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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62758 Views
  • 16 replies
  • 37 likes
  • 62758 Views
  • 16 replies
  • 37 likes

Where is Spotify on App Store

Just picked up my iPhone 8 Plus running on IOS 12.1.1 and I cannot find or download the Spotify app. I have tried downloading it on the Spotify website with no luck all i get is a blank white screen. Any ideas why I cant find or download Spotify?? Th...

  • Regular
  • Just picked up my iPhone 8 Plus running on IOS 12.1.1 and I cannot find or download the Spotify app. I have tried downloading it on the Spotify website with no luck all i get is a blank white screen....
  • Keaton22
  • Regular
  • 4490 Views
  • 8 replies
  • 0 likes
  • 4490 Views
  • 8 replies
  • 0 likes

Solved!! No volume control from PC to iPhone?

I'm running Spotify on a Windows 10 x64 PC. When I try to adjust the volume level on my (iPhone XS iOS12.1.1 running the latest Spotify app) from Spotify on the PC ... I can't?I can change tracks but the volume bar at the bottom of Spotify on the PC ...

  • Newbie
  • I'm running Spotify on a Windows 10 x64 PC. When I try to adjust the volume level on my (iPhone XS iOS12.1.1 running the latest Spotify app) from Spotify on the PC ... I can't? I can change tracks b...
  • LaloPech
  • Songwriter
  • 1113 Views
  • 1 replies
  • 0 likes
  • 1113 Views
  • 1 replies
  • 0 likes

Error Message Sharing to Instagram

PlanPremiumCountry USDeviceiPhone 7 My Question or Issue When I try to share a song to my Instagram story, I get this error. I can usually share songs no problem, but today keep getting this error even after reinstalling the apps and restarting my ph...

14AEB36C-3685-409B-99E0-AF833539FF45.png
  • Newbie
  •   Plan Premium Country  US Device iPhone 7   My Question or Issue  When I try to share a song to my Instagram story, I get this error. I can usually share songs no proble...
  • Ebarne
  • Casual Listener
  • 1496 Views
  • 3 replies
  • 1 likes
  • 1496 Views
  • 3 replies
  • 1 likes

songs pause randomly... first time in 4 years

I have had spotify on my iphone for a few years now. For the last week or so it pauses a lot during songs to the point where is obnoxious. This is the first time I have even logged onto Spotify from my computer so it really should not be about the ap...

  • Newbie
  • I have had spotify on my iphone for a few years now. For the last week or so it pauses a lot during songs to the point where is obnoxious. This is the first time I have even logged onto Spotify ...
  • kevvw
  • Regular
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
  • 0 likes

No Last.fm scrobble under home wifi

PlanPremiumCountrySwedenDeviceiPhone X and Macbook ProOperating System iOS I am facing an issue for the last few days where the music I listen at home (either using my iPhone or Macbook) does not scrobble to Last.fm. I am not listening under Private ...

  • Composer
  • Plan Premium Country Sweden Device iPhone X and Macbook Pro Operating System iOS   I am facing an issue for the last few days where the music I listen at home (either using my iPhone o...
  • 489 Views
  • 0 replies
  • 1 likes
  • 489 Views
  • 0 replies
  • 1 likes

Daily mix

My Question or Issue By mistake i deleted my daily mix and i dont know how to get it back , i tried deleting the app and logging out. I hope i get it back

  • Casual Listener
  •     My Question or Issue  By mistake i deleted my daily mix and i dont know how to get it back , i tried deleting the app and logging out. I hope i get it back
  • Keanu_C
  • Community Legend
  • 1561 Views
  • 7 replies
  • 0 likes
  • 1561 Views
  • 7 replies
  • 0 likes

Shuffle only plays recently added tracks

When shuffling all "Songs" saved to my library, Spotify only plays the most recently added ~100 or so tracks. This is an ongoing issue (searching keywords returns threads going back as far as 2013). Please don't suggest workarounds such as "add all y...

  • Regular
  • When shuffling all "Songs" saved to my library, Spotify only plays the most recently added ~100 or so tracks. This is an ongoing issue (searching keywords returns threads going back as far as 2013). ...
  • stoli_man
  • Newbie
  • 6451 Views
  • 1 replies
  • 46 likes
  • Other
  • 6451 Views
  • 1 replies
  • 46 likes

Solved!!Superuser Contribution Sharing to Instagram Not Working??

PlanPremiumCountry United StatesDeviceiPhone 8Operating SystemiOS 11 My Question or Issue I have been able to link and share things from Spotify to my Instagram Story in the past no problem, but now when I try to hit share and then share to Instagram...

  • Casual Listener
  • Plan Premium Country  United States Device iPhone 8 Operating System iOS 11   My Question or Issue  I have been able to link and share things from Spotify to my Instagram Sto...
  • TheClubs
  • Casual Listener
  • 100565 Views
  • 14 replies
  • 25 likes
  • Instagram
    Instagram Stories
  • 100565 Views
  • 14 replies
  • 25 likes

Solved!! Unable to Share to Instagram Stories

PlanPremiumCountry U.S.DeviceiPhone 6S (iOS 12.1.1) Hello! I’m unable to share to my Instagram Stories from the Spotify option. I’m able to share it anywhere else, however when I choose the “Instagram Stories” option, I‘m met with a momentary wait ti...

  • Casual Listener
  •   Plan Premium Country  U.S. Device iPhone 6S (iOS 12.1.1)     Hello! I’m unable to share to my Instagram Stories from the Spotify option. I’m able to share it anywhere e...
  • petermwilson
  • Casual Listener
  • 6155 Views
  • 8 replies
  • 9 likes
  • 6155 Views
  • 8 replies
  • 9 likes

Music stop playing when making an instagram story

I use my Spotify’s music as background for my stories, but since I got an iPhone 7 every time I try to make a story, music stops playing every time I push the record button.

  • Newbie
  • I use my Spotify’s music as background for my stories, but since I got an iPhone 7 every time I try to make a story, music stops playing every time I push the record button.
  • aymardb
  • Casual Listener
  • 73024 Views
  • 9 replies
  • 5 likes
  • 73024 Views
  • 9 replies
  • 5 likes

Superuser Contribution iOS Alpha & Beta Programs

We are excited to announce we are launching both an Alpha and a Beta program for the Spotify iOS. Please read below for more information on how to get started. We appreciate your help in making the Spotify app the best it can be. What are the Spotify...

  • Moderator
  • Moderator
  • We are excited to announce we are launching both an Alpha and a Beta program for the Spotify iOS.   Please read below for more information on how to get started. We appreciate your help in m...
  • MattSuda
  • Spotify Star
  • 22968 Views
  • 4 replies
  • 14 likes
  • 22968 Views
  • 4 replies
  • 14 likes

spotify pausing when recording stories

When I had an iPhone 8 plus I used to let spotify songs playing in second plan and when I recorded stories on instagram they kep playing. Now I bought an iPhone XS Max and when I start recording a story on instagram, spotify pauses, so I cant record ...

  • Newbie
  • When I had an iPhone 8 plus I used to let spotify songs playing in second plan and when I recorded stories on instagram they kep playing. Now I bought an iPhone XS Max and when I start recording a st...
  • landonharris88
  • Composer
  • 5586 Views
  • 3 replies
  • 2 likes
  • 5586 Views
  • 3 replies
  • 2 likes

Sleep Timer unresponsive on iPad

PlanPremiumDevice(iPad Pro 2018)Operating SystemIOS My Question or IssueA sleep timer is available for podcasts on my Spotify account, however any time I click on it within the menu nothing happens. There is no response or follow up menu, and no slee...

  • Newbie
  • Plan Premium Device (iPad Pro 2018) Operating System IOS   My Question or Issue A sleep timer is available for podcasts on my Spotify account, however any time I click on it within the m...
  • supergirl558824
  • Music Fan
  • 1424 Views
  • 1 replies
  • 0 likes
  • 1424 Views
  • 1 replies
  • 0 likes

Some local files won’t download

I recently got a new phone (iPhone 6s) and have tried to download my local files. Strangely, only some of files will show up on the phone. I didn’t have this issue with my old phone (a 5s). I have tried all of the recommendations listed on this forum...

  • Music Fan
  • I recently got a new phone (iPhone 6s) and have tried to download my local files. Strangely, only some of files will show up on the phone. I didn’t have this issue with my old phone (a 5s). I have tr...
  • agrumwald
  • Music Fan
  • 448 Views
  • 1 replies
  • 0 likes
  • iphone
    local files
  • 448 Views
  • 1 replies
  • 0 likes

Dumb question please help

I’m in the US. Using free version. I’m new to Spotify but I am following a few friends. I’m on an iPhone 8. My problem is when I view a friend’s public playlist, the songs content varies every time I look at the playlist. I can look at it and it migh...

  • Newbie
  • I’m in the US. Using free version. I’m new to Spotify but I am following a few friends. I’m on an iPhone 8. My problem is when I view a friend’s public playlist, the songs content varies every time I...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Spotify App needs more storage space AFTER un-downloading songs

PlanFree/PremiumCountryAustriaDeviceiPhone 6SOperating SystemiOS 12.0.1 My Question or IssueWhen making multiple songs available offline the storage use naturally goes up. (And by the way, after having that issue for YEARS there STILL is no functiona...

  • Casual Listener
  •   Plan Free/Premium Country Austria Device iPhone 6S Operating System iOS 12.0.1   My Question or Issue When making multiple songs available offline the storage use naturally goe...
  • zaps
  • Casual Listener
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Deleting songs from a huge playlist

I have 300+ songs. How do I find the one song I want to delete from my playlist? I don’t want to scroll through 300 songs to find the one. My playlist will only get bigger over time. I want to search through a filter and delete the Song. Also, how do...

  • Newbie
  • I have 300+ songs.  How do I find the one song I want to delete from my playlist?  I don’t want to scroll through 300 songs to find the one. My playlist will only get bigger over time. &nbs...
  • supergirl558824
  • Music Fan
  • 517 Views
  • 1 replies
  • 1 likes
  • 517 Views
  • 1 replies
  • 1 likes

Problem with syncing onto Iphone

I have been trying to download a song that I have in my local files on my computer. Other posts were saying disable the firewall and other things to try but they didn't work for me. One said to try and reinstalling the app. When I did that the song t...

  • Newbie
  • I have been trying to download a song that I have in my local files on my computer. Other posts were saying disable the firewall and other things to try but they didn't work for me.  One said to...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

listen to f1f

HelloI'm a premium user on an iPhone 8 (ios 12) in France. Very often, I have a message that appears when listening saying that I listen to f1f and proposing to continue (see image attached) while I do not use any bluetooth device and the sound stops...

  • Newbie
  • Hello I'm a premium user on an iPhone 8 (ios 12) in France.  Very often, I have a message that appears when listening saying that I listen to f1f and proposing to continue (see image attached)...
  • landonharris88
  • Composer
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Songs unavailable

Hey I have some issues with grayed out songs in specific playlists,like the madden music Monday’s playlist.Some songs are greyed out and I can’t play them,but when I search for this song I can play it regularly...Those are all explicit songs btwPlanP...

  • Music Fan
  • Hey I have some issues with grayed out songs in specific playlists,like the madden music Monday’s playlist. Some songs are greyed out and I can’t play them,but when I search for this song I can play...
  • FatCheese
  • Music Fan
  • 1452 Views
  • 6 replies
  • 0 likes
  • 1452 Views
  • 6 replies
  • 0 likes