Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64228 Views
16 replies
37 likes

64228 Views
16 replies
37 likes

Spotify won't play local files iOS 11.2

Hello,after the iOS 11.2 Update, Spotify can't play any of my local song files.After I click the song, Spotify stops playing and skips to the next song. If the next song is a local file too, it skips it again until it gets to a non-local file and pla...

maxkpppe
Newbie
Hello, after the iOS 11.2 Update, Spotify can't play any of my local song files. After I click the song, Spotify stops playing and skips to the next song. If the next song is a local file too, it s...
2017-12-04 9:59:17 PM
2018-05-07 8:57:37 PM
beriadan77
Newbie
4067 Views
11 replies
6 likes

4067 Views
11 replies
6 likes

Spotify has the worst navigation for finding clean albums

Why is it such a **bleep**ing hassle to find edited music on this platform, I shouldn’t have to look up the album by name, scroll all the way down to the albums section, click for more options, Just to see if the album even HAS an edited version do y...

Killamonjaro
Newbie
Why is it such a **bleep**ing hassle to find edited music on this platform, I shouldn’t have to look up the album by name, scroll all the way down to the albums section, click for more options, Just ...
2018-05-06 9:51:10 PM
2018-05-07 8:28:31 PM
gabeg01
Newbie
595 Views
1 replies
2 likes

595 Views
1 replies
2 likes

Songs

When i listen to Spotify on my I phone, i can't get to "My Songs". I used to be able to. I can't tell if it was an upgrade on my phone, or something changed. I can see my Songs on my home computer and work computer.and am able to choose which songs i...

akramer0308
Casual Listener
When i listen to Spotify on my I phone, i can't get to "My Songs". I used to be able to. I can't tell if it was an upgrade on my phone, or something changed. I can see my Songs on my home...
2018-05-07 8:06:15 PM
218 Views
0 replies
0 likes

218 Views
0 replies
0 likes

Back button gone from control center

Hey Team, Noticed today that when I open the Control Center to replay a song, the button is gone and is now replaced with a menu button which opens to "like" or "dislike"...what gives? I'd rather the option to replay my song easily. It's a pain to ha...

moccia89
Newbie
Hey Team, Noticed today that when I open the Control Center to replay a song, the button is gone and is now replaced with a menu button which opens to "like" or "dislike"...what gives? ...
2018-05-07 8:05:15 PM
529 Views
0 replies
0 likes

529 Views
0 replies
0 likes

Playback on call

Listening to Spotify via any Bluetooth device (car handsfree, Airpods etc). Received a call via any 3rd party app (whatsapp, viber, signal etc). Playback pauses for first few seconds and then resumes with 50 % volume. So the call is combined with mus...

phailo
Casual Listener
Listening to Spotify via any Bluetooth device (car handsfree, Airpods etc). Received a call via any 3rd party app (whatsapp, viber, signal etc). Playback pauses for first few seconds an...
2018-05-04 8:40:45 PM
2018-05-07 7:16:38 PM
phailo
Casual Listener
1333 Views
1 replies
3 likes
Call playback

1333 Views
1 replies
3 likes

Why fullscreen artwork only in timecapsule playlist?

I’d like to know if there is an option to always have fullscreen mode while playing tracks and not only in the timecapsule playlist?

Thxusb
Newbie
I’d like to know if there is an option to always have fullscreen mode while playing tracks and not only in the timecapsule playlist?
2018-05-07 7:01:30 PM
300 Views
0 replies
0 likes

300 Views
0 replies
0 likes

How to Disable Vidéo Clip ?

Hi There, I d like to know if someone knows how to disable the video clip playing background while your listening your song ?For example , the last Rae Sremmurd, you get a video clip for each song, but it's slowing down the apps and taking a lot of b...

lddbsdskrt
Newbie
Hi There, I d like to know if someone knows how to disable the video clip playing background while your listening your song ? For example , the last Rae Sremmurd, you get a video clip for e...
2018-05-07 4:50:20 PM
591 Views
0 replies
1 likes

591 Views
0 replies
1 likes

Solved!! Spotify not loading with latest iOS beta 11.4

I’m running Spotify 8.4.49 on a iOS build 11.4 (beta) which O think is build 15F5049C.When opened the spotify logo appears briefly before crashing out back to the iOS home screen.any advice, help or updates appreciated.

Helpme555
Regular
I’m running Spotify 8.4.49 on a iOS build 11.4 (beta) which O think is build 15F5049C. When opened the spotify logo appears briefly before crashing out back to the iOS home screen. any advice, help...
2018-04-27 11:40:29 AM
2018-05-07 12:25:34 PM
17TillIDie
Casual Listener
2000 Views
2 replies
0 likes
11.4
Crash
iOS

2000 Views
2 replies
0 likes

Student discount

I signed up for the student discount, it charged my account and I got the verification email. But I go and log into my Spotify and check my account status and it says ‘FREE’. Anyone have any idea why?

Ryanmath
Newbie
I signed up for the student discount, it charged my account and I got the verification email. But I go and log into my Spotify and check my account status and it says ‘FREE’. Anyone have any idea why?
2018-05-06 7:59:02 PM
2018-05-07 8:46:39 AM
Keanu_C
Community Legend
475 Views
2 replies
0 likes

475 Views
2 replies
0 likes

app will not open once installed on iphone

Have tried reinstalling many times and it installs but fails to launch when i press on the icon. Please help

sarahwhanga
Newbie
Have tried reinstalling many times and it installs but fails to launch when i press on the icon. Please help
2018-05-07 2:37:15 AM
2018-05-07 5:56:02 AM
Keanu_C
Community Legend
348 Views
1 replies
0 likes

348 Views
1 replies
0 likes

Downloading Playlists from Local Files

Hi, My name is Ryan, and I've been using Spotify for a little over two years. I'm a big Chance the Rapper fan, and since his album Acid Rap wasn't on Spotify, I decided I was going to add it myself. So I downloaded the album from Mixtapemonkey.com, u...

wustardsauce
Newbie
Hi, My name is Ryan, and I've been using Spotify for a little over two years. I'm a big Chance the Rapper fan, and since his album Acid Rap wasn't on Spotify, I decided I was going...
2018-05-07 5:27:05 AM
882 Views
0 replies
0 likes

882 Views
0 replies
0 likes

Playlist syncing

Hello, I created a playlist on my laptop (spotify application) which contains 54 songs, and changed the order of some songs afterwards. On my iPhone (spotify app) it has only partially synced - It contain 37 songs despite saying 54 and the order is d...

kelankoncewicz
Newbie
Hello, I created a playlist on my laptop (spotify application) which contains 54 songs, and changed the order of some songs afterwards. On my iPhone (spotify app) it has only partially synce...
2018-05-06 12:58:21 AM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

Advertisements won't play - have to stop and restart app

I'm trying to change to Spotify from Pandora, but every single time the player starts as soon as an advertisement comes up, the app stops playing and I have to manually stop it and restart it. I never get the promised 30 minutes of ad-free playing be...

debenedictis
Newbie
I'm trying to change to Spotify from Pandora, but every single time the player starts as soon as an advertisement comes up, the app stops playing and I have to manually stop it and restart it. I neve...
2018-05-06 9:59:19 PM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

Local Files on mobile

I've been able to create a playlist of local file on my Mac just fine but can't seem to figure out how to get them onto my iOS device. I've read and watched videos saying I just need to switch the playlist to offline mode or to download the songs but...

vicki_new
Newbie
I've been able to create a playlist of local file on my Mac just fine but can't seem to figure out how to get them onto my iOS device. I've read and watched videos saying I just need to switch the pl...
2018-05-06 8:59:19 PM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

Imported songs from Apple Music, now they won’t play on Spotify??

Hi, I recently switched to Spotify from Apple Music so I’m new to how the app works. I noticed there was an option to import music from my phone’s library, so I did, but now when I go to listen to any music I had on Apple on the Spotify app, it skips...

kimbeau
Newbie
Hi, I recently switched to Spotify from Apple Music so I’m new to how the app works. I noticed there was an option to import music from my phone’s library, so I did, but now when I go to listen to an...
2018-05-06 8:58:42 PM
767 Views
0 replies
0 likes

767 Views
0 replies
0 likes

Play function

I have been experiencing, that my playlist jump back to the first song for no reason. This seems to be happening after 20 songs or so, I am not using the shuffle because around 1/2 a year ago, I experienced that I could only play 20 songs with that o...

krihau
Casual Listener
I have been experiencing, that my playlist jump back to the first song for no reason. This seems to be happening after 20 songs or so, I am not using the shuffle because around 1/2 a year ago, I expe...
2018-05-06 7:12:11 PM
324 Views
0 replies
0 likes

324 Views
0 replies
0 likes

Can’t find profile on a free account with the new update

Hello, I am having problems with finding my profile on my iPhone after updating the app. I would like to find my profile to see who follows me and be able to find other users too

Michellerem124
Newbie
Hello, I am having problems with finding my profile on my iPhone after updating the app. I would like to find my profile to see who follows me and be able to find other users too
2018-05-06 5:35:25 PM
2018-05-06 5:50:44 PM
lrdy1028
Casual Listener
512 Views
1 replies
0 likes

512 Views
1 replies
0 likes

Shuffle won’t shuffle

I am a free member with a playlist of 1000+ songs. At the top of my playlist, I have indie/ rock tracks, and more recently I have added a great deal of metal to my playlist as I have joined a metal band. Unfortunately, Spotify refuses to shuffle from...

ThomasGlover050
Newbie
I am a free member with a playlist of 1000+ songs. At the top of my playlist, I have indie/ rock tracks, and more recently I have added a great deal of metal to my playlist as I have joined a metal b...
2018-05-06 3:34:37 PM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

Spotify Connect Issues

Hi, since yesterday (at least i reconized it yesterday) the ios app is stopping playback on connect device (yamaha) when i receive device notifications. My Wife has the same issue. Any suggestions ? Regards

dmopp
Music Fan
Hi, since yesterday (at least i reconized it yesterday) the ios app is stopping playback on connect device (yamaha) when i receive device notifications. My Wife has the same issue. ...
2018-05-06 10:43:24 AM
2018-05-06 12:57:39 PM
gregio54
Regular
1534 Views
4 replies
3 likes

1534 Views
4 replies
3 likes

Now playing not appearing in queue

Hi team,‘Now playing’ in the queue is always empty. No album art, no song name. This looks like a bug to me. Screenshot attached. OS: iOS 11.3.1App version: 8.4.51.696

Sajin
Newbie
Hi team, ‘Now playing’ in the queue is always empty. No album art, no song name. This looks like a bug to me. Screenshot attached. OS: iOS 11.3.1 App version: 8.4.51.696
2018-05-06 12:33:10 PM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

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