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Please see below the current ongoing issues which are under investigation.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65596 Views
  • 16 replies
  • 37 likes
  • 65596 Views
  • 16 replies
  • 37 likes

Rearrange tracks inside a playlist (iOS)

My issue is as title states. I have the new update for Spotify on my phone and it seems like the edit option in the playlist is no longer there? I’m at a lost and want to rearrange my tracks in playlist I have. Please and thank you for any help.

  • Newbie
  • My issue is as title states. I have the new update for Spotify on my phone and it seems like the edit option in the playlist is no longer there? I’m at a lost and want to rearrange my tracks in playl...
  • 395 Views
  • 0 replies
  • 0 likes
  • 395 Views
  • 0 replies
  • 0 likes

Notifications stop music

I have an iPhone and iPad and when a message or email etc come through, the music stops and I have to press play again each time.

  • Newbie
  • I have an iPhone and iPad and when a message or email etc come through, the music stops and I have to press play again each time. 
  • 422 Views
  • 0 replies
  • 1 likes
  • 422 Views
  • 0 replies
  • 1 likes

Friends

I can't find my friends I follow on Spotify or any of there playlist anyone else have this problem?

  • Newbie
  • I can't  find my friends I follow on Spotify or any of there playlist anyone else have this problem?
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Músicas indisponíveis

Gostaria de ouvir as musicas do album Elevate - Big Time Rush e a Musica Windows Down mas eles aparecem indisponiveis e a alguns dias estavam disponiveis...

  • Newbie
  • Gostaria de ouvir as musicas do album Elevate - Big Time Rush e a Musica Windows Down mas eles aparecem indisponiveis e a alguns dias estavam disponiveis...
  • Bittencourt
  • Spotify Star
  • 1885 Views
  • 1 replies
  • 0 likes
  • 1885 Views
  • 1 replies
  • 0 likes

Strange albums showing up in library history

There has been some weird albums showing up in my history, I don’t think my account has been hacked, but I would like to know why these albums are here and what can’t be done about them, bearing in mind I have never listened to them ever normally, I ...

ACCE0983-54D7-4FF6-8DEB-B7E77D003BD6.png
  • Casual Listener
  • There has been some weird albums showing up in my history, I don’t think my account has been hacked, but I would like to know why these albums are here and what can’t be done about them, bearing in m...
  • DanT2014
  • Casual Listener
  • 610 Views
  • 1 replies
  • 0 likes
  • 610 Views
  • 1 replies
  • 0 likes

Autoplay

I turned off autoplay in the playback section in settings, but after my playlist has shuffled, it still plays random songs I don’t want to listen to, and it won’t let me shuffle my playlist again. I want it to continuously shuffle my playlist not pla...

  • Newbie
  • I turned off autoplay in the playback section in settings, but after my playlist has shuffled, it still plays random songs I don’t want to listen to, and it won’t let me shuffle my playlist again. I ...
  • 405 Views
  • 0 replies
  • 0 likes
  • 405 Views
  • 0 replies
  • 0 likes

Spotify stops downloading(syncing) songs when the phone is locked

As you see from the title Spotify stops downloading songs while the phone is locked. I do not want to leave the phone on even if I knew how to stop the auto-locking of the phone. Is there any way to make it so Spotify will download while the phone is...

  • Casual Listener
  • As you see from the title Spotify stops downloading songs while the phone is locked. I do not want to leave the phone on even if I knew how to stop the auto-locking of the phone. Is there any way to ...
  • 465 Views
  • 0 replies
  • 0 likes
  • 465 Views
  • 0 replies
  • 0 likes

Playlist don't show all songs

Hi Guys, I have a problem that I'm trying to resolve for couple of weeks now, I've read many of the posts and nothing seems to be working for me. I created couple playlist from my computer and most of the songs do not appear on my phone and other peo...

  • Casual Listener
  • Hi Guys,   I have a problem that I'm trying to resolve for couple of weeks now, I've read many of the posts and nothing seems to be working for me.   I created couple playlist from my c...
  • gogolyon1
  • Casual Listener
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Spotify explicit content bug

I have the explicit content enabled but some songs are still fading out all the "bad words" in the lyrics. Any way to fix this?

  • Newbie
  • I have the explicit content enabled but some songs are still fading out all the "bad words" in the lyrics. Any way to fix this?
  • 478 Views
  • 0 replies
  • 1 likes
  • 478 Views
  • 0 replies
  • 1 likes

Recent update: no toggle between public and private playlists?

Before the recent update, I could keep my custom made playlists private but now I have no clue if they are still private or public. Anyone having the same issue as me?

  • Newbie
  • Before the recent update, I could keep my custom made playlists private but now I have no clue if they are still private or public. Anyone having the same issue as me?
  • 340 Views
  • 0 replies
  • 1 likes
  • 340 Views
  • 0 replies
  • 1 likes

cant listen offline with Premium

Hi, i upgraded my acc to premium already but somehow i still cant listen offline although i have already downloaded and followed the playlist. Please help me out. Thank you.

  • Newbie
  • Hi, i upgraded my acc to premium already but somehow i still cant listen offline although i have already downloaded and followed the playlist. Please help me out. Thank you. 
  • Bethany_Dawn
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

The music does not restart when a voice note ends in whatsapp.

For example, if I am listening to a song and someone sends me a voice note for whatsapp, I play the note and the music pauses, when the voice note ends the music does not play again and I do not get the play option in the control center. I have to go...

  • Newbie
  • For example, if I am listening to a song and someone sends me a voice note for whatsapp, I play the note and the music pauses, when the voice note ends the music does not play again and I do not get ...
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

How can I listen to playlist on iphone ?

Hi I am trying to upload a few C.D's I own to computer so that I can listen to them on Spotify on my iphone. For my wedding we are having a musician play but when he is not playing we can plug our phone into the venues music system to have it play. T...

  • Newbie
  • Hi I am trying to upload a few C.D's I own to computer so that I can listen to them on Spotify on my iphone. For my wedding we are having a musician play but when he is not playing we can plug our ph...
  • Bethany_Dawn
  • Community Legend
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

MK

Ayuda chicos, por favor, no se puede ver lo que escucho y mi cuenta NO es privada, la tengo publica, y mis amigos me han dicho que no aparezco visible, como puedo hacer para que se vea?

  • Newbie
  • Ayuda chicos, por favor, no se puede ver lo que escucho y mi cuenta NO es privada, la tengo publica, y mis amigos me han dicho que no aparezco visible, como puedo hacer para que se vea? 
  • 246 Views
  • 0 replies
  • 1 likes
  • 246 Views
  • 0 replies
  • 1 likes

Change User on Iphone

Hi,First post, I have just set up premium. I went to the website and logged in using my email. I had to reset the password. I then selected premium and set up my payment details. Then I went to my Iphone and found I was still on free. I checked the u...

  • Newbie
  • Hi, First post, I have just set up premium. I went to the website and logged in using my email. I had to reset the password. I then selected premium and set up my payment details. Then I went to my ...
  • JackBeau
  • Composer
  • 5751 Views
  • 1 replies
  • 0 likes
  • 5751 Views
  • 1 replies
  • 0 likes

PlaylIst and music disappeared.

I am a premium member and all but 4 playlists have disappeared from devices and even when online. Most music that was there is also gone. I’m using iphone 7 with latest iOS and Spotify update.

  • Casual Listener
  • I am a premium member and all but 4 playlists have disappeared from devices and even when online. Most music that was there is also gone. I’m using iphone 7 with latest iOS and Spotify update. 
  • osmang
  • Music Fan
  • 654 Views
  • 1 replies
  • 0 likes
  • 654 Views
  • 1 replies
  • 0 likes

Can't use my Facebook log in to Spotify

For for the past week I've been trying to log in my EQLZR to my Spotify account using Facebook. It takes me up to the "are you this person?" page.... but then kicks me right out when I click "OK". I've also tried logging in using my email account and...

  • Newbie
  • For for the past week I've been trying to log in my EQLZR to my Spotify account using Facebook. It takes me up to the "are you this person?" page.... but then kicks me right out when I click "OK". I'...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

YBN Cordae’s music is gone

I listened to YBN Cordae’s music for a few days and when I went to search for him again, his profile was no longer available along with his music

  • Newbie
  • I listened to YBN Cordae’s music for a few days and when I went to search for him again, his profile was no longer available along with his music 
  • duke6
  • Newbie
  • 1122 Views
  • 1 replies
  • 0 likes
  • 1122 Views
  • 1 replies
  • 0 likes

Spotify login error Cannot connect to Spotify (8)

I could only find a older locked thread regarding this error, but I have seemed to have found a workaround for this error. I have been getting an error "Spotify login error Cannot connect to Spotify (8)" when using Djay Pro app with my iPhone on T-Mo...

  • Newbie
  • I could only find a older locked thread regarding this error, but I have seemed to have found a workaround for this error.  I have been getting an error "Spotify login error Cannot connect to Sp...
  • 586 Views
  • 0 replies
  • 0 likes
  • 586 Views
  • 0 replies
  • 0 likes