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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62759 Views
  • 16 replies
  • 37 likes
  • 62759 Views
  • 16 replies
  • 37 likes

IPOD v.9.3.5 - can't download the Spotify App

I have just purchased Premium Spotify for my family but cant get the Spotify App to download for my daughters IPOD Touch. It's at the latest IOS version of 9.3.5 and accordingy to the Spotify site this is acceptable for downloading the App.... But I ...

  • Newbie
  • I have just purchased Premium Spotify for my family but cant get the Spotify App to download for my daughters IPOD Touch. It's at the latest IOS version of 9.3.5 and accordingy to the Spotify site th...
  • Theothistle
  • Roadie
  • 6251 Views
  • 2 replies
  • 1 likes
  • 6251 Views
  • 2 replies
  • 1 likes

Solved!! Apple Watch App not appearing

I have all the minimum required app levels and OS levels on both my iPhone and Watch.... However no matter what I do the app isn't showing up on my Apple Watch 4. I've tried reinstalling Spotify and resyncing apps but nothing. Any ideas? See attachme...

  • Casual Listener
  • I have all the minimum required app levels and OS levels on both my iPhone and Watch.... However no matter what I do the app isn't showing up on my Apple Watch 4. I've tried reinstalling Spotify and ...
  • williamjaywhale
  • Casual Listener
  • 9341 Views
  • 1 replies
  • 1 likes
  • 9341 Views
  • 1 replies
  • 1 likes

Shuffle not working in Car

PlanPremiumCountry USADeviceiPhone 8 PlusOperating SystemiOS 12.1 My Question or IssueThere was a previous topic on this issue from last year, of which I was affected as well: https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle-and-Repeat-not-wo...

  • Regular
  •   Plan Premium Country  USA Device iPhone 8 Plus Operating System iOS 12.1   My Question or Issue There was a previous topic on this issue from last year, of which I was aff...
  • GahDuma
  • Regular
  • 596 Views
  • 2 replies
  • 0 likes
  • 596 Views
  • 2 replies
  • 0 likes

Spotify only shuffling small portion of large playlists

PlanpremiumCountryUSADevice(iPhone 7ios 12 My Question or Issuewhen shuffling a long playlist, spotifybisnonly gradsing 100 or so songs rather than shuffling the entire list. This first started happening several days ago, before that it would shuffle...

  • Newbie
  • Plan premium Country USA Device (iPhone 7 ios 12   My Question or Issue when shuffling a long playlist, spotifybisnonly gradsing 100 or so songs rather than shuffling the entire list. T...
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Issue with Homepod

PlanPremiumCountry AustriaDeviceIPhone 8+Operating SystemiOS 12 My Question or Issue When I select HomePod as Airplay Device I loose the Connection after few Tracks. When I try to re-connect it fails often. I need to restart Spotify or reconnect with...

  • Regular
  • Plan Premium Country  Austria Device IPhone 8+ Operating System iOS 12   My Question or Issue  When I select HomePod as Airplay Device I loose the Connection after few Tracks...
  • Peter
  • Spotify Legend
  • 16401 Views
  • 3 replies
  • 0 likes
  • 16401 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Time indicators disapears after a couple of secunds, using the app for iPhone.

Time indicators disapears after a couple of secunds, using the app for iPhone. Is there a way to keep them all the time?

  • Regular
  • Time indicators disapears after a couple of secunds, using the app for iPhone. Is there a way to keep them all the time?
  • Peter
  • Spotify Legend
  • 993 Views
  • 7 replies
  • 0 likes
  • Timer Countdown
  • 993 Views
  • 7 replies
  • 0 likes

SM-A300FU

PlanPremiumCountry SingaporeDevice(iPhone X)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’ve been getting interrupted with this pop up! I tried to change password, log out all devices but nothing works! And it even re...

3A7D32D5-C2D9-4EB4-A2FE-CD275AA6421E.png
  • Newbie
  •     Plan Premium Country  Singapore Device (iPhone X) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I’ve been getting ...
  • Agustin6
  • Composer
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS beta Apple Watch with cellular

Will there be a stand alone app for the Apple Watch? With the ability to stream music, not just play offline lists?Like Apple Music, it syncs the playlist and can play them without the phone nereby.

  • Casual Listener
  • Will there be a stand alone app for the Apple Watch? With the ability to stream music, not just play offline lists? Like Apple Music, it syncs the playlist and can play them without the phone nereby...
  • elRedeo
  • Casual Listener
  • 3442 Views
  • 4 replies
  • 3 likes
  • Apple Watch
    Beta
  • 3442 Views
  • 4 replies
  • 3 likes

Solved!! Radio function is missing

I was coming to report issues with no longer having access to the Daily Mix, which it seems many people have also had, but now the problem is that there is no longer a "radio" on my iPhone Spotify app. The only choices along the bottom of the screen ...

  • Casual Listener
  • I was coming to report issues with no longer having access to the Daily Mix, which it seems many people have also had, but now the problem is that there is no longer a "radio" on my iPhone Spotify ap...
  • Luke
  • Spotify Star
  • 878 Views
  • 3 replies
  • 0 likes
  • 878 Views
  • 3 replies
  • 0 likes

Try linking facebook but nothing happens

Hi there. I recently started using Spotify again as it launched where I live. Recovered my password, signed in (Spotify app on iOS) setup premium and all good so far. I searched for posts with similar issues but didn’t find my exact problem. Problem ...

  • Casual Listener
  • Hi there. I recently started using Spotify again as it launched where I live. Recovered my password, signed in (Spotify app on iOS) setup premium and all good so far.   I searched for posts wi...
  • mbgaz
  • Casual Listener
  • 397 Views
  • 2 replies
  • 0 likes
  • 397 Views
  • 2 replies
  • 0 likes

All songs stop playing after :10

I’m trying to teach a 7 AM yoga class with my Spotify playlist but none of the songs on ANY of my playlists will play passed 10 seconds so I have to teach class this without any music and that is extremely frustrating. Is happening with everyone or i...

  • Newbie
  • I’m trying to teach a 7 AM yoga class with my Spotify playlist but none of the songs on ANY of my playlists will play passed 10 seconds so I have to teach class this without any music and that is ext...
  • Loxer
  • Community Legend
  • 418 Views
  • 4 replies
  • 0 likes
  • 418 Views
  • 4 replies
  • 0 likes

Lagging

PlanPremiumCountry United StatesDeviceIphone 7Operating SystemIOS 12.1 My Question or Issue My device has the latest software update and the latest version of the app. But it lags when i try to use the app or switch songs. It does it all the time. Wh...

  • Newbie
  • Plan Premium Country  United States Device Iphone 7 Operating System IOS 12.1   My Question or Issue  My device has the latest software update and  the latest version of...
  • Loxer
  • Community Legend
  • 892 Views
  • 1 replies
  • 0 likes
  • 892 Views
  • 1 replies
  • 0 likes

Nowhere to login on my iphone app

I had to reboot my iphone 10(iOS 12.1) from scratch and re download all my apps. When I open up Spotify, it automatically puts me into a random username with a bunch of numbers (not the same as my account). I have Premium and am able to log in on the...

  • Casual Listener
  • I had to reboot my iphone 10(iOS 12.1) from scratch and re download all my apps. When I open up Spotify, it automatically puts me into a random username with a bunch of numbers (not the same as my ac...
  • Loxer
  • Community Legend
  • 373 Views
  • 2 replies
  • 1 likes
  • 373 Views
  • 2 replies
  • 1 likes

Solved!! Apple Watch App Bugs

PlanPremiumCountry United States DeviceiPhone SEOperating SystemiOS 12.1 My Question or Issue So recently I have gotten the new Spotify update that introduces the Apple Watch app. I installed it and it works decently. The app is very buggy. It doesn’...

  • Gig Goer
  •   Plan Premium Country  United States  Device iPhone SE Operating System iOS 12.1   My Question or Issue  So recently I have gotten the new Spotify update that in...
  • ardacebi
  • Composer
  • 6561 Views
  • 1 replies
  • 1 likes
  • 6561 Views
  • 1 replies
  • 1 likes

Artist list keeps disappearing

No problems with Spotify for 6 months until recently when I open the app my saved list of artists is drastically reduced. I have tried deleting cache and restarting the app but this doesn’t work. The only fix is to delete and reinstall, surely I shou...

  • Newbie
  • No problems with Spotify for 6 months until recently when I open the app my saved list of artists is drastically reduced. I have tried deleting cache and restarting the app but this doesn’t work. The...
  • randich
  • Newbie
  • 912 Views
  • 4 replies
  • 2 likes
  • 912 Views
  • 4 replies
  • 2 likes

Queue on iPhone not showing last song in queue

PlanPremiumCountry USDeviceiPhone 8Operating Systemios 10 My Question or Issue When I have songs in the queue the last one shows it’s there but won’t display and let me move it around. The queue will glitch if I try to move songs around too and won’t...

  • Newbie
  • Plan Premium Country  US Device iPhone 8 Operating System ios 10   My Question or Issue  When I have songs in the queue the last one shows it’s there but won’t display and le...
  • Lancesantos
  • Newbie
  • 596 Views
  • 2 replies
  • 3 likes
  • 596 Views
  • 2 replies
  • 3 likes

Get music to shut off when playing a sc video?

My old truck when using Bluetooth from my iPhone, would pause the music when I listened or opened a Snapchat video, then go back to playing once I closed out. It doesn’t do that anymore. So is there a way to bring that back, or is there anyway that I...

  • Newbie
  • My old truck when using Bluetooth from my iPhone, would pause the music when I listened or opened a Snapchat video, then go back to playing once I closed out. It doesn’t do that anymore. So is there ...
  • landonharris88
  • Composer
  • 1513 Views
  • 1 replies
  • 0 likes
  • 1513 Views
  • 1 replies
  • 0 likes

My Spotify won’t go online

My Spotify won’t go online. I’m only getting up an error code 126! Please help, been that a couple of days and yes I have Internet

  • Newbie
  • My Spotify won’t go online. I’m only getting up an error code 126! Please help, been that a couple of days and yes I have Internet   
  • landonharris88
  • Composer
  • 889 Views
  • 1 replies
  • 0 likes
  • 889 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify running on the background even though I killed the app

PlanPremiumCountryMexicoDeviceiPhone 8 PlusOperating SystemiOS 12.1 My Question or Issue I noticed that, even though I close the Spotify app (Home button x2 + swipe up), somehow Spotify is still running. Just now, I was watching a video on my PC and ...

  • Newbie
  • Plan Premium Country Mexico Device iPhone 8 Plus Operating System iOS 12.1   My Question or Issue  I noticed that, even though I close the Spotify app (Home button x2 + swipe up),...
  • Peter
  • Spotify Legend
  • 2018 Views
  • 1 replies
  • 0 likes
  • 2018 Views
  • 1 replies
  • 0 likes