Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69983 Views
16 replies
37 likes

69983 Views
16 replies
37 likes

The random names when you sign up

Hello, I'm asking if there is a way to choose your own account name, because when I went to sign up a couple of months ago. My name is random 24 letter and number name which I ABSOLUTELY HATE! You should be able to make your own name, as I have seen ...

Turtle10
Casual Listener
Hello, I'm asking if there is a way to choose your own account name, because when I went to sign up a couple of months ago. My name is random 24 letter and number name which I ABSOLUTE...
2018-05-24 6:53:40 AM
2018-05-29 6:52:46 AM
Turtle10
Casual Listener
651 Views
2 replies
0 likes

651 Views
2 replies
0 likes

Favorites being Un-Favorited

I just got Spotify yesterday, favorited a BUNCH of songs, but only some of them are in the favorites playlist. When I go to a song that I favorited yesterday, they aren’t favorited anymore. Why? I spent hours looking up songs and favoriting them and ...

1_9p-c95zbke9
Casual Listener
I just got Spotify yesterday, favorited a BUNCH of songs, but only some of them are in the favorites playlist. When I go to a song that I favorited yesterday, they aren’t favorited anymore. Why? I sp...
2018-05-28 11:35:37 PM
2018-05-29 1:48:14 AM
1_9p-c95zbke9
Casual Listener
430 Views
1 replies
0 likes

430 Views
1 replies
0 likes

Error Searching for Users

Planpremium Country USA DeviceiPhone7 Operating SystemiOS 11.3.1 My Question or IssueI am I able to use the spotify:user:username search command to retrieve user pages/playlists. Each attempt yields an “Error Occurred” message with no other informati...

f_v4dhyx2-82o
Newbie
Plan premium Country USA Device iPhone7 Operating System iOS 11.3.1 My Question or Issue I am I able to use the spotify:user:username search command to ...
2018-05-28 12:20:33 AM
309 Views
0 replies
0 likes

309 Views
0 replies
0 likes

iPhone bugs

PlanPremiumDeviceiPhone 6Operating Systemios 11 My Question or Issue HiI wanna know,why my downloaded playlists has been removed automatically.I forced to download three times in a week.How can i fix it?Thanks for paying attention.

j3_u2ofh-7tx
Casual Listener
Plan Premium Device iPhone 6 Operating System ios 11 My Question or Issue Hi I wanna know,why my downloaded playlists has been removed automatically. I forced to download three...
2018-05-27 10:39:42 PM
2018-05-28 10:13:05 PM
j3_u2ofh-7tx
Casual Listener
479 Views
2 replies
0 likes

479 Views
2 replies
0 likes

Albums on playlist won’t shuffle together

PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 11 My Question or Issue I put three albums in a playlist and when I shuffle the playlist it only shuffles the songs within the albums and plays one album at a time. Is there a way to shuffle all...

queenofcascadia
Newbie
Plan Premium Country USA Device iPhone X Operating System iOS 11 My Question or Issue I put three albums in a playlist and when I shuffle the playlist it only shuffles th...
2018-05-28 8:44:54 PM
411 Views
0 replies
0 likes

411 Views
0 replies
0 likes

Scrobbles showing but not being recorded

I'm scrobbling today and the webpage shows the track I'm playing, but once the track has moved to the next one, there's no record of what i've just listened to, and the current track is showing as scrobbling. tl;dr - not recording scrobbles

MileStyle
Newbie
I'm scrobbling today and the webpage shows the track I'm playing, but once the track has moved to the next one, there's no record of what i've just listened to, and the current track is showing as sc...
2018-05-15 3:14:02 PM
2018-05-28 8:38:55 PM
favorite
Regular
1379 Views
3 replies
1 likes

1379 Views
3 replies
1 likes

Korean input error

When I try to type a Korean artist name in Korean characters in the search function on my iOS Spotify app, it comes up as ㄱㅣㅁ instead of 김. It’s probably a problem with a way the app is set to work with the keyboard. Thanks.

myfriendanthony
Casual Listener
When I try to type a Korean artist name in Korean characters in the search function on my iOS Spotify app, it comes up as ㄱㅣㅁ instead of 김. It’s probably a problem with a way the app is set to work w...
2018-05-18 3:44:06 AM
2018-05-28 6:13:05 PM
user-removed
Not applicable
989 Views
3 replies
2 likes

989 Views
3 replies
2 likes

Solved!! ios - cant login

Hello everyoneMy problem is that i cant login into spotify on my iphone.I searched for previous answers so i tried login in with username/email and facebook and i changed my password 2 times. It always says (“we're currently experiencing problems”).....

Torrent6
Regular
Hello everyone My problem is that i cant login into spotify on my iphone. I searched for previous answers so i tried login in with username/email and facebook and i changed my password 2 times. &n...
2018-05-28 12:16:49 PM
2018-05-28 5:49:39 PM
Nico
Community Legend
4736 Views
9 replies
0 likes

4736 Views
9 replies
0 likes

Video tab is not available?

PlanPremiumCountryCanadaDeviceiPhone 7Operating SystemiOS 11.3.1 My Question or Issue I looked up in my Spotify but I just can't find the 'Video' button under 'Browse'. Why is that?

e2_r80b-7d205
Casual Listener
Plan Premium Country Canada Device iPhone 7 Operating System iOS 11.3.1 My Question or Issue I looked up in my Spotify but I just can't find the 'Video' button under 'Browse'...
2018-05-28 4:38:24 PM
338 Views
0 replies
0 likes

338 Views
0 replies
0 likes

Solved!! Considering buying Apple AirPods will they work optimally with Spotify?

I really want to buy Apple Airpods but I don't want to use Apple Music because it sucks and I want to use Spotify with it but I'm not sure if they will work optimally.Can people please list all of the features between Apple AirPods and Spotify and th...

manrajsandhu
Newbie
I really want to buy Apple Airpods but I don't want to use Apple Music because it sucks and I want to use Spotify with it but I'm not sure if they will work optimally. Can people please list all of ...
2018-05-14 7:39:16 PM
2018-05-28 10:09:25 AM
e-k_d9hnt0yfj
Newbie
13457 Views
3 replies
0 likes

13457 Views
3 replies
0 likes

Solved!! Spotify Premium not working on iPhone

Spotify UsernamedrinkycatPlanPremiumCountry DeviceiPhone 7+Operating System(iOS 11 My Question or Issue I just purchased Spotify Premium $9.99 for 3 mo. Through the website on my laptop. I then started the app up on my iPhone 7+ and it still says FRE...

52nramfk-s_zj
Newbie
Spotify Username drinkycat Plan Premium Country Device iPhone 7+ Operating System (iOS 11 My Question or Issue I just purchased Spotify Premium $9.99 for 3 mo. Through...
2018-05-23 9:55:38 PM
2018-05-28 2:15:31 AM
Keanu_C
Community Legend
4757 Views
14 replies
1 likes

4757 Views
14 replies
1 likes

Play queue has been moved

The play queue button in the top right on the iphone app has been replaced by the share button, anyway to change this back?

ldaly654123
Newbie
The play queue button in the top right on the iphone app has been replaced by the share button, anyway to change this back?
2018-05-04 7:58:34 PM
2018-05-28 2:13:57 AM
SirgStudios19
Newbie
440 Views
1 replies
1 likes

440 Views
1 replies
1 likes

I pressed shuffle play, then the playlist would play from the beginning

I pressed shuffle play, then it would play from the beginning. I can’t even find the shuffle play button on the bottom left. I don’t have premium. How can I do that without premium?

Jamesify
Newbie
I pressed shuffle play, then it would play from the beginning. I can’t even find the shuffle play button on the bottom left. I don’t have premium. How can I do that without premium?
2018-05-27 12:14:44 AM
330 Views
0 replies
1 likes

330 Views
0 replies
1 likes

Troubleshooting streaming when not connected to wifi

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 10 My Question or IssueFor the last three weeks or so, Spotify hasn't let me stream music on my phone (other than music I've downloaded) when I'm not connected to wifi - it says "connecting..." ...

margew
Newbie
Plan Premium Country USA Device iPhone 6 Operating System iOS 10 My Question or Issue For the last three weeks or so, Spotify hasn't let me stream music on my phone (other than...
2018-05-27 8:13:50 PM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

iPhone 7+; Spotify will not connect to built in chrome cast

PlanPremmiumCountry USA DeviceIPHONE 7+Operating SystemiOS 11.3.1 My Question or Issue For two months my chrome cast has not shown up in my devices on my Spotify app. It’s driving me crazy. I’ve tried everything and still nothing is helping. Any tips...

hf9_cok-g2erm
Newbie
Plan Premmium Country USA Device IPHONE 7+ Operating System iOS 11.3.1 My Question or Issue For two months my chrome cast has not shown up in my devices on my Spoti...
2018-05-27 7:42:02 PM
323 Views
0 replies
2 likes

323 Views
0 replies
2 likes

Large playlist switches to playlist radio with no discernible pattern

PlanPremiumCountry USADeviceiPhone 6Operating System11.3.1 My Question or IssueI have a large playlist (1000+ songs) and have noticed that after a certain number of songs are played, it defaults to playlist radio, sometimes a couple of times a day. I...

mickeyglitter
Newbie
Plan Premium Country USA Device iPhone 6 Operating System 11.3.1 My Question or Issue I have a large playlist (1000+ songs) and have noticed that after a certain number of song...
2018-05-27 7:34:26 PM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

How to downgrade to older Spotify iOS version

My Question or IssueIs there a way to downgrade to the Spotify iOS version previous to the one just released? I was thinking about becoming a premium user today but after this major app redesign update, I'm questioning about if I should wait to for t...

jmcquade
Newbie
My Question or Issue Is there a way to downgrade to the Spotify iOS version previous to the one just released? I was thinking about becoming a premium user today but after this major app redesign up...
2018-05-27 7:00:14 PM
2018-05-27 7:24:46 PM
Loxer
Community Legend
8732 Views
1 replies
0 likes

8732 Views
1 replies
0 likes

Starts playing a different playlist

PlanPremiumCountryDenmark DeviceiPhone 6sOperating SystemIOS 11.2.5 My Question or Issue I am experiencing that my Spotify app suddenly jumps out of my songs list that its playing and suddenly starts play a different playlist or starts playing the fi...

krihau
Casual Listener
Plan Premium Country Denmark Device iPhone 6s Operating System IOS 11.2.5 My Question or Issue I am experiencing that my Spotify app suddenly jumps out of my songs list t...
2018-05-27 5:29:07 PM
320 Views
0 replies
0 likes

320 Views
0 replies
0 likes

Where did the saved songs go?

PlanFreeCountry CanadaDeviceiPhone 5sOperating System(iOS 11 My Question or Issue Where did my saved songs go? I did the update and now all of my saved songs are gone. Why would you change such a vital feature of Spotify. Please bring it back

cmk1uo_-qyxw8
Newbie
Plan Free Country Canada Device iPhone 5s Operating System (iOS 11 My Question or Issue Where did my saved songs go? I did the update and now all of my saved songs are go...
2018-05-27 5:52:22 AM
2018-05-27 10:41:51 AM
Loxer
Community Legend
1314 Views
1 replies
0 likes

1314 Views
1 replies
0 likes

iOS update unavailable?

PlanPremiumCountryAustraliaDeviceiPhone 8Operating SystemiOS 11.3.1 My Question or IssueI am really curious about the new update and have wanted to update my app for a few days now, but there doesn't appear to be an update available for Spotify in th...

wowtorza
Newbie
Plan Premium Country Australia Device iPhone 8 Operating System iOS 11.3.1 My Question or Issue I am really curious about the new update and have wanted to update my app for a few da...
2018-05-26 11:46:11 PM
2018-05-27 9:01:13 AM
Maxim
Spotify Star
588 Views
1 replies
0 likes

588 Views
1 replies
0 likes

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