Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52501 Views
16 replies
36 likes

52501 Views
16 replies
36 likes

Logged out on all devices

Plan: FreeCountry: USA Device: iPhone 5s, ChromebookMy Question or Issue:I have been logged out of my account on every single device I previously had Spotify on. All of a sudden one day I opened Spotify on my phone and I couldn't get back in with my ...

helpme31
Casual Listener
Plan: Free Country: USA Device: iPhone 5s, Chromebook My Question or Issue: I have been logged out of my account on every single device I previously had Spotify on. All ...
2019-02-25 1:53:44 AM
2019-02-25 6:48:39 PM
helpme31
Casual Listener
638 Views
2 replies
0 likes

638 Views
2 replies
0 likes

App search random freezes

PlanPremiumCountry ItalyDeviceIphone 8, Xs, Xs MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I've been using Spotify since years and I do really love the app, but in the last months I noticed a very annoying beha...

michelecandidi
Regular
Plan Premium Country Italy Device Iphone 8, Xs, Xs Max Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I've been u...
2019-02-17 12:17:27 AM
2019-02-25 4:54:42 PM
Loxer
Community Legend
1016 Views
5 replies
0 likes

1016 Views
5 replies
0 likes

Filter Issue On Playlist

I am having an issue with filter in playlist. If I search for a song that is midway down a playlist for example it will only play that song or other songs by that artist in the playlist. Previously it would just continue with the rest of the playlist...

MaxPF
Newbie
I am having an issue with filter in playlist. If I search for a song that is midway down a playlist for example it will only play that song or other songs by that artist in the playlist. Previously i...
2019-02-25 2:53:25 PM
235 Views
0 replies
1 likes

235 Views
0 replies
1 likes

Waiting list changes new design

PlanPremiumCountryGermany DeviceIphone XOperating SystemiOS 12.1.4 My Question or IssueSome time ago there was a design update of the Spotify app on the Iphone. Since then the access to the queue is very unintuitive.Previously you could see directly ...

preacha
Regular
Plan Premium Country Germany Device Iphone X Operating System iOS 12.1.4 My Question or Issue Some time ago there was a design update of the Spotify app on the Iphone...
2019-02-25 10:30:59 AM
2019-02-25 1:37:45 PM
Loxer
Community Legend
560 Views
1 replies
1 likes

560 Views
1 replies
1 likes

playlists won’t play all of the songs in the playlist

Hi, I have playlists with 200+ songs and when I try to listen to it shuffle or not it doesn’t go through the whole playlist. As you can see from the pictures the last song in the playlist is different to the last song in the queue and this song is fr...

user-removed
Visitor
Hi, I have playlists with 200+ songs and when I try to listen to it shuffle or not it doesn’t go through the whole playlist. As you can see from the pictures the last song in the playlist is differen...
2019-02-23 10:58:50 AM
2019-02-25 12:37:41 PM
Billy-J
Spotify Star
1092 Views
1 replies
0 likes

1092 Views
1 replies
0 likes

app keep crashing during sync

None of the bePrelow information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceOperating System My Question or Issue Premium user, using Spotify for iPod version 8.4.62.490iPod T...

Theothistle
Roadie
None of the bePrelow information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device Operating System My Qu...
2019-02-25 5:56:58 AM
2019-02-25 12:34:35 PM
Billy-J
Spotify Star
544 Views
1 replies
0 likes

544 Views
1 replies
0 likes

Solved!! Cannot login via facebook on iPhone XR

When I type in my login info and hit login, it appears as if the page refreshes. Nothing happens, and I'm at the empty facebook login screen. I tried typing in bogus info just to see if it was working and I did get the error message that the login in...

Stommped34
Casual Listener
When I type in my login info and hit login, it appears as if the page refreshes. Nothing happens, and I'm at the empty facebook login screen. I tried typing in bogus info just to ...
2019-02-22 6:29:33 AM
2019-02-25 8:07:25 AM
Stommped34
Casual Listener
1519 Views
2 replies
1 likes

1519 Views
2 replies
1 likes

New features are hurting stations listening experience

PlanPremiumCountry USA Device(iPhone 6s plus)Operating System(iOS 12.1.4) Todays date Feb 24 2019My Question or Issue 1) Since the new features were added to Spotify I can no longer save a radio station so that I can listen to a station more than onc...

Antitype
Casual Listener
Plan Premium Country USA Device (iPhone 6s plus) Operating System (iOS 12.1.4) Todays date Feb 24 2019 My Question or Issue 1) Since the new features wer...
2019-02-25 6:28:52 AM
580 Views
0 replies
2 likes
Follow button
new feature
Radio Edit
Radio Stations
stations
thumbs down
thumbs up

580 Views
0 replies
2 likes

Spotify no longer remembers the last song that I played

Free/PremiumCountry DeviceiPhone XROperating System(iOS 10 Spotify no longer remembers the last song that I played. This is especially annoying when I am trying to returning to an album or playlist.

gecox2
Casual Listener
Free/Premium Country Device iPhone XR Operating System (iOS 10 Spotify no longer remembers the last song that I played. This is especially annoying when I am trying to r...
2019-02-17 6:42:21 PM
2019-02-25 1:40:35 AM
gecox2
Casual Listener
584 Views
2 replies
1 likes

584 Views
2 replies
1 likes

Filtering field doesn't display search terms

Premium USAiPhone 8 PlusiOS 12 When use the drop-down filter in my "Songs" section, the search field often doesn't display what I'm typing. So, if I make a typo (always) I have no idea how wrong I am and my search comes up empty. The example provided...

desjosco
Casual Listener
Premium USA iPhone 8 Plus iOS 12 When use the drop-down filter in my "Songs" section, the search field often doesn't display what I'm typing. So, if I make a typo (...
2019-02-21 6:39:31 PM
2019-02-24 9:08:55 PM
desjosco
Casual Listener
502 Views
2 replies
0 likes
Filter songs

502 Views
2 replies
0 likes

Blocked singers

Hi everyone,I blocked by accident two singers today. Now I can’t listen to their music anymore... how can I deblock them?I have Spotify Premium (family)!I hope you can help me.Milja

Miljaaa
Casual Listener
Hi everyone, I blocked by accident two singers today. Now I can’t listen to their music anymore... how can I deblock them? I have Spotify Premium (family)! I hope you can help me. Milja
2019-02-24 8:19:34 PM
232 Views
0 replies
0 likes

232 Views
0 replies
0 likes

Making Local Files from PC available on iPhone

PlanFreeCountryPoland DeviceiPhone 8S + Windows PCOperating SystemThe latest iOS My Question or Issue So I figured out how to make a playlist using the spotify app on my computer desktop. I'm trying to create a playlist that I can then access using m...

Spotorific
Newbie
Plan Free Country Poland Device iPhone 8S + Windows PC Operating System The latest iOS My Question or Issue So I figured out how to make a playlist using the spotify ...
2019-02-24 8:07:04 PM
340 Views
0 replies
1 likes

340 Views
0 replies
1 likes

Solved!! Bluetooth connection or exiting the app freezes music playback

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.1.3 My IssueWhenever I connect to a Bluetooth device (either headphones or car stereo, typically), the app freezes playback and I have to restart it, which takes about a minute each time. When...

voidarg
Regular
Plan Premium Country USA Device iPhone 6 Operating System iOS 12.1.3 My Issue Whenever I connect to a Bluetooth device (either headphones or car stereo, typically), the app free...
2019-01-29 5:44:56 PM
2019-02-24 8:06:21 PM
Emrahayvali
Newbie
9498 Views
4 replies
10 likes
bluetooth
bug
freeze
Glitch

9498 Views
4 replies
10 likes

Home not updating

The home screen on my IPhone hasn’t updated since Christmas. Ive deleted the app a number of times, restarted my phone, logged out of the app and nothing works. Can anyone help? Everything is up to date and I have an IPHONE X

AMacQ3
Newbie
The home screen on my IPhone hasn’t updated since Christmas. Ive deleted the app a number of times, restarted my phone, logged out of the app and nothing works. Can anyone help?...
2019-02-23 10:50:27 AM
2019-02-24 7:37:48 PM
Loxer
Community Legend
1219 Views
1 replies
2 likes

1219 Views
1 replies
2 likes

Skipping to Different Artist

I have premium. I’m playing through my iphone app. I’m trying to play one artist’s songs continuously. I find the artist. Go to “songs” and see a list of their songs in order of popularity. After 1 song plays it goes to “radio” and then plays another...

ryanmt
Casual Listener
I have premium. I’m playing through my iphone app. I’m trying to play one artist’s songs continuously. I find the artist. Go to “songs” and see a list of their songs in order of popularity. Aft...
2019-02-24 4:16:26 AM
2019-02-24 6:55:56 PM
ryanmt
Casual Listener
520 Views
2 replies
0 likes

520 Views
2 replies
0 likes

Music won’t play and app freezing when you try.

App opens but when I try and play music it won’t play and the app freezes when I hit the play/shuffle button etc

timsymonds
Casual Listener
App opens but when I try and play music it won’t play and the app freezes when I hit the play/shuffle button etc
2019-02-24 10:38:01 AM
2019-02-24 4:40:37 PM
Jpgchief
Spotify Star
496 Views
1 replies
0 likes

496 Views
1 replies
0 likes

Solved!! Ältere Alben verschwunden

PlanPremiumCountryGermanyDevice(iPhone 7)Operating System(iOS 12) My Question or IssueBei den Alben der drei Fragezeichen ??? Findet man mit der aktuellen Version nur noch die Alben ab der Nummer 104. Mit einer älteren Version sind noch Alben von 104...

p_pancake
Newbie
Plan Premium Country Germany Device (iPhone 7) Operating System (iOS 12) My Question or Issue Bei den Alben der drei Fragezeichen ??? Findet man mit der aktuellen Version nur...
2019-01-15 9:34:14 PM
2019-02-24 9:01:20 AM
MiaKathrin
Casual Listener
9459 Views
17 replies
11 likes

9459 Views
17 replies
11 likes

Solved!! Crawling download speed on iOS

Family Plan, Mexico, iPhone 7 Plus, iOS 12.1.4 After coming back from free account, all my library was seemingly erased from my device (2000+ songs, even though app storage usage was above 3 GB), so I set it to re-download all my music. Download spee...

impatientuser
Casual Listener
Family Plan, Mexico, iPhone 7 Plus, iOS 12.1.4 After coming back from free account, all my library was seemingly erased from my device (2000+ songs, even though app storage usage was above 3...
2019-02-17 2:26:32 AM
2019-02-24 2:43:03 AM
impatientuser
Casual Listener
7861 Views
2 replies
1 likes
Slow download
slow speed

7861 Views
2 replies
1 likes

iPhone shuffle for premium not working with amazon echo.

PlanPremium Country U.KDevice(iPhone XROperating System(iOS 12.1.4 So spotify premium only shuffles 90 or so songs when I play it through my amazon echo? Am I doing something wrong any help is appreciated My Question or Issue

iamnotlennon
Newbie
Plan Premium Country U.K Device (iPhone XR Operating System (iOS 12.1.4 So spotify premium only shuffles 90 or so songs when I play it through my amazon echo? Am I doing s...
2019-02-23 10:26:20 PM
286 Views
0 replies
0 likes

286 Views
0 replies
0 likes

”More like....” doesn’t get updated

PlanPremium CountryNetherlands Device(iPhone X, iOS 12) My Question or IssueI have listened to a specific artist once, and since then, my home screen is filled with “Meer als...” (“More like...”) suggestions from him. I have played hundreds of other ...

johnkock
Music Fan
Plan Premium Country Netherlands Device (iPhone X, iOS 12) My Question or Issue I have listened to a specific artist once, and since then, my home screen is filled...
2019-02-20 12:00:02 PM
2019-02-23 7:11:51 PM
johnkock
Music Fan
365 Views
2 replies
0 likes

365 Views
2 replies
0 likes

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