Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
Saturday
Rastereyes
Casual Listener
79871 Views
19 replies
37 likes

79871 Views
19 replies
37 likes

Superuser Contribution iOS app forgets what was playing

1. Open the Spotify app2. Start playing something. An album, playlist, anything.3. Stop playing music for a few hours.4. Open the Spotify app and the screenwill display your place within whatever song was playing when you last had the app open.5. A f...

joshuagarr
Casual Listener
1. Open the Spotify app 2. Start playing something. An album, playlist, anything. 3. Stop playing music for a few hours. 4. Open the Spotify app and the screenwill display your place within ...
2018-08-23 10:56:13 PM
2018-09-18 8:35:46 AM
Katerina
Spotify Legend
1349 Views
5 replies
4 likes

1349 Views
5 replies
4 likes

Can’t add or remove songs from queue

PlanPremium FamilyCountry USADeviceiPhone 6s PlusiPhone 6 PlusiPhone 5siPhone SEiPhone 7 PlusiPhone 6Operating SystemiOS 11.4.1 My spotify queue has not been working correctly. When I add or change the order of the songs in my queue/up next, spotify ...

matthewochoa473
Casual Listener
Plan Premium Family Country USA Device iPhone 6s Plus iPhone 6 Plus iPhone 5s iPhone SE iPhone 7 Plus iPhone 6 Operating System iOS 11.4.1 My spotify queue has not ...
2018-09-16 6:32:26 PM
2018-09-17 5:26:09 PM
Loxer
Community Legend
1242 Views
6 replies
0 likes

1242 Views
6 replies
0 likes

why Spotify is accessing my iTunes files in iPhone ?

I saved (Favorite Songs plyalist) some songs on SpotifyAnd I also have some songs on my iphone's Music app snyced from MacBookWhenever I'm listening Favorite Songs plyalist shuffel on spotify and came across a song have same description as on my Musi...

Arianator_nikhi
Casual Listener
I saved (Favorite Songs plyalist) some songs on Spotify And I also have some songs on my iphone's Music app snyced from MacBook Whenever I'm listening Favorite Songs plyalist shuffel on s...
2018-09-17 4:36:26 PM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

Superuser Contribution Carplay asking for login

Premium, Iphone 6 plus, IOS 11.4.1 With one years experience, it looks likely that if i crash my car, it will end up in neighbours garden fences because of me concentrating to get Spotify starting in CarPlay. During this year i have had CarPlay in us...

nogdose
Casual Listener
Premium, Iphone 6 plus, IOS 11.4.1 With one years experience, it looks likely that if i crash my car, it will end up in neighbours garden fences because of me concentrating to get...
2018-08-26 1:50:30 PM
2018-09-17 4:12:08 PM
nogdose
Casual Listener
3200 Views
6 replies
0 likes

3200 Views
6 replies
0 likes

behind the lyrics does not work

PlanPremiumCountry BrazilDeviceiPhone 6Operating SystemiOS 11.4.1 My Question or Issue Behind the lyrics stop showing in my app, im already reinstalling the app, and the lyrics come back but when you close and open spotify again its just dissapear, i...

higgormoreira
Casual Listener
Plan Premium Country Brazil Device iPhone 6 Operating System iOS 11.4.1 My Question or Issue Behind the lyrics stop showing in my app, im already reinstalling the...
2018-09-16 5:29:09 PM
2018-09-17 1:23:06 PM
Billy-J
Spotify Star
1216 Views
4 replies
0 likes

1216 Views
4 replies
0 likes

Local Files Download

PlanPremiumCountryAustralia DeviceiPhone XMacOS High SierraOperating SystemVersion 11.4.1 (iPhone)Version 10.13.6 (Macbook) My Question or IssueHi Spotify Team! Recently I switched from the iPhone 7 to iPhone X and never had this problem previously -...

Victorialovee
Casual Listener
Plan Premium Country Australia Device iPhone X MacOS High Sierra Operating System Version 11.4.1 (iPhone) Version 10.13.6 (Macbook) My Question or Issue Hi Spotify Tea...
2018-09-12 2:26:18 PM
2018-09-17 10:17:45 AM
Loxer
Community Legend
920 Views
5 replies
0 likes

920 Views
5 replies
0 likes

Solved!! How to delete all songs from "my songs"

PlanPremiumCountry DenmarkDeviceIphone 7Operating SystemIOS 10 My Question or Issue Hey There, how do I delete all of the songs out of my "my songs" or just "songs" part of the spotify app? Thanks.

junkeren44
Newbie
Plan Premium Country Denmark Device Iphone 7 Operating System IOS 10 My Question or Issue Hey There, how do I delete all of the songs out of my "my songs" or just "son...
2018-09-16 10:34:19 PM
2018-09-16 10:45:23 PM
Loxer
Community Legend
17106 Views
1 replies
0 likes

17106 Views
1 replies
0 likes

“An error occurred”/can’t play certain albums

PlanPremiumCountry USADevice(iPhone 8 IPAD)Operating System(iOS 10) My Question or IssueHello- for the past few days I have been unable to search for anything on my Spotify iPad - an error message keeps popping up. Also, certain albums/artists won’t ...

user-removed
Visitor
Plan Premium Country USA Device (iPhone 8 IPAD) Operating System (iOS 10) My Question or Issue Hello- for the past few days I have been unable to search for anything on my Spot...
2018-09-10 3:50:38 PM
2018-09-16 6:49:50 PM
user-removed
Not applicable
953 Views
4 replies
0 likes

953 Views
4 replies
0 likes

Solved!! Song link doesnt work - shuffle doesn't play

Hey guys, I released a song on Friday, but when Free users click the Spotify link I shared on Facebook (on Mobile and Windows) the shuffle function doesn't work. The link opens up the correct artist and song, but when they click shuffle, nothing happ...

squall2
Casual Listener
Hey guys, I released a song on Friday, but when Free users click the Spotify link I shared on Facebook (on Mobile and Windows) the shuffle function doesn't work. The link opens up th...
2018-09-16 1:17:39 PM
2018-09-16 1:46:05 PM
Loxer
Community Legend
964 Views
1 replies
0 likes
free issue
preview issue
shuffle broken

964 Views
1 replies
0 likes

Lost a song

Not sure if I deleted it off my app or if Spotify did. Either way I forgot the name of it and was just wondering if there’s a way to view my deleted songs, or if there’s a history of all the songs I downloaded or something because I’m dying to know w...

Antonio121
Newbie
Not sure if I deleted it off my app or if Spotify did. Either way I forgot the name of it and was just wondering if there’s a way to view my deleted songs, or if there’s a history of all the songs I ...
2018-09-16 11:02:46 AM
2018-09-16 11:46:05 AM
Loxer
Community Legend
945 Views
1 replies
0 likes

945 Views
1 replies
0 likes

You are listening on web player Pop up

I’m so confused, I keep getting a pop up when listening to Spotify saying that I am listening on web player (chrome) and do I want to continue or listen on phone and then it changes to a playlist of music that I have never listened to nor heard of. H...

Sarah1990
Casual Listener
I’m so confused, I keep getting a pop up when listening to Spotify saying that I am listening on web player (chrome) and do I want to continue or listen on phone and then it changes to a playlist of ...
2018-09-15 10:58:48 PM
2018-09-16 9:50:30 AM
Loxer
Community Legend
17204 Views
3 replies
0 likes
Other Devices

17204 Views
3 replies
0 likes

Superuser Contribution Issues with Old Iphone 4s

PlanPremiumCountryFrance Device(iPhone 4S) Hello All,I try to use my old Iphone 4S for my daughter.I have subscribed a familly accountI have installed the App to the device and logged in with the account of my daughterWhen I launch spotify I can see ...

Kouss
Casual Listener
Plan Premium Country France Device (iPhone 4S) Hello All, I try to use my old Iphone 4S for my daughter. I have subscribed a familly account I have installed the App to...
2018-09-12 11:42:09 AM
2018-09-15 2:15:58 PM
logic500
Gig Goer
884 Views
4 replies
0 likes

884 Views
4 replies
0 likes

Could not connect to Facebook

PlanFreeCountryChina with VPNDeviceiPhone XOperating SystemiOS 12 My Question or IssueHello I have no problem using Spotify on both iPad and MacBook. However, when I tried to log in my account on my iPhone, I never succeed. If I tried to continue wit...

thatxixi
Newbie
Plan Free Country China with VPN Device iPhone X Operating System iOS 12 My Question or Issue Hello I have no problem using Spotify on both iPad and MacBook. However,...
2018-09-15 1:27:06 PM
2018-09-15 1:36:01 PM
Loxer
Community Legend
334 Views
1 replies
0 likes

334 Views
1 replies
0 likes

Solved!! Adding albums

Is there a way to add albums to your playlists? It would be easier than individually adding songs. When I click on the three dots by the album that option is not available. I only have three options there: like, view artist, or share. AccountFreeCoun...

DarcieMarie23
Regular
Is there a way to add albums to your playlists? It would be easier than individually adding songs. When I click on the three dots by the album that option is not available. I only have three options ...
2018-09-15 5:58:46 AM
2018-09-15 9:39:44 AM
Loxer
Community Legend
759 Views
1 replies
0 likes

759 Views
1 replies
0 likes

Trouble downloading songs on iPhone 6

PlanPremiumCountry Hong Kong DeviceiPhone 8 My Question or Issue I was trying to download songs off my Spotify premium but there isn’t an option for it. I can save it to a playlist but I can’t seem to download them ?

ciaralo
Casual Listener
Plan Premium Country Hong Kong Device iPhone 8 My Question or Issue I was trying to download songs off my Spotify premium but there isn’t an option for it. I can save...
2018-09-15 8:57:47 AM
2018-09-15 9:23:06 AM
Loxer
Community Legend
382 Views
1 replies
0 likes

382 Views
1 replies
0 likes

Solved!! Editing Your Playlist On Random

Plan:PremiumCountry:CanadaDevice:iPhone 6s+Operating System:iOS 11.4.1 My Question or Issue: Since updating to Spotify version 8.4.70 I appear to have lost the ability to edit a playlist while it plays in random - move or delete songs - unless they h...

93r-3sbzpw_n9
Newbie
Plan:Premium Country:Canada Device:iPhone 6s+ Operating System:iOS 11.4.1 My Question or Issue: Since updating to Spotify version 8.4.70 I appear to have lost the ability to edit...
2018-09-15 9:04:08 AM
2018-09-15 9:20:19 AM
Loxer
Community Legend
544 Views
1 replies
0 likes

544 Views
1 replies
0 likes

Delete certain songs in a album from library

Hi, i’m quite new to Spotify, I have an album in my library with quite a few acoustic tracks on it. How do I delete those acoustic tracks and sync over to my other devices (iPhone/iPad/ Sky Q box) thanks PlanPremiumCountryUK DeviceiPhone 8 PlusOperat...

user-removed
Visitor
Hi, i’m quite new to Spotify, I have an album in my library with quite a few acoustic tracks on it. How do I delete those acoustic tracks and sync over to my other devices (iPhone/iP...
2018-09-14 1:02:54 PM
2018-09-14 10:24:53 PM
Loxer
Community Legend
642 Views
5 replies
0 likes

642 Views
5 replies
0 likes

Like & Dislike buttons not always show up in app

PlanPremiumDeviceiPhone 7Operating SystemiOS 11 My Question or IssueI can't figure out why Like & Dislike buttons not always show up in the iOS app Discover Weekly/Release Radar playlists, while they are always visible on desktop. In one screenshot t...

Riko77
Regular
Plan Premium Device iPhone 7 Operating System iOS 11 My Question or Issue I can't figure out why Like & Dislike buttons not always show up in the iOS app Discover Weekly/Release Ra...
2018-09-07 9:03:46 AM
2018-09-14 10:21:36 PM
Loxer
Community Legend
1550 Views
7 replies
0 likes

1550 Views
7 replies
0 likes

30 minutes of ad-free music not working

So when the popup asking if I want 30 minutes of ad-free music shows up, i tap on the “watch video” button but instead of giving me the video it acts like i skipped the video entirely then doesn’t give me 30 seconds of ad-free music. This has been ha...

user-removed
Visitor
So when the popup asking if I want 30 minutes of ad-free music shows up, i tap on the “watch video” button but instead of giving me the video it acts like i skipped the video entirely then doesn’t gi...
2018-08-25 6:55:43 PM
2018-09-14 9:01:12 PM
Loxer
Community Legend
2377 Views
3 replies
1 likes

2377 Views
3 replies
1 likes

how to delete downloaded music? (2018)

im having touble deleting downloaded music from spotify off my iphone. there are a few older threads about this, but the app has since change to only clear the cache through the storage tab. any advice? thanks

kruegie_pie
Casual Listener
im having touble deleting downloaded music from spotify off my iphone. there are a few older threads about this, but the app has since change to only clear the cache through the stora...
2018-09-12 5:06:50 PM
2018-09-14 5:11:44 PM
Loxer
Community Legend
24688 Views
3 replies
0 likes

24688 Views
3 replies
0 likes

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