Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69782 Views
16 replies
37 likes

69782 Views
16 replies
37 likes

You are listening on Web Player (chrome)

DeviceIPhone 6+My Question or IssueMy Spotify app stops playing my music intermittently and provides me the attached message below. Is there a setting I can change to stop these interruptions? I have to select my iPhone and then start over by selecti...

RKgt05
Newbie
Device IPhone 6+ My Question or Issue My Spotify app stops playing my music intermittently and provides me the attached message below. Is there a setting I can change to stop these interruptions? ...
2018-10-27 1:11:31 AM
761 Views
0 replies
0 likes

761 Views
0 replies
0 likes

I can´t log in in my iphone

PlanFree/PremiumCountry México Device(iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My question is that i erease the spotify app and i just dowloaded again and dont let ...

andrescarreon
Newbie
Plan Free/Premium Country México Device (iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2018-10-26 9:00:15 PM
2018-10-26 11:54:29 PM
Loxer
Community Legend
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

Watch Ad button doesn't play ad

PlanFree/PremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12 My Question or Issue The "WATCH AD" button does not work anymore. When the prompt comes up and I click on the button it just starts playing a new song afterward. This preve...

shaunmc02
Regular
Plan Free/Premium Country United States Device iPhone 7 Plus Operating System iOS 12 My Question or Issue The "WATCH AD" button does not work anymore. When the prompt comes up ...
2018-10-26 9:41:20 PM
428 Views
0 replies
1 likes

428 Views
0 replies
1 likes

Solved!! Can‘t turn off Shuffle iOS 12 iPhone app

PlanPremiumCountryGermanyDeviceiPhone 7Operating SystemiOS 12 My Question or Issue I am a frequent listener to the Discovery Weekly Playlist. This is one of the Playlists I like to listen sometimes without shuffle, but for some reason I do not have t...

Len88
Casual Listener
Plan Premium Country Germany Device iPhone 7 Operating System iOS 12 My Question or Issue I am a frequent listener to the Discovery Weekly Playlist. This is one of the Playlist...
2018-10-24 6:13:12 PM
2018-10-26 6:50:41 PM
rttnappl
Newbie
1539 Views
3 replies
0 likes
ios12
iphone 7
Shuffle Function

1539 Views
3 replies
0 likes

Quality seems degraded from time to time on iPhone + Airpods

Hey everyone,Recently I started noticing a downgrade in quality from time to time, when I am going to work, and listening to music with my Airpods. I can hear that I am not in 320kbps anymore, but in 256kbps, or less. I can hear a nasty saturation in...

tamasswld
Casual Listener
Hey everyone, Recently I started noticing a downgrade in quality from time to time, when I am going to work, and listening to music with my Airpods. I can hear that I am not in 320kbps anymore, bu...
2018-10-24 3:26:26 PM
2018-10-26 6:21:55 PM
tamasswld
Casual Listener
409 Views
2 replies
0 likes

409 Views
2 replies
0 likes

Songs

Recently, my Spotify app changed, and now, when I search for a particular song and pull up dozens of covers by different groups, Spotify won't play the SONGS list. Instead it plays one song, then jumps to a whole different playlist. How do I fix it? ...

Mprovise97
Newbie
Recently, my Spotify app changed, and now, when I search for a particular song and pull up dozens of covers by different groups, Spotify won't play the SONGS list. Instead it plays one song, then jum...
2018-10-26 5:51:53 PM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Can't access new releases beyond recommended albums?

My Question or IssueThe newly updated layout only gives me access to several albums that were pre-selected based on my listening history. What about a list of all new releases? PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.0.1

skycaptainshell
Casual Listener
My Question or Issue The newly updated layout only gives me access to several albums that were pre-selected based on my listening history. What about a list of all new releases? Plan Premi...
2018-10-26 5:20:45 PM
365 Views
0 replies
4 likes

365 Views
0 replies
4 likes

Spotify "30 minutes of ad-free doesn't work

PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 12 My Question or Issue When the quick blurb about tapping to watch the video to get 30 minutes of ad-free music comes up, I tap on Watch Video, and then it goes right to the next song in my playli...

0p3nsrc
Newbie
Plan Free Country USA Device iPhone 7 Operating System iOS 12 My Question or Issue When the quick blurb about tapping to watch the video to get 30 minutes of ad-free...
2018-10-26 4:49:18 PM
543 Views
0 replies
0 likes

543 Views
0 replies
0 likes

Disappearing “browser” and “radio” options

PlanPremium Country New Zealand DeviceiPhone 8s My Question or Issue: Good Evening! I have recently logged out of my Spotify, to long in again w Facebook. I had Spotify premium which is free w the package from my service provider (previously utilised...

BrittanyVincent
Newbie
Plan Premium Country New Zealand Device iPhone 8s My Question or Issue: Good Evening! I have recently logged out of my Spotify, to long in again w Fa...
2018-10-19 11:52:35 AM
2018-10-26 3:32:07 PM
Redro
Newbie
899 Views
8 replies
2 likes

899 Views
8 replies
2 likes

Tap screen to stop scrolling selects song

PlanPremiumuS DeviceiPhone 8 PlusOperating SystemiOS 12 Whenever scrolling down through a list of songs, and I touch to stop the scrolling, if my tap happens to occur on a song, it will start playing that song. Normally when scrolling a tap should on...

OilRigDigger
Regular
Plan Premium uS Device iPhone 8 Plus Operating System iOS 12 Whenever scrolling down through a list of songs, and I touch to stop the scrolling, if my tap happens to occu...
2018-10-21 8:03:04 AM
2018-10-26 2:48:15 AM
rhettdean
Music Fan
1134 Views
1 replies
2 likes

1134 Views
1 replies
2 likes

Library limit reached; how to identify songs already in playlists?

PlanPremium DeviceApplies to all devices Operating SystemAll OSes. My Question or IssueI'm one of the power users I suppose -- I love 'Discover Weekly'and the 'Discover' to find music. When I find good songs, I add them to Playlists. If I'm adding a ...

Nearlynubile
Music Fan
Plan Premium Device Applies to all devices Operating System All OSes. My Question or Issue I'm one of the power users I suppose -- I love 'Discover Weekly'a...
2018-10-21 4:43:18 PM
2018-10-26 2:44:57 AM
rhettdean
Music Fan
335 Views
1 replies
1 likes

335 Views
1 replies
1 likes

"no more room in your library" message

I have a premium account and I want to only add an album to my library. I dont want to download it to my phone, but I keep getting the message that I've reached the 10000 limit. (no more room in your library message) Liking albums counts to that 10k ...

madcamp
Newbie
I have a premium account and I want to only add an album to my library. I dont want to download it to my phone, but I keep getting the message that I've reached the 10000 limit. (no more room in your...
2018-10-23 1:19:55 AM
2018-10-26 2:34:18 AM
rhettdean
Music Fan
564 Views
1 replies
0 likes

564 Views
1 replies
0 likes

Local File Trouble

I am using my iPhone X and Macbook Pro. When I try to get local files downloaded onto my phone, nothing pops up. I am connected to the same network, so what do I do?

seanmoleary
Newbie
I am using my iPhone X and Macbook Pro. When I try to get local files downloaded onto my phone, nothing pops up. I am connected to the same network, so what do I do?
2018-10-24 3:47:58 AM
2018-10-26 2:29:18 AM
rhettdean
Music Fan
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

Spotify for iOS Home Page: How to remove all this junk?

Plan PremiumFree/PremiumCountry USA Device iPhone 6 Operating System iOS 11xx My Question or IssueBest of artists, Jump back in, Made for (you), Mood, In for the Night, etc. etc. I don't want to see any of the junk - it's just in the way. Any way to ...

TimPadrick
Casual Listener
Plan Premium Free/Premium Country USA Device iPhone 6 Operating System iOS 11xx My Question or Issue Best of artists, Jump back in, Made for (you),...
2018-10-25 7:29:24 AM
2018-10-26 2:21:26 AM
rhettdean
Music Fan
392 Views
1 replies
0 likes

392 Views
1 replies
0 likes

Songs won’t play offline when downloaded

Hulu + Spotify PlanPremium SubscriptionUnited States Device: IPhone 8Operating SystemiOS 12.0.1 My Question or IssueOn spoitify, I have the songs and playlists downloaded, but when I go to listen offline, nothing happens or plays. All of the songs ha...

Zee230
Newbie
Hulu + Spotify Plan Premium Subscription United States Device: IPhone 8 Operating System iOS 12.0.1 My Question or Issue On spoitify, I have the songs and playlists dow...
2018-10-26 1:47:44 AM
385 Views
0 replies
0 likes

385 Views
0 replies
0 likes

Solved!! Is there no DOWNLOAD SONG button?

Seems like a pretty stupid question for me to ask but is there no download song button in spotify? I have tried spotify premium for 7 days and I realyy want to subscribe right now and swtich to spotify but the problem is I don't know how to download ...

navyz
Newbie
Seems like a pretty stupid question for me to ask but is there no download song button in spotify? I have tried spotify premium for 7 days and I realyy want to subscribe right now and swtich to spoti...
2018-10-24 6:48:35 AM
2018-10-25 12:34:27 AM
rhettdean
Music Fan
2744 Views
2 replies
0 likes

2744 Views
2 replies
0 likes

Songs keeps skipping via usb (Ford Focus 2014)

everythings fine but if i connect via usb with the car it keeps skipping the songs on loop. A single song workaround: If i start to play the song with device unplugged and after 4-5 seconds into the song I plug it into the usb port then i can listen ...

safeer98
Newbie
everythings fine but if i connect via usb with the car it keeps skipping the songs on loop. A single song workaround: If i start to play the song with device unplugged and after 4-5 seconds int...
2018-10-25 10:11:26 PM
1411 Views
0 replies
1 likes
2014
aux
focus
Ford
skipping
usb

1411 Views
0 replies
1 likes

Solved!! Search - An error occurred, try again.

Hi, This search-error thing has been goin on for months now.Most of the time when i try to search in the app it just says "Error occurred, try again". It works fine on my MacBook with the latest OS and Spotify app. Whats going on? i use search for li...

Maltin0
Casual Listener
Hi, This search-error thing has been goin on for months now. Most of the time when i try to search in the app it just says "Error occurred, try again". It works fine on my MacBook with the ...
2018-10-15 8:50:52 PM
2018-10-25 8:33:52 PM
Maltin0
Casual Listener
1677 Views
3 replies
0 likes

1677 Views
3 replies
0 likes

Switching from Bluetooth to Spotify connect requires additional step of disconnecting

DeviceiPhone 8Operating SystemiOS 12 My IssueWhen connected to bluetooth I first have to disconnect from the bluetooth device before I'm able to select a Spotify Connect device.

lluft
Newbie
Device iPhone 8 Operating System iOS 12 My Issue When connected to bluetooth I first have to disconnect from the bluetooth device before I'm able to select a Spotify Connect device.
2018-10-25 6:37:02 PM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Selection of songs in my playlist

PlanFreeCountry: US Device(iPhone 7)Operating System(iOS 10) My Question or IssueIn my spotify playlsit, there are some songs which are played frequently, while others are played after a long time. I always listen to spotify on Shuffle play. Can some...

ankushs
Casual Listener
Plan Free Country: US Device (iPhone 7) Operating System (iOS 10) My Question or Issue In my spotify playlsit, there are some songs which are played frequently, while others a...
2018-10-25 4:39:27 AM
2018-10-25 5:28:49 PM
ankushs
Casual Listener
605 Views
6 replies
0 likes

605 Views
6 replies
0 likes

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