Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
Saturday
Rastereyes
Casual Listener
79659 Views
19 replies
37 likes

79659 Views
19 replies
37 likes

Solved!! What does the "no/prohibited" icon do in the daily mix player screen?

When I go into a daily mix and hit “Play”, the music player overlay has two icons to the sides of the music controls: “heart” icon on the left and a "no/prohibited" on the right. The heart adds the song to the library. - What does the "no/prohibited"...

chrisrauh
Casual Listener
When I go into a daily mix and hit “Play”, the music player overlay has two icons to the sides of the music controls: “heart” icon on the left and a "no/prohibited" on the right. The heart adds the s...
2019-03-26 5:41:48 PM
2019-03-26 7:58:16 PM
Loxer
Community Legend
4369 Views
1 replies
0 likes

4369 Views
1 replies
0 likes

Behind the Lyrics changed for no reason. UI changed for no reason.

PlanPremiumCountryUnited KingdomDeviceiPod Touch 6th Generation.Operating SystemiOS 12.My Question or IssueSpotify has been changing the app experience for the last year without any knowledge or consent. First, in November, the app experience went fr...

commute1
Roadie
Plan Premium Country United Kingdom Device iPod Touch 6th Generation. Operating System iOS 12. My Question or Issue Spotify has been changing the app experience for the last year wit...
2019-03-26 7:50:17 PM
1468 Views
0 replies
3 likes
Behind the lyrics
Help
Spotify
support

1468 Views
0 replies
3 likes

Superuser Contribution Bad Bluetooth sound quality iOS 12

PlanPremium DeviceiPhone Xs Max Operating SystemiOS 12 My Question or IssueReceived my Xs Max today and when I use Spotify to playback in my BMW i3 via bluetooth the quality is really bad, I guess it is a IOS12 issue.It sounds like the music is very ...

Mixpower
Regular
Plan Premium Device iPhone Xs Max Operating System iOS 12 My Question or Issue Received my Xs Max today and when I use Spotify to playback in my BMW i3 via bluetooth th...
2018-09-21 12:37:33 AM
2019-03-26 5:37:39 PM
Ashhong1
Regular
30013 Views
91 replies
6 likes

30013 Views
91 replies
6 likes

[iOS][Music] IOS12 bluetooth volume in-app

In IOS12 when using Jabra Evolve65 BT-headset, the Spotify app does not let control the dedicated headset volume but will control the phone volume. This means that the volume must be set low when using the headset and in fact the volume at the lowest...

vihtahousu
Newbie
In IOS12 when using Jabra Evolve65 BT-headset, the Spotify app does not let control the dedicated headset volume but will control the phone volume. This means that the volume must be set low when usi...
2018-12-18 6:29:40 AM
2019-03-26 5:18:32 PM
Loxer
Community Legend
1008 Views
1 replies
0 likes
iOS
music

1008 Views
1 replies
0 likes

Blocking artists

PlanPremiumCountryUnited KingdomDeviceiPhone XOperating SystemiOS 12.1.4 My Question or IssueWhy is there not a ‘block artist’ option for iPhones on Spotify. So annoying hearing artists whose music I hate in my playlists and there’s no way of blockin...

Ak5ha7
Casual Listener
Plan Premium Country United Kingdom Device iPhone X Operating System iOS 12.1.4 My Question or Issue Why is there not a ‘block artist’ option for iPhones on Spotify. So annoying hear...
2019-03-24 4:22:26 PM
2019-03-26 5:15:02 PM
Loxer
Community Legend
1019 Views
1 replies
0 likes
Android
Block Songs and or Artist
iOS 12
iphone
iphone x
Samsung

1019 Views
1 replies
0 likes

Local files do not transfer to iphone

PlanPremiumCountryHong KongDeviceiphone SE/mac air late 2015Operating Systemios 12.1.2/os x 10.11.6 My Question or IssueI have a few mp3 files on a playlist that is set to download on both my mac and my phone. Recently (yesterday i think) it broke en...

gridzbi
Casual Listener
Plan Premium Country Hong Kong Device iphone SE/mac air late 2015 Operating System ios 12.1.2/os x 10.11.6 My Question or Issue I have a few mp3 files on a playlist that is set to do...
2019-03-21 12:44:56 PM
2019-03-26 3:00:47 PM
Nico
Community Legend
747 Views
1 replies
1 likes

747 Views
1 replies
1 likes

Superuser Contribution Cant download maximum amount of songs reached

PlanPremiumCountry USADeviceiPhone 6Operating SystemiOS 10 My Question or Issue I have reached the maximum amount of downloads reached, I went through and deleted all the downloads I could find, logged out and reinstalled and nothing has fixed this i...

jckinnick
Roadie
Plan Premium Country USA Device iPhone 6 Operating System iOS 10 My Question or Issue I have reached the maximum amount of downloads reached, I went through ...
2019-03-05 2:13:28 AM
2019-03-26 12:48:54 PM
Peter
Spotify Legend
3970 Views
9 replies
1 likes
downloads
maximum downloads
Playlists
songs

3970 Views
9 replies
1 likes

Search function not returning all related songs?

PlanPremiumCountryUKDeviceiPhone XOperating System(iOS12) My Question or IssueIn the last week I’ve noticed when searching for the name of an artist on a playlist I’m getting less results than I’ve gotten for pretty much the whole other time I’ve use...

aidank1
Casual Listener
Plan Premium Country UK Device iPhone X Operating System (iOS12) My Question or Issue In the last week I’ve noticed when searching for the name of an artist on a playlist I’m getting...
2019-03-26 9:29:19 AM
379 Views
0 replies
0 likes

379 Views
0 replies
0 likes

Saved songs in albums

PlanPremiumCountryUSADevice(iPhone SEOperating SystemiOS 12 My Problem When I go to my albums library screen on the app, if I click on an album that I only have a few songs saved from, it no longer only shows the ones I have saved it shows all the tr...

wtdpeckpeck
Casual Listener
Plan Premium Country USA Device (iPhone SE Operating System iOS 12 My Problem When I go to my albums library screen on the app, if I click on an album that I o...
2019-03-26 7:34:29 AM
542 Views
0 replies
5 likes
Albums
Albums List
downloads
Interface

542 Views
0 replies
5 likes

Cover art not appearing for local music?

It’s not appearing even though I’ve updated the cover art on iTunes.

Myu
Newbie
It’s not appearing even though I’ve updated the cover art on iTunes.
2019-03-25 12:30:36 AM
309 Views
0 replies
1 likes

309 Views
0 replies
1 likes

Cant stop song from playing!

Hi, I really need help!My Spotify keeps playing same song over and over. I cant stop it! When I choose another song it plays for ten seconds and then return to the same song!It happens om my iPhone and google chromecast...I’ve tried to delete app and...

Ladekarl
Newbie
Hi, I really need help! My Spotify keeps playing same song over and over. I cant stop it! When I choose another song it plays for ten seconds and then return to the same song! It happens om my iPho...
2019-03-24 10:43:15 AM
2019-03-25 7:53:39 PM
Nico
Community Legend
873 Views
1 replies
1 likes

873 Views
1 replies
1 likes

Cant open Album on iPhone XS

My Question or IssueUsing my iPhone XS I have the problem that while trying to open an album I sometimes receive the notification that something went wrong and I have to try later (see the attached screenshot). The strange thins about that is, that t...

Svenik
Newbie
My Question or Issue Using my iPhone XS I have the problem that while trying to open an album I sometimes receive the notification that something went wrong and I have to try later (see the attached...
2019-03-25 8:54:17 AM
2019-03-25 6:28:31 PM
maben_88
Newbie
627 Views
1 replies
0 likes

627 Views
1 replies
0 likes

Cant see all albums on artist

PlanPremiumCountryEurope DeviceiPhone SEOperating SystemiOS 12 latest Version My Question or IssueSince the update from a couple of month ago, when they introduced discography, i cant see all album on artists if they have more tha 100. Is that a bug ...

Schissl
Casual Listener
Plan Premium Country Europe Device iPhone SE Operating System iOS 12 latest Version My Question or Issue Since the update from a couple of month ago, when they introduced dis...
2019-03-25 6:12:33 PM
613 Views
0 replies
1 likes

613 Views
0 replies
1 likes

Accidentally deleted song from playlist

I have premium spotify on my iPhone 6S and recently recevied an update. In this update if you are inside one of your playlist and click on the more button on the right side of each individual song then a couple of options appear. Now a new option has...

Hampstern
Casual Listener
I have premium spotify on my iPhone 6S and recently recevied an update. In this update if you are inside one of your playlist and click on the more button on the right side of each individual ...
2019-03-25 6:07:45 PM
383 Views
0 replies
0 likes

383 Views
0 replies
0 likes

Spotify won’t load on the dash of my car

Hi, I’m hoping someone will have the answer to this - I have an 09 Mini Cooper which runs Spotify through a y cable - this has always worked fine expect the past 2 weeks or so, I am unable to cotrol spotify via the dash board. Spotify plays in my car...

HelenS2
Casual Listener
Hi, I’m hoping someone will have the answer to this - I have an 09 Mini Cooper which runs Spotify through a y cable - this has always worked fine expect the past 2 weeks or so, I am unable t...
2019-03-24 10:50:38 AM
2019-03-25 5:43:47 PM
HelenS2
Casual Listener
1616 Views
3 replies
1 likes

1616 Views
3 replies
1 likes

Clicking on Artist name.

PlanPremiumCountryIsraelDeviceIPhone 7 PlusOperating SystemIOS 12 My Question or IssueI don't know if it's a bug, but when there are two or more artist that created a song and I want to reach their pages (in my Phone not in the software) the second I...

j2f5_zem-kdj
Casual Listener
Plan Premium Country Israel Device IPhone 7 Plus Operating System IOS 12 My Question or Issue I don't know if it's a bug, but when there are two or more artist that created a song an...
2019-03-25 6:10:25 AM
2019-03-25 5:28:37 PM
Loxer
Community Legend
731 Views
1 replies
0 likes

731 Views
1 replies
0 likes

How to only show songs I like not full abums

So I use Spotify on my iPhone X and I like to search for my music via albums where I can see all the songs I’ve liked, however now when I click on an album where I have only liked 1 or 2 songs the entire album shows up and I don’t want it to, any clu...

alexbass17
Newbie
So I use Spotify on my iPhone X and I like to search for my music via albums where I can see all the songs I’ve liked, however now when I click on an album where I have only liked 1 or 2 songs the en...
2019-03-25 4:49:23 PM
516 Views
0 replies
6 likes

516 Views
0 replies
6 likes

Display doesn’t turn off when connected via bluetooth

HiI have experienced that for a long time and is still not fixed.when I’m connected via Bluetooth ( speakers or headphones) and Spotify on the background, sometimes I lock my phone and after that if got one notification or if I touch the display, the...

l3olt
Casual Listener
Hi I have experienced that for a long time and is still not fixed. when I’m connected via Bluetooth ( speakers or headphones) and Spotify on the background, sometimes I lock my phone and after that...
2019-03-25 2:27:33 PM
496 Views
0 replies
0 likes

496 Views
0 replies
0 likes

I lost the option to just "save" songs

PlanPremiumCountry USADevice(iPhone) My Question or Issue All of a sudden today, I no longer see the option to just "save" a song to my general library. I click on the three dots which are now on the top instead of next to the song, and it will only ...

kmgieron1
Newbie
Plan Premium Country USA Device (iPhone) My Question or Issue All of a sudden today, I no longer see the option to just "save" a song to my general library. I click...
2019-02-19 4:15:46 PM
2019-03-25 12:17:46 PM
annieflanagan
Newbie
6452 Views
2 replies
3 likes

6452 Views
2 replies
3 likes

Solved!! Radio Thumbs Up & Down Are Gone

PlanPremiumCountry USADeviceiPhone XS MaxOperating SystemiOS 12.1.3 My Question or Issue Hi, when I go to a song and tap the three dots to select "Go To Radio", it brings me to what looks like a playlist. When I listen to the songs here there is no l...

sonydog123
Casual Listener
Plan Premium Country USA Device iPhone XS Max Operating System iOS 12.1.3 My Question or Issue Hi, when I go to a song and tap the three dots to select "Go To Radio", it ...
2019-02-04 8:33:22 PM
2019-03-25 11:36:40 AM
MacAaroni
Newbie
4613 Views
8 replies
13 likes

4613 Views
8 replies
13 likes

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