Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62609 Views
16 replies
37 likes

62609 Views
16 replies
37 likes

The hip-hop radio is not working

The hip-hop radio is not working, the Spotify app keeps giving me an error saying please try again. Every single radio works except for hip-hop and I don’t know what to do.

Billybobjr
Newbie
The hip-hop radio is not working, the Spotify app keeps giving me an error saying please try again. Every single radio works except for hip-hop and I don’t know what to do.
2018-05-09 3:09:11 AM
293 Views
0 replies
0 likes

293 Views
0 replies
0 likes

Search Downloaded Songs Offline & Filtering Playlists

I’m a premium account holder who typically uses the Spotify app on an iOS, and I’ve noticed two major features that seem to have been taken away:Search Downloaded Songs Offline: when you search for an artist or song in offline mode, you would get the...

qtnonny11
Casual Listener
I’m a premium account holder who typically uses the Spotify app on an iOS, and I’ve noticed two major features that seem to have been taken away: Search Downloaded Songs Offline: when you search fo...
2018-05-01 4:59:44 AM
2018-05-08 11:50:19 PM
Timmy_r
Casual Listener
1175 Views
1 replies
1 likes

1175 Views
1 replies
1 likes

Daily mixes persistent across sub-accounts on family plan

I have a family account - let's say user A and user B. If I first log-in as user A in the Spotify iOS app, log-out, and then log-in as user B, the daily mixes of user A remain on the home tab (under "Made for user A"). There are no mixes presented fo...

nhultin
Newbie
I have a family account - let's say user A and user B. If I first log-in as user A in the Spotify iOS app, log-out, and then log-in as user B, the daily mixes of user A remain on the home tab (under ...
2018-05-08 9:47:13 PM
384 Views
0 replies
0 likes
Daily Mixes
Family Plan

384 Views
0 replies
0 likes

Solved!! Spotify does not scrobble to last.fm

Spotify verion 8.4.52 on iOS does not scrobble to last.fm but it works fine on Spotify for Mac OSX. Does the new app update on iOS cause this issue?

steadymindful
Regular
Spotify verion 8.4.52 on iOS does not scrobble to last.fm but it works fine on Spotify for Mac OSX. Does the new app update on iOS cause this issue?
2018-05-08 6:03:28 AM
2018-05-08 8:34:19 PM
steadymindful
Regular
5238 Views
2 replies
0 likes
last.fm
scrobble

5238 Views
2 replies
0 likes

Following an artist on mobile isn't reflected on desktop

Hey all, If I follow an artist on mobile, this behavior isn't automatically reflected on my desktop account, and when I follow an artist on my desktop account, it's not reflected on mobile. This applies to both Windows and Mac. Is this working as int...

phideaux
Regular
Hey all, If I follow an artist on mobile, this behavior isn't automatically reflected on my desktop account, and when I follow an artist on my desktop account, it's not reflected on mobile. ...
2018-05-02 8:24:58 PM
2018-05-08 3:57:57 PM
phideaux
Regular
511 Views
1 replies
0 likes

511 Views
1 replies
0 likes

On WiFi all is well. On Mobile Data-always says offline

Hi, I have question on my account. I’m on premium subscription but I can only search music while on WiFi connection. When I go on LTE (mobile data) it always says I’m offline. But everytime it happens I checked that my mobile internet was working oka...

RyanSS
Newbie
Hi, I have question on my account. I’m on premium subscription but I can only search music while on WiFi connection. When I go on LTE (mobile data) it always says I’m offline. But e...
2018-05-08 1:14:27 PM
293 Views
0 replies
0 likes

293 Views
0 replies
0 likes

Superuser Contribution Please help me

I have spotify premium and what I don’t undestand is that I don’t have the ‘Behind The Lyrics’ feature. I’ve even gone into settings where it would be but the feature isn’t even there as if it never existed in the first place. Please give me feedback...

emcke107
Newbie
I have spotify premium and what I don’t undestand is that I don’t have the ‘Behind The Lyrics’ feature. I’ve even gone into settings where it would be but the feature isn’t even there as if it never ...
2018-04-28 5:08:53 PM
2018-05-08 10:08:13 AM
Melody
Spotify
332 Views
1 replies
0 likes

332 Views
1 replies
0 likes

Playlist doesn't shuffle

iPhone 6. I have a playlist of ~1300 songs and it plays from beginning to end. Reinstalled app, restarted phone, logged off and back in. Help please. Thanks!

apierce936
Casual Listener
iPhone 6. I have a playlist of ~1300 songs and it plays from beginning to end. Reinstalled app, restarted phone, logged off and back in. Help please. Thanks!
2018-05-02 3:44:16 PM
2018-05-08 10:02:34 AM
Smolly2002
Casual Listener
1204 Views
7 replies
0 likes

1204 Views
7 replies
0 likes

renewing my account

ok so...i had to get a new card because simply mine had expired. so that meant spotify has canceled itself. well there is nothing wring with that part. when i finally got logged in had to go extream measures to get into with my new subscription. BUT ...

mommy101
Newbie
ok so...i had to get a new card because simply mine had expired. so that meant spotify has canceled itself. well there is nothing wring with that part. when i finally got logged in had to go ex...
2018-05-08 3:12:43 AM
2018-05-08 9:30:33 AM
jsannn
Community Legend
445 Views
1 replies
0 likes

445 Views
1 replies
0 likes

Offline Playlist doesn't show all Artists in search mode

I am using my spotify in offline mode to avoid mobile traffic. I got a playlist with 2500 somgs in it. If i want to search an artist, It only shows 4 songs. I know that there are more songs of this artist in my playlist. How can i fix this problem? b...

Steven8826
Newbie
I am using my spotify in offline mode to avoid mobile traffic. I got a playlist with 2500 somgs in it. If i want to search an artist, It only shows 4 songs. I know that there are more songs of t...
2018-05-08 8:42:12 AM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

Only half my playlist goes in queue

When i queue a playlist about half of it will be in the queue and the rest i have to do manually

KingWillemVii
Casual Listener
When i queue a playlist about half of it will be in the queue and the rest i have to do manually
2018-05-07 9:13:24 PM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Only half my playlist in queue when added

When i queue a playlist about half the playlist will be queued and the other half i have to do manually wich is very annoying

KingWillemVii
Casual Listener
When i queue a playlist about half the playlist will be queued and the other half i have to do manually wich is very annoying
2018-05-07 9:10:55 PM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Spotify won't play local files iOS 11.2

Hello,after the iOS 11.2 Update, Spotify can't play any of my local song files.After I click the song, Spotify stops playing and skips to the next song. If the next song is a local file too, it skips it again until it gets to a non-local file and pla...

maxkpppe
Newbie
Hello, after the iOS 11.2 Update, Spotify can't play any of my local song files. After I click the song, Spotify stops playing and skips to the next song. If the next song is a local file too, it s...
2017-12-04 9:59:17 PM
2018-05-07 8:57:37 PM
beriadan77
Newbie
4060 Views
11 replies
6 likes

4060 Views
11 replies
6 likes

Spotify has the worst navigation for finding clean albums

Why is it such a **bleep**ing hassle to find edited music on this platform, I shouldn’t have to look up the album by name, scroll all the way down to the albums section, click for more options, Just to see if the album even HAS an edited version do y...

Killamonjaro
Newbie
Why is it such a **bleep**ing hassle to find edited music on this platform, I shouldn’t have to look up the album by name, scroll all the way down to the albums section, click for more options, Just ...
2018-05-06 9:51:10 PM
2018-05-07 8:28:31 PM
gabeg01
Newbie
588 Views
1 replies
2 likes

588 Views
1 replies
2 likes

Songs

When i listen to Spotify on my I phone, i can't get to "My Songs". I used to be able to. I can't tell if it was an upgrade on my phone, or something changed. I can see my Songs on my home computer and work computer.and am able to choose which songs i...

akramer0308
Casual Listener
When i listen to Spotify on my I phone, i can't get to "My Songs". I used to be able to. I can't tell if it was an upgrade on my phone, or something changed. I can see my Songs on my home...
2018-05-07 8:06:15 PM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

Back button gone from control center

Hey Team, Noticed today that when I open the Control Center to replay a song, the button is gone and is now replaced with a menu button which opens to "like" or "dislike"...what gives? I'd rather the option to replay my song easily. It's a pain to ha...

moccia89
Newbie
Hey Team, Noticed today that when I open the Control Center to replay a song, the button is gone and is now replaced with a menu button which opens to "like" or "dislike"...what gives? ...
2018-05-07 8:05:15 PM
525 Views
0 replies
0 likes

525 Views
0 replies
0 likes

Playback on call

Listening to Spotify via any Bluetooth device (car handsfree, Airpods etc). Received a call via any 3rd party app (whatsapp, viber, signal etc). Playback pauses for first few seconds and then resumes with 50 % volume. So the call is combined with mus...

phailo
Casual Listener
Listening to Spotify via any Bluetooth device (car handsfree, Airpods etc). Received a call via any 3rd party app (whatsapp, viber, signal etc). Playback pauses for first few seconds an...
2018-05-04 8:40:45 PM
2018-05-07 7:16:38 PM
phailo
Casual Listener
1308 Views
1 replies
3 likes
Call playback

1308 Views
1 replies
3 likes

Why fullscreen artwork only in timecapsule playlist?

I’d like to know if there is an option to always have fullscreen mode while playing tracks and not only in the timecapsule playlist?

Thxusb
Newbie
I’d like to know if there is an option to always have fullscreen mode while playing tracks and not only in the timecapsule playlist?
2018-05-07 7:01:30 PM
298 Views
0 replies
0 likes

298 Views
0 replies
0 likes

How to Disable Vidéo Clip ?

Hi There, I d like to know if someone knows how to disable the video clip playing background while your listening your song ?For example , the last Rae Sremmurd, you get a video clip for each song, but it's slowing down the apps and taking a lot of b...

lddbsdskrt
Newbie
Hi There, I d like to know if someone knows how to disable the video clip playing background while your listening your song ? For example , the last Rae Sremmurd, you get a video clip for e...
2018-05-07 4:50:20 PM
586 Views
0 replies
1 likes

586 Views
0 replies
1 likes

Solved!! Spotify not loading with latest iOS beta 11.4

I’m running Spotify 8.4.49 on a iOS build 11.4 (beta) which O think is build 15F5049C.When opened the spotify logo appears briefly before crashing out back to the iOS home screen.any advice, help or updates appreciated.

Helpme555
Regular
I’m running Spotify 8.4.49 on a iOS build 11.4 (beta) which O think is build 15F5049C. When opened the spotify logo appears briefly before crashing out back to the iOS home screen. any advice, help...
2018-04-27 11:40:29 AM
2018-05-07 12:25:34 PM
17TillIDie
Casual Listener
1995 Views
2 replies
0 likes
11.4
Crash
iOS

1995 Views
2 replies
0 likes

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