Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68585 Views
16 replies
37 likes

68585 Views
16 replies
37 likes

Won’t let me search for music

PlanPremiumCountry USADeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. Today I noticed that my spotify's search feature no longer works. I am a premium user and ordinarily can search and choose whichev...

aani1901
Casual Listener
Plan Premium Country USA Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. Today I noticed that my spotify's searc...
2018-11-22 3:30:54 AM
2018-11-23 1:16:47 PM
Grisley
Newbie
958 Views
2 replies
1 likes

958 Views
2 replies
1 likes

can't disable shuffle on playlist

PlanFree/PremiumCountry Device(Operating System My Question or Issue

drd39
Casual Listener
Plan Free/Premium Country Device (Operating System My Question or Issue
2018-11-14 7:19:02 AM
2018-11-23 1:28:54 AM
drd39
Casual Listener
1842 Views
6 replies
0 likes

1842 Views
6 replies
0 likes

Spotify Connect not working

Spotify connect not working with Apple products. The only option I have to connect to marantz using the Spotify app shows up in airplay menu and not the “connect to a device” menu.Spotify v 8.4.79iOS 12.1Marantz firmware “latest”have reset everything...

ckloes
Newbie
Spotify connect not working with Apple products. The only option I have to connect to marantz using the Spotify app shows up in airplay menu and not the “connect to a device” menu. Spotify v 8.4.79 ...
2018-11-22 6:10:50 PM
377 Views
0 replies
1 likes

377 Views
0 replies
1 likes

Superuser Contribution Offline downloads missing when iphone Restore

Whenever I restore my iphone all my Spotify albums, songs, playlists that I have downloaded offline are missing. Apple Music is all there, but spotify music downloaded is NOT. iphone X

cdmiller35
Newbie
Whenever I restore my iphone all my Spotify albums, songs, playlists that I have downloaded offline are missing. Apple Music is all there, but spotify music downloaded is NOT. iphone X &nbs...
2018-11-20 10:05:03 PM
2018-11-22 3:57:39 PM
Guido
Spotify Legend
1086 Views
1 replies
0 likes

1086 Views
1 replies
0 likes

how to locate AND remove a song from the playlist???

hi all,i have the iOS app and the desktop app (WIN).I have 800 songs on my playlist, so if i'd like to locate a song to be deleted from the playlist, the "edit" + delete option is doesn't make sense.... because it forces me to SCROLL 800 SONGS...is t...

natiep
Casual Listener
hi all, i have the iOS app and the desktop app (WIN). I have 800 songs on my playlist, so if i'd like to locate a song to be deleted from the playlist, the "edit" + delete option is...
2018-11-14 12:03:52 PM
2018-11-22 1:13:49 PM
natiep
Casual Listener
1381 Views
3 replies
0 likes

1381 Views
3 replies
0 likes

Superuser Contribution Local files no longer downloading

I am a premium user and realize Spotify stopped allowing you to download music onto the desktop version from local files. However my old files I downloaded previously that play on my computer and show up on my iPhone app playlist will not play. It sh...

jbdbackfan
Regular
I am a premium user and realize Spotify stopped allowing you to download music onto the desktop version from local files. However my old files I downloaded previously that play on my ...
2018-10-04 12:39:02 AM
2018-11-22 10:59:16 AM
Peter
Spotify Legend
965 Views
1 replies
0 likes
downloaded
local file

965 Views
1 replies
0 likes

Superuser Contribution (Local Files) Two specific songs from local files won't play

Hello all, I have listened to local files on my phone for a while. I recently got my phone replaced, so I had to add my local files music for the first time in a wile, and it worked after I resolved a few issues by looking on the Spotify Community. A...

gwkarsten
Newbie
Hello all, I have listened to local files on my phone for a while. I recently got my phone replaced, so I had to add my local files music for the first time in a wile, and it worked afte...
2018-10-02 7:21:56 PM
2018-11-22 10:55:49 AM
Peter
Spotify Legend
1163 Views
1 replies
0 likes

1163 Views
1 replies
0 likes

Queue Glitch

Hello, i have had an issues for the last few months with my queue. This only occurs when using my iphone and when i add more than 1 song into my queue, its as if the last song is invisible in the queue, there is a blank spot. It makes editing my queu...

Will2024
Regular
Hello, i have had an issues for the last few months with my queue. This only occurs when using my iphone and when i add more than 1 song into my queue, its as if the last song is invisible in the que...
2018-09-19 2:19:38 PM
2018-11-22 5:13:26 AM
Kris_nc
Casual Listener
2818 Views
5 replies
10 likes

2818 Views
5 replies
10 likes

Solved!! Won’t play unless on WiFi. VERY LAME

It won’t play unless it’s connected to WiFi. I can’t find an answer as to any setting for this. The private listen doesn’t make any difference. Is there some block when using data? I have unlimited so I don’t Need this. Just redownloaded it to no ava...

Ramsickle13
Casual Listener
It won’t play unless it’s connected to WiFi. I can’t find an answer as to any setting for this. The private listen doesn’t make any difference. Is there some block when using data? I have unlimited s...
2018-11-22 4:13:11 AM
2018-11-22 4:33:49 AM
Ramsickle13
Casual Listener
586 Views
1 replies
0 likes

586 Views
1 replies
0 likes

Premium Paused/Different Country

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S9+, Samsung Galaxy Note8Operating SystemAndroid Version 8.0.0 My Question or IssueI have 2 concerns which need attention: 1.) My premium has been paused, however, the SMART Postpaid account which is ...

user-removed
Visitor
Plan Premium Country Philippines Device Samsung Galaxy S9+, Samsung Galaxy Note8 Operating System Android Version 8.0.0 My Question or Issue I have 2 concerns which need atte...
2018-11-21 11:11:31 PM
2018-11-21 11:55:06 PM
user-removed
Not applicable
418 Views
1 replies
0 likes

418 Views
1 replies
0 likes

Will not play the ONLY song in Playlist

PlanFreeCountry DeviceiPhone 7Operating SystemiOS 10 ? Latested update My Question or Issue Added ONE song to a new playlist.Spotify decided to add 10 or more song, that I removed so I only have 1 song.Hit suffle since that is the only button availab...

StupidApp
Newbie
Plan Free Country Device iPhone 7 Operating System iOS 10 ? Latested update My Question or Issue Added ONE song to a new playlist. Spotify deci...
2018-11-21 10:38:34 PM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

Optimizing for new ipads and new interface

PlanFree/PremiumCountry Device(iPhone x, Macbook Pro late 2016, ipad pro 11``Operating System(iOS 12 Android Oreo, Windows 10,etc.) My Question or Issue Can we expect a better interface for the ipad? And optimizeimg for the the new pro models?

Hallayallah
Casual Listener
Plan Free/Premium Country Device (iPhone x, Macbook Pro late 2016, ipad pro 11`` Operating System (iOS 12 Android Oreo, Windows 10,etc.) My Question or Issue Can we...
2018-11-21 7:57:28 PM
818 Views
0 replies
9 likes

818 Views
0 replies
9 likes

Guests can’t see Echo devices

When guests come over they cannot see any Echo devices when connected to WiFi. I feel it should be easy for a guest to just connect to WiFi and play their songs/playlists. They have their own Spotify account.

sccr410
Newbie
When guests come over they cannot see any Echo devices when connected to WiFi. I feel it should be easy for a guest to just connect to WiFi and play their songs/playlists. They have their own S...
2018-11-21 5:16:33 PM
417 Views
0 replies
0 likes

417 Views
0 replies
0 likes

I cant find a heart button on play screen

PlanPremiumCountry CanadaDeviceIphone 7+, mac book pro retina 15Operating System(iOS 12My Question or Issue The Heart button is missing on my Spotify play screen and Mac book..... But my friends have the heart button!! Anyone know why the Heart butto...

Harida
Newbie
Plan Premium Country Canada Device Iphone 7+, mac book pro retina 15 Operating System (iOS 12 My Question or Issue The Heart button is missing on my Spotify p...
2018-11-21 12:58:04 PM
2018-11-21 4:28:38 PM
landonharris88
Composer
2341 Views
1 replies
0 likes
Heart button

2341 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify not Optimized for iPhone XS Max

Good evening, I bought a new iPhone XS Max and downloaded the app just fine. Everything worked perfectly - the font was ideal, fonts were not too large and the general app fit perfectly with the size of the screen. I then decided to restore and backu...

couz12
Newbie
Good evening, I bought a new iPhone XS Max and downloaded the app just fine. Everything worked perfectly - the font was ideal, fonts were not too large and the general app fit perfectly with the...
2018-11-02 2:08:24 PM
2018-11-21 2:29:25 PM
Guido
Spotify Legend
6223 Views
14 replies
0 likes

6223 Views
14 replies
0 likes

Push notifcations not working

I have had a Spotify account that was initially created because my first account was LOCKED to a Facebook account I wanted to delete. Ever since the playlists were transferred to a new account, I have not received a push notification. I have many dev...

funkthew0rld
Regular
I have had a Spotify account that was initially created because my first account was LOCKED to a Facebook account I wanted to delete. Ever since the playlists were transferred to a new account, I hav...
2018-11-17 5:56:57 PM
2018-11-21 2:22:34 PM
funkthew0rld
Regular
470 Views
2 replies
0 likes

470 Views
2 replies
0 likes

Superuser Contribution Unsaved song will not leave library

PlanPremiumCountry USADeviceiPhone 7 Plus and Windows 7 DesktopOperating SystemiOS, Windows My Question or IssueI deleted all my songs from the library so I could start fresh but there is one song despite not even being available for streaming will n...

Salmons19
Casual Listener
Plan Premium Country USA Device iPhone 7 Plus and Windows 7 Desktop Operating System iOS, Windows My Question or Issue I deleted all my songs from the library so I could start ...
2018-11-08 8:08:01 AM
2018-11-21 1:09:55 PM
Katerina
Spotify Legend
572 Views
3 replies
0 likes

572 Views
3 replies
0 likes

Superuser Contribution Daily Mix Issues

PlanPremiumCountryUK DeviceiPad ProOperating SystemiOS 12.1 My Question or Issue When I switch from listening to an album to a daily play list or play list of any kind, it will play the first track of the mix/playlist but then it will go back to play...

sogunbiyi1982
Casual Listener
Plan Premium Country UK Device iPad Pro Operating System iOS 12.1 My Question or Issue When I switch from listening to an album to a daily play list or play list of any k...
2018-11-07 4:03:59 PM
2018-11-21 1:06:48 PM
Katerina
Spotify Legend
550 Views
3 replies
0 likes

550 Views
3 replies
0 likes

Music sound lower when downloaded

Hey! I use an iPhone 8 Plus with premium account. When I listened music on streaming the sound is good but when I download the songs they sound very low, I have set up both streaming and download quality as high quality. Does anyone have the same pro...

raseguelp
Casual Listener
Hey! I use an iPhone 8 Plus with premium account. When I listened music on streaming the sound is good but when I download the songs they sound very low, I have set up both streaming and download qua...
2018-11-21 5:36:57 AM
2018-11-21 12:15:10 PM
iustinr
Composer
2374 Views
2 replies
0 likes

2374 Views
2 replies
0 likes

Solved!! Can't use Navigation with Offline Mode

Premium userios12.1iphone XS Max I can't seem to link Spotify to Google Maps or Waze when Spotify is in offline mode. I'm trying to play from my downloaded list only, which works fine by itself when offline, but when using car navigation it won't sho...

bladebarrier
Newbie
Premium user ios12.1 iphone XS Max I can't seem to link Spotify to Google Maps or Waze when Spotify is in offline mode. I'm trying to play from my downloaded list only, wh...
2018-11-20 7:39:13 PM
2018-11-20 12:10:30 AM
landonharris88
Composer
1231 Views
1 replies
0 likes

1231 Views
1 replies
0 likes

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