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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76496 Views
  • 16 replies
  • 37 likes
  • 76496 Views
  • 16 replies
  • 37 likes

Premium account, new phone, playlists not transfered

Hello dear Community,I have been looking into the various FAQs and support threads but nothing seems to work. So apologies if this question has been answered somewhere.I no longer want to use Spotify on my work phone. So I have logged in into my Prem...

  • Newbie
  • Hello dear Community, I have been looking into the various FAQs and support threads but nothing seems to work. So apologies if this question has been answered somewhere. I no longer want to use Spo...
  • 368 Views
  • 0 replies
  • 0 likes
  • 368 Views
  • 0 replies
  • 0 likes

songs skipping on their own

Hi: I have reinstalled the spotify app (premium account) & re-booted the iphone 6s using iOS 11.3.1 phone...songs are still skipping. Anyone have any other ideas?

  • Newbie
  • Hi:   I have reinstalled the spotify app (premium account) & re-booted the iphone 6s using iOS 11.3.1 phone...songs are still skipping. Anyone have any other ideas?
  • Loxer
  • Community Legend
  • 668 Views
  • 1 replies
  • 0 likes
  • 668 Views
  • 1 replies
  • 0 likes

Repeat button not working on iphone

Hi Spotify, I'm a premium user and have been for a very long time now. Few months ago, the repeat button on my Spotify account has been unable to use on my iPhone. Basically the button is there, but I can't seem to repeat a song, although I can repea...

  • Casual Listener
  • Hi Spotify,   I'm a premium user and have been for a very long time now. Few months ago, the repeat button on my Spotify account has been unable to use on my iPhone. Basically the button ...
  • 500 Views
  • 0 replies
  • 0 likes
  • 500 Views
  • 0 replies
  • 0 likes

Queue Missing

I can't see my queue anymore. I have tried playing from an artist list and i have deleted my app and re-installed and it is still gone. A song will play and it does say "playing from Queue" at the top, but it does not let me see my queue. There is no...

  • Newbie
  • I can't see my queue anymore. I have tried playing from an artist list and i have deleted my app and re-installed and it is still gone. A song will play and it does say "playing from Queue" at the to...
  • 869 Views
  • 0 replies
  • 3 likes
  • 869 Views
  • 0 replies
  • 3 likes

Solved!! Cant listen a song

I can’t play a song from a other country. the name of the song is Draai het Om from Boef from the Netherlands. Why is that? Have a picture added.

  • Newbie
  • I can’t play a song from a other country. the name of the song is Draai het Om from Boef from the Netherlands. Why is that? Have a picture added.
  • user-removed
  • Not applicable
  • 1280 Views
  • 1 replies
  • 0 likes
  • 1280 Views
  • 1 replies
  • 0 likes

Shuffle playing songs in order, no Premium

I noticed when I pressed Shuffle Play for playlist, the songs are playing in order. I’m still getting ads however. I know I didn’t sign up for a trial again or are paying for it.

  • Casual Listener
  • I noticed when I pressed Shuffle Play for playlist, the songs are playing in order. I’m still getting ads however. I know I didn’t sign up for a trial again or are paying for it.  
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Songs playing in order despite no Premium?

I noticed when I pressed Shuffle Play for playlist, the songs are playing in order. I’m still getting ads however. I know I didn’t sign up for a trial again or are paying for it.

  • Casual Listener
  • I noticed when I pressed Shuffle Play for playlist, the songs are playing in order. I’m still getting ads however. I know I didn’t sign up for a trial again or are paying for it.  
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Daily mix

Hi there, I’ve been on premium for about a month and have been listening and saving music, however I still have no daily mix. My app is up to date. Is there a way to fix this? Many thanks Sarah

  • Casual Listener
  • Hi there, I’ve been on premium for about a month and have been listening and saving music, however I still have no daily mix. My app is up to date. Is there a way to fix this?    Many tha...
  • Giallou
  • Casual Listener
  • 495 Views
  • 3 replies
  • 0 likes
  • 495 Views
  • 3 replies
  • 0 likes

Lost saved songs after update

Since the update last week my saved songs playlist has been deleted/dissapeared and replaced with a favourite songs playlist with only a few songs in. How can I get it back?

  • Newbie
  • Since the update last week my saved songs playlist has been deleted/dissapeared and replaced with a favourite songs playlist with only a few songs in. How can I get it back? 
  • Maxim
  • Spotify Star
  • 639 Views
  • 1 replies
  • 0 likes
  • 639 Views
  • 1 replies
  • 0 likes

Mobile update interface.

Where did the songs section in the library folder? If it's gone can we have it back please?

  • Newbie
  • Where did the songs section in the library folder? If it's gone can we have it back please?
  • Maxim
  • Spotify Star
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Repeating Spotify made playlists on iOS app

How do I put Spotify made playlists on loop, I’ve been trying way too hard to figure it out and I just can’t, this is after the new update btw

  • Newbie
  • How do I put Spotify made playlists on loop, I’ve been trying way too hard to figure it out and I just can’t, this is after the new update btw
  • Vicki18
  • Newbie
  • 693 Views
  • 1 replies
  • 1 likes
  • 693 Views
  • 1 replies
  • 1 likes

Solved!! Cannot download

why i cannot download any songs? i purchased a premium yesterday. can someone help me? i’m using Iphone

  • Newbie
  • why i cannot download any songs? i purchased a premium yesterday. can someone help me? i’m using Iphone
  • Bethany_Dawn
  • Community Legend
  • 617 Views
  • 1 replies
  • 0 likes
  • 617 Views
  • 1 replies
  • 0 likes

Solved!! How do I search for a certain song on my playlist after this new update?

After this new update, when i pull down on a playlist to searh for a specific song, the search bar does not come up. How do I search for certain songs now? I have a playlist with 2200+ songs and searching for certain songs is really useful.

  • Casual Listener
  • After this new update, when i pull down on a playlist to searh for a specific song, the search bar does not come up. How do I search for certain songs now? I have a playlist with 2200+ songs and sear...
  • Joshau-k
  • Casual Listener
  • 10520 Views
  • 6 replies
  • 0 likes
  • 10520 Views
  • 6 replies
  • 0 likes

Solved!! Transferring local PC files to iPhone

Is there a way to download my local files from my PC to my iPhone? I tried creating a playlist with the tracks on my PC but when I enter on my phone the playlist is empty.

  • Newbie
  • Is there a way to download my local files from my PC to my iPhone? I tried creating a playlist with the tracks on my PC but when I enter on my phone the playlist is empty.
  • oerwhat
  • Casual Listener
  • 4852 Views
  • 2 replies
  • 0 likes
  • 4852 Views
  • 2 replies
  • 0 likes

Syncing Local files to iPhone

Is this feature still active on the iPhone app? I have tried and tried and tried to sync some local files via the desktop app to my phone (everything is on the same wireless network) and have been able to do this in the past. Most of the thread help ...

  • Newbie
  • Is this feature still active on the iPhone app?  I have tried and tried and tried to sync some local files via the desktop app to my phone (everything is on the same wireless network) and have b...
  • oerwhat
  • Casual Listener
  • 3666 Views
  • 3 replies
  • 0 likes
  • 3666 Views
  • 3 replies
  • 0 likes

Chromecast audio & video invisibles from Spotify

Hello, All worked perfectly a few weeks ago. It still works fine from Chrome on a PC with miroring feature. But from spotify on IOS 11.3.1 (Iphone), there is no chromecast available on my network. On the same device the Google Home app sees the chrom...

  • Casual Listener
  • Hello,   All worked perfectly a few weeks ago. It still works fine from Chrome on a PC with miroring feature.  But from spotify on IOS 11.3.1 (Iphone), there is no chromecast available o...
  • hida_akawa
  • Casual Listener
  • 512 Views
  • 1 replies
  • 2 likes
  • 512 Views
  • 1 replies
  • 2 likes

Volume control slider invisible

The slider bar in the webplayer is there, but the slider itself is missing. If I move it just after loading the page it stays otherwise it disapears.

  • Casual Listener
  • The slider bar in the webplayer is there, but the slider itself is missing. If I move it just after loading the page it stays otherwise it disapears.
  • rileyjt
  • Newbie
  • 601 Views
  • 1 replies
  • 0 likes
  • 601 Views
  • 1 replies
  • 0 likes

Facebook button doesn't work!

After I log off on the spotify app, I don't manage to login again with the facebook button option inside the app. Doesn't matter how many times I click, nothing happens!I reinstalled the app, removed from my facebook app options and I'm still with th...

  • Regular
  • After I log off on the spotify app, I don't manage to login again with the facebook button option inside the app. Doesn't matter how many times I click, nothing happens! I reinstalled the app, remov...
  • Bianca14
  • Regular
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes

Stops playing unless open

My spotify will stop playing music if i lock my phone with the app open or if i exit the app? I cant press play with the scroll up menu on my iphone either?

  • Newbie
  • My spotify will stop playing music if i lock my phone with the app open or if i exit the app?    I cant press play with the scroll up menu on my iphone either? 
  • Loxer
  • Community Legend
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

[All Platforms] Bring back the old Spotify

I'd like the old spotify back. The one before this new update in April.. or at least please let us be able to follow friends and look up other people's playlist. That was one very great feature I loved on Spotify and it really helps connect with othe...

  • Newbie
  • I'd like the old spotify back. The one before this new update in April.. or at least please let us be able to follow friends and look up other people's playlist. That was one very great feature I lov...
  • Maxim
  • Spotify Star
  • 1077 Views
  • 1 replies
  • 2 likes
  • All Platforms
  • 1077 Views
  • 1 replies
  • 2 likes