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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52485 Views
  • 16 replies
  • 36 likes
  • 52485 Views
  • 16 replies
  • 36 likes

Allow Spotify through whitelist on Firewall - no covers loading

Hi, I allowed spotify for my kids on the router's firewall (Fritz Box), adding spotify.com on the whitelist of the router. Everything works fine, except the covers that are not loading. It works if I allow any url, but that's exactly what I want to a...

  • Newbie
  • Hi,   I allowed spotify for my kids on the router's firewall (Fritz Box), adding spotify.com on the whitelist of the router.   Everything works fine, except the covers that are not load...
  • 2733 Views
  • 0 replies
  • 3 likes
  • 2733 Views
  • 0 replies
  • 3 likes

Lock Screen widget doesn't show the time of a song

When song are playing the lock screen widget just shows them at 0:00 and only updates to the correct time when I press pause then play. Then it freezes at whatever time I pause/played it at

  • Newbie
  • When song are playing the lock screen widget just shows them at 0:00 and only updates to the correct time when I press pause then play. Then it freezes at whatever time I pause/played it at
  • 531 Views
  • 0 replies
  • 0 likes
  • 531 Views
  • 0 replies
  • 0 likes

Local files are not scrobbling to last.fm on the mobile app

I have many local files on my playlist. Until today, they scrobbled just fine; however, they do not scrobble anymore. Normal tracks scrobble as normal.

  • Newbie
  • I have many local files on my playlist. Until today, they scrobbled just fine; however, they do not scrobble anymore. Normal tracks scrobble as normal.
  • Saul_Slendamann
  • Regular
  • 1343 Views
  • 3 replies
  • 4 likes
  • 1343 Views
  • 3 replies
  • 4 likes

Clean versions need going

I’m trying to listen to Logic Incredible true story but the only version on here has the swearing beeps even for the word **bleep** , on my friends Spotify his is completely fine I’ve tried getting the songs from his playlist but is still censored. A...

  • Casual Listener
  • I’m trying to listen to Logic Incredible true story but the only version on here has the swearing beeps even for the word **bleep** , on my friends Spotify his is completely fine I’ve tried getting t...
  • Teqah
  • Casual Listener
  • 616 Views
  • 2 replies
  • 0 likes
  • 616 Views
  • 2 replies
  • 0 likes

Spotify playlist filter not working intuitively

I’ve had an issue for a while now where my Spotify on iOS will not play the songs which I’ve chosen to be filtered. For example if I searched for “The Beatles” in my playlist then their songs will show up but when I tap on a song to play it and the s...

  • Casual Listener
  • I’ve had an issue for a while now where my Spotify on iOS will not play the songs which I’ve chosen to be filtered.  For example if I searched for “The Beatles” in my playlist then their songs ...
  • 544 Views
  • 0 replies
  • 5 likes
  • 544 Views
  • 0 replies
  • 5 likes

iPhone@BMW: Bluetooth connection stops when connecting lightning cable

I have an iPhone 6s and a BMW X1. When I connect my iPhone with the lightning cable, Spotify is muting the music: Music is still playing on the display, but cannot be heard. Charging the iPhone is therefore impossible while listening to music. Can an...

  • Newbie
  • I have an iPhone 6s and a BMW X1. When I connect my iPhone with the lightning cable, Spotify is muting the music: Music is still playing on the display, but cannot be heard. Charging the iPhone is th...
  • 424 Views
  • 0 replies
  • 0 likes
  • 424 Views
  • 0 replies
  • 0 likes

can not log into my account your country does not meet in the profile

can not log into my account your country does not meet in the profileerror code 408 pls help, i set my profile both to GB in the mac and also IOS, and also the PROFILEbut still can notpls helptks

  • Newbie
  • can not log into my account  your country does not meet in the profile error code  408   pls help, i set my profile both to GB in the mac and also IOS, and also the PROFILE but sti...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

Deleting history from recently played?

I used to be able to delete anything on my recently played but it seems I can’t anymore since the new update came out (8.4.52). Is there any way to fix this or did the update dump the idea of deleting history on iOS entirely? Thank you!!

  • Newbie
  • I used to be able to delete anything on my recently played but it seems I can’t anymore since the new update came out (8.4.52). Is there any way to fix this or did the update dump the idea of deletin...
  • 1113 Views
  • 0 replies
  • 1 likes
  • 1113 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Connect Sets Volume to Max

I use Spotify on my iPad Mini to control Beoplay A9 using Connect. Sometimes when I close the Spotify app and reopen it while the songs are playing, it sets the Connect volume to max automatically after detecting the device. I have been scared the he...

  • Regular
  • I use Spotify on my iPad Mini to control Beoplay A9 using Connect. Sometimes when I close the Spotify app and reopen it while the songs are playing, it sets the Connect volume to max automatically af...
  • crabello
  • Newbie
  • 38047 Views
  • 119 replies
  • 23 likes
  • bug
    Connect
    volume
  • 38047 Views
  • 119 replies
  • 23 likes

Last.fm Scrobbling Not Working on both Mobile and Desktop

I noticed end of last week that the Spotify mobile app was no longer scrobbling to Last.fm. I tried uninstalling and re-installing the app, but that did not fix it. I decided to start playing from the desktop app when possible going forward. However,...

  • Casual Listener
  • I noticed end of last week that the Spotify mobile app was no longer scrobbling to Last.fm. I tried uninstalling and re-installing the app, but that did not fix it. I decided to start playing from th...
  • ackleyrc
  • Casual Listener
  • 2789 Views
  • 2 replies
  • 1 likes
  • last.fm
    scrobble
  • 2789 Views
  • 2 replies
  • 1 likes

I-phone download

I have already downloaded Spotify Premium onto my i-Pad and it is up and running. How do I download the app onto my i-Phone, please? I'm sorry I can't see how to do this - I'm obviously missing something obvious!Thanks in advance,Sara

  • Newbie
  • I have already downloaded Spotify Premium onto my i-Pad and it is up and running. How do I download the app onto my i-Phone, please?  I'm sorry I can't see how to do this - I'm obviously missin...
  • Bethany_Dawn
  • Community Legend
  • 1072 Views
  • 1 replies
  • 0 likes
  • 1072 Views
  • 1 replies
  • 0 likes

Last.fm Scrobble failed few hours ago

Hey guys, I just updated new Spotify IOS version. Then I realize that the Last.fm failed to record my song. It is showing recording the current songs but cannot store in my library. Does anybody have similar issues? Does anyone know how to solve that...

  • Casual Listener
  • Hey guys,   I just updated new Spotify IOS version. Then I realize that the Last.fm failed to record my song. It is showing recording the current songs but cannot store in my library...
  • sharp-spark
  • Roadie
  • 899 Views
  • 2 replies
  • 0 likes
  • 899 Views
  • 2 replies
  • 0 likes

Spotify app doesn't scrobble for me

Earlier today it completely stopped working, it has worked perfectly for months before, on the last.fm site it says it's scrobbling the track but when the track is over and a new track comes on the scrobble doesn't save. Please help. Edit: Regular sc...

  • Casual Listener
  • Earlier today it completely stopped working, it has worked perfectly for months before, on the last.fm site it says it's scrobbling the track but when the track is over and a new track comes on the s...
  • Erick93
  • Newbie
  • 517 Views
  • 1 replies
  • 1 likes
  • 517 Views
  • 1 replies
  • 1 likes

Why cant I sort my playlists songs by most recently added on iOS ?

Why cant I sort my playlists songs by most recently added on iOS ? My playlists are lareg and want to be able to play the most recently added song first. I can do this on the desktop version but not on iOS. Can someone tell me how to do this?

  • Newbie
  • Why cant I sort my playlists songs by most recently added on iOS ? My playlists are lareg and want to be able to play the most recently added song first. I can do this on the desktop version but not ...
  • 504 Views
  • 0 replies
  • 0 likes
  • 504 Views
  • 0 replies
  • 0 likes

new update

I resently my found out that my sister got a new spotify update on her iphone and I also found out that I don’t have it. But when i log into her account on my phone, the update is there. I was wondering why I don’t have it and will I ever get it?

  • Newbie
  • I resently my found out that my sister got a new spotify update on her iphone and I also found out that I don’t have it. But when i log into her account on my phone, the update is there. I was wonder...
  • 497 Views
  • 0 replies
  • 0 likes
  • 497 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs glitch during playback

Everything I listen to on Spotify has been glitching out lately. The song will pause for a second then start back up and get super glitchy. Playback will slow down then cut in and out - totally unlistenable. This happens with my offline songs too so ...

  • Casual Listener
  • Everything I listen to on Spotify has been glitching out lately. The song will pause for a second then start back up and get super glitchy. Playback will slow down then cut in and out ...
  • Melody
  • Spotify
  • 1638 Views
  • 1 replies
  • 0 likes
  • 1638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs keep skipping & pausing randomly

I’m having the same issue listening to the Spotify app on an iPhone 7 Plus. Randomly skips, stutters and pauses when playing on headphones and through Bluetooth speakers. It’s inconsisent and some days it doesn’t skip once, other days it’s chronic. I...

  • Casual Listener
  • I’m having the same issue listening to the Spotify app on an iPhone 7 Plus. Randomly skips, stutters and pauses when playing on headphones and through Bluetooth speakers. It’s inconsisent and some da...
  • Melody
  • Spotify
  • 15080 Views
  • 4 replies
  • 1 likes
  • 15080 Views
  • 4 replies
  • 1 likes

Spotify Changed Setup??

I have the latest update for Spotify, and it changed from looking like this the first photo to the two next. There is no option to shuffle songs and there’s no radio or discover weekly or any if that. My brother has the latest update and his is norma...

  • Newbie
  • I have the latest update for Spotify, and it changed from looking like this the first photo to the two next. There is no option to shuffle songs and there’s no radio or discover weekly or any if that...
  • Keanu_C
  • Community Legend
  • 417 Views
  • 1 replies
  • 1 likes
  • 417 Views
  • 1 replies
  • 1 likes

Can’t download

Hi I can’t download music it just says waiting to download 

  • Newbie
  • Hi I can’t download music it just says waiting to download 
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

The hip-hop radio is not working

The hip-hop radio is not working, the Spotify app keeps giving me an error saying please try again. Every single radio works except for hip-hop and I don’t know what to do.

  • Newbie
  • The hip-hop radio is not working, the Spotify app keeps giving me an error saying please try again. Every single radio works except for hip-hop and I don’t know what to do.  
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes