Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64411 Views
16 replies
37 likes

64411 Views
16 replies
37 likes

Unexpectedly losing downloads

Hi. This will be the 2nd time I’ve messaged about this. The first time it was recommended to uninstall/reinstall my app. I have done that. It hasn’t fixed the problem. I have been using Spotify for a couple of years and every now and then my phone lo...

Yukoncamper
Casual Listener
Hi. This will be the 2nd time I’ve messaged about this. The first time it was recommended to uninstall/reinstall my app. I have done that. It hasn’t fixed the problem. I have been using Spotify for a...
2018-05-11 7:49:29 AM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

Superuser Contribution Scrolling through songs causes crash

If I scroll through my saved songs, and scroll as far as “R” the app freezes for a few seconds, and then immediately crashes. This happens every single time. (iOS 11.2.6, iPhone 6 Plus)

BrokenSpooon
Casual Listener
If I scroll through my saved songs, and scroll as far as “R” the app freezes for a few seconds, and then immediately crashes. This happens every single time. (iOS 11.2.6, iPhone 6 Plus)
2018-04-19 11:52:14 PM
2018-05-11 7:46:58 AM
dannychewessa
Casual Listener
1194 Views
5 replies
0 likes

1194 Views
5 replies
0 likes

Superuser Contribution Syncing local files from macbook to iPhone

I cannot "add" local files to Spotify on the iPhone.I've followed the directions to add them on my macbook, created a playlist, that's perfect.I open Spotify app on phone, the playlist shows up.I tap the playlist, and instead of seeing the tracklisti...

Mfries
Regular
I cannot "add" local files to Spotify on the iPhone. I've followed the directions to add them on my macbook, created a playlist, that's perfect. I open Spotify app on phone, the playlist shows up. ...
2016-10-22 8:59:33 PM
2018-05-11 7:44:50 AM
dannychewessa
Casual Listener
41221 Views
11 replies
3 likes

41221 Views
11 replies
3 likes

Spotify is only playing a few songs on repeat

So I have a playlist of 200 or so songs and as of today it is only playing 6-7 songs on repeat.

Vapematee
Newbie
So I have a playlist of 200 or so songs and as of today it is only playing 6-7 songs on repeat.
2018-05-11 2:17:15 AM
2018-05-11 4:09:07 AM
heakth
Newbie
610 Views
1 replies
1 likes

610 Views
1 replies
1 likes

iOS 11.3.1 or Spotify update removed ability to change Connect device volume

Title says most of it. I just updated iOS and see a Spotify update installed recently. Just yesterday I could stream music from the Spotify app to one of my two Echo’s, or a group, and use the iPhone volume buttons to change the volume. Now it’s gone...

Nfl1025
Newbie
Title says most of it. I just updated iOS and see a Spotify update installed recently. Just yesterday I could stream music from the Spotify app to one of my two Echo’s, or a group, and use the ...
2018-05-11 1:01:42 AM
526 Views
0 replies
0 likes

526 Views
0 replies
0 likes

iPhone 8 Plus playing error?

I have an iPhone 8 plus and my music keeps stopping in the middle of the song at random times. This has been going on for months and i have even done three ios updates, restarted it, erased the app and downloaded it again, etc. what can i do? its ver...

soficas
Newbie
I have an iPhone 8 plus and my music keeps stopping in the middle of the song at random times. This has been going on for months and i have even done three ios updates, restarted it, erased the app a...
2018-01-16 1:56:29 AM
2018-05-10 11:14:05 PM
kenbhx
Newbie
1150 Views
3 replies
1 likes

1150 Views
3 replies
1 likes

Play queue «hidden» on iPhone (premium)

So up until recently it has been easy to switch between what’s playing now and the queue/history. I use it all the time. After digging around a lot (in anger) I found it under the “more” (dot-dot-dot) button, but why? Are sharing options really more ...

aitchgee
Newbie
So up until recently it has been easy to switch between what’s playing now and the queue/history. I use it all the time. After digging around a lot (in anger) I found it under the “more” (dot-dot-dot...
2018-05-10 10:19:41 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Songs starting at random length

Hi, Songs in Playlists start at random timers.Examples:spotify:user:spotify:playlist:37i9dQZF1DXc7KgLAqOCoCspotify:user:spotify:playlist:37i9dQZF1DX8jnAPF7Iiqpspotify:user:spotify:playlist:37i9dQZF1DX6J5NfMJS675spotify:user:spotify:playlist:37i9dQZF1...

BlackEternity
Casual Listener
Hi, Songs in Playlists start at random timers. Examples: spotify:user:spotify:playlist:37i9dQZF1DXc7KgLAqOCoC spotify:user:spotify:playlist:37i9dQZF1DX8jnAPF7Iiqp spotify:user:spotify:pl...
2018-05-10 9:01:18 PM
479 Views
0 replies
0 likes

479 Views
0 replies
0 likes

NEW DESIGN FOR FREE USERS

Hi, Will Premium users get the new design for free users as well? Thanks.

ma_marquezini
Composer
Hi, Will Premium users get the new design for free users as well? Thanks.
2018-05-09 6:28:43 PM
2018-05-10 6:40:02 PM
ma_marquezini
Composer
604 Views
2 replies
0 likes

604 Views
2 replies
0 likes

I love the 'Made for you' playlist, but......

But I sometimes listen to music, which I really don't like and do not want to be part of my 'Made for' playlists. Does anyone know how to avoid that all music I listen to is interpreted by the algorithm as music I like?Let's say for example my teenag...

jesperpoulsen67
Newbie
But I sometimes listen to music, which I really don't like and do not want to be part of my 'Made for' playlists. Does anyone know how to avoid that all music I listen to is interpreted by the ...
2018-05-07 6:39:35 PM
2018-05-10 6:12:45 PM
Hubo
Community Legend
2793 Views
1 replies
0 likes

2793 Views
1 replies
0 likes

After I bought Spotify the layout of the iPhone app changed

So before I bought Spotify premium the iPhone app had a really nice layout and when I bought it went to the old layout. This literally happened the second I bought it. It was the trial at least. I had to switch to a non premium account to take those ...

NiceGuyVictor
Newbie
So before I bought Spotify premium the iPhone app had a really nice layout and when I bought it went to the old layout. This literally happened the second I bought it. It was the trial at least.&nbsp...
2018-05-08 4:03:23 PM
2018-05-10 5:53:04 PM
Hubo
Community Legend
1054 Views
1 replies
0 likes

1054 Views
1 replies
0 likes

liked from radio does not automatically go to that playlist anymore?

there used to be a feature where if i was listen to radio and liked a song it saved it to my liked from radio playlist. now it saves it as artist and i dont want it to save as artist or song, i just want it to easily go to that playlist. so if later ...

atari604
Casual Listener
there used to be a feature where if i was listen to radio and liked a song it saved it to my liked from radio playlist. now it saves it as artist and i dont want it to save as artist or song, i...
2018-05-10 7:14:39 AM
2018-05-10 5:44:00 PM
Bethany_Dawn
Community Legend
495 Views
1 replies
0 likes

495 Views
1 replies
0 likes

iOS Homepage not loading

My homepage won’t load and it keeps popping up with a error message

Xylodarkness
Newbie
My homepage won’t load and it keeps popping up with a error message
2018-05-10 5:31:55 PM
2018-05-10 5:43:51 PM
Hubo
Community Legend
529 Views
1 replies
0 likes

529 Views
1 replies
0 likes

Allow Spotify through whitelist on Firewall - no covers loading

Hi, I allowed spotify for my kids on the router's firewall (Fritz Box), adding spotify.com on the whitelist of the router. Everything works fine, except the covers that are not loading. It works if I allow any url, but that's exactly what I want to a...

neoinfantilism
Newbie
Hi, I allowed spotify for my kids on the router's firewall (Fritz Box), adding spotify.com on the whitelist of the router. Everything works fine, except the covers that are not load...
2018-05-10 3:46:58 PM
2772 Views
0 replies
3 likes

2772 Views
0 replies
3 likes

Lock Screen widget doesn't show the time of a song

When song are playing the lock screen widget just shows them at 0:00 and only updates to the correct time when I press pause then play. Then it freezes at whatever time I pause/played it at

lukesturgess95
Newbie
When song are playing the lock screen widget just shows them at 0:00 and only updates to the correct time when I press pause then play. Then it freezes at whatever time I pause/played it at
2018-05-10 3:25:40 PM
549 Views
0 replies
0 likes

549 Views
0 replies
0 likes

Local files are not scrobbling to last.fm on the mobile app

I have many local files on my playlist. Until today, they scrobbled just fine; however, they do not scrobble anymore. Normal tracks scrobble as normal.

eternitykodex
Newbie
I have many local files on my playlist. Until today, they scrobbled just fine; however, they do not scrobble anymore. Normal tracks scrobble as normal.
2018-05-09 3:25:53 AM
2018-05-10 12:28:33 PM
Saul_Slendamann
Regular
1364 Views
3 replies
4 likes

1364 Views
3 replies
4 likes

Clean versions need going

I’m trying to listen to Logic Incredible true story but the only version on here has the swearing beeps even for the word **bleep** , on my friends Spotify his is completely fine I’ve tried getting the songs from his playlist but is still censored. A...

Teqah
Casual Listener
I’m trying to listen to Logic Incredible true story but the only version on here has the swearing beeps even for the word **bleep** , on my friends Spotify his is completely fine I’ve tried getting t...
2018-05-09 2:48:39 PM
2018-05-10 11:10:58 AM
Teqah
Casual Listener
625 Views
2 replies
0 likes

625 Views
2 replies
0 likes

Spotify playlist filter not working intuitively

I’ve had an issue for a while now where my Spotify on iOS will not play the songs which I’ve chosen to be filtered. For example if I searched for “The Beatles” in my playlist then their songs will show up but when I tap on a song to play it and the s...

Rohin7
Casual Listener
I’ve had an issue for a while now where my Spotify on iOS will not play the songs which I’ve chosen to be filtered. For example if I searched for “The Beatles” in my playlist then their songs ...
2018-05-10 8:57:23 AM
558 Views
0 replies
5 likes

558 Views
0 replies
5 likes

iPhone@BMW: Bluetooth connection stops when connecting lightning cable

I have an iPhone 6s and a BMW X1. When I connect my iPhone with the lightning cable, Spotify is muting the music: Music is still playing on the display, but cannot be heard. Charging the iPhone is therefore impossible while listening to music. Can an...

Richard1964
Newbie
I have an iPhone 6s and a BMW X1. When I connect my iPhone with the lightning cable, Spotify is muting the music: Music is still playing on the display, but cannot be heard. Charging the iPhone is th...
2018-05-10 6:54:18 AM
442 Views
0 replies
0 likes

442 Views
0 replies
0 likes

can not log into my account your country does not meet in the profile

can not log into my account your country does not meet in the profileerror code 408 pls help, i set my profile both to GB in the mac and also IOS, and also the PROFILEbut still can notpls helptks

tigerken
Newbie
can not log into my account your country does not meet in the profile error code 408 pls help, i set my profile both to GB in the mac and also IOS, and also the PROFILE but sti...
2018-05-10 4:33:49 AM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

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