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Ongoing Issues

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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81050 Views
  • 19 replies
  • 37 likes
  • 81050 Views
  • 19 replies
  • 37 likes

local files from my car

hello. if i go premium and link local files on my mac can i play them on my car from my iphone? can i use google home to play my local files?and will google assistent recognize the names i give them localy?

  • Newbie
  •   hello.   if i go premium and link local files on my mac can i play them on my car from my iphone?   can i use google home to play my local files? and will google assistent reco...
  • agnamihira
  • Newbie
  • 1458 Views
  • 1 replies
  • 1 likes
  • 1458 Views
  • 1 replies
  • 1 likes

Spotify stops playing then crashes

PlanPremiumCountryUnited States of AmericaDevice(iPhone Operating System(iOS 11.2.6) My Question or Issue Every hour or so while listening to spotify, it will stop playing the music. Then when I click play it wont play. So now I have to completely cl...

  • Casual Listener
  • Plan Premium Country United States of America Device (iPhone 😎 Operating System (iOS 11.2.6)   My Question or Issue  Every hour or so while listening to spotify, it will stop pla...
  • Billy-J
  • Spotify Star
  • 1124 Views
  • 5 replies
  • 1 likes
  • 1124 Views
  • 5 replies
  • 1 likes

Repeat option missing on playlists and albums

PlanPremium Device(iPhone SE)Operating System(iOS 10, My Question or Issue Hi, The repeat option has disappeared from the screen, replaced by a tick or + symbol. Any ideas? Clare

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  • Newbie
  •   Plan Premium  Device (iPhone SE) Operating System (iOS 10,    My Question or Issue   Hi,    The repeat option has disappeared from the screen, repla...
  • Loxer
  • Community Legend
  • 697 Views
  • 1 replies
  • 0 likes
  • 697 Views
  • 1 replies
  • 0 likes

Spotify Voice not in App

PlanPremiumCountry USDeviceiPhone 6Operating SystemiOS 12 My Question or IssueSpotfiy voice isnt showing up in the app. I have never seen the voice button nor a voice enable dialogue. My app is up to date. Ive seen other people with it and I would lo...

  • Casual Listener
  • Plan Premium Country  US Device iPhone 6 Operating System iOS 12   My Question or Issue Spotfiy voice isnt showing up in the app. I have never seen the voice button nor a voice en...
  • Keanu_C
  • Community Legend
  • 4947 Views
  • 3 replies
  • 5 likes
  • voice
    voice commands
    Voice control
  • 4947 Views
  • 3 replies
  • 5 likes

App crashes immediately iphone6s+

IOS 11.4, most recent spotify update, premium account. Listen.... i have tried EVERYTHING. I tap the app, logo shows for about 5 seconds and crashes back to my home screen. I’ve rebooted my phone 4 times, I’ve uninstalled and reinstalled at least 20 ...

  • Casual Listener
  • IOS 11.4, most recent spotify update, premium account.  Listen.... i have tried EVERYTHING. I tap the app, logo shows for about 5 seconds and crashes back to my home screen. I’ve rebooted my ph...
  • Cinnabooty
  • Casual Listener
  • 760 Views
  • 6 replies
  • 0 likes
  • 760 Views
  • 6 replies
  • 0 likes

Spotify beta iOS not accessible

I’ve requestested to enter in spotify beta testing just 2 months ago. Actually i’ve changed phone and i can’t install the beta anymore.As you can see in the screenshot PlanPremiumCountryItaly DeviceiPhone 7 PlusOperating System(iOS 10, Android Oreo, ...

847C4380-24B2-492C-B5CD-B0FB800F2DA9.png
  • Newbie
  • I’ve requestested to enter in spotify beta testing just 2 months ago. Actually i’ve changed phone and i can’t install the beta anymore. As you can see in the screenshot   Plan Premium C...
  • Loxer
  • Community Legend
  • 1299 Views
  • 1 replies
  • 0 likes
  • SpotifyBETA iOS
  • 1299 Views
  • 1 replies
  • 0 likes

Spotify do not play upgrade to premium

PlanPremiumCountry USA So I recently upgraded to spotify premium after not having it for a long time. When on my iPhone I had a playlist that I used to just dump all of the songs I wanted to listen to. Since without premium you can only shuffle play ...

  • Casual Listener
  • Plan Premium Country  USA   So I recently upgraded to spotify premium after not having it for a long time. When on my iPhone I had a playlist that I used to just dump all of the songs ...
  • Loxer
  • Community Legend
  • 1200 Views
  • 5 replies
  • 0 likes
  • 1200 Views
  • 5 replies
  • 0 likes

Spotify Beta

https://www.google.com/url?q=http://community.spotify.com/t5/user/viewprofilepage/user-id/99177&sa=D&ust=1536137591114000&usg=AFQjCNFXLyjp_SrW3HqRYzwtjE9QGe0sAg

  • Newbie
  • https://www.google.com/url?q=http://community.spotify.com/t5/user/viewprofilepage/user-id/99177&sa=D&ust=1536137591114000&usg=AFQjCNFXLyjp_SrW3HqRYzwtjE9QGe0sAg  
  • Loxer
  • Community Legend
  • 929 Views
  • 1 replies
  • 0 likes
  • 929 Views
  • 1 replies
  • 0 likes

Spotify won't work with my bluetooth?

Plan(Family) PremiumCountryUSADeviceiPhone 5SEOperating SystemiOS 11.4.1 My Spotify no longer works with my Bluetooth speakers in my vehicle. I have restarted my phone, uninstalled & reinstalled the Spotify app, and I have tried to play other media t...

  • Newbie
  • Plan (Family) Premium Country USA Device iPhone 5SE Operating System iOS 11.4.1   My Spotify no longer works with my Bluetooth speakers in my vehicle. I have restarted my phone, un...
  • musicajet
  • Composer
  • 693 Views
  • 1 replies
  • 0 likes
  • 693 Views
  • 1 replies
  • 0 likes

Bluetooth Wireless Earbuds - Spotify issue

PlanPremiumCountryUSA Device(Phone 8+Operating SystemiOS 11.4.1 My Question or IssueI have wireless Apple Earpod replicas and they appear as two different bluetooth devices (one for left channel and one for right channel). I can only play audio throu...

  • Newbie
  • Plan Premium Country USA   Device (Phone 8+ Operating System iOS 11.4.1   My Question or Issue I have wireless Apple Earpod replicas and they appear as two different bluetooth de...
  • Loxer
  • Community Legend
  • 3785 Views
  • 3 replies
  • 0 likes
  • bluetooth
    Earbuds
    wireless
  • 3785 Views
  • 3 replies
  • 0 likes

Superuser Contribution Chromecast & Spotify - Devices Not Showing - BUG - No Service!?

PlanPremiumCountryAustralia Device(iPhone 6, Windows 10 PC) Operating System(iOS 11.4, Windows 10) My Question or Issue 10592 Post Views and Growing - still NO SERVICE.I've also attempted contact with forum moderator with no reply. I have made a few ...

  • Roadie
  • Plan Premium Country Australia  Device (iPhone 6, Windows 10 PC)   Operating System (iOS 11.4, Windows 10)   My Question or Issue  10592 Post Views and Growing - s...
  • Peter
  • Spotify Legend
  • 4389 Views
  • 11 replies
  • 3 likes
  • apple
    bug
    bugs
    google
    Google Home
    Help
    iOS
    service
  • 4389 Views
  • 11 replies
  • 3 likes

Superuser Contribution ¿Cómo hacer que mis amigos vean mis artistas escuchados recientemente?

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or Issue Puedo ver los artistas escuchados recientemente de algunos amigos, pero de otros no. Ellos tampoco pueden ver los artistas que yo he escuchado recientemente, a pesar de tene...

  • Casual Listener
  • Plan Premium Country   Device iPhone 8 Operating System iOS 10   My Question or Issue  Puedo ver los artistas escuchados recientemente de algunos amigos, pero de otros no. El...
  • Jemi
  • Spotify Legend
  • 2289 Views
  • 8 replies
  • 1 likes
  • 2289 Views
  • 8 replies
  • 1 likes

Superuser Contribution No use of mobile network - Spotify is always "offline" - annoying

PlanPremiumCountry GermanyDeviceiPhone 7Operating SystemiOS 11 My Question or Issue Thousands of posts to this issue here since 6 years - no suggested solution works! PLEASE can someone from Spotify look after that issue? It is quite annoying!!! Don'...

  • Newbie
  • Plan Premium Country  Germany Device iPhone 7 Operating System iOS 11   My Question or Issue  Thousands of posts to this issue here since 6 years - no suggested solution work...
  • Peter
  • Spotify Legend
  • 693 Views
  • 1 replies
  • 0 likes
  • always offline
  • 693 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skip like a scratched CD

PlanPremiumCountryUnited States - CADevice(iPhone 6S+)Operating System(iOS 11.4.1) My Question or Issue My spotify is frequently skipping, like a scratched CD. I now pop my ear buds out when it goes quiet for 1-2 seconds, because I know the 5-10 seco...

  • Casual Listener
  • Plan Premium Country United States - CA Device (iPhone 6S+) Operating System (iOS 11.4.1)   My Question or Issue   My spotify is frequently skipping, like a scratched CD.  I...
  • Peter
  • Spotify Legend
  • 1307 Views
  • 2 replies
  • 2 likes
  • 1307 Views
  • 2 replies
  • 2 likes

favorites

PlanFreeCountry AmericaDeviceiPhone 6sOperating SystemiOS 11 My Question or Issue If I like a specific album, do all the songs from that album automatically go to my favorite songs, or do I have to manually like all the songs separately to have them ...

  • Newbie
  • Plan Free Country  America Device iPhone 6s Operating System iOS 11   My Question or Issue  If I like a specific album, do all the songs from that album automatically go to m...
  • Bethany_Dawn
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Navigation random freeze

Hi, since some weeks my Spotify app on my iPhone 8 freezes randomly during the navigation between albums,!mixes, or playlists. No specific action done, only random freezes with the screen you can find attached.Already tried reinstalling, clearing cac...

  • Regular
  • Hi, since some weeks my Spotify app on my iPhone 8 freezes randomly during the navigation between albums,!mixes, or playlists. No specific action done, only random freezes with the screen you can fin...
  • Loxer
  • Community Legend
  • 562 Views
  • 3 replies
  • 0 likes
  • 562 Views
  • 3 replies
  • 0 likes

How do I install Spotify on an iPad mini with ios 9 ?

 I also have an old iPod Touch with ios 6 so same question for that.

  • Casual Listener
  •   I also have an old iPod Touch with ios 6 so same question for that.
  • Loxer
  • Community Legend
  • 12117 Views
  • 5 replies
  • 1 likes
  • 12117 Views
  • 5 replies
  • 1 likes

Google Assistant on iPhone - Won't play playlists or albums

When I ask Google Assistant to play an album by an artist or even just "Play some Kings of Leon" it will open Spotify at the correct page then just sit there an do nothing. Plan - PremiumCountry - UK Device - iPhone X with Bose Quiet Comfort 2Operati...

  • Regular
  •   When I ask Google Assistant to play an album by an artist or even just "Play some Kings of Leon" it will open Spotify at the correct page then just sit there an do nothing.     &...
  • tompz1
  • Regular
  • 907 Views
  • 2 replies
  • 0 likes
  • 907 Views
  • 2 replies
  • 0 likes

Solved!! Can I view my family members' likes and favorites?

My husband and I have a Family premium plan. Sometimes he finds great songs that I want to save. Is there a way to view his likes and favorites? PremiumMacbook Air OS 10.13.6Spotify 1.0.88.353.g15c26ea1

  • Roadie
  • My husband and I have a Family premium plan. Sometimes he finds great songs that I want to save. Is there a way to view his likes and favorites?   Premium Macbook Air  OS 10.13.6 Spoti...
  • merlijnv2000
  • Composer
  • 3196 Views
  • 1 replies
  • 0 likes
  • plans
  • 3196 Views
  • 1 replies
  • 0 likes

Issue allowing access to microphone

Hello I’m having trouble allowing Spotify access to my microphone I am on the iPhone 8+, I’m running IOS 11.3.1, and the app is on the newest version, I am not getting the pop up to allow it access, also it doesn’t come up in the microphone settings ...

  • Newbie
  •  Hello I’m having trouble allowing Spotify access to my microphone I am on the iPhone 8+, I’m running IOS 11.3.1, and the app is on the newest version, I am not getting the pop up to  allow...
  • Loxer
  • Community Legend
  • 1424 Views
  • 1 replies
  • 0 likes
  • 1424 Views
  • 1 replies
  • 0 likes