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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64677 Views
  • 16 replies
  • 37 likes
  • 64677 Views
  • 16 replies
  • 37 likes

New "Video Cover" Function

Hey guys - today I noticed that by playing songs like "Feel It Still" or "So Far Away" on my iPhone X there is no normal cover anymore but a looping Video about 10-15 seconds. First i thought it was the full music video but also its awsome when my iP...

  • Regular
  • Hey guys - today I noticed that by playing songs like "Feel It Still" or "So Far Away" on my iPhone X there is no normal cover anymore but a looping Video about 10-15 seconds. First i thought it was ...
  • Fidde_
  • Newbie
  • 24239 Views
  • 6 replies
  • 4 likes
  • iOS
    iphone
  • 24239 Views
  • 6 replies
  • 4 likes

Playback Failed - We’re not able to play this video in your location.

PlanPremiumCountry USA - WA - SeattleDeviceiPhone 7Operating SystemiOS 11.4 My Question or Issue Constantly music stops playing entirely when playing back from top playlists, or when shuffling an Artist. When I open the Spotify App to see what’s up, ...

99B64513-B8F7-461B-9970-7D2E70EE0376.png
  • Casual Listener
  • Plan Premium Country  USA - WA - Seattle Device iPhone 7 Operating System iOS 11.4   My Question or Issue  Constantly music stops playing entirely when playing back from top ...
  • Luke
  • Spotify Star
  • 6986 Views
  • 3 replies
  • 4 likes
  • iOS
    location
    Playback Failed
    Premium
    video
  • 6986 Views
  • 3 replies
  • 4 likes

Certain songs in playlist not playing

Hi guys, been looking for a solution but can’t seem to find one so I’m asking the question here. My fiancé has a spotify premium family account and added me as one of the users. We both found a playlist “I love my 90’s hip-hop” and have been playing ...

  • Newbie
  • Hi guys, been looking for a solution but can’t seem to find one so I’m asking the question here.    My fiancé has a spotify premium family account and added me as one of the users. We bot...
  • LukasRocks1021
  • Music Fan
  • 1018 Views
  • 1 replies
  • 0 likes
  • 1018 Views
  • 1 replies
  • 0 likes

My iphone app doesnt log in

PlanPremeiumDeviceiphone8Operating SystemiOS 11.3.1My Question or IssueWhen I write the log in information it says “We’re currently experiencing problems.please try again later.”It has been like this for two days

  • Newbie
  • Plan Premeium Device iphone8 Operating System iOS 11.3.1 My Question or Issue When I write the log in information it says “We’re currently experiencing problems.please try again later.” It ha...
  • 443 Views
  • 0 replies
  • 0 likes
  • 443 Views
  • 0 replies
  • 0 likes

Spotify skips first second of every second song when using chromecast

PlanPremiumCountryNetherlandsDeviceIphone5se, Google Cast (1.21.75965)Operating SystemIOS11.4, windows 10 My IssueI've bought a NAD amplifier with integrated google chromecast a couple of months ago. I use Google Home. It worked flawlessly for some t...

  • Newbie
  • Plan Premium Country Netherlands Device Iphone5se, Google Cast (1.21.75965) Operating System IOS11.4, windows 10   My Issue I've bought a NAD amplifier with integrated google chromecas...
  • 498 Views
  • 0 replies
  • 0 likes
  • 498 Views
  • 0 replies
  • 0 likes

Not able to activate Hulu

Plan: Premium + Student Country: United States Device:(iPhone Operating System:(iOS 11.3) My Question or Issue: I am on premium subscription for students. I am able to use spotify; however, I am not able to activate Hulu; in fact I don't see that "Ac...

  • Newbie
  •   Plan:   Premium + Student   Country:   United States   Device: (iPhone 😎   Operating System: (iOS 11.3)   My Question or Issue:   I am on p...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

Music Plays During Voice Search (Bluetooth issue)

I have a Toyota with a bluetooth car stereo (using an a2dp connection) the car also has a mobile/cellphone connection (using an HFP connection). When I play music, it comes through the car stereo perfectly. When I press Spotify voice search button, t...

  • Newbie
  • I have a Toyota with a bluetooth car stereo (using an a2dp connection) the car also has a mobile/cellphone connection (using an HFP connection). When I play music, it comes through the car stereo per...
  • 965 Views
  • 0 replies
  • 3 likes
  • 965 Views
  • 0 replies
  • 3 likes

Spotify App Update with Streamlined Tab?

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 11 My Question or IssueOn May 27 I received an email from Spotify telling me to try out the new Spotify app. The email featured a streamlined tab interface as well as stremlined search (pics a...

  • Newbie
  • Plan Free/Premium Country   Device iPhone 8 Operating System iOS 11   My Question or Issue On May 27 I received an email from Spotify telling me to try out the new Spotify app.&nb...
  • 591 Views
  • 0 replies
  • 0 likes
  • Update
  • 591 Views
  • 0 replies
  • 0 likes

Playlist author grey bar expanding

The bar under the author of a playlist expands on a certain time interval PlanPremiumCountryHong Kong DeviceiPhone 6sOperating SystemiOS 11.4 My Question or Issue

  • Casual Listener
  • The bar under the author of a playlist expands on a certain time interval   Plan Premium Country Hong Kong  Device iPhone 6s Operating System iOS 11.4   My Question or Issue...
  • Bananakyun
  • Casual Listener
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Music Shuffling Issue

PlanFree My Question or IssueFor some reason all of my playlists and music are shuffling as if it's a radio. I can't listen to any artist whenever I want because it treats it like a radio, giving me the option to like or dislike a track. My queue is ...

  • Newbie
  • Plan Free  My Question or Issue For some reason all of my playlists and music are shuffling as if it's a radio. I can't listen to any artist whenever I want because it treats it like a radio,...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Using Spotify on Bluetooth car radio - Iphone

Hi, I bought a new JVC bluetooth radio for my car and spotify was working perfectly with it. There is also a USB port and since I plugged my phone into it to charge the way spotify has been working has changed, even after I have plugged it out. Now w...

  • Newbie
  • Hi,   I bought a new JVC bluetooth radio for my car and spotify was working perfectly with it. There is also a USB port and since I plugged my phone into it to charge the way spotify has been ...
  • tonyl0ng
  • Casual Listener
  • 690 Views
  • 1 replies
  • 0 likes
  • 690 Views
  • 1 replies
  • 0 likes

How to save a song with the new update

I want to save song with the new update but I can’t it just only goes to my “favorite playlist” but I don’t want to “like” the song I want to save it

  • Newbie
  • I want to save song with the new update but I can’t it just only goes to my “favorite playlist” but I don’t want to “like” the song I want to save it 
  • Maxim
  • Spotify Star
  • 7714 Views
  • 1 replies
  • 2 likes
  • 7714 Views
  • 1 replies
  • 2 likes

Shuffle play is playing the same loop of songs

PlanFreeCountry USADeviceiPhone 7Operating SystemIOS 10 My Question or Issue Every time I press shuffle play on any of my playlists, it plays the same loop of songs. I'll play a playlist and then a couple hours later shuffle play the same playlist an...

  • Newbie
  • Plan Free Country  USA Device iPhone 7 Operating System IOS 10   My Question or Issue  Every time I press shuffle play on any of my playlists, it plays the same loop of songs...
  • rwc1987
  • Casual Listener
  • 1317 Views
  • 1 replies
  • 1 likes
  • 1317 Views
  • 1 replies
  • 1 likes

Shuffle all music on iOS is only playing songs from select few albums

Premium PlanUS iphone 6 iOS 11.3.1 I have downloaded several albums and playlists from spotify onto my device for offline listening, but when I go to library/songs/shuffle play, it only plays from a select number of albums or artists. (I can't tell w...

  • Casual Listener
  •   Premium Plan US     iphone 6   iOS 11.3.1   I have downloaded several albums and playlists from spotify onto my device for offline listening, but when I ...
  • 455 Views
  • 0 replies
  • 0 likes
  • 455 Views
  • 0 replies
  • 0 likes

Spotify won’t play certain songs

I have had Spotify premium for about a year and a half and yesterday I got the iPhone X. For some reason Spotify won’t play certain songs. It just won’t. Please help

  • Newbie
  • I have had Spotify premium for about a year and a half and yesterday I got the iPhone X. For some reason Spotify won’t play certain songs. It just won’t. Please help 
  • Keanu_C
  • Community Legend
  • 887 Views
  • 1 replies
  • 1 likes
  • 887 Views
  • 1 replies
  • 1 likes

spotify adds music

hey spotify adds thier own music in my playlist I think its really annoying so how do I remove that function?

  • Newbie
  • hey spotify adds thier own music in my playlist I think its really annoying so how do I remove that function?
  • 333 Views
  • 0 replies
  • 0 likes
  • 333 Views
  • 0 replies
  • 0 likes

Any chance of Force Touch Preview coming back?

PlanPremium I’m yet to receive the new update but I was wondering if there was any chance that Force Touch preview would be reinstated with the new update. Personally I would rather this feature be put back in place instead of the other features that...

  • Music Fan
  • Plan Premium     I’m yet to receive the new update but I was wondering if there was any chance that Force Touch preview would be reinstated with the new update.    Personall...
  • Hubo
  • Community Legend
  • 660 Views
  • 1 replies
  • 2 likes
  • 660 Views
  • 1 replies
  • 2 likes

Start with 1 playlist and 2nd song automatically jumps to another playlist

PlanPremiumCountryUSADeviceiPhone 8Operating SystemIOS10 My Question or IssueI recently joined one of my family’s playlist made for our vacation and now every time I start to play another playlist, it will play 1 song and then automatically jump to s...

  • Newbie
  • Plan Premium Country USA Device iPhone 8 Operating System IOS10    My Question or Issue I recently joined one of my family’s playlist made for our vacation and now every time I st...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Spotify Premium Trial Ended

My spotify premium trial ended today (May 30) BUT my credit card info is still being shown, how do I get rid of it as I don't want to be charged.

  • Visitor
  •   My spotify premium trial ended today (May 30) BUT my credit card info is still being shown, how do I get rid of it as I don't want to be charged. 
  • Hubo
  • Community Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes