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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69342 Views
  • 16 replies
  • 37 likes
  • 69342 Views
  • 16 replies
  • 37 likes

Songs don’t stay hearted or liked

I have an iPhone 8 Plus with the newest os and I’m a premium member in the US. For some reason songs don’t stay “hearted” or liked in the radios or daily mixes when I tap out of the app and come back in and the recent songs I’ve liked don’t stay in m...

  • Casual Listener
  • I have an iPhone 8 Plus with the newest os and I’m a premium member in the US. For some reason songs don’t stay “hearted” or liked in the radios or daily mixes when I tap out of the app and come back...
  • Kimicocoa
  • Casual Listener
  • 430 Views
  • 2 replies
  • 0 likes
  • 430 Views
  • 2 replies
  • 0 likes

Spotify Queue Not Working Correctly

Spotify PremiumUnited States of America iPhone 6s PlusiOS 12 For about a month and a half now, my Spotify queue has been working incorrectly. I have uninstalled it, updated the app, updated my phone to iOS 12, yet nothing works. I can move one song a...

  • Casual Listener
  • Spotify Premium United States of America   iPhone 6s Plus iOS 12      For about a month and a half now, my Spotify queue has been working incorrectly. I have uninstalled it...
  • Loxer
  • Community Legend
  • 6875 Views
  • 5 replies
  • 4 likes
  • 6875 Views
  • 5 replies
  • 4 likes

I think my iOS app is so slow..

hey Guys, i am using Spotify for so long time and I think Spotify turned really bad. On iOS iPhone X Two things - Spotify app started always new when i am not using it for 10 minutes.- Spotify is slow and takes so long to load my playlist as a sample...

  • Newbie
  •       hey Guys,   i am using Spotify for so long time and I think Spotify turned really bad. On iOS iPhone X    Two things   - Spotify app started always n...
  • Loxer
  • Community Legend
  • 2400 Views
  • 1 replies
  • 1 likes
  • 2400 Views
  • 1 replies
  • 1 likes

Bug Report: Queue malfunctions when trying to move around multiple songs

PlanPremium DeviceiPhone 6SEOperating SystemiOS 11 My Question or Issue When I put multiple songs into the queue and then try to move more than one song from the bottom of the queue to anywhere else in the queue, all of the songs appear to move to th...

  • Casual Listener
  • Plan Premium   Device iPhone 6SE Operating System iOS 11   My Question or Issue   When I put multiple songs into the queue and then try to move more than one song from the bo...
  • Loxer
  • Community Legend
  • 3666 Views
  • 12 replies
  • 1 likes
  • 3666 Views
  • 12 replies
  • 1 likes

Superuser Contribution Resuming song after several days not possible

Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.0 My Question or Issue Whenever I do not use the app for a few days, it forgets the song and playlist that was playing before. The player controls are simply not there any more. Tha...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.0  My Question or Issue Whenever I do not use the app for a few days, it forgets the song and playlist that...
  • Peter
  • Spotify Legend
  • 775 Views
  • 7 replies
  • 0 likes
  • 775 Views
  • 7 replies
  • 0 likes

Best practices for stopping Spotify from de-syncing my local purchased music

I'm a premium user on iOS 12 and Windows 10, syncing local tracks on the same wifi network. I have a folder of local music. Regularly, Spotify de-syncs previously synced local playlists from my iPhone, always for songs that aren't on Spotify. They ca...

  • Newbie
  • I'm a premium user on iOS 12 and Windows 10, syncing local tracks on the same wifi network.   I have a folder of local music. Regularly, Spotify de-syncs previously synced local...
  • 361 Views
  • 0 replies
  • 1 likes
  • 361 Views
  • 0 replies
  • 1 likes

Solved!! Ads not working

PlanFreeCountry United StatesDeviceIphone 6Operating SystemiOS 10 My Question or IssueThe ads are completely messed up. There are so many problems I'm going to put them in a list.1. When I'm not in the spotify app, and the option option to watch a vi...

  • Casual Listener
  • Plan Free Country  United States Device Iphone 6 Operating System iOS 10   My Question or Issue The ads are completely messed up. There are so many problems I'm going to put them ...
  • Loxer
  • Community Legend
  • 5891 Views
  • 3 replies
  • 0 likes
  • 5891 Views
  • 3 replies
  • 0 likes

Mac to iPhone Local files not working

I have been trying to figure out how to get the local files from my mac spotify onto my iphone. I bought an album on bandcamp.com and transferred it to itunes on both devices. I added the local source to my spotify on my mac and I'm able to play it t...

  • Newbie
  •   I have been trying to figure out how to get the local files from my mac spotify onto my iphone. I bought an album on bandcamp.com and transferred it to itunes on both devices. I added the loc...
  • wrenbird
  • Casual Listener
  • 1139 Views
  • 1 replies
  • 0 likes
  • 1139 Views
  • 1 replies
  • 0 likes

Solved!! Dark deposited songs

PlanPremiumCountryGermanyDevice(iPhone 7)Operating System(iOS 12) My Question or IssueSome of my songs saved on my device are dark deposited in my playlists. When I click them Spotify just jumps to the next song and doesn‘t let me play the dark depos...

  • Casual Listener
  •   Plan Premium Country Germany Device (iPhone 7) Operating System (iOS 12)   My Question or Issue Some of my songs saved on my device are dark deposited in my playlists. When I c...
  • Meijer1973
  • Gig Goer
  • 1746 Views
  • 4 replies
  • 1 likes
  • 1746 Views
  • 4 replies
  • 1 likes

In Recently Played - You Haven’t Saved Anything From (album name)?

PlanPremiumCountry Australia DeviceiPhone 6SOperating SystemiOS 11.4 My Question or Issue The past few days, when I go to recently played, a lot of the albums are coming up with this error message: ‘You haven’t saved anything from (album name). Save ...

  • Newbie
  • Plan Premium Country  Australia  Device iPhone 6S Operating System iOS 11.4   My Question or Issue   The past few days, when I go to recently played, a lot of the album...
  • Loxer
  • Community Legend
  • 586 Views
  • 1 replies
  • 0 likes
  • 586 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Volume issue when playing via Connect and then go to my car - Max Volume play

PlanPremiumCountryNL DeviceiPhone X & XSOperating SystemiOS 11&12 My Question or IssueSince a few months (updte of Spotify app) I have following terrible issue.When I am playing Spotify via Connect on my Yamaha receiver at normal volume and then walk...

  • Visitor
  • Plan Premium Country NL  Device iPhone X & XS Operating System iOS 11&12   My Question or Issue Since a few months (updte of Spotify app) I have following terrible issue. ...
  • Katerina
  • Spotify Legend
  • 1050 Views
  • 3 replies
  • 0 likes
  • 1050 Views
  • 3 replies
  • 0 likes

Spotify reduces song volume at the start of songs

PlanPremiumCountry USDeviceiPhone 8Operating SystemiOS 11.31 My Question or Issue:When listening to songs (streaming) on the spotify app, the volume seems to reduce itself about 1 second into the song.(seperate from phone volume settings).This only h...

  • Casual Listener
  • Plan Premium Country  US Device iPhone 8 Operating System iOS 11.31   My Question or Issue: When listening to songs (streaming) on the spotify app, the volume seems to reduce ...
  • inverlock
  • Casual Listener
  • 1139 Views
  • 3 replies
  • 0 likes
  • iOS
    Reduces
    volume
  • 1139 Views
  • 3 replies
  • 0 likes

Spotify app autoplays when I open it while my bluetooth headphones are connected

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 12.0.1 My Question or IssueI bought a new set of bluetooth headphones (AUKEY Latitude Wireless Headphones) and updated to IOS 12 on my iPhone, and now my Spotify app autoplays every time I open ...

  • Newbie
  • Plan Premium Country USA Device iPhone 6S Operating System iOS 12.0.1   My Question or Issue I bought a new set of bluetooth headphones (AUKEY Latitude Wireless Headphon...
  • 852 Views
  • 0 replies
  • 5 likes
  • 852 Views
  • 0 replies
  • 5 likes

Followed artists missing from Artists tab on iPhone

PlanPremiumCountryUK DeviceIphone 6sOperating SystemiOS 10 My Question or Issue When looking at the Artists i follow on my iphone, only a selection show up. I'm still following them, and they're still availableto listen to, but they don't show. How c...

  • Newbie
  • Plan Premium Country UK  Device Iphone 6s Operating System iOS 10   My Question or Issue  When looking at the Artists i follow on my iphone, only a selection show up. I'm sti...
  • ParentalControl
  • Composer
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Can’t see the last song in my que

PlanPremiumCountry FinlandDevice(iPhone 7)Operating System(iOS 12) My Question or IssueCan’t see the last song on my que it’s really annoying.

  • Newbie
  • Plan Premium Country  Finland Device (iPhone 7) Operating System (iOS 12)   My Question or Issue Can’t see the last song on my que it’s really annoying.  
  • Loxer
  • Community Legend
  • 542 Views
  • 1 replies
  • 0 likes
  • 542 Views
  • 1 replies
  • 0 likes

Ipad 1st Generation problem

PlanPremiumCountry ArgentinaDeviceiPad 1st Operating SystemIOS 5.1.1 (Spotify Version 0.7.2.26) Hi! I have the last update for my old ipad (0.7.2.26). My issue is I cant connect or search songs. I’m premiun! Please solve this problem for old device u...

  • Casual Listener
  • Plan Premium Country  Argentina Device iPad 1st  Operating System IOS 5.1.1 (Spotify Version 0.7.2.26)   Hi! I have the last update for my old ipad (0.7.2.26). My issue is I c...
  • ParentalControl
  • Composer
  • 1213 Views
  • 4 replies
  • 0 likes
  • 1213 Views
  • 4 replies
  • 0 likes

Superuser Contribution Local files not downloading on iPhone 8

I've had this same exact issue so many times and i've been able to fix it and get it to work every single time before. But this time it's different and no matter what options I try, my local files from my desktop will not download onto my iPhone 8. I...

  • Regular
  • I've had this same exact issue so many times and i've been able to fix it and get it to work every single time before.  But this time it's different and no matter what options I try, my local f...
  • _py-0avqq65fa
  • Regular
  • 947 Views
  • 5 replies
  • 0 likes
  • 947 Views
  • 5 replies
  • 0 likes

Spotify in UAE

PlanPremiumCountry UAEDevice(iPhone 6sOperating System My Question or Issue I have deleted the Spotify app as it wasn’t working properly for some reason after I updated my phone. I now cannot reinstall it. Can you help me on how I can access my music...

  • Regular
  •   Plan Premium Country  UAE Device (iPhone 6s Operating System   My Question or Issue  I have deleted the Spotify app as it wasn’t working properly for some reason after...
  • angiemono83
  • Regular
  • 1311 Views
  • 5 replies
  • 0 likes
  • 1311 Views
  • 5 replies
  • 0 likes

Spotify keeps the screen on

PlanPremium Family planCountry Canada DeviceiPhone 8Operating SystemiOS 12 When I’m playing music the screen stays on, which drains the battery. If I lock the screen the screen turns back on when the song changes

  • Casual Listener
  • Plan Premium Family plan Country  Canada  Device iPhone 8 Operating System iOS 12   When I’m playing music the screen stays on, which drains the battery. If I lock the screen ...
  • rianna_xxo
  • Casual Listener
  • 8789 Views
  • 5 replies
  • 1 likes
  • 8789 Views
  • 5 replies
  • 1 likes

Can’t see songs in queue

PlanPremiumCountrySwedenDeviceiPhone 6sOperating SystemiOS 12.0 My Question or IssueWhen i add songs to queue they don’t show - until i add a new song, then the first song shows. I have deleted and reinstalled the app, restarted the phone, and i have...

  • Casual Listener
  •   Plan Premium Country Sweden Device iPhone 6s Operating System iOS 12.0   My Question or Issue When i add songs to queue they don’t show - until i add a new song, then the first...
  • ToveBer
  • Casual Listener
  • 658 Views
  • 2 replies
  • 0 likes
  • 658 Views
  • 2 replies
  • 0 likes