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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70736 Views
  • 16 replies
  • 37 likes
  • 70736 Views
  • 16 replies
  • 37 likes

Spotify on CarPlay freezing

Using Spotify in my 2018 Ford Fiesta is a frustrating experience. Spotify works well a lot of the time but some of the time the app will completely stop working. It displays a black screen with no buttons, just a blank black screen. The only fix is t...

  • Roadie
  • Using Spotify in my 2018 Ford Fiesta is a frustrating experience.   Spotify works well a lot of the time but some of the time the app will completely stop working. It displays a black screen w...
  • 1383 Views
  • 0 replies
  • 4 likes
  • 1383 Views
  • 0 replies
  • 4 likes

shared songs — can’t open Spotify with the link in the text

Every time someone shares a Spotify song with me via text and I click to open it — it takes me online to open.spotify.com and then when I click “play in Spotify” it takes me to the App Store. And then when I press “open” on Spotify in the App Store, ...

  • Newbie
  • Every time someone shares a Spotify song with me via text and I click to open it — it takes me online to open.spotify.com and then when I click “play in Spotify” it takes me to the App Store. And the...
  • Jenndowell
  • Newbie
  • 1356 Views
  • 2 replies
  • 7 likes
  • 1356 Views
  • 2 replies
  • 7 likes

“Waiting to Download”... but it never does

PremiumDeviceiPadOperating Systemios 11 I have Premium but I’ve only had it for a couple of days. I tried to download my playlist but it keeps saying “waiting to download” and it never does. I have seen that several others are experiencing this probl...

  • Newbie
  • Premium Device iPad Operating System ios 11   I have Premium but I’ve only had it for a couple of days. I tried to download my playlist but it keeps saying “waiting to download” and it nev...
  • davidbowlin
  • Regular
  • 440 Views
  • 2 replies
  • 1 likes
  • 440 Views
  • 2 replies
  • 1 likes

Make "save album" separate from "save song"!!

This idea has been posted many many times, yet still has not been resolved, even though it "has been resovled" by spotify... It is counter productive and unintuitive that when I click "save" on an album it automatically adds all the songs to my "song...

  • Newbie
  • This idea has been posted many many times, yet still has not been resolved, even though it "has been resovled" by spotify...   It is counter productive and unintuitive that when I click "save"...
  • 346 Views
  • 0 replies
  • 1 likes
  • 346 Views
  • 0 replies
  • 1 likes

Spotify skips after 40 seconds to next/random songs on iPhone

HEADLINE: Spotify automatically skips to next song after 40 seconds. Plan:Premium trial Country:Netherlands Device:iPhone 6s OS:iOS 11.2 Issue:This is ruining my experience. I was considering paying the subscription fee after my trial is over but thi...

  • Regular
  • HEADLINE: Spotify automatically skips to next song after 40 seconds.   Plan: Premium trial   Country: Netherlands   Device: iPhone 6s   OS: iOS 11.2   Issue: T...
  • Ecnu
  • Regular
  • 6844 Views
  • 3 replies
  • 1 likes
  • 6844 Views
  • 3 replies
  • 1 likes

Shuffle doesn’t work now after the update

So now that they’ve done this update the “shuffle play” button doesn’t shuffle my songs, they all play in sequence now and I can’t figure out how to make them shuffle now... I’m a free user and have an Apple iPhone, HELP!

  • Newbie
  • So now that they’ve done this update the “shuffle play” button doesn’t shuffle my songs, they all play in sequence now and I can’t figure out how to make them shuffle now... I’m a free user and have ...
  • k4n6nat_-x2mg
  • Newbie
  • 1672 Views
  • 4 replies
  • 4 likes
  • 1672 Views
  • 4 replies
  • 4 likes

Shuffle play

Hi, I have premium account but still can't turn off shuffle play and trust me I tried everything..

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  • Casual Listener
  • Hi, I have premium account but still can't turn off shuffle play and trust me I tried everything..     
  • 3mdp-st_g21wo
  • Casual Listener
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

I NEED HELP

PlanPremiumCountry BrazilDevice(iPhone 7)Operating System(iOS 11) My Question or Issue Hello everyone, well, recently I deleted my Facebook account and my spotify premium was using facebook data to make my spotify premium work, and today I changed my...

  • Visitor
  • Plan Premium Country  Brazil Device (iPhone 7) Operating System (iOS 11)   My Question or Issue   Hello everyone, well, recently I deleted my Facebook account and m...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

iphone x user interface

PlanFreeCountryUSA DeviceiPhone xOperating SystemiOS 11.4 My Question or Issue my user interface on my iphone x is completely different then how it normally on any other device, which i do not enjoy and would like to have the normal interface but don...

  • Regular
  • Plan Free Country USA  Device iPhone x Operating System iOS 11.4   My Question or Issue  my user interface on my iphone x is completely different then how it normally on...
  • Loxer
  • Community Legend
  • 1280 Views
  • 8 replies
  • 1 likes
  • 1280 Views
  • 8 replies
  • 1 likes

Follow All button fails on facebook friend list

Plan PremiumCountry Argentina Device iPhone 6s Operating System iOS 10 Follow All button fails on facebook friend list

  • Newbie
  • Plan Premium Country Argentina   Device iPhone 6s   Operating System iOS 10     Follow All button fails on facebook friend list
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

How do you view songs in your playlist?

PlanFreeCountryUS Device(iPhone X)Operating System(iOS 11.4) My Question or Issue Before the update I could see all the songs in my playlist, now don't know how to view which songs are in my playlists.

  • Newbie
  • Plan Free Country US   Device (iPhone X) Operating System (iOS 11.4)   My Question or Issue  Before the update I could see all the songs in my playlist, now don't know how t...
  • 2477 Views
  • 0 replies
  • 1 likes
  • 2477 Views
  • 0 replies
  • 1 likes

Solved!! Can I use voice commands (through Siri) to control Spotify on my iPhone 6?

Austin is about to make it illegal to use my phone at all while driving. I'd like to be able to use voice commands to control Spotify while driving. Can I do this? Or is there an app that will help me do this? Thanks.

  • Casual Listener
  • Austin is about to make it illegal to use my phone at all while driving. I'd like to be able to use voice commands to control Spotify while driving. Can I do this? Or is there an app that will help m...
  • Tmanator04
  • Newbie
  • 180795 Views
  • 41 replies
  • 7 likes
  • 180795 Views
  • 41 replies
  • 7 likes

Spotify automatically adding songs to playlist

PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 11 My Question or Issue I'm making a playlist but there's two sections, one with "Songs you added" and the other with "Songs we added." I'm not sure if those songs Spotify automatically added are a...

  • Newbie
  • Plan Free Country  USA Device iPhone 7 Operating System iOS 11   My Question or Issue  I'm making a playlist but there's two sections, one with "Songs you added" and the othe...
  • LukasRocks1021
  • Music Fan
  • 3802 Views
  • 1 replies
  • 3 likes
  • 3802 Views
  • 1 replies
  • 3 likes

Windows 10 sincronization

Hello!I add new songs to my computer (windows 10) and now I want to put in my iphone. Since a few days, the sincronization between the both devices doesn't works. Is there any bug in the app again?Thank's!!Edgar

  • Newbie
  • Hello! I add new songs to my  computer (windows 10) and now I want to put in my iphone. Since a few days, the sincronization between the both devices doesn't works. Is there any bug in the app ...
  • 492 Views
  • 0 replies
  • 2 likes
  • 492 Views
  • 0 replies
  • 2 likes

Podcasts aren't updating

I am user in the US, have a premium account, and use primarily my iPhone to listen. My Question or Issue:Some daily podcasts I listen to, or twice-weekly (Up First, The Daily, etc...) that I KNOW are posted early in the morning do NOT update on Spoti...

  • Music Fan
  • I am user in the US, have a premium account, and use primarily my iPhone to listen.    My Question or Issue: Some daily podcasts I listen to, or twice-weekly (Up First, The Daily, etc......
  • 2873 Views
  • 0 replies
  • 26 likes
  • 2873 Views
  • 0 replies
  • 26 likes

Customization of playlists (cover and description box)

PlanPremiumCountry UKDeviceiPhone 6Operating SystemiOS 11.4 Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again to restart from where I was, there is no now playing screen so I'm unable to rest...

  • Casual Listener
  • Plan Premium Country  UK Device iPhone 6 Operating System iOS 11.4   Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again to...
  • Holty
  • Casual Listener
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Spotify connection issues with sonos speakers

Most days I can play music no problem from the Spotify app but recently the Spotify app just won’t connect to any of my sonos speakers and I know there’s not a problem with them they play just fine when I use the sonos app the speakers show up on Spo...

  • Newbie
  • Most days I can play music no problem from the Spotify app but recently the Spotify app just won’t connect to any of my sonos speakers and I know there’s not a problem with them they play just fine w...
  • Ngin
  • Casual Listener
  • 8026 Views
  • 28 replies
  • 16 likes
  • 8026 Views
  • 28 replies
  • 16 likes

Battery drain in iPhone 8, 8.4.52.796

Good morning,Since the last update of Spotify, the battery runs out quickly, between 3 or 4 times faster.Thanks and regards.

  • Newbie
  • Good morning, Since the last update of Spotify, the battery runs out quickly, between 3 or 4 times faster. Thanks and regards. 
  • X_Frontil
  • Casual Listener
  • 1053 Views
  • 4 replies
  • 2 likes
  • 1053 Views
  • 4 replies
  • 2 likes

iOS on Bluetooth Fails to Send Proper Track Metadata

iOS devices send incosnsistent Track metadata over bluetooth. I've tested an android device with this same A2DP sink and all the correct metadata consistently appeared. On iOS however, the first track streamed with all the correct track meta-data (Ar...

  • Visitor
  • iOS devices send incosnsistent Track metadata over bluetooth. I've tested an android device with this same A2DP sink and all the correct metadata consistently appeared. On iOS however, the first trac...
  • 684 Views
  • 0 replies
  • 1 likes
  • ios bluetooth bug
  • 684 Views
  • 0 replies
  • 1 likes