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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69961 Views
  • 16 replies
  • 37 likes
  • 69961 Views
  • 16 replies
  • 37 likes

View only FULL Albums on iOS/don't show one-off songs from playlists

PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 11.4
 My Question or IssueHow do I prevent incomplete albums from showing up under the album list on iOS? I have added songs from various albums to various playlists. However, when I download pla...

  • Newbie
  • Plan Premium Country  US Device iPhone X Operating System iOS 11.4
   My Question or Issue How do I prevent incomplete albums from showing up under the album list on iOS? I have a...
  • 925 Views
  • 0 replies
  • 1 likes
  • iOS
    Playlists
  • 925 Views
  • 0 replies
  • 1 likes

Cache list of offline songs

PlanPremiumCountryUS DeviceiPhone 6Operating SystemiOS 11.4 My Question or Issue I have many songs downloaded on my phone for offline listening, but when Spotify opens it requires an internet connection to load My Music and everything else. That mean...

  • Regular
  • Plan Premium Country US  Device iPhone 6 Operating System iOS 11.4   My Question or Issue   I have many songs downloaded on my phone for offline listening, but when Spotify ...
  • 1094 Views
  • 0 replies
  • 1 likes
  • IOS 11
    Offline availability not working
    Offline Content
    Your Music
  • 1094 Views
  • 0 replies
  • 1 likes

Offline Sync is Busted

PlanFreeCountry USDeviceiPhone 6Operating SystemiOS 10 My Question or IssueI have about 150 songs on my local files that I use regularly, so I put them on Spotify via offline sync. It was working perfectly until yesterday, when all of the songs went ...

  • Casual Listener
  • Plan Free Country  US Device iPhone 6 Operating System iOS 10   My Question or Issue I have about 150 songs on my local files that I use regularly, so I put them on Spotify via of...
  • 6a_-vxezcj7s2
  • Newbie
  • 699 Views
  • 1 replies
  • 1 likes
  • 699 Views
  • 1 replies
  • 1 likes

Playlist Disappeared and Account Hacked

Plan - Premium Country - US Device - iPhone 7 Plus Operating System - most recent iOS I opened my Spotify this morning and all of my playlists, which included hundreds of downloaded songs, were gone. My music playing on my phone also kept getting pau...

  • Newbie
  •   Plan - Premium  Country -  US   Device - iPhone 7 Plus  Operating System - most recent iOS   I opened my Spotify this morning and all of my playlists, which inc...
  • Loxer
  • Community Legend
  • 684 Views
  • 1 replies
  • 0 likes
  • 684 Views
  • 1 replies
  • 0 likes

iPhone app loses now playing screen

PlanPremiumCountry UKDeviceiPhone 6Operating SystemiOS 11 Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again to restart from where I was, there is no now playing screen so I'm unable to restar...

  • Casual Listener
  • Plan Premium Country  UK Device iPhone 6 Operating System iOS 11   Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again...
  • Loxer
  • Community Legend
  • 705 Views
  • 1 replies
  • 0 likes
  • 705 Views
  • 1 replies
  • 0 likes

Problem with Spotify Codes

I tried to share a profile link to a free profile with a QR-Code and also with a spotify code. Some iPhone users have problems to get to the profile. There comes a message like "Can't open the link on this device". On the Windows Phone the link sends...

  • Music Fan
  • I tried to share a profile link to a free profile with a QR-Code and also with a spotify code. Some iPhone users have problems to get to the profile. There comes a message like "Can't open the link o...
  • dadiddopf
  • Music Fan
  • 2051 Views
  • 1 replies
  • 0 likes
  • 2051 Views
  • 1 replies
  • 0 likes

No Radio on iOS devices

Hi everyone, I cannot use the Radio on my iPhone 6s and iPad Air 2 since Spotify rolled out this feature for Thailand in late April. The Radio works for me on my PC, my Android and also on the web browser. Logged in with my account (Premium):PC: OKiO...

  • Casual Listener
  • Hi everyone,   I cannot use the Radio on my iPhone 6s and iPad Air 2 since Spotify rolled out this feature for Thailand in late April.   The Radio works for me on my PC, my An...
  • Loxer
  • Community Legend
  • 537 Views
  • 1 replies
  • 0 likes
  • 537 Views
  • 1 replies
  • 0 likes

Can't sync local files from PC to iPhone.

PlanPremium for FamilyCountryAustraliaDeviceiPhone 5SOperating SystemiOS 11.4My Question or IssueI am unable to sync local files from my PC with my mobile, I have followed every guide that I have been able to find and nothing is working, all that sho...

  • Newbie
  • Plan Premium for Family Country Australia Device iPhone 5S Operating System iOS 11.4 My Question or Issue I am unable to sync local files from my PC with my mobile, I have followed every gui...
  • Loxer
  • Community Legend
  • 558 Views
  • 1 replies
  • 0 likes
  • 558 Views
  • 1 replies
  • 0 likes

Extreme quality issues on iPhoneX

PlanPremiumCountrySpain DeviceiPhoneX 256 gbOperating SystemiOS 11.4 Spotify 8.4.53.689 My Question or Issue I have problems with the extreme quality on LTE connection, after 12-14 seconds of playblack the music stop, after 2-3 seconds restart again,...

  • Newbie
  •   Plan Premium Country Spain  Device iPhoneX 256 gb Operating System iOS 11.4 Spotify 8.4.53.689   My Question or Issue   I have problems with the extreme quality on L...
  • Loxer
  • Community Legend
  • 967 Views
  • 1 replies
  • 0 likes
  • 967 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't sync songs to offline mode

Hi! I'm using Spotify 0.7.4.35, on my iPhone 4s iOS 6.1.3. In online mode Spotify works ok, but I can't download playlists to offline mode. I switch on "available offline" on a playlist, but the songs won't sync (sometimes the first song gets marked ...

  • Casual Listener
  • Hi! I'm using Spotify 0.7.4.35, on my iPhone 4s iOS 6.1.3. In online mode Spotify works ok, but I can't download playlists to offline mode. I switch on "available offline" on a playlist, but the song...
  • -h4r6_rjtx7u
  • Newbie
  • 723966 Views
  • 401 replies
  • 25 likes
  • 723966 Views
  • 401 replies
  • 25 likes

I think a Latin person is using my account

Plan:Premium trial Country:Netherlands Device:iPhone 6s OS:iOS 11.4 Issue:This is ruining my experience. I was considering paying the subscription fee after my trial is over but this is such a bad experience that there seems no reason to.I think some...

  • Regular
  • Plan: Premium trial   Country: Netherlands   Device: iPhone 6s   OS: iOS 11.4   Issue: This is ruining my experience. I was considering paying the subscription fee af...
  • Ecnu
  • Regular
  • 2032 Views
  • 3 replies
  • 0 likes
  • 2032 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs aren’t being sorted in artist tab

So when I go into my library and select artists, there isnt anything listed there. Is there a way to fix this?

  • Casual Listener
  • So when I go into my library and select artists, there isnt anything listed there. Is there a way to fix this?
  • alvarezjm
  • Casual Listener
  • 1195 Views
  • 4 replies
  • 0 likes
  • 1195 Views
  • 4 replies
  • 0 likes

Album cover not showing when listening to song

Since you asked for info, here is some.PlanFreeCountrySwedenDevicePCOperating SystemWindows 8 My Question or IssueWhen I listen to a song, the album cover is no longer shown in the bottom left corner alongside its name.

  • Newbie
  • Since you asked for info, here is some. Plan Free Country Sweden Device PC Operating System Windows 8   My Question or Issue When I listen to a song, the album cover is no longer show...
  • timenotlinear
  • Casual Listener
  • 1347 Views
  • 2 replies
  • 1 likes
  • 1347 Views
  • 2 replies
  • 1 likes

Way to return to the new UI?

PlanPremiumCountryUS Operating SystemiOS 11.4 My Question or Issue:I had recently decided to return to Spotify and get premium again as it suited my needs better than Apple Music. I saw that Spotify had a new UI which I enjoyed better, however when I...

  • Newbie
  • Plan Premium Country US   Operating System iOS 11.4   My Question or Issue: I had recently decided to return to Spotify and get premium again as it suited my needs better than Appl...
  • Maxim
  • Spotify Star
  • 650 Views
  • 1 replies
  • 0 likes
  • 650 Views
  • 1 replies
  • 0 likes

Downloading Local Files on iPhone

PlanPremiumCountry Device(iPhone X)Operating System(iOS 11) My Question or IssueI have been trying to download local files onto my phone for quite some time. I've done it all - created a playlist with the local files I want on my computer application...

  • Casual Listener
  • Plan Premium Country   Device (iPhone X) Operating System (iOS 11)   My Question or Issue I have been trying to download local files onto my phone for quite some time. I've d...
  • illunion
  • Newbie
  • 544 Views
  • 1 replies
  • 1 likes
  • 544 Views
  • 1 replies
  • 1 likes

Spotify won’t play some songs properly

I’m using spotify free on my ipad (ios 11.3.1), but whenever I play certain songs, some instrumental parts are turned down to the point where I can barely hear them play. For example, I can hear the solos and the vocals fine, but the backing guitar i...

  • Newbie
  • I’m using spotify free on my ipad (ios 11.3.1), but whenever I play certain songs, some instrumental parts are turned down to the point where I can barely hear them play. For example, I can hear the ...
  • peachyblxss
  • Casual Listener
  • 1267 Views
  • 2 replies
  • 0 likes
  • 1267 Views
  • 2 replies
  • 0 likes

I do not have premium. Looks like there was an update to my spotify recently.

I have an iphone and I can no longer delete songs off of my playlists. I know that in the past, if you go into the playlist, there are three dots in the upper right hand corner. When I click on those three dots in the upper right hand corner, it no l...

  • Newbie
  • I have an iphone and I can no longer delete songs off of my playlists.  I know that in the past, if you go into the playlist, there are three dots in the upper right hand corner.  When I cl...
  • peachyblxss
  • Casual Listener
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

Can’t see updated playlist picture

PlanFreeCountry USADeviceiPhone 6s PlusOperating SystemIOS 10 My Question or Issue So recently I’ve been trying to update my playlist pictures. As so when I remove and replace the previous picture, I check on my phone that the picture is not updated ...

  • Newbie
  • Plan Free Country  USA Device iPhone 6s Plus Operating System IOS 10   My Question or Issue  So recently I’ve been trying to update my playlist pictures. As so when I remove ...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
  • 0 likes

Spotify Connect iPhone Overheating Issue

PlanPremiumCountry UKDevice(iPhone 6s)Operating System(iOS 11.4) My Question or Issue Following the recent iOS update to 11.4 I have noticed an issue with my iPhone 6s getting extremely warm when utilising the Spotify Connect feature, this is causing...

  • Newbie
  • Plan Premium Country  UK Device (iPhone 6s) Operating System (iOS 11.4)   My Question or Issue  Following the recent iOS update to 11.4 I have noticed an issue with my iPhone...
  • 573 Views
  • 0 replies
  • 0 likes
  • 573 Views
  • 0 replies
  • 0 likes

UPDATE

PlanFreeCountryUSAPHONE: IPHONE 7 +Operating System(iOS 11 My Question or IssueTHE NEW UPDATE IT AWFUL!!! all my playlists play in order of songs when i want them to shuffle. adding albums to playlists is impossible and all you are trying to do is se...

  • Newbie
  • Plan Free Country USA PHONE: IPHONE 7 + Operating System (iOS 11   My Question or Issue THE NEW UPDATE IT AWFUL!!! all my playlists play in order of songs when i want them to shuffle. a...
  • 436 Views
  • 0 replies
  • 0 likes
  • 436 Views
  • 0 replies
  • 0 likes