Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
73366 Views
16 replies
37 likes

73366 Views
16 replies
37 likes

random playlist

PlanPremiumCountry FranceDevice(iPad)Operating System(iOS 10)Spotify read all my song from all my playlist randomly.How can I do when I choose a playlist , spotify launch only the song from this playlist. regards Tom

xtotox
Newbie
Plan Premium Country France Device (iPad) Operating System (iOS 10) Spotify read all my song from all my playlist randomly. How can I do when I choose a playlist , spotify la...
2018-09-12 2:08:41 PM
2018-09-12 3:59:47 PM
Loxer
Community Legend
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Spotify downgrade glitch

PlanPremiumCountry United States DeviceiPhone 7Operating System(iOS 11.4.1 My Question or Issue So this probably all started like a month ago when I came back from my trip to Florida and once I came home i updated my Spotify and oddly enough this upd...

Raredjoberts
Newbie
Plan Premium Country United States Device iPhone 7 Operating System (iOS 11.4.1 My Question or Issue So this probably all started like a month ago when I came back ...
2018-09-12 2:17:29 PM
2018-09-12 3:12:34 PM
Loxer
Community Legend
2186 Views
1 replies
0 likes

2186 Views
1 replies
0 likes

Superuser Contribution Can't add to queue or remove from queue when using Connect

PlanPremiumCountry DenmarkDevice(iPhone 8, iPad Air 2, Acer PC)Operating System(iOS 11.4.1, Windows 10,) My Question or Issue When I use my ipad or iphone to stream from, then i can't edit the queue using the desktop to edit quene on my phone or ipad...

Justaidea
Music Fan
Plan Premium Country Denmark Device (iPhone 8, iPad Air 2, Acer PC) Operating System (iOS 11.4.1, Windows 10,) My Question or Issue When I use my ipad or iphone to stream ...
2018-08-19 10:13:43 PM
2018-09-12 11:03:11 AM
Katerina
Spotify Legend
1663 Views
10 replies
0 likes

1663 Views
10 replies
0 likes

Liked Music Icon (+)

PlanPremiumCountry CanadaDevice(iPhone 7PlusOperating SystemiOS 10 My Question or IssueThe saved music icon (+), no longer appears below the left side of the album art to add to “Songs”. It has been replaced by a heart that likes the song and adds it...

AndrewRanger
Newbie
Plan Premium Country Canada Device (iPhone 7Plus Operating System iOS 10 My Question or Issue The saved music icon (+), no longer appears below the left side of the album art t...
2018-09-12 4:45:47 AM
2018-09-12 8:45:43 AM
Loxer
Community Legend
729 Views
1 replies
0 likes

729 Views
1 replies
0 likes

App won't fully download or delete from iPhone7

PlanPremiumCountry Device(iPhone 7)Operating System(iOS 11.4.1) My Question or Issue Hello,So I downloaded Spotify for my iPhone 7 last night, everything worked fine. I then deleted the app from my phone, but it still shows up as 'paper' icon, almost...

user-removed
Visitor
Plan Premium Country Device (iPhone 7) Operating System (iOS 11.4.1) My Question or Issue Hello, So I downloaded Spotify for my iPhone 7 last night, everything worked f...
2018-09-11 4:40:42 PM
2018-09-11 6:05:53 PM
Loxer
Community Legend
509 Views
1 replies
0 likes

509 Views
1 replies
0 likes

Superuser Contribution Spotify acts differently on my boyfriend's phone. Help.

Okay so my boyfriend and me both have spotify on our phones (iPhone 6s), same version, premium etc. But when he goes to Your Library > Artists then click on any artist, instead of going to the artist page it shows all the songs he downloaded/saved fr...

dimahoo
Casual Listener
Okay so my boyfriend and me both have spotify on our phones (iPhone 6s), same version, premium etc. But when he goes to Your Library > Artists then click on any artist, instead of going to th...
2018-09-08 1:39:39 AM
2018-09-11 4:11:42 PM
Peter
Spotify Legend
2881 Views
5 replies
0 likes
artists
songs list

2881 Views
5 replies
0 likes

Solved!! Change the white interface

Hii, i’m joe, and i just have a problem with my spotify. It seems after the latest update the spotify UI won’t change. Can anyone help me? I’ve tried to delete and reinstall the app and restart my iPhone. PlanPremiumCountry IndonesiaDevice(iPhone 8+)...

Jonathan70
Casual Listener
Hii, i’m joe, and i just have a problem with my spotify. It seems after the latest update the spotify UI won’t change. Can anyone help me? I’ve tried to delete and reinstall the app and restart my iP...
2018-09-11 10:33:08 AM
2018-09-11 1:57:40 PM
Loxer
Community Legend
2188 Views
1 replies
0 likes
Interface
iphone
Iphone 8 plus
iPhone 8+
Premium
problem
Spotify
UI
user

2188 Views
1 replies
0 likes

Superuser Contribution Skipping Tracks

PlanFreeCountry UKDevice(iPhone 5COperating System(iOS 10 My Question or Issue The App is playing 2-5 seconds of a Track, then skipping to the next. It will then play a Track, then skip several more. Any help appreciated.

Nosuchi
Casual Listener
Plan Free Country UK Device (iPhone 5C Operating System (iOS 10 My Question or Issue The App is playing 2-5 seconds of a Track, then skipping to the next. It will then p...
2018-09-06 10:30:05 AM
2018-09-11 1:53:12 PM
Peter
Spotify Legend
647 Views
5 replies
0 likes

647 Views
5 replies
0 likes

Superuser Contribution Queues are cleared when I reopen the app

Hey all, I have an iPhone and the way I typically listen and discover music is by making a queue (which can sometimes get to 99+ songs). However, I’ve had an ongoing issue where when I return to the app after a few hours, or let’s say when I wake up,...

Wocreba
Casual Listener
Hey all, I have an iPhone and the way I typically listen and discover music is by making a queue (which can sometimes get to 99+ songs). However, I’ve had an ongoing issue where when I retur...
2018-08-30 4:11:55 PM
2018-09-11 10:55:50 AM
Peter
Spotify Legend
950 Views
1 replies
0 likes
IOS 11
Ongoing Issues
Queue bug
queue list

950 Views
1 replies
0 likes

Superuser Contribution Spotify Premium is Cycling Songs when NOT in offline mode.

Plan : PremiumCountry : USADevice : Iphone 6sOperating System : current My Question or Issue I just updated Spotify last night via app store.Yesterday it was fine, today if I am in online mode, songs on playlists skip every 20-40 seconds .. sometimes...

SteveIvan
Casual Listener
Plan : Premium Country : USA Device : Iphone 6s Operating System : current My Question or Issue I just updated Spotify last night via app store. Yesterday it was fine, today ...
2018-09-05 3:47:51 PM
2018-09-11 10:40:21 AM
Peter
Spotify Legend
766 Views
4 replies
0 likes

766 Views
4 replies
0 likes

Not working

PlanPremiumCountryUSA Device(iPhone 7 plus Operating System(iOS 11.4.1, My Question or Issue I hadn’t updated my app since I installed it in 2017. I just did an update and now it doesn’t work. It resets my account every time I close the app. I have t...

Rachell_reid
Newbie
Plan Premium Country USA Device (iPhone 7 plus Operating System (iOS 11.4.1, My Question or Issue I hadn’t updated my app since I installed it in 2017. I just did...
2018-09-11 2:14:44 AM
2018-09-11 10:18:48 AM
Loxer
Community Legend
498 Views
1 replies
0 likes
not working

498 Views
1 replies
0 likes

Solved!! My created albums disappeared

Hi thereI’ve created 2 albums with my favourite songs and both album had disappeared.. is here any way I can bring my albums back?or did I just lose them? .. it’s ridiculous paying premium for family and this happens to you ..

foey87
Casual Listener
Hi there I’ve created 2 albums with my favourite songs and both album had disappeared.. is here any way I can bring my albums back?or did I just lose them? .. it’s ridiculous paying premium for fami...
2018-09-10 12:58:25 PM
2018-09-10 11:20:06 PM
foey87
Casual Listener
644 Views
2 replies
0 likes

644 Views
2 replies
0 likes

Spontaneous stopping/silencing/speeding up of songs and general glitchiness in the realm of playback

PlanPremiumDeviceiPhone 8Operating SystemiOS 11.2.6 My Question or Issue The title gives you the gyst of what’s going on, but there’s just a general glitchiness that happens about once every 2-3 minutes when trying to listen to music on spotify. For ...

x_zomby_woof_x
Newbie
Plan Premium Device iPhone 8 Operating System iOS 11.2.6 My Question or Issue The title gives you the gyst of what’s going on, but there’s just a general glitchiness that...
2018-09-10 6:01:45 PM
2018-09-10 7:50:00 PM
Loxer
Community Legend
9750 Views
1 replies
0 likes

9750 Views
1 replies
0 likes

Superuser Contribution LOST MY PREMIUM

PlanPremiumCountry Philipppines DeviceiPhoneXOperating SystemiOS 11.4 My Question or Issue When I updated your app my premium subscription is gone, I’ve been downgraded to free. My subscription is premium which is automatically billed to my data plan...

jviince
Newbie
Plan Premium Country Philipppines Device iPhoneX Operating System iOS 11.4 My Question or Issue When I updated your app my premium subscription is gone, I’ve been d...
2018-07-06 7:45:39 AM
2018-09-10 1:32:10 PM
Daisy
Spotify Legend
482 Views
1 replies
0 likes

482 Views
1 replies
0 likes

Solved!! Spotify UI extends beyond iPhone X safe zone after using CarPlay

when connecting to CarPlay via usb, the spotify UI on iPhone (NOT CARPAY) will go beyond the safe zone and off screen for iPhone X (see screenshot). PlanFamily premium CountryUSA DeviceIPhone XOperating System(iOS 11.4.1) My Question or Issueiphone x...

passthecurry
Music Fan
when connecting to CarPlay via usb, the spotify UI on iPhone (NOT CARPAY) will go beyond the safe zone and off screen for iPhone X (see screenshot). Plan Family premium Country USA &...
2018-09-09 6:45:53 PM
2018-09-09 9:38:31 PM
Loxer
Community Legend
1171 Views
3 replies
0 likes

1171 Views
3 replies
0 likes

Dislike a song

My Question or IssueI do not have any like or dislike buttons thumbs up or down or any way to tell Spotify that I don’t like the music they have chosen for me. How can I find these buttons? I am using an iPhone.

Laracay
Newbie
My Question or Issue I do not have any like or dislike buttons thumbs up or down or any way to tell Spotify that I don’t like the music they have chosen for me. How can I find t...
2018-09-09 9:12:03 PM
2018-09-09 9:29:39 PM
Loxer
Community Legend
22271 Views
1 replies
20 likes

22271 Views
1 replies
20 likes

can't turn on the WLAN or cellular connection on spotify

It is the first time I install spotify in iphone, I can't turn on WLAN or cellular connection, everytime I turned it on, it became off again, so I can't log in. My device is iphone6s iOS11.4.1 and spotify is the latest version. I have already tried r...

Ruiliu
Newbie
It is the first time I install spotify in iphone, I can't turn on WLAN or cellular connection, everytime I turned it on, it became off again, so I can't log in. My device is iphone6s iOS11.4.1 and sp...
2018-09-09 7:59:40 PM
2018-09-09 9:22:33 PM
Loxer
Community Legend
515 Views
1 replies
0 likes

515 Views
1 replies
0 likes

How to random shuffle without premium

PlanFreeCountry U.S.A.DeviceiPhone XOperating Systemios 12 beta My Question or Issue All my playlists have a blue shuffle symbol Nextel to them which mean they play the songs in order. I would like to randomly shuffle the songs but I can’t find any s...

Gathlinka
Newbie
Plan Free Country U.S.A. Device iPhone X Operating System ios 12 beta My Question or Issue All my playlists have a blue shuffle symbol Nextel to them which mean the...
2018-09-09 4:27:14 PM
2018-09-09 9:19:15 PM
Loxer
Community Legend
2865 Views
1 replies
0 likes

2865 Views
1 replies
0 likes

No control of app while connected to car stereo.

When I connect my iPhone to my stereo via HDMI and Bluetooth (my stereo requires both simultaneously for navigation and other features) the Spotify app enters "docked mode" and simply displays the Spotify logo and I have to control everything from th...

AMTAP
Casual Listener
When I connect my iPhone to my stereo via HDMI and Bluetooth (my stereo requires both simultaneously for navigation and other features) the Spotify app enters "docked mode" and simply displays the Sp...
2017-07-06 9:15:29 PM
2018-09-09 4:34:14 PM
wiz3
Newbie
10921 Views
18 replies
10 likes

10921 Views
18 replies
10 likes

Solved!! Download limit problem does not match with Spotify Information

PlanPremiumCountry ArgentinaDevice(iPhone 6Operating System(iOS 11) My Question or Issue Today Spotify noticed me that I ve reached the arbitrary download limit.However, if you see the capture attached, it indicate that I ve more available space for ...

JoacoRacing29
Music Fan
Plan Premium Country Argentina Device (iPhone 6 Operating System (iOS 11) My Question or Issue Today Spotify noticed me that I ve reached the arbitrary download limit. H...
2018-08-31 10:19:58 PM
2018-09-08 9:30:59 PM
Loxer
Community Legend
2920 Views
5 replies
0 likes
Counter
Download limit
Song information

2920 Views
5 replies
0 likes

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