Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
76220 Views
16 replies
37 likes

76220 Views
16 replies
37 likes

playlist tracks in song lists

PlanPremiumCountry UKDeviceiphone7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have downloaded playlists (such as this is the doors) but the tracks don't show on my library's songs list so I can't include them in a s...

Andy991
Newbie
Plan Premium Country UK Device iphone7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have downloaded playlists (such as this is the...
2019-02-18 1:19:26 PM
2019-02-18 3:46:33 PM
A_Musicophile
Community Legend
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

IPAD2 Not working with Spotify anymore!!

Spotify ignores that their app no longer works at ipad2 and older. I encourage everyone to sign up like premium, all the way to Spotify organising this. It's not everyone who can afford to buy the new ipad each time Spotify or Apple decides upgrades....

hemispheres
Regular
Spotify ignores that their app no longer works at ipad2 and older. I encourage everyone to sign up like premium, all the way to Spotify organising this. It's not everyone who can afford to buy the ne...
2019-02-18 11:38:13 AM
402 Views
0 replies
1 likes

402 Views
0 replies
1 likes

Ruined Song/Album Organisation

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web?I used to browse my saved/ticked selection of music via albums as I find it's the mos...

STEDMANA
Gig Goer
Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web? I used to browse my ...
2019-02-18 11:20:28 AM
710 Views
0 replies
6 likes
Android
Indexing
iphone
music
Organisation
PC

710 Views
0 replies
6 likes

Alphabetical index and navigation disappeared from Artists list

The alphabetical index on the right side of the Artists list and thus the way to quickly navigate through the list is just gone!! It's weird, but this has happened after connecting Spotify to my Sonos speakers yesterday.Tried to restart the app and s...

sportmelltarto
Casual Listener
The alphabetical index on the right side of the Artists list and thus the way to quickly navigate through the list is just gone!! It's weird, but this has happened after connecting ...
2019-02-17 11:57:58 AM
2019-02-18 9:58:42 AM
sportmelltarto
Casual Listener
1065 Views
3 replies
4 likes
Artists list
iOS issue

1065 Views
3 replies
4 likes

search options

please helpme and my daughter both have the same iphone 6s updated to the same software version.we also have the most recent spotify app version.yet when we search we have different search screensone is like this and the other is like this how do i a...

psychoticpod
Casual Listener
please help me and my daughter both have the same iphone 6s updated to the same software version. we also have the most recent spotify app version. yet when we search we have different search scre...
2019-02-17 3:37:14 PM
2019-02-17 9:35:27 PM
psychoticpod
Casual Listener
314 Views
2 replies
1 likes

314 Views
2 replies
1 likes

Solved!! Position of the settings icon / Library tab layout

iOS App:For one of my accounts, the Settings icon appears on the Library tab, and under this, I see sections for artists, music and so on – see photo. On my other account, a new non-premium one, the Settings icon appears on the Home tab, and the Libr...

mynetx
Newbie
iOS App: For one of my accounts, the Settings icon appears on the Library tab, and under this, I see sections for artists, music and so on – see photo. On my other account, a ne...
2019-02-17 4:32:06 PM
2019-02-17 5:47:48 PM
OneByBoo
Roadie
3260 Views
1 replies
0 likes

3260 Views
1 replies
0 likes

Playlists of local files not populated on iPhone

PlanFreeCountry USDeviceiPhone6Operating SystemiOS 11 My Question or IssueI have a large library of music on my NAS. Using the desktop (windows) app, I created a playlist of the entire library. This is a playlist created by all local files. I underst...

hopjunky
Casual Listener
Plan Free Country US Device iPhone6 Operating System iOS 11 My Question or Issue I have a large library of music on my NAS. Using the desktop (windows) app, I created a playlis...
2019-02-17 3:31:13 PM
320 Views
0 replies
0 likes
iphone

320 Views
0 replies
0 likes

Solved!! I can't find anymore my albums

PlanFreeCountry ItalyDeviceIPad AirOperating SystemIOS 11 My Question or Issue I can't find my albums and artists in the library.Since yesterday Spotify shows that I only have 6 albums and 3 artist and I don't know how to recover my music.

Martakappanera
Newbie
Plan Free Country Italy Device IPad Air Operating System IOS 11 My Question or Issue I can't find my albums and artists in the library. Since yesterday Spotify s...
2019-02-16 2:46:06 PM
2019-02-16 6:36:51 PM
Billy-J
Spotify Star
1006 Views
1 replies
0 likes

1006 Views
1 replies
0 likes

Saying offline on new iPhone x

I have a new iPhone X, but Spotify keeps saying it’s offline when I have full WiFi signal. This never happened on my old iPhone 7. Have tried deleting app and reinstalling twice but it doesn’t help. This has been going on for 5 weeks. What am I payin...

Rmovery
Casual Listener
I have a new iPhone X, but Spotify keeps saying it’s offline when I have full WiFi signal. This never happened on my old iPhone 7. Have tried deleting app and reinstalling twice but it doesn’t help. ...
2019-02-16 5:58:36 PM
2019-02-16 6:34:56 PM
Billy-J
Spotify Star
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Favorites By Artist

Whenever I go to my library and tap the artist, it doesn't show up the songs that I favorited by them, and now it just goes to their profile. Did they remove it from the new update? Or is it just somewhere else that I can't find? I'm on iOS btw.

AsianRice
Newbie
Whenever I go to my library and tap the artist, it doesn't show up the songs that I favorited by them, and now it just goes to their profile. Did they remove it from the new update? Or is it just som...
2019-02-16 6:11:58 PM
230 Views
0 replies
0 likes

230 Views
0 replies
0 likes

Invisible text in filter label

PlanPremiumCountry PolandDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or Issue No text shows off inside filtering label after writing something. Anyways app itself filters correctly.

BananaHood
Music Fan
Plan Premium Country Poland Device iPhone 8 Operating System iOS 12.1.4 My Question or Issue No text shows off inside filtering label after writing something. Anyways app...
2019-02-15 11:59:28 AM
2019-02-16 2:54:16 PM
Loxer
Community Legend
715 Views
1 replies
0 likes

715 Views
1 replies
0 likes

Black interface in Apple CarPlay

PlanPremiumCountry Colombia Device(iPhone X)Operating System(iOS 12.2, 16E5191d) Many times when I connect my iPhone via USB to my car and try to open Spotify via Apple CarPlay, I'm getting a black screen with no controls on it.

MsCopernic
Regular
Plan Premium Country Colombia Device (iPhone X) Operating System (iOS 12.2, 16E5191d) Many times when I connect my iPhone via USB to my car and try to open Spotify via Apple Ca...
2019-02-15 5:15:52 PM
2019-02-16 2:36:34 PM
Loxer
Community Legend
2277 Views
1 replies
0 likes

2277 Views
1 replies
0 likes

New layout

PlanPremium CountryUSA DeviceiPhone XR My Question or IssueI really preferred where the queue button was before; in the top right corner. It’s a feature I used heavily. Having it under the 3 dot tab makes it pretty inconvenient. This new layout is ho...

Ndaniel10
Newbie
Plan Premium Country USA Device iPhone XR My Question or Issue I really preferred where the queue button was before; in the top right corner. It’s a feature I used heav...
2019-02-16 12:40:49 PM
2019-02-16 2:30:30 PM
Loxer
Community Legend
1004 Views
1 replies
3 likes

1004 Views
1 replies
3 likes

Can’t add songs to my playlist

PlanPremiumCountry SwedenDeviceiPhone 8 PlusOperating SystemiOS 12.1 My Question or IssueI can’t add songs to one of my playlists, even though I can add to my other ones. It says on the screen that the song was added, but it hasn’t.

Underscored
Newbie
Plan Premium Country Sweden Device iPhone 8 Plus Operating System iOS 12.1 My Question or Issue I can’t add songs to one of my playlists, even though I can add to my ot...
2019-02-16 11:57:23 AM
2019-02-16 2:30:20 PM
Loxer
Community Legend
20606 Views
1 replies
0 likes

20606 Views
1 replies
0 likes

Can no longer access my queue (iOS)

PlanPremiumCountry Living in Germany, using American AppDeviceiPhone SEOperating SystemiOS 12.1.4 My Question or Issue A few days ago my app updated and I had trouble finding the queue, but after searching around, I found it. Which is why I am so ann...

AnjaBone
Newbie
Plan Premium Country Living in Germany, using American App Device iPhone SE Operating System iOS 12.1.4 My Question or Issue A few days ago my app updated and I...
2019-02-14 8:13:49 PM
2019-02-16 2:15:04 PM
Loxer
Community Legend
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Bring back my queue - new Now Playing UI sucks!

PlanPremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 12 My Question or IssueToday my Spotify app has updated/I’ve unfortunately been opted into an A/B test with a new Now Playing UI that while it does LOOK better, is functionally worse becaus...

LolasaurusRex
Newbie
Plan Premium Country Australia Device iPhone X Operating System iOS 12 My Question or Issue Today my Spotify app has updated/I’ve unfortunately been opted into an A/B test wi...
2019-02-14 12:13:08 PM
2019-02-16 2:14:01 PM
Loxer
Community Legend
744 Views
2 replies
12 likes

744 Views
2 replies
12 likes

iPhone X repeat button gone entirely

In an update that must’ve happened less than 24 hours ago as of February 14, 2019, Valentine’s Day, The repeat button is entirely gone. The player looks a little nicer, but the shuffle button is where the repeat button used to be. And now there is a ...

troylock2016
Newbie
In an update that must’ve happened less than 24 hours ago as of February 14, 2019, Valentine’s Day, The repeat button is entirely gone. The player looks a little nicer, but the shuffle button is wher...
2019-02-14 4:56:37 PM
2019-02-16 2:11:58 PM
Loxer
Community Legend
1451 Views
2 replies
0 likes
repeat all
Repeat one

1451 Views
2 replies
0 likes

Listen on Restrictive app mode

Hello, we have the spotify premium family plan. My son's iphone has some restrictive apps on it. However I want to unrestrict spotify so that he can listen to it. I realize that I can unrestrict apps that are 12+ and spotify will be unrestricted. How...

preeyahira
Newbie
Hello, we have the spotify premium family plan. My son's iphone has some restrictive apps on it. However I want to unrestrict spotify so that he can listen to it. I realiz...
2019-02-14 5:51:56 AM
2019-02-16 2:05:49 PM
Loxer
Community Legend
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

Accessibility issue: Devices menu in Now Playing window isn't accessible with VoiceOver anymore

After last update, v8.4.92, when using VoiceOver, I can't access the devices menu to change output devicesin the Now Playing-window anymore. How to reproduce the issue:1. Have VoiceOver running.Do it in Settings, General, Accessibility.2. Run Spotify...

DeamonDavid
Newbie
After last update, v8.4.92, when using VoiceOver, I can't access the devices menu to change output devicesin the Now Playing-window anymore. How to reproduce the issue: 1. Have VoiceOver ru...
2019-02-13 2:36:08 PM
2019-02-16 1:37:06 PM
Loxer
Community Legend
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

Songs skipping after 40seconds

When listening to songs on my iPhone the song skips after approximately 40 seconds. I have tried different playlists and songs and still having the same issue. I have looked at settings and cannot see what it will be. I have logged out and back in ag...

JSD0803
Newbie
When listening to songs on my iPhone the song skips after approximately 40 seconds. I have tried different playlists and songs and still having the same issue. I have looked at settings and cannot se...
2019-02-13 11:44:24 PM
2019-02-16 1:01:48 PM
Loxer
Community Legend
395 Views
1 replies
0 likes

395 Views
1 replies
0 likes

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