Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68485 Views
16 replies
37 likes

68485 Views
16 replies
37 likes

Certain Song Won't Play on One Device

I'm a longtime premium user. I have run across a song that will not play on my iPhone. I have tried to download it, but it will not download successfully, either. The song plays correctly from another IOS device and from desktop. When tapped to play ...

abingdon
Casual Listener
I'm a longtime premium user. I have run across a song that will not play on my iPhone. I have tried to download it, but it will not download successfully, either. The song plays correctly fro...
2018-08-07 9:24:15 PM
2018-08-08 7:21:08 AM
Keanu_C
Community Legend
744 Views
3 replies
0 likes

744 Views
3 replies
0 likes

Solved!! Radio station update

PlanPremiumCountry AustraliaDeviceiPod Touch, iPad Mini, DesktopOperating SystemiOS11, iOS9, Windows 10 My Question or Issue I was wondering if anyone can help explain how radio stations are supposed to work. At the moment I have created a couple of ...

6_by9cxb-wx24
Casual Listener
Plan Premium Country Australia Device iPod Touch, iPad Mini, Desktop Operating System iOS11, iOS9, Windows 10 My Question or Issue I was wondering if anyone can...
2018-08-08 2:58:45 AM
2018-08-08 6:45:17 AM
6_by9cxb-wx24
Casual Listener
3806 Views
2 replies
0 likes

3806 Views
2 replies
0 likes

Solved!!Superuser Contribution Like on PC, can I add songs to my playlists from other sources?

Plan: PremiumCountry: UK Device: iPhone 5sOperating System: iOS 11.4.1 My Question or Issue: As the title states, on PC you can add songs from your computers files and add them to playlists. This is really helpful because Spotify doesn't have ALL the...

paperligers
Casual Listener
Plan: Premium Country: UK Device: iPhone 5s Operating System: iOS 11.4.1 My Question or Issue: As the title states, on PC you can add songs from your computers...
2018-08-07 3:44:36 PM
2018-08-08 4:13:33 AM
JulianA_Bogota
Roadie
561 Views
1 replies
0 likes

561 Views
1 replies
0 likes

[iOS] About Artist social media bug

When looking at the about artist tab, if you do not swipe all the way back it duplicates the social media links. PlanPremiumCountryMinnesota, USA DeviceiPhone XOperating System iOS 12 public beta 2My Question or Issue When looking at the about artist...

nickk808
Newbie
When looking at the about artist tab, if you do not swipe all the way back it duplicates the social media links. Plan Premium Country Minnesota, USA Device iPhone X Opera...
2018-08-06 9:43:47 PM
2018-08-07 9:55:33 AM
Loxer
Community Legend
638 Views
1 replies
2 likes
About Page
iOS

638 Views
1 replies
2 likes

Spotify playing on someone else's device? (Spotify can be hacked?)

Today my account wanted to play on someone else's computer, and when I switched back to this computer it then started playing their music. After stumbling around I logged out of everywhere, and now it's completely happy again.So, presumably my FB log...

kresty
Regular
Today my account wanted to play on someone else's computer, and when I switched back to this computer it then started playing their music. After stumbling around I logged out of everywhere, and...
2018-07-30 11:08:56 PM
2018-08-06 6:25:30 PM
kresty
Regular
1039 Views
3 replies
0 likes

1039 Views
3 replies
0 likes

spotify on apple x music stops playing with ANY notification.. so annoying

i am on latest spotify version latest ios version and the music on spotify just stops when any notification comes through to my phone. SOOOO annoying

Mzwanted
Casual Listener
i am on latest spotify version latest ios version and the music on spotify just stops when any notification comes through to my phone. SOOOO annoying
2018-08-06 6:08:38 AM
2018-08-06 6:41:05 AM
Mzwanted
Casual Listener
629 Views
2 replies
0 likes

629 Views
2 replies
0 likes

Listening Off Downloaded Playlist Still Using Data

PlanPremiumCountry CanadaDeviceiPhone 6SOperating SystemiOS 11.4.1 My Question or IssueI have a playlist that I downloaded to make available offline, but when I do, the icon that comes up next to the songs is a solid green circle and the playlist doe...

13rigeljr
Regular
Plan Premium Country Canada Device iPhone 6S Operating System iOS 11.4.1 My Question or Issue I have a playlist that I downloaded to make available offline, but when I do, the ic...
2018-08-06 4:31:10 AM
2018-08-06 5:17:36 AM
Billy-J
Spotify Star
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

iPhone X to boom box how do I stream?

Just got an iPhone X. No jack.....is there a way to stream spotify from my phone through my old school portable radio? Is there an Apple plug to radio jack available?

jeffc2
Newbie
Just got an iPhone X. No jack.....is there a way to stream spotify from my phone through my old school portable radio? Is there an Apple plug to radio jack available?
2018-08-05 9:47:26 PM
2018-08-06 3:47:08 AM
Keanu_C
Community Legend
570 Views
2 replies
0 likes

570 Views
2 replies
0 likes

BUG: Spotify iPhone app fails to control Chromecast with "don't like" songs

Plan: PremiumCountry: UK Device: iPhone 7 Plus My Question or IssueI use the Spotify iPhone app with Chromecast Audio. Somewhat regularly Spotify gets the Chromecast Audio into a state where it cannot control it and is also hard to reconnect. I notic...

mattled
Music Fan
Plan: Premium Country: UK Device: iPhone 7 Plus My Question or Issue I use the Spotify iPhone app with Chromecast Audio. Somewhat regularly Spotify gets the Chromecast Audio into ...
2018-08-05 12:56:45 PM
2018-08-05 2:31:32 PM
mattled
Music Fan
883 Views
2 replies
0 likes

883 Views
2 replies
0 likes

Discover weekly: Keeps playing "don't like" songs

Plan: PremiumCountry: UK Device: iPhone 7 Plus My Question or IssueI used the feature of Discover Weekly to indicate that "I don't like this song". The Spotify app promises afterwards "We won't play songs like this in Discover Weekly.", and when look...

mattled
Music Fan
Plan: Premium Country: UK Device: iPhone 7 Plus My Question or Issue I used the feature of Discover Weekly to indicate that "I don't like this song". The Spotify app promises afte...
2018-08-05 12:45:45 PM
2018-08-05 2:25:29 PM
mattled
Music Fan
994 Views
1 replies
1 likes

994 Views
1 replies
1 likes

[Amazon Echo] device keep disappearing from my list and come back after a while

PlanPremiumCountry USDeviceiphone 7Operating SystemiOS 11 My Question or IssueMy echo dot keep disappearing from the device list in Spotify and come back after around 30 seconds. The time that the device is gone is not always the same. I checked the ...

KaKaMonster
Newbie
Plan Premium Country US Device iphone 7 Operating System iOS 11 My Question or Issue My echo dot keep disappearing from the device list in Spotify and come back after around 30...
2018-07-31 11:32:17 AM
2018-08-05 9:48:20 AM
Keanu_C
Community Legend
7108 Views
1 replies
0 likes
Amazon
Echo
Echo Dot
Sound device

7108 Views
1 replies
0 likes

every time an ad is supposed to play everything freezes

PlanFreeCountry AmericaDeviceiPhone 7Operating Systemlatest update My Question or Issue every time i opt to listen to an ad for 30 minuets of music without ads, everything freezes. i’ve tried deleting and reinstalling, i’ve tired cleaning the app, an...

lizzy09123
Newbie
Plan Free Country America Device iPhone 7 Operating System latest update My Question or Issue every time i opt to listen to an ad for 30 minuets of music without ad...
2018-08-04 7:43:48 PM
2018-08-04 8:50:38 PM
Loxer
Community Legend
714 Views
1 replies
0 likes
bugs

714 Views
1 replies
0 likes

Where are my Like/Dislike Buttons gone?

PlanPremiumCountry GermanyDeviceiPhone 6sOperating SystemiOS 11.4 Where are my Like/Dislike Buttons gone? They are missing 路‍

Mischma2000
Casual Listener
Plan Premium Country Germany Device iPhone 6s Operating System iOS 11.4 Where are my Like/Dislike Buttons gone? They are missing 🤷‍♀️
2018-08-04 5:45:47 PM
2018-08-04 8:49:50 PM
Loxer
Community Legend
2687 Views
1 replies
1 likes
Buttons are missing
dislike
like
mixtape

2687 Views
1 replies
1 likes

Chromecast stops playing

PlanPremiumCountryAustraliaDeviceiPhone 8+ / iPhone 6SGoogle Home MiniChromecast AudionVidia Shield Operating System(iOS 10 / Shield Experience 7) My Question or IssueWe have a similar issue to a lot of the "fixed" issues in here. Basically I do one ...

jztilly
Casual Listener
Plan Premium Country Australia Device iPhone 8+ / iPhone 6S Google Home Mini Chromecast Audio nVidia Shield Operating System (iOS 10 / Shield Experience 7) My Q...
2018-07-27 12:00:54 PM
2018-08-04 3:40:57 AM
jztilly
Casual Listener
3565 Views
2 replies
5 likes
stops

3565 Views
2 replies
5 likes

Solved!! Sorry. This radio station cannot be started.

Sorry. This radio station cannot be started. Please try with something else. I am getting this error on ios 6. The station plays in the mac app. What's the problem?

dbible7
Casual Listener
Sorry. This radio station cannot be started. Please try with something else. I am getting this error on ios 6. The station plays in the mac app. What's the problem?
2012-10-17 12:41:22 AM
2018-08-03 12:05:52 AM
crashcuddle
Newbie
37869 Views
48 replies
1 likes

37869 Views
48 replies
1 likes

Solved!! Regarding Spotify banning hacked apps ios

I was just wondering I pay for premium and don’t use the app for piracy what I use it for is the fact that I get notifications when new music comes out will I be banned I’ve been a Spotify premium member ever since turning 18 and love the service wil...

burt111
Casual Listener
I was just wondering I pay for premium and don’t use the app for piracy what I use it for is the fact that I get notifications when new music comes out will I be banned I’ve been a Spotify premium me...
2018-03-09 2:20:40 AM
2018-08-03 10:22:45 PM
burt111
Casual Listener
2947 Views
2 replies
0 likes

2947 Views
2 replies
0 likes

Music skipping

Premium / UK / iPhone SE I’ve uninstalled Spotify multiple times and replaced my headphones. My music is still skipping when I lock my phone. Is anyone else having this problem, even after doing what was suggested in a previous thread (link below) Ih...

jenniferas
Casual Listener
Premium / UK / iPhone SE I’ve uninstalled Spotify multiple times and replaced my headphones. My music is still skipping when I lock my phone. Is anyone else having this proble...
2018-08-03 4:54:02 PM
2018-08-03 6:04:16 PM
jenniferas
Casual Listener
743 Views
2 replies
0 likes

743 Views
2 replies
0 likes

Can I get Spotify to play music from my music library on my phone

Just as the title says there are songs I have on my phone that aren’t in Spotify and I’d prefer to have it all in one place

Mightydeku
Newbie
Just as the title says there are songs I have on my phone that aren’t in Spotify and I’d prefer to have it all in one place
2018-03-08 6:44:05 PM
2018-08-03 4:01:50 PM
Loxer
Community Legend
708 Views
1 replies
0 likes

708 Views
1 replies
0 likes

No Gear Icon On iPhone 6

There’s no gear in the upper left corner after I tap my library,just filter lines. How do I find it?

WinehouseCamden1
Casual Listener
There’s no gear in the upper left corner after I tap my library,just filter lines. How do I find it?
2018-03-07 5:58:16 PM
2018-08-03 3:53:00 PM
Loxer
Community Legend
791 Views
1 replies
0 likes

791 Views
1 replies
0 likes

Strange line on top of fullscreen cover view

Hi, I noticed that when in fullscreen cover view there's a strange line at the top. Noticed that on my iPhone X and iPhone 5s. Did NOT see it on Android. First I thought I had a defective line of pixels on my iPhone X ... Nothing major of course but ...

oSIRus
Casual Listener
Hi, I noticed that when in fullscreen cover view there's a strange line at the top. Noticed that on my iPhone X and iPhone 5s. Did NOT see it on Android. First I thought I had a def...
2018-03-04 10:57:29 AM
2018-08-03 3:13:56 PM
Loxer
Community Legend
532 Views
1 replies
0 likes

532 Views
1 replies
0 likes

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