 likes

local files sync up with IOS APP

hi, maybe some of you could help me because i can´t find in my iphone app the local files that i added in my laptop app, also i try to sync up my ios app whit my laptop app because maybe doing that i though it´s gonna work but it doesn´t

Santiago_9420
Casual Listener
hi, maybe some of you could help me because i can´t find in my iphone app the local files that i added in my laptop app, also i try to sync up my ios app whit my laptop app because maybe doing that i...
2019-05-01 1:30:46 AM
2019-05-01 3:27:55 AM
Bittencourt
Spotify Star
905 Views
1 replies
0 likes

905 Views
1 replies
0 likes

Podcast - 'This video isn't available in this country or on your device'

PlanPremiumCountryAustralia, changed to France when I was on exchange but then changed back to AustraliaDeviceiPhone XROperating SystemiOS 12.1.1 Basically whenever I try to access the Podcast 'Coffee Break French' by the Radio Lingua Network this me...

kennethtong7825
Casual Listener
Plan Premium Country Australia, changed to France when I was on exchange but then changed back to Australia Device iPhone XR Operating System iOS 12.1.1 Basically whenever I try to ac...
2019-03-19 7:36:18 AM
2019-05-01 2:48:07 AM
kennethtong7825
Casual Listener
2715 Views
13 replies
0 likes

2715 Views
13 replies
0 likes

Wrong order bug playlist sorted after artist

I have a weird bug while listening to a playlist I have created. Sometimes I want to sort my playlist by artist and listen to them in the order they are displayed, but when I listen it is almost like i accidentally turned on shuffle play even though ...

YourLocalThot
Newbie
I have a weird bug while listening to a playlist I have created. Sometimes I want to sort my playlist by artist and listen to them in the order they are displayed, but when I listen it is al...
2019-04-30 9:33:13 PM
2019-04-30 9:48:37 PM
Bittencourt
Spotify Star
692 Views
1 replies
1 likes

692 Views
1 replies
1 likes

Debit card will expire next month, subscription may fail to be renewed

PlanPremium for familyCountryBulgariaDeviceiPhone 8Operating System(iOS 12 My Question or Issue:Hello, my visa is expiring on 05/2019. I'm subscribed to Premium for family which taxes me on the 13th every month. I'm afraid that by the 13th my visa wo...

stefo1948
Newbie
Plan Premium for family Country Bulgaria Device iPhone 8 Operating System (iOS 12 My Question or Issue: Hello, my visa is expiring on 05/2019. I'm subscribed to Premium for family wh...
2019-04-30 11:21:59 AM
2019-04-30 8:00:19 PM
Ethan_Moore004
Composer
311 Views
1 replies
0 likes

311 Views
1 replies
0 likes

Solved!! Wrong language on spotify mobile

PlanFreeCountryNorwayDeviceIpad mini 4Operating SystemiOS 12,2 My Question or IssueMy ios device is in norwegian but the spotify is in catalan/spain. I have never been in spain with this device and everything is in spanish. The ads are still norwegia...

user-removed
Visitor
Plan Free Country Norway Device Ipad mini 4 Operating System iOS 12,2 My Question or Issue My ios device is in norwegian but the spotify is in catalan/spain. I have never been in spa...
2019-04-30 5:28:32 PM
2019-04-30 7:54:58 PM
Robert_W
Community Legend
727 Views
1 replies
0 likes

727 Views
1 replies
0 likes

Can't find my public playlist

PlanFamily PremiumCountrySpainDevicePC & phoneOperating SystemWindows 10, OS X & Android My Question or IssueI have made a playlist about a concert, it is public by default, but there is no way to find it using the search menu. This issue is not caus...

iperezandres
Casual Listener
Plan Family Premium Country Spain Device PC & phone Operating System Windows 10, OS X & Android My Question or Issue I have made a playlist about a concert, it is public by d...
2019-04-30 12:57:28 PM
2019-04-30 4:12:49 PM
Ethan_Moore004
Composer
480 Views
2 replies
0 likes
Public
Search

480 Views
2 replies
0 likes

Superuser Contribution No button to save to library

I was playing my daily mix on my iPad and saw this really cool album that I really liked and added the whole library to my song order and the button to save to my library disappeared excluding the 3-dot menu. Though I have it on my iPhone in addition...

ardacebi
Composer
I was playing my daily mix on my iPad and saw this really cool album that I really liked and added the whole library to my song order and the button to save to my library disappeared excluding the 3-...
2019-03-24 10:16:12 AM
2019-04-30 2:01:09 PM
Jemi
Spotify Legend
727 Views
3 replies
0 likes
iOS
Mobile

727 Views
3 replies
0 likes

Cannot find about artist profile

I’m not able to find about artist block in my iPhone but I can find about artist in my android phone PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question ...

Alex0001
Newbie
I’m not able to find about artist block in my iPhone but I can find about artist in my android phone Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbo...
2019-04-27 2:22:50 PM
2019-04-30 1:50:02 PM
Maxim
Spotify Star
427 Views
1 replies
0 likes

427 Views
1 replies
0 likes

Artists, Albums, and Playlists in Your Library won't open

PlanFreeCountryUnited StatesDeviceiPad Air 2Operating SystemiOS 12.2 My Question or IssueArtists, Albums, and Playlists in Your Library won't open it's saying couldn't open link.

hripcime99
Casual Listener
Plan Free Country United States Device iPad Air 2 Operating System iOS 12.2 My Question or Issue Artists, Albums, and Playlists in Your Library won't open it's saying couldn't open l...
2019-04-13 12:17:20 AM
2019-04-30 10:42:31 AM
Nico
Community Legend
798 Views
5 replies
0 likes

798 Views
5 replies
0 likes

Superuser Contribution Behind the lyrics

I have the new iPhone. Behind the lyrics is displayed and headlined at the bottom of the screen but I cannot view it. Any help is appreciated

lblbkb
Music Fan
I have the new iPhone. Behind the lyrics is displayed and headlined at the bottom of the screen but I cannot view it. Any help is appreciated
2019-03-03 10:57:03 AM
2019-04-29 1:32:42 PM
lblbkb
Music Fan
2409 Views
11 replies
1 likes

2409 Views
11 replies
1 likes

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