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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 78872 Views
  • 19 replies
  • 37 likes
  • 78872 Views
  • 19 replies
  • 37 likes

Spotify Library Song Search Bug

PlanPremiumCountryAustriaDeviceiPhone XsOperating SystemiOS 12.2App Version8.5.2.666 My Question or IssueIn the song search for saved songs (library) the entered text is not shown. It only appears when I scroll down a bit. Sometimes it does work norm...

  • Regular
  • Plan Premium Country Austria Device iPhone Xs Operating System iOS 12.2 App Version 8.5.2.666   My Question or Issue In the song search for saved songs (library) the entered text is ...
  • 399 Views
  • 0 replies
  • 0 likes
  • 399 Views
  • 0 replies
  • 0 likes

Saved songs in library

PlanPremiumCountry Denmark Device(iPhone 8 Plus)Operating System(iOS 12) My IssueMy saved song and album is not showing correctly in my library, for example if I have saved one song from an album it will not only show me that song like before, but no...

  • Music Fan
  • Plan Premium Country Denmark   Device (iPhone 8 Plus) Operating System (iOS 12)   My Issue My saved song and album is not showing correctly in my library, for example if I have ...
  • Justaidea
  • Music Fan
  • 1309 Views
  • 6 replies
  • 0 likes
  • 1309 Views
  • 6 replies
  • 0 likes

Spotify Connect no longer works on ipod

I am using an ipod touch with ios 6.1.6. I use this connected to my Cd player dock.I used to be able to use another device such as my android phone or other (up to date) ipod using the connect function, however I can't do this any more. All devices w...

  • Casual Listener
  • I am using an ipod touch with ios 6.1.6. I use this connected to my Cd player dock. I used to be able to use another device such as my android phone or other (up to date) ipod using the connect func...
  • Tomp94
  • Casual Listener
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Spotify won’t play music on CarPlay

PlanPremiumCountrySweden DeviceiPhone XSOperating SystemiOS 12.2 My Question or IssueHi!When I connect my iPhone to CarPlay and put music on through Spotify, it plays for two seconds before the music stops. On the car display it looks as if the music...

  • Newbie
  • Plan Premium Country Sweden   Device iPhone XS Operating System iOS 12.2   My Question or Issue Hi! When I connect my iPhone to CarPlay and put music on through Spotify, it play...
  • 1808 Views
  • 0 replies
  • 3 likes
  • 1808 Views
  • 0 replies
  • 3 likes

Superuser Contribution AirPods Disconnect Battery Drain

Spotify Wouldnt allow me to post my issue so I put it into a google doc. Sorry for the inconvenience. https://docs.google.com/document/d/1qaTcJKIolK6NsMtPRrOUB9GjsHU6t4t64GTbERWQ3po/edit?usp=sharing the attachment is the images.

  • Casual Listener
  • Spotify Wouldnt allow me to post my issue so I put it into a google doc. Sorry for the inconvenience.    https://docs.google.com/document/d/1qaTcJKIolK6NsMtPRrOUB9GjsHU6t4t64GTbERWQ3po/ed...
  • Peter
  • Spotify Legend
  • 695 Views
  • 1 replies
  • 0 likes
  • 695 Views
  • 1 replies
  • 0 likes

Equalizer does not work after opening app

PlanPremiumCountryUSA DeviceiPhone xs MaxOperating System ios 12.1 Spotify version 8.5.1 My Question or IssueWhen I quit the app and open it again later the equalizer does not kick in. I have to go to the settings turn off equalizer and back on then ...

  • Casual Listener
  •   Plan Premium Country USA  Device iPhone xs Max Operating System  ios 12.1   Spotify version 8.5.1   My Question or Issue When I quit the app and open it again ...
  • Jᴀᴄᴋ
  • Roadie
  • 746 Views
  • 3 replies
  • 1 likes
  • 746 Views
  • 3 replies
  • 1 likes

song starts playing again after pressing lock button on iphoneX

PlanPremiumCountryUSA DeviceiphoneXOperating Systemios 12.2 My Question or Issue When you pause a song playing on spotify from the lock screen and then press the lock button the song starts playing again.

  • Newbie
  • Plan Premium Country USA   Device iphoneX Operating System ios 12.2   My Question or Issue   When you pause a song playing on spotify from the lock screen and then press th...
  • Loxer
  • Community Legend
  • 455 Views
  • 1 replies
  • 3 likes
  • 455 Views
  • 1 replies
  • 3 likes

Edit menu

My edit menu on my IOS 12.2 only shows "delete" in the edit menu. It used to show 4 lines which you can either rearrange your songs according to the order you want them. please help as I need to rearrange my songs. Plan- Spotify premium Country- uk D...

  • Newbie
  •   My edit menu on my IOS 12.2 only shows "delete" in the edit menu.  It used to show 4 lines which you can either rearrange your songs according to the order you want them.    ...
  • Loxer
  • Community Legend
  • 1065 Views
  • 1 replies
  • 1 likes
  • 1065 Views
  • 1 replies
  • 1 likes

Songs cutting out/not playing

PlanFreeCountryUnited SsatesDeviceIphone 6, Ipad air 2Operating Systemios 12.2 My Question or Issuestarting today, whenever i try to play music i currently on my main playlist has been my only attempt, my music continues to cut out and stop play with...

  • Newbie
  • Plan Free Country United Ssates Device Iphone 6, Ipad air 2 Operating System ios 12.2   My Question or Issue starting today, whenever i try to play music i currently on my main playlis...
  • PhillBoi
  • Casual Listener
  • 916 Views
  • 1 replies
  • 0 likes
  • 916 Views
  • 1 replies
  • 0 likes

[IOS] Background Gif wakes screen permanently upon receiving a notification

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 10 My Question or IssueThe background gifs that play for certain songs cause the device screen to remain active upon receiving a notification if a track is paused that includes the background gif...

  • Newbie
  • Plan Premium Country USA Device iPhone X Operating System iOS 10   My Question or Issue The background gifs that play for certain songs cause the device screen to remain active upon re...
  • Loxer
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Song play for only 5 seconds

Songs play for only 5 seconds on iPhone.I've tried reinstalling, logging in/out, closing other running apps, changing settings, clearing cache, stopping my VPN.Any ideas? iPhone 6, iOS 12

  • Newbie
  • Songs play for only 5 seconds on iPhone. I've tried reinstalling, logging in/out, closing other running apps, changing settings, clearing cache, stopping my VPN. Any ideas?     iPhone ...
  • Loxer
  • Community Legend
  • 632 Views
  • 1 replies
  • 0 likes
  • 632 Views
  • 1 replies
  • 0 likes

Solved!! iphone lockscreen won't dim after I receive a notification

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueWhen I am listening to spotify, and the screen is locked, if I receive a notification, or raise the phone to check the time, the screen lights up, as it should, however...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue When I am listening to spotify, and the screen is locked, if I receive a notification, or ra...
  • Jholla785
  • Newbie
  • 2546 Views
  • 3 replies
  • 1 likes
  • 2546 Views
  • 3 replies
  • 1 likes

Se me borran los albums & canciones una vez por semana (las listas descargadas no)

Estimados, soy premium hace casi 1 anio, al principio pasaba cada dos meses, luego una vez por mes y ahora es 1 vez por semana, les evito sugerencias bobas:- Esta actualizada, si.- Ya baje y volvi a instalarla.Y por lo que veo le pasa a mucha gente m...

  • Casual Listener
  • Estimados, soy premium hace casi 1 anio, al principio pasaba cada dos meses, luego una vez por mes y ahora es 1 vez por semana, les evito sugerencias bobas: - Esta actualizada, si. - Ya baje y volv...
  • Jpgchief
  • Spotify Star
  • 624 Views
  • 1 replies
  • 1 likes
  • 624 Views
  • 1 replies
  • 1 likes

No logro sincronizar todas las canciones de mi computadora en una playlist

Estoy muy interesado en sincronizar parte de la musica que tengo guardada en mi computodora creando una playlist para luego poderla visualizar y escuchar desde mi dispositivo movil, en este caso en un iphone, pero no logro sincronizar todas las canci...

  • Newbie
  • Estoy muy interesado en sincronizar parte de la musica que tengo guardada en mi computodora creando una playlist para luego poderla visualizar y escuchar desde mi dispositivo movil, en este caso en u...
  • Jpgchief
  • Spotify Star
  • 1831 Views
  • 1 replies
  • 0 likes
  • 1831 Views
  • 1 replies
  • 0 likes

No puedo agregar canciones a lista de espera/cuenta premium

Hola! Estoy en un Plan Familiar Premium y nunca había tenido problema para poner canciones en la "cola de reproducción", incluso teniendo sesión simultánea en mi celular y computadora. Hoy me aparece este aviso y ni siquiera tenía sesión iniciada en ...

  • Newbie
  • Hola!   Estoy en un Plan Familiar Premium y nunca había tenido problema para poner canciones en la "cola de reproducción", incluso teniendo sesión simultánea en mi celular y computadora. Hoy m...
  • Jpgchief
  • Spotify Star
  • 4232 Views
  • 1 replies
  • 0 likes
  • 4232 Views
  • 1 replies
  • 0 likes

IOS12.2 widget home screen bug (play/pause)

PlanPremiumCountryFranceDeviceiPhone XsOperating SystemiOS 12.2 My Question or Issue The following leads to a bug: Open the app, play musicLock the phone Wake it up without unlocking itResume play with the lock screen widget “now playing”Pause the so...

  • Newbie
  • Plan Premium Country France Device iPhone Xs Operating System iOS 12.2   My Question or Issue   The following leads to a bug:   Open the app, play music Lock the phone &...
  • surfthewaves
  • Newbie
  • 1430 Views
  • 1 replies
  • 1 likes
  • 1430 Views
  • 1 replies
  • 1 likes

No puedo abrir spotify

Me suscribí a spotify premium pero no puedo abrir la app ni en iphone ni en w phone En ambos casos queda cargando o no responden los botones de abrir sesión

  • Newbie
  • Me suscribí a spotify premium pero no puedo abrir la app ni en iphone ni en w phone  En ambos casos queda cargando o no responden los botones de abrir sesión
  • Jpgchief
  • Spotify Star
  • 1874 Views
  • 1 replies
  • 0 likes
  • 1874 Views
  • 1 replies
  • 0 likes

NO PUEDO PASAR CANCIONES CON EL NUEVO IOS

Ayuda! Con el nuevo sistema de IPhone, cuando el teléfono está bloqueado no puedo ni pasar las canciones ni ajustar el volumen, es como si el telefono no reconociese Spotify.He probado a borrar y volver a descargar la app, a reiniciar el telefono... ...

  • Newbie
  • Ayuda! Con el nuevo sistema de IPhone, cuando el teléfono está bloqueado no puedo ni pasar las canciones ni ajustar el volumen, es como si el telefono no reconociese Spotify. He probado a borrar y v...
  • Jpgchief
  • Spotify Star
  • 964 Views
  • 1 replies
  • 0 likes
  • 964 Views
  • 1 replies
  • 0 likes

How can I find the play queue?

PlanPremiumCountry DeviceiPhone 6Operating SystemiOS 12.2 My Question or IssueWhere can I find the play queue in the spotify interface? I have heard that it should be possible to find it in the top right corner of the now playing interface. On my dev...

  • Newbie
  • Plan Premium Country   Device iPhone 6 Operating System iOS 12.2   My Question or Issue Where can I find the play queue in the spotify interface? I have heard that it should be po...
  • Jpgchief
  • Spotify Star
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

Cannot click on specific songs.

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2 My Question or IssueCan’t click on certain songs.

  • Newbie
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2   My Question or Issue Can’t click on certain songs.
  • Nico
  • Community Legend
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes