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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62798 Views
  • 16 replies
  • 37 likes
  • 62798 Views
  • 16 replies
  • 37 likes

Album/EP/Single Release Date Information Missing

PlanPremiumCountryUSA DeviceiPhone 7+Operating SystemiOS 12.1.2 Album/EP/Single release date and option to swipe left to tap to artist info no longer available. The ... in the upper left-hand corner doesn't give any addtional info. The option tap on ...

  • Casual Listener
  • Plan Premium Country USA  Device iPhone 7+ Operating System iOS 12.1.2   Album/EP/Single release date and option to swipe left to tap to artist info no longer available. The ....
  • brymaj
  • Casual Listener
  • 714 Views
  • 2 replies
  • 0 likes
  • artists
    Release date
    Release Notes
    Swipe
  • 714 Views
  • 2 replies
  • 0 likes

Problems on iPhone when switch bluetooth devices or answer a call - crashes

PlanPremiumCountryUK Device(iPhone 7)Operating System(iOS 12.1.3) My Question or Issue Hello, for quite sometime I've been having issues with the Spofity app crashing each time I'm conneted to a Bluetooth speaker or headphones and disconnect them the...

  • Newbie
  • Plan Premium Country UK   Device (iPhone 7) Operating System (iOS 12.1.3)   My Question or Issue   Hello, for quite sometime I've been having issues with the Spofity app cr...
  • Loxer
  • Community Legend
  • 809 Views
  • 1 replies
  • 1 likes
  • 809 Views
  • 1 replies
  • 1 likes

Solved!! App crashes and sound problems on iphone

PlanPremiumCountryFranceDeviceiPhone 6s PlusOperating System(iOS 12.1) My Question or IssueHello everyone, is anybody having a crash problem when listening to spotify, and then go to any other app’s sound and then going back to spotify and no more so...

  • Casual Listener
  • Plan Premium Country France Device iPhone 6s Plus Operating System (iOS 12.1)   My Question or Issue Hello everyone, is anybody having a crash problem when listening to spotify, a...
  • Loxer
  • Community Legend
  • 542 Views
  • 1 replies
  • 0 likes
  • 542 Views
  • 1 replies
  • 0 likes

Spotify has become frequently unusable in the past week

PlanPremiumCountryScotlandDeviceiPad ProOperating SystemiOS 12 My Question or IssueFrequent issues trying to get Spotify tracks to start playing, stop playing and being informed there is no internet connection when there is

  • Casual Listener
  • Plan Premium Country Scotland Device iPad Pro Operating System iOS 12   My Question or Issue Frequent issues trying to get Spotify tracks to start playing, stop playing and being infor...
  • herr_clack
  • Newbie
  • 636 Views
  • 4 replies
  • 2 likes
  • 636 Views
  • 4 replies
  • 2 likes

Spotify Gesten

PlanPremiumCountry GermanyDeviceIphone SEOperating SystemiOs 12.1.3 My Question or Issue Was ist mit der Funktion passiert, mit der man Titel mit einem "Nach-Rechts-Wischen" in die Warteschlagen einfügen kann? Dies ist seit kurzem nur noch möglich we...

  • Casual Listener
  •   Plan Premium Country  Germany Device Iphone SE Operating System iOs 12.1.3   My Question or Issue  Was ist mit der Funktion passiert, mit der man Titel mit einem "Nac...
  • 823 Views
  • 0 replies
  • 0 likes
  • 823 Views
  • 0 replies
  • 0 likes

Pausing with bleutooth headphones freezes spotify

Dear community. I use the jbl eb50 headphones and when I pause it with my headphones I can’t get spotify to continue to play the song afterwards. It just freezes and I have to restart Spotify to play music again. Have never had this problem before. A...

  • Casual Listener
  • Dear community. I use the jbl eb50 headphones and when I pause it with my headphones I can’t get spotify to continue to play the song afterwards. It just freezes and I have to restart Spotify to play...
  • Loxer
  • Community Legend
  • 543 Views
  • 1 replies
  • 1 likes
  • 543 Views
  • 1 replies
  • 1 likes

Genre radio stations missing on ipad

I am using an ipad with iOS 12.1. 3. Since last Saturday none of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are displayed but none the the usual stations like the 70`s, 80`, Jazz an...

  • Casual Listener
  •   I am using an ipad with iOS 12.1. 3. Since last Saturday none  of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Solved!! New Release Lightning Bolt Gone

A few weeks back I noticed a new lightning bolt icon at the top right corner of my home page on Spotify iOS. It was great cause it showed the new releases in greater detail than in the release radar. Instead of a list of songs it showed if there was ...

  • Newbie
  • A few weeks back I noticed a new lightning bolt icon at the top right corner of my home page on Spotify iOS.  It was great cause it showed the new releases in greater detail than in the release...
  • GeorgeFall
  • Newbie
  • 4065 Views
  • 4 replies
  • 5 likes
  • new release
  • 4065 Views
  • 4 replies
  • 5 likes

Cannot play downloaded albums

A few days ago I needed to make a new account because my e-mail adress changed, and I registered via Facebook in my previous account so I had to make a new one. I was and am still in a Family Premium subscription. As soon as I loged into my new accou...

915DFEAB-8419-48FC-A593-6931B46C82D6.png
  • Casual Listener
  • A few days ago I needed to make a new account because my e-mail adress changed, and I registered via Facebook in my previous account so I had to make a new one.   I was and am still in a Famil...
  • Loxer
  • Community Legend
  • 1192 Views
  • 3 replies
  • 0 likes
  • 1192 Views
  • 3 replies
  • 0 likes

“Go To Album” missing in Top 5 Tracks

Please restore the ability to go to the album for any artist’s top 5 song. This feature was available until a recent update. PlanPremiumCountryUSA Device(iPhone 8Operating System(iOS 11 My Question or Issue

  • Roadie
  • Please restore the ability to go to the album for any artist’s top 5 song. This feature was available until a recent update.      Plan Premium Country USA   Device (iPhon...
  • Loxer
  • Community Legend
  • 436 Views
  • 1 replies
  • 1 likes
  • 436 Views
  • 1 replies
  • 1 likes

Weard Problem !

PlanPremiumCountry TurkeyDeviceiPhone 5sOperating SystemiOS 12.1.3 My Question or Issue I have a problem with my crazy app. Application crashes when i am stop the music.

  • Newbie
  • Plan Premium Country  Turkey Device iPhone 5s Operating System iOS 12.1.3   My Question or Issue  I have a problem with my crazy app. Application crashes when i am stop ...
  • Loxer
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Spotify freezes when I pause while out of the app

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 12.1.2My Question or IssueSpotify becomes unable to un-pause music (restart playback) whenever I pause playback while I'm out of the app. I have to restart it to get it working again. This has o...

  • Newbie
  • Plan Premium Country USA Device iPhone 6s Operating System iOS 12.1.2 My Question or Issue Spotify becomes unable to un-pause music (restart playback) whenever I pause playback whi...
  • Loxer
  • Community Legend
  • 846 Views
  • 2 replies
  • 3 likes
  • 846 Views
  • 2 replies
  • 3 likes

Radom artists being added to my list

PlanFamily PremiumCountry BrazilOperating System(iOS 12.1.2 / Windows 10) My Question or IssueRandom artists are being added to my list everyday I have to go into each one and unfollow but when I close the app and open again there are more random art...

  • Newbie
  • Plan Family Premium Country  Brazil Operating System (iOS 12.1.2 / Windows 10)   My Question or Issue Random artists are being added to my list everyday I have to go into each one a...
  • Loxer
  • Community Legend
  • 487 Views
  • 1 replies
  • 0 likes
  • Bug bluetooth windows
    Bug iOS
    Bug iPhone
    Other
    Student
  • 487 Views
  • 1 replies
  • 0 likes

“Because you listened too” section

Hello,There used to be a section on my home page that had suggested artists based on what artists I listen too. It wasn’t a playlist it was a scroll section like the recently played and the made for you sections on the home page and not the discover ...

  • Newbie
  • Hello, There used to be a section on my home page that had suggested artists based on what artists I listen too. It wasn’t a playlist it was a scroll section like the recently played and the made fo...
  • Loxer
  • Community Legend
  • 861 Views
  • 1 replies
  • 0 likes
  • 861 Views
  • 1 replies
  • 0 likes

App keeps logging me out.

PlanPremiumCountry CanadaDeviceiPhone SEOperating SystemiOS 12.1.2My Question or Issue Every time I leave the app it logs me out. When I open the app again it says my username and password don’t match. When I put my password and username in it logs m...

  • Newbie
  •   Plan Premium Country  Canada Device iPhone SE Operating System iOS 12.1.2 My Question or Issue  Every time I leave the app it logs me out. When I open the app again it says...
  • Loxer
  • Community Legend
  • 766 Views
  • 1 replies
  • 0 likes
  • 766 Views
  • 1 replies
  • 0 likes

Some songs sync/download offline, but other's don't. WHY!?!

I have a bunch of songs purchased and stored on a hard drive that I purchased on iTunes over the years. Some of these albums are not available on Spotify, but I point Spotify to the drive and it finds and syncs MOST of them. However, SOME of the file...

  • Music Fan
  • I have a bunch of songs purchased and stored on a hard drive that I purchased on iTunes over the years. Some of these albums are not available on Spotify, but I point Spotify to the drive and it find...
  • 344 Views
  • 0 replies
  • 0 likes
  • Syncing Local FIles
  • 344 Views
  • 0 replies
  • 0 likes

How to delete songs?

PlanPremiumCountry United StatesDevice(iPod Touch Gen 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI add songs to playlist that automatically downloads songs, and when I remove the songs from the playlist they don't b...

  • Newbie
  •   Plan Premium Country  United States Device (iPod Touch Gen 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I add songs to playlist&...
  • gro8os
  • Casual Listener
  • 7660 Views
  • 2 replies
  • 1 likes
  • 7660 Views
  • 2 replies
  • 1 likes

How often do Artist Radio Playlists refresh? Mine seem to do so every day - can this be controlled?

PlanPremiumCountry CanadaDeviceiPhone 6Operating SystemiOS 12.1.3 My Question or IssueI use Spotify only in offline mode, downloading only on WiFi. I have several artist radio playlists, which show that they are fully downloaded when I'm on WiFi; how...

  • Newbie
  • Plan Premium Country  Canada Device iPhone 6 Operating System iOS 12.1.3   My Question or Issue I use Spotify only in offline mode, downloading only on WiFi.  I have several ...
  • 3162 Views
  • 0 replies
  • 5 likes
  • 3162 Views
  • 0 replies
  • 5 likes

Audiobook playlist position often lost after closing/reopening. Bug?

Hi! My main reason for using Spotify is the possibility to listen to audiobooks. But there seems to be a big bug in here:After closing and reopening Spotify the audiobook position (which episode you're in) is often lost and Spotify starts from scratc...

  • Visitor
  • Hi!   My main reason for using Spotify is the possibility to listen to audiobooks. But there seems to be a big bug in here: After closing and reopening Spotify the audiobook position (which e...
  • 426 Views
  • 0 replies
  • 4 likes
  • 426 Views
  • 0 replies
  • 4 likes

can't connect with Genius

PlanFree/PremiumCountry Device iphone XR Genius can't work when I listen, I can't read lyrics what playing now

  • Newbie
  • Plan Free/Premium Country   Device   iphone XR   Genius can't work when I listen, I can't read lyrics what playing now  
  • 549 Views
  • 0 replies
  • 1 likes
  • 549 Views
  • 0 replies
  • 1 likes