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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

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  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80382 Views
  • 19 replies
  • 37 likes
  • 80382 Views
  • 19 replies
  • 37 likes

fix alphabetization with parentheses please

PlanPremium CountryUS DeviceiPhone 7 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hello! i'm not sure if this has been suggested before, but it would be really great if spotify could fix its issue with alphabetizing so...

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  • Casual Listener
  • Plan Premium   Country US   Device iPhone 7   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   hello! i'm not sure if this...
  • Loxer
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Music stops and starts when connected to Bluetooth device and I’m using my phone

PlanPremiumCountryAustralia DeviceIPhone Xs Operating SystemiOS 12 My Question or IssueWhen I’m streaming music to a Bluetooth device and using my phone at the same time, the music cuts in and out constantly. This doesn’t happen when I’m not using my...

  • Newbie
  • Plan Premium Country Australia   Device IPhone Xs  Operating System iOS 12   My Question or Issue When I’m streaming music to a Bluetooth device and using my phone at the sa...
  • 525 Views
  • 0 replies
  • 0 likes
  • 525 Views
  • 0 replies
  • 0 likes

Home Tab is not working

PlanFreeCountryUSA DeviceiPhone xsOperating SystemiOS 12My Question or IssueHome Tab is not working!I saw the same topic on Android section, and seems the issue has not been solved yet. In my Home Tab, I can only see the albums/Artists that I listene...

  • Casual Listener
  •   Plan Free Country USA  Device iPhone xs Operating System iOS 12 My Question or Issue Home Tab is not working! I saw the same topic on Android section, and seems the issue has n...
  • jihang1
  • Casual Listener
  • 3386 Views
  • 2 replies
  • 0 likes
  • 3386 Views
  • 2 replies
  • 0 likes

Solved!! What happens to Discoverer Weekly and Radar Release downloads when new ones arrive?

PlanFree/PremiumCountry Device(iPadProOperating System(iOS 10, My Question or Issue I have chosen to download the songs in Discoverer Weekly and Radar Release so i can listen to them offline.my question is, are these files delted each week when a new...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPadPro Operating System (iOS 10,    My Question or Issue  I have chosen to download the songs in Discoverer Weekly and Radar Release...
  • Loxer
  • Community Legend
  • 498 Views
  • 3 replies
  • 0 likes
  • 498 Views
  • 3 replies
  • 0 likes

When I Play a video on instagram Spotify keeps playing

PlanFreeCountry United StatesDeviceiPhone 8 plusOperating SystemiOS 12 My Question or Issue Whenever I play a video on instagram or watch someone’s story on Snapchat, Spotify keeps playing. I previously had an android and Spotify would stop playing w...

  • Newbie
  •   Plan Free Country  United States Device iPhone 8 plus Operating System iOS 12   My Question or Issue  Whenever I play a video on instagram or watch someone’s story on...
  • 2577 Views
  • 0 replies
  • 7 likes
  • 2577 Views
  • 0 replies
  • 7 likes

Solved!! Suddenly I am not able to download offline tracks to my phone

PlanPremiumCountryGermanyDeviceiPhone XOperating SystemiOS 11.3.1 My Question or IssueI am not able to download any offline tracks any more. I tried to reinstall Spotify on my phone and PC. I tried to do it with WLAN, LAN and USB. Nothing seems to wo...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone X Operating System iOS 11.3.1  My Question or Issue I am not able to download any offline tracks any more. I tried to reinstall Spotify on my ...
  • 1noah9
  • Casual Listener
  • 525 Views
  • 3 replies
  • 0 likes
  • 525 Views
  • 3 replies
  • 0 likes

Spotify stops after ads.

Spotify stops playing after the ad. Have to close the app and restart it. It’s like it freezes after the ad. Keeps happening every 20 minutes or so. I removed and reinstalled the app from Apps store. Still does the same thing. PlanFree Country UKDevi...

  • Newbie
  • Spotify stops playing after the ad. Have to close the app and restart it. It’s like it freezes after the ad. Keeps happening every 20 minutes or so. I removed and reinstalled the app from Apps store....
  • 455 Views
  • 0 replies
  • 0 likes
  • 455 Views
  • 0 replies
  • 0 likes

Shuffle all songs in library

PlanFreeCountry UKDeviceiPhone XSOperating SystemiOS12 My Question or Issue When clicking on 'my library', it used to be possible to select 'Songs' and then select 'shuffle all'. However, in the current version, when clicking on 'my library', the onl...

  • Casual Listener
  • Plan Free Country  UK Device iPhone XS Operating System iOS12   My Question or Issue  When clicking on 'my library', it used to be possible to select 'Songs' and then select ...
  • Turbo124
  • Casual Listener
  • 2827 Views
  • 2 replies
  • 2 likes
  • 2827 Views
  • 2 replies
  • 2 likes

Connect to a device

Plan PremiumCountry USA iPhone 7 For the last day, my "connect to a device" feature has been stuck on an instructional menu with a big "got it" button at the bottom. But every time I click "got it", it just returns me to the instructional menu so I c...

  • Newbie
  • Plan Premium Country USA   iPhone 7   For the last day, my "connect to a device" feature has been stuck on an instructional menu with a big "got it" button at the bottom.  Bu...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

Daily Mix ceased to function on my iPhone

Hello the daily mix feature ceased to function yesterday.I see all six mixes ,but as soon as i pick one , the phone says "spotify can not open this type of link on this unit" something like that (translated from swedish) it has been working for all t...

  • Roadie
  • Hello the daily mix feature ceased to function yesterday. I see all six mixes ,but as soon as i pick one , the phone says "spotify can not open this type of link on this unit" something like that (t...
  • Loxer
  • Community Legend
  • 504 Views
  • 1 replies
  • 0 likes
  • 504 Views
  • 1 replies
  • 0 likes

Vertical videos

I can’t see any vertical videos anymore? PlanPremiumCountryGermanyDeviceiPhone 6sOperating SystemiOS 12.1 My Question or Issue

  • Casual Listener
  • I can’t see any vertical videos anymore?  Plan Premium Country Germany Device iPhone 6s Operating System iOS 12.1   My Question or Issue  
  • Loxer
  • Community Legend
  • 5962 Views
  • 3 replies
  • 1 likes
  • 5962 Views
  • 3 replies
  • 1 likes

Genius Speed Way Too Fast

The genius facts on Spotify flash WAY TOO QUICKLY for anyone to make sense of them. Seriously. I DARE YOU AND YOUR STAFF to read Mrs Robinson on Spotify. wth

  • Newbie
  •     The genius facts on Spotify flash WAY TOO QUICKLY for anyone to make sense of them. Seriously. I DARE YOU AND YOUR STAFF to read Mrs Robinson on Spotify. wth  
  • Loxer
  • Community Legend
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Automatically adds numbers from 1 playlist I follow

PlanPremiumCountry NetherlandsDeviceiPhone 7Operating SystemLatest iOs My Question or Issue Hi!When I open my downloaded playlist (either in online or offline mode) I sometimes see songs which I don't add myself (I have no family plan) being added to...

  • Casual Listener
  • Plan Premium Country  Netherlands Device iPhone 7 Operating System Latest iOs   My Question or Issue  Hi! When I open my downloaded playlist (either in online or offline mod...
  • Loxer
  • Community Legend
  • 435 Views
  • 3 replies
  • 0 likes
  • 435 Views
  • 3 replies
  • 0 likes

Queue is broken

PlanPremiumCountry The NetherlandsDeviceiPhone 6sOperating SystemiOS 12 My Question or Issue I updated the app to the latest version (8.4.77) and now my whole queue function seems to be broken. If I add a song to my queue it will play but it’s like a...

  • Newbie
  • Plan Premium Country  The Netherlands Device iPhone 6s Operating System iOS 12   My Question or Issue  I updated the app to the latest version (8.4.77) and now my whole queue...
  • Loxer
  • Community Legend
  • 589 Views
  • 2 replies
  • 0 likes
  • 589 Views
  • 2 replies
  • 0 likes

Spotify prompts to open in "App Store" instead of the Spotify App

PlanPremiumCountryUnited States Device(iPhone Operating System(iOS 12) My Question or IssueAlright, so I'd really like to get an answer as to why when I copy and send a song link to another iPhone user via iMessage, that when the receiver of the iMes...

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  • Newbie
  • Plan Premium Country United States   Device (iPhone 😎 Operating System (iOS 12)   My Question or Issue Alright, so I'd really like to get an answer as to why when I copy and sen...
  • Loxer
  • Community Legend
  • 13431 Views
  • 2 replies
  • 3 likes
  • 13431 Views
  • 2 replies
  • 3 likes

push notifications?

PlanPremiumCountry PolandDeviceiphone 6sOperating Systemios12.0 My Question or Issue I’ve been wondering if push notifications are broken in general or it’s just my phone’s issue. I mean there is like a full page of settings for that i as i’ve been u...

  • Casual Listener
  • Plan Premium Country  Poland Device iphone 6s Operating System ios12.0   My Question or Issue  I’ve been wondering if push notifications are broken in general or it’s just my...
  • Loxer
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Botched UX on new app: text truncation and item misalignment.

The new interface on an iPhone SE is barely usable: text is truncated all over the interface. Also, spacing is weird and unintuitive. This happens when setting language in french or english. See attached pictures for details PlanPremiumCountry Canada...

  • Casual Listener
  • The new interface on an iPhone SE is barely usable:  text is truncated all over the interface.  Also, spacing is weird and unintuitive.  This happens when setting language in french or...
  • Loxer
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Make Queue Accessible from the Home Screen

PlanPremiumCountryCANADA DeviceiPhone XOperating SystemiOS latest version My Question or IssueMake Queue Accessible from the Home Screen so that we can see what's queued. There's no way to access the queue without playing something first which is ann...

  • Newbie
  • Plan Premium Country CANADA   Device iPhone X Operating System iOS latest version   My Question or Issue Make Queue Accessible from the Home Screen so that we can see what's ...
  • Loxer
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Favorite songs not showing in iOS spotify app but are showing in desktop app

So, I found an old post about this same issue that was created over 5 months ago with no resolution, so I'm bringing it back up. Why has this not been fixed yet? Issue: The iOS spotify app is showing my "Favorite Songs" as empty, however, when I use ...

  • Casual Listener
  • So, I found an old post about this same issue that was created over 5 months ago with no resolution, so I'm bringing it back up. Why has this not been fixed yet?   Issue: The iOS spotify app i...
  • Loxer
  • Community Legend
  • 1291 Views
  • 1 replies
  • 1 likes
  • 1291 Views
  • 1 replies
  • 1 likes

Suggestion algorithms should take into account song language

PlanPremiumCountryFranceDeviceIphone 6sOperating SystemiOS12 My Question or IssueA chunk of song suggestions I get is in French or from French artists, which I generally hate. If I live in France, it doesn't mean I am going to like the songs from Fre...

  • Newbie
  • Plan Premium Country France Device Iphone 6s Operating System iOS12  My Question or Issue A chunk of song suggestions I get is in French or from French artists, which I generally hate. ...
  • Loxer
  • Community Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes