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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76396 Views
  • 16 replies
  • 37 likes
  • 76396 Views
  • 16 replies
  • 37 likes

Solved!! Spotify premium cant be purchased in this app

PlanPremiumCountry PhilippinesDeviceiPhone 6Operating SystemiOS 11 My Question or Issue Premium subscription suddenly converted back to free. App says premiuim purchase is not available in the app

  • Casual Listener
  • Plan Premium Country  Philippines Device iPhone 6 Operating System iOS 11   My Question or Issue   Premium subscription suddenly converted back to free. App says premiuim pu...
  • x2zr4li-t1_za
  • Casual Listener
  • 6145 Views
  • 2 replies
  • 0 likes
  • 6145 Views
  • 2 replies
  • 0 likes

[Mobile] Bring back old layout for free mobile version

I am currently using the free mobile version on my iPhone, and after the recent update, a page solely for a Spotify premium ad has been added at the bottom of my screen. This took away the button to view my own profie, so I am unable to reach the peo...

  • Newbie
  • I am currently using the free mobile version on my iPhone, and after the recent update, a page solely for a Spotify premium ad has been added at the bottom of my screen. This took away the button to ...
  • Maxim
  • Spotify Star
  • 600 Views
  • 1 replies
  • 2 likes
  • Mobile
  • 600 Views
  • 1 replies
  • 2 likes

Finding friends

PlanFreeCountry DeviceiPhone 8 Operating SystemiOS 10 My Question or Issue I am trying to locate family members on Spotify. I use the following formula in the search bar to locate: spotify:username:xxxxx Xs = family member username Each time I do thi...

  • Newbie
  • Plan Free Country   Device iPhone 8   Operating System iOS 10   My Question or Issue  I am trying to locate family members on Spotify.  I use the following formula...
  • Maxim
  • Spotify Star
  • 700 Views
  • 1 replies
  • 0 likes
  • error messages
    Find friends
    usernames
  • 700 Views
  • 1 replies
  • 0 likes

Solved!! Clear Spotify Queue on IOS

PlanPremiumCountryAustraliaDevice(iPhone Operating System(iOS 11.4) My Question or Issue I've looked through the knowledge base, searched and watched videos on how to clear the queue on Spotify, but it's either not clear, or my tech skills are failin...

  • Casual Listener
  • Plan Premium Country Australia Device (iPhone 😎 Operating System (iOS 11.4)   My Question or Issue   I've looked through the knowledge base, searched and watched videos on how t...
  • beeceela
  • Casual Listener
  • 142185 Views
  • 3 replies
  • 1 likes
  • iOS
    IOS 11
    queue
    queue error
    queue list
  • 142185 Views
  • 3 replies
  • 1 likes

CAN'T EDIT MY PLAYLIST

HI, So the new update was released for IOS but part of the update has now meant that there is not a option to edit the playlist and I am aware that you can click on the calender also i have attached a photo showing that is no option to edit the playl...

  • Casual Listener
  • HI,  So the new update was released for IOS but part of the update has now meant that there is not a option to edit the playlist and I am aware that you can click on the calender also i have at...
  • Djelan
  • Casual Listener
  • 27501 Views
  • 5 replies
  • 1 likes
  • 27501 Views
  • 5 replies
  • 1 likes

Unable to Sync Playlst to iphone and ipad

Plan/PremiumCountry Device(iPhone 5 and ipad pro)Operating SystemIphone 5 IOS 10, iPad pro iOS 11 My Question or Issue A playlist from desktop will not sync with my iPhone or iPad. I signed out of all the apps, waited a few minutes and signed back in...

  • Casual Listener
  • Plan /Premium Country   Device (iPhone 5 and ipad pro) Operating System Iphone 5 IOS 10, iPad pro iOS 11   My Question or Issue  A playlist from desktop will not sync with my...
  • LukasRocks1021
  • Music Fan
  • 614 Views
  • 1 replies
  • 0 likes
  • Sync to iPad
    Sync to Phone
  • 614 Views
  • 1 replies
  • 0 likes

Uploading local files to iphone

I have a premium account and I’ve figured out how to get an album from my iTunes into Spotify desktop. I’ve created a playlist and added the songs to this playlist and have downloaded it. However, opening my mobile Spotify I see the playlist and it s...

  • Casual Listener
  • I have a premium account and I’ve figured out how to get an album from my iTunes into Spotify desktop. I’ve created a playlist and added the songs to this playlist and have downloaded it. However, op...
  • j6dglh8p_-ptb
  • Newbie
  • 899 Views
  • 3 replies
  • 1 likes
  • 899 Views
  • 3 replies
  • 1 likes

Downloading local files

PlanpremiumCountry ukDeviceIphonexOperating SystemMac os sierra My Question or Issue so I have some local only files on my mac spotify app and they are in a playlist. They play on the Mac fine I had an iPhone 7 plus and posted earlier this week as it...

  • Regular
  • Plan premium Country  uk Device Iphonex Operating System Mac os sierra   My Question or Issue  so I have some local only files on my mac spotify app and they are in a playlis...
  • heshanindra
  • Regular
  • 582 Views
  • 1 replies
  • 1 likes
  • 582 Views
  • 1 replies
  • 1 likes

Spotify won’t download songs

I am trying to download my playlists and all the songs in them however when I click the download switch it says “ downloading waiting to download” and the arrows next to the songs stay grey. I have tried using different WiFi networks, cellular, unins...

  • Newbie
  • I am trying to download my playlists and all the songs in them however when I click the download switch it says “ downloading waiting to download” and the arrows next to the songs stay grey. I have t...
  • Loxer
  • Community Legend
  • 49243 Views
  • 1 replies
  • 3 likes
  • 49243 Views
  • 1 replies
  • 3 likes

Email login

Hi! I just bought a new phone (went from iPhone 6 to 8 plus). When I sign in to my Spotify account using my email, all of my music is gone. When I sign in with my Facebook it is all there. I would like to sign in with my email and still keep all my l...

  • Newbie
  • Hi! I just bought a new phone (went from iPhone 6 to 8 plus). When I sign in to my Spotify account using my email, all of my music is gone. When I sign in with my Facebook it is all there. I would li...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Not syncing to iPod

PlanPremiumCountry AustraliaDeviceiPod Touch 2nd GenerationOperating SystemiOS 4 My Question or IssueA couple months back I installed spotify on my old iPod to listen to music in my car. I had to download an older version of spotify that was compatib...

  • Newbie
  • Plan Premium Country  Australia Device iPod Touch 2nd Generation Operating System iOS 4   My Question or Issue A couple months back I installed spotify on my old iPod to listen to...
  • Maxim
  • Spotify Star
  • 618 Views
  • 1 replies
  • 0 likes
  • 618 Views
  • 1 replies
  • 0 likes

Backup to IPad/ICloud

PlanPremiumCountryCyprusDevicePC & IPadOperating System(iOS 10, Windows 10) My Question or IssueHiI’m trying to synchronise my Spotify tracks and playlists from my PC to my Ipad, but a message appears on my Ipad informing me that I do not have suffic...

  • Regular
  • Plan Premium Country Cyprus Device PC & IPad Operating System (iOS 10, Windows 10)   My Question or Issue Hi I’m trying to synchronise my Spotify tracks and playlists from my PC t...
  • Loxer
  • Community Legend
  • 1533 Views
  • 1 replies
  • 0 likes
  • 1533 Views
  • 1 replies
  • 0 likes

Fiyatlandırma ve aylık ücret çekimi

İyi günler. Ben spotify öğrenci hesabı kullanmaktayım. Öğrenci ücreti 6,99 olmasına rağmen benden 7.04 tl çekildi ve benim hesabımın ücreti ben kartımı tanımlamama rağmen her ay otomatik çekilemeyip hata veriyor ve ben her ay kartımı tekrar tanımlama...

  • Newbie
  • İyi günler. Ben spotify öğrenci hesabı kullanmaktayım. Öğrenci ücreti 6,99 olmasına rağmen benden 7.04 tl çekildi ve benim hesabımın ücreti ben kartımı tanımlamama rağmen her ay otomatik çekilemeyip ...
  • 654 Views
  • 0 replies
  • 0 likes
  • 654 Views
  • 0 replies
  • 0 likes

Why does spotify skip songs on iPhone app

This seems to be an ongoing issue but have iphone 7 now iphone x and now and againg it will skip playing some songs in playlists even though its offline and downloaded - all the sudden its not liking new order downloads- even though they have played ...

  • Newbie
  • This seems to be an ongoing issue but have iphone 7 now iphone x and now and againg it will skip playing some songs in playlists even though its offline and downloaded - all the sudden its not liking...
  • Loxer
  • Community Legend
  • 1176 Views
  • 1 replies
  • 0 likes
  • 1176 Views
  • 1 replies
  • 0 likes

iOS Error Code: "Login Failed, Error: 9"

My mother is having problems with her Spotify. When she has WiFi connectivity, she has no problems. But when she goes to LTE, Spotify will either say she needs to log in, stop playing in the middle of a song and say she needs to log in, or not allow ...

Image-1.jpg
  • Casual Listener
  • My mother is having problems with her Spotify. When she has WiFi connectivity, she has no problems. But when she goes to LTE, Spotify will either say she needs to log in, stop playing in the middle o...
  • 1278041643
  • Newbie
  • 3190 Views
  • 4 replies
  • 2 likes
  • 3190 Views
  • 4 replies
  • 2 likes

Is there a way to filter songs on your playlist with the newer update

PlanFreeCountry Device(iPhone 6sOperating System(iOS 11.3.1) When the new Spotify update came and redid the whole app layout and experience I found that the options to filter your songs in your playlist is no longer there,therfore making it hard to f...

  • Newbie
  •   Plan Free Country   Device (iPhone 6s Operating System (iOS 11.3.1)   When the new Spotify update came and redid the whole app layout and experience I found that the option...
  • Loxer
  • Community Legend
  • 1167 Views
  • 1 replies
  • 1 likes
  • 1167 Views
  • 1 replies
  • 1 likes

Can't instal premium

PlanPremiumDeviceiPhone 5 My Question or Issue Why can't I install Premium in this app. There is noother app. Is that an error in my phone or something common

  • Newbie
  •   Plan Premium Device iPhone 5   My Question or Issue  Why can't I install Premium in this app. There is noother app. Is that an error in my phone or something common 
  • Luke
  • Spotify Star
  • 593 Views
  • 1 replies
  • 0 likes
  • 593 Views
  • 1 replies
  • 0 likes

Thumbprint?

Plan PremiumCountry USA Device 7 PlusOperating System ios 11.4 Converting from Pandora. That app had a function called 'Thumbprint'. Basically a playlist of every track I'd 'thumbed up'. Is there an equivalent in Spotify? Thanks.

  • Visitor
  •   Plan Premium Country USA   Device 7 Plus Operating System ios 11.4   Converting from Pandora. That app had a function called 'Thumbprint'. Basically a playlist of every t...
  • Loxer
  • Community Legend
  • 1890 Views
  • 5 replies
  • 0 likes
  • 1890 Views
  • 5 replies
  • 0 likes

Auto-plays most recently saved

PlanPremiumCountry UKDeviceIphone 6Operating SystemiOS My Question or Issue I'm having an issue where the spotify app automatically plays the most recently saved song whenever I open it. This never used to happen, how can I stop it?

  • Newbie
  • Plan Premium Country  UK Device Iphone 6 Operating System iOS   My Question or Issue  I'm having an issue where the spotify app automatically plays the most recently saved so...
  • z-qr8yn_lz8dc
  • Newbie
  • 550 Views
  • 1 replies
  • 1 likes
  • 550 Views
  • 1 replies
  • 1 likes