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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70899 Views
  • 16 replies
  • 37 likes
  • 70899 Views
  • 16 replies
  • 37 likes

Spotify Pausing, Jumping, Siri Opens, Unable To Listen At Times?

Plan/PremiumCountryUKDeviceiPhone 7Operating SystemiOS 11.3 Hi, I am currently listening to Spotify on my iPhone 7. For quite a while now there have been some real issues when trying to listen to Spotify whilst using earphones. Siri keeps popping up,...

  • Newbie
  •   Plan /Premium Country UK Device iPhone 7 Operating System iOS 11.3   Hi, I am currently listening to Spotify on my iPhone 7. For quite a while now there have been some real issu...
  • 753 Views
  • 0 replies
  • 0 likes
  • 753 Views
  • 0 replies
  • 0 likes

Spotify won't connect on Verizon LTE

I have an iPhone 7 and I have a phone plan through Verizon. Spotify works perfectly on Wifi, but when I am using data (LTE) it will not connect and says it is offline. I tried logging out and logging back in, I uninstalled and reinstalled the app, I ...

  • Newbie
  •   I have an iPhone 7 and I have a phone plan through Verizon. Spotify works perfectly on Wifi, but when I am using data (LTE) it will not connect and says it is offline. I tried logging out and...
  • Keanu_C
  • Community Legend
  • 2163 Views
  • 1 replies
  • 0 likes
  • 2163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck in search "top result"

A while ago I searched for an artist and she came up as the Top Result. I can click between the tabs at the bottom and go to them and use other functions but I can't figure out within the UI how to get back to a place where I can enter a new search. ...

  • Newbie
  • A while ago I searched for an artist and she came up as the Top Result. I can click between the tabs at the bottom and go to them and use other functions but I can't figure out within the UI how to g...
  • sm217
  • Newbie
  • 3339 Views
  • 10 replies
  • 2 likes
  • 3339 Views
  • 10 replies
  • 2 likes

App can't find chromecast device

After working for months, the chromecast feature on my app for both Iphone X and Ipad air 2 refuses to recognize my chromecast device (Vizio smartTV). All devices and apps are updated, and chromecasting works fine from my phone using other services (...

  • Casual Listener
  •   After working for months, the chromecast feature on my app for both Iphone X and Ipad air 2 refuses to recognize my chromecast device (Vizio smartTV). All devices and apps are updated, and ch...
  • m-zvyv_1zmk6o
  • Casual Listener
  • 2721 Views
  • 3 replies
  • 9 likes
  • 2721 Views
  • 3 replies
  • 9 likes

Spotify skipping songs, pausing randomly etc.

PlanPremiumCountry UKDeviceiPhone 7Operating System(iOS 10 My Question or Issue Whenever I try and listen to music on Spotify on my iPhone, if I move my phone slightly the song either skips, pauses, or skips to a random point in the song without me t...

  • Newbie
  • Plan Premium Country  UK Device iPhone 7 Operating System (iOS 10   My Question or Issue  Whenever I try and listen to music on Spotify on my iPhone, if I move my phone sligh...
  • Bittencourt
  • Spotify Star
  • 2231 Views
  • 3 replies
  • 1 likes
  • 2231 Views
  • 3 replies
  • 1 likes

Can't share to twitter

My Question or IssueI can't seem to be able to share spotify songs to twitter through the app. Every time I click share to twitter it directs to me the twitter app with just the link copied to a tweet. No audio card or thumbnail to play 30 seconds of...

  • Newbie
  •   My Question or Issue I can't seem to be able to share spotify songs to twitter through the app. Every time I click share to twitter it directs to me the twitter app with just the link copied...
  • 480 Views
  • 0 replies
  • 0 likes
  • 480 Views
  • 0 replies
  • 0 likes

Equalizer distortion

PlanPremiumCountryGermany DevicePhone SEOperating SystemiOS 10 My Question or Issue Hey guys,when using the equalizer function in spotify in iOS, raising frequencies only a bit (50% of the possible range max.) leads to a strong distortion of several ...

  • Regular
  • Plan Premium Country Germany  Device Phone SE Operating System iOS 10   My Question or Issue   Hey guys, when using the equalizer function in spotify in iOS, raising freque...
  • 595 Views
  • 0 replies
  • 2 likes
  • 595 Views
  • 0 replies
  • 2 likes

Fast forward / rewind

PlanFreeCountryUnited Kingdom DeviceiPhone 7Operating SystemiOS 11.4 My Question or IssueI cannot seem to be able to fast forward or rewind while listening to music.I have logged out and back in again, I have also reinstalled the app but it still doe...

  • Newbie
  • Plan Free Country United Kingdom  Device iPhone 7 Operating System iOS 11.4   My Question or Issue I cannot seem to be able to fast forward or rewind while listening to music...
  • 672 Views
  • 0 replies
  • 0 likes
  • 672 Views
  • 0 replies
  • 0 likes

can’t view friends’ profiles?

hi, on the new update I am unable in any way to view the profiles of who I follow or look at my friends playlists, I have tried many ways to try and find their accounts but there is no way to view them. I have the free version on iPhone 8.

  • Newbie
  • hi, on the new update I am unable in any way to view the profiles of who I follow or look at my friends playlists, I have tried many ways to try and find their accounts but there is no way to view th...
  • Maxim
  • Spotify Star
  • 1837 Views
  • 1 replies
  • 1 likes
  • 1837 Views
  • 1 replies
  • 1 likes

Solved!! New 2018: Solution for Local Files Syncing Problem

Hello everyone, HELP ARRIVED!!! If you are experiencing:A. Grey title in PlaylistB. Cannot play mp3/m4a on iPhoneC. Cannot download playlists with local files & You are using the following devices:1.Mac2.iPhone Alright! Let's get started. Music for y...

  • Visitor
  • Hello everyone, HELP ARRIVED!!!   If you are experiencing: A. Grey title in Playlist B. Cannot play mp3/m4a on iPhone C. Cannot download playlists with local files   & &nbs...
  • Morga84
  • Casual Listener
  • 25649 Views
  • 6 replies
  • 0 likes
  • 25649 Views
  • 6 replies
  • 0 likes

CCA device lost in iOS app if using CCA group

PlanPremiumCountryGermany DeviceiPhone 7, iPad Air 2, Chromecast AudioOperating SystemiOS 11.4 My Question or IssueI'm using two Chromecast Audios. If I cast to each from Spotify on my iPhone or iPad, everything's fine. If I create a CCA group, howev...

  • Music Fan
  • Plan Premium Country Germany  Device iPhone 7, iPad Air 2, Chromecast Audio Operating System iOS 11.4   My Question or Issue I'm using two Chromecast Audios. If I cast to each fro...
  • Nyarly
  • Music Fan
  • 908 Views
  • 1 replies
  • 0 likes
  • 908 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is not updated

PlanPremiumCountrySpain DeviceiPhone 8+Operating SystemiOS 11.4 My Question or Issue Hi! I don’t know why but spotify is not updated on my phone. I reinstalled the app in case it would work, but still appears the old version...

  • Casual Listener
  • Plan Premium Country Spain  Device iPhone 8+ Operating System iOS 11.4   My Question or Issue  Hi! I don’t know why but spotify is not updated on my phone. I reinstalled&nbsp...
  • ilauudm
  • Casual Listener
  • 1435 Views
  • 2 replies
  • 0 likes
  • 1435 Views
  • 2 replies
  • 0 likes

View only FULL Albums on iOS/don't show one-off songs from playlists

PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 11.4
 My Question or IssueHow do I prevent incomplete albums from showing up under the album list on iOS? I have added songs from various albums to various playlists. However, when I download pla...

  • Newbie
  • Plan Premium Country  US Device iPhone X Operating System iOS 11.4
   My Question or Issue How do I prevent incomplete albums from showing up under the album list on iOS? I have a...
  • 926 Views
  • 0 replies
  • 1 likes
  • iOS
    Playlists
  • 926 Views
  • 0 replies
  • 1 likes

Cache list of offline songs

PlanPremiumCountryUS DeviceiPhone 6Operating SystemiOS 11.4 My Question or Issue I have many songs downloaded on my phone for offline listening, but when Spotify opens it requires an internet connection to load My Music and everything else. That mean...

  • Regular
  • Plan Premium Country US  Device iPhone 6 Operating System iOS 11.4   My Question or Issue   I have many songs downloaded on my phone for offline listening, but when Spotify ...
  • 1094 Views
  • 0 replies
  • 1 likes
  • IOS 11
    Offline availability not working
    Offline Content
    Your Music
  • 1094 Views
  • 0 replies
  • 1 likes

Offline Sync is Busted

PlanFreeCountry USDeviceiPhone 6Operating SystemiOS 10 My Question or IssueI have about 150 songs on my local files that I use regularly, so I put them on Spotify via offline sync. It was working perfectly until yesterday, when all of the songs went ...

  • Casual Listener
  • Plan Free Country  US Device iPhone 6 Operating System iOS 10   My Question or Issue I have about 150 songs on my local files that I use regularly, so I put them on Spotify via of...
  • 6a_-vxezcj7s2
  • Newbie
  • 699 Views
  • 1 replies
  • 1 likes
  • 699 Views
  • 1 replies
  • 1 likes

Playlist Disappeared and Account Hacked

Plan - Premium Country - US Device - iPhone 7 Plus Operating System - most recent iOS I opened my Spotify this morning and all of my playlists, which included hundreds of downloaded songs, were gone. My music playing on my phone also kept getting pau...

  • Newbie
  •   Plan - Premium  Country -  US   Device - iPhone 7 Plus  Operating System - most recent iOS   I opened my Spotify this morning and all of my playlists, which inc...
  • Loxer
  • Community Legend
  • 685 Views
  • 1 replies
  • 0 likes
  • 685 Views
  • 1 replies
  • 0 likes

iPhone app loses now playing screen

PlanPremiumCountry UKDeviceiPhone 6Operating SystemiOS 11 Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again to restart from where I was, there is no now playing screen so I'm unable to restar...

  • Casual Listener
  • Plan Premium Country  UK Device iPhone 6 Operating System iOS 11   Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again...
  • Loxer
  • Community Legend
  • 705 Views
  • 1 replies
  • 0 likes
  • 705 Views
  • 1 replies
  • 0 likes

Problem with Spotify Codes

I tried to share a profile link to a free profile with a QR-Code and also with a spotify code. Some iPhone users have problems to get to the profile. There comes a message like "Can't open the link on this device". On the Windows Phone the link sends...

  • Music Fan
  • I tried to share a profile link to a free profile with a QR-Code and also with a spotify code. Some iPhone users have problems to get to the profile. There comes a message like "Can't open the link o...
  • dadiddopf
  • Music Fan
  • 2051 Views
  • 1 replies
  • 0 likes
  • 2051 Views
  • 1 replies
  • 0 likes

No Radio on iOS devices

Hi everyone, I cannot use the Radio on my iPhone 6s and iPad Air 2 since Spotify rolled out this feature for Thailand in late April. The Radio works for me on my PC, my Android and also on the web browser. Logged in with my account (Premium):PC: OKiO...

  • Casual Listener
  • Hi everyone,   I cannot use the Radio on my iPhone 6s and iPad Air 2 since Spotify rolled out this feature for Thailand in late April.   The Radio works for me on my PC, my An...
  • Loxer
  • Community Legend
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

Can't sync local files from PC to iPhone.

PlanPremium for FamilyCountryAustraliaDeviceiPhone 5SOperating SystemiOS 11.4My Question or IssueI am unable to sync local files from my PC with my mobile, I have followed every guide that I have been able to find and nothing is working, all that sho...

  • Newbie
  • Plan Premium for Family Country Australia Device iPhone 5S Operating System iOS 11.4 My Question or Issue I am unable to sync local files from my PC with my mobile, I have followed every gui...
  • Loxer
  • Community Legend
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes