Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62628 Views
16 replies
37 likes

62628 Views
16 replies
37 likes

Search: Textbox and Backbutton disappear after filtering

Hi There, im using spotify for IOS (V. 8.4.51.696) and discovered the following bug:After albums are filtered and selected, the search and back button disappears. The only way to get a working search is to restart the app.I also completely uninstalle...

Anothercoder
Regular
Hi There, im using spotify for IOS (V. 8.4.51.696) and discovered the following bug: After albums are filtered and selected, the search and back button disappears. The only way to ...
2018-05-02 9:00:18 AM
402 Views
0 replies
0 likes

402 Views
0 replies
0 likes

Spotify app on iphone 7 keeps glitching

Every time I plug my headphones into my iphone to listen to spotify, my music will start, stop, skip forward to a different song, then skip backwards and do this multiple times. This is something I have experienced relatively recently. Has anyone els...

asharama
Newbie
Every time I plug my headphones into my iphone to listen to spotify, my music will start, stop, skip forward to a different song, then skip backwards and do this multiple times. This is somethin...
2018-05-02 6:29:53 AM
565 Views
0 replies
0 likes

565 Views
0 replies
0 likes

Can't find radio icon on my spotify

I can't find my radion icon on my iphone6s while i can on my laptop. it there any solution ?

fallzero1
Casual Listener
I can't find my radion icon on my iphone6s while i can on my laptop. it there any solution ?
2018-05-01 1:42:54 PM
2018-05-02 4:03:46 AM
fallzero1
Casual Listener
754 Views
3 replies
0 likes

754 Views
3 replies
0 likes

Local files not working on iPhone.

I’m not sure if I post this here or what. So I’m just gonna post it here. I use local files to get music that isn’t available on Spotify. But recently the local files songs haven’t been downloading. I’ve done the process befor so I don’t know what’s ...

Music-bookgeek
Newbie
I’m not sure if I post this here or what. So I’m just gonna post it here. I use local files to get music that isn’t available on Spotify. But recently the local files songs haven’t been downloa...
2018-05-02 3:10:33 AM
353 Views
0 replies
0 likes

353 Views
0 replies
0 likes

Solved!! Local Files Not Syncing to my iPhone

Hey, So I've been trying to download some tracks from a few games I play off of youtube. I've been using a youtube-to-mp3 converter to download these tracks to my windows computer, and the download is fine. I've done all the settings properly so that...

connormcintyre
Casual Listener
Hey, So I've been trying to download some tracks from a few games I play off of youtube. I've been using a youtube-to-mp3 converter to download these tracks to my windows computer, and the d...
2018-04-30 4:23:38 AM
2018-05-02 2:43:46 AM
connormcintyre
Casual Listener
627 Views
2 replies
0 likes

627 Views
2 replies
0 likes

not being able to play a song

there is a song that shows up on my muisc and its gray and wont let me play it even and i have premium anyone know why this happend

hunterleach1446
Newbie
there is a song that shows up on my muisc and its gray and wont let me play it even and i have premium anyone know why this happend
2018-05-01 4:12:28 AM
2018-05-01 12:59:42 AM
iemackinnon
Newbie
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

Spotify on iphone 8 with adapter in car

ProblemSpotify will not play consistently in my car. When a song finishes, the next song will become garbled. If I manipulate the wires, pause and start the song, etc. it will start playing correctly again. Sometimes mid-song when hitting a bump in t...

j5d7
Casual Listener
Problem Spotify will not play consistently in my car. When a song finishes, the next song will become garbled. If I manipulate the wires, pause and start the song, etc. it will start pla...
2018-04-28 3:21:59 AM
2018-05-01 11:49:39 PM
j5d7
Casual Listener
5080 Views
4 replies
0 likes

5080 Views
4 replies
0 likes

Downloads

HiI have around 50 albums downloded to my Apple iPhone. IWhen I try to download an album now I see a message 'You have exceeded your download limit' This is no good to me as I travel and often need access to music where there is no wifi or mobile cov...

tonyobrien
Newbie
Hi I have around 50 albums downloded to my Apple iPhone. IWhen I try to download an album now I see a message 'You have exceeded your download limit' This is no good to me as I travel and often need...
2018-04-30 12:45:20 AM
2018-05-01 11:16:29 PM
Keanu_C
Community Legend
432 Views
1 replies
0 likes

432 Views
1 replies
0 likes

Solved!! Add song to playlist breaks on IOS when Waze is running/connected

When trying to add a song to a playlist while Waze is running/connected, the modal to confirm the addition doesn't appear & the song isn't added. Instead, the active state for the playlist I clicked is visible (see screenshot attached), but no confir...

timmytodd
Newbie
When trying to add a song to a playlist while Waze is running/connected, the modal to confirm the addition doesn't appear & the song isn't added. Instead, the active state for the playl...
2018-05-01 11:00:25 PM
2018-05-01 11:07:00 PM
Keanu_C
Community Legend
555 Views
1 replies
0 likes

555 Views
1 replies
0 likes

Picture showing instead of album artwork

I noticed this while listening to maren Morris. Instead of the album artwork showing it’s just a random photo and in the bottom corner it says uploaded by maren Morris. Is there anyway to turn this feature off ?

Calicanuck
Newbie
I noticed this while listening to maren Morris. Instead of the album artwork showing it’s just a random photo and in the bottom corner it says uploaded by maren Morris. Is there anyway to turn this f...
2018-05-01 10:59:35 PM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

Spotify Playlist on CarPlay Only Showing 200 Tracks

I have a Spotify CarPlay list with 250 tracks but the CarPlay app will only show the first 200.I can access the tracks 201 - 250 by clicikng on the forward track button but I can't physically see them within the app.Is this a bug or has the CarPlay a...

Bazza06
Music Fan
I have a Spotify CarPlay list with 250 tracks but the CarPlay app will only show the first 200. I can access the tracks 201 - 250 by clicikng on the forward track button but I can't physically see t...
2017-04-02 9:33:46 PM
2018-05-01 10:55:37 PM
LjB2179
Casual Listener
14021 Views
50 replies
8 likes

14021 Views
50 replies
8 likes

Has the new update affected the 10,000 song limit?

I noticed that "saving albums" works differently than the old version of spotify, in that they get added to a "favorites" playlist instead of a songs list. What does this mean about the 10,000 song limit? Is it a thing of the past, or still in effect...

XdefeatistX
Regular
I noticed that "saving albums" works differently than the old version of spotify, in that they get added to a "favorites" playlist instead of a songs list. What does this mean about the 10,000 song l...
2018-04-30 7:40:22 PM
2018-05-01 9:39:21 PM
AcidGreen
Regular
1219 Views
1 replies
0 likes

1219 Views
1 replies
0 likes

Solved!! Crash on iOS 8 - still!!!!

Spotify on my iPhone 5S still crashes on startup!!I've got iOS 8.0.2 and Spotify 1.8.0 (updated Oct. 3rd, newest available version in Norway) I've tried to uninstall and reinstall Spotify on my phone. I have a premium account, and haven't been able t...

GryFy
Casual Listener
Spotify on my iPhone 5S still crashes on startup!! I've got iOS 8.0.2 and Spotify 1.8.0 (updated Oct. 3rd, newest available version in Norway) I've tried to uninstall and reinstall Spotify o...
2014-10-09 11:57:49 AM
2018-05-01 7:02:26 PM
dap123
Newbie
33110 Views
107 replies
2 likes

33110 Views
107 replies
2 likes

POP Radio won’t play

I have deleted the app. I logged out. I have tried everything yet POP radio won’t work for my account.

mhchastain
Newbie
I have deleted the app. I logged out. I have tried everything yet POP radio won’t work for my account.
2018-05-01 5:59:16 PM
546 Views
0 replies
0 likes
Ongoing Issues

546 Views
0 replies
0 likes

Login and Create New Account buttons not responding

Just bought an iPhone 8 yesterday and have been trying to login to Spotify ever since. When I download the app, the login button as well as the create a new account button are not responding. It shows that I clicked on them by darkening color, and th...

Bmills2821
Newbie
Just bought an iPhone 8 yesterday and have been trying to login to Spotify ever since. When I download the app, the login button as well as the create a new account button are not responding. It show...
2018-05-01 2:52:28 PM
359 Views
0 replies
0 likes

359 Views
0 replies
0 likes

There’s no “Go online within ... days” text appearing when I toggle the Offline Mode.

I recently got the Spotify app updated. In the previous version when I toggle the Offline Mode on, the text that saying “Go online within ... days” will usually appear but when I updated the app and toggled the Offline Mode, the text didn’t seem to a...

dyahayu18
Newbie
I recently got the Spotify app updated. In the previous version when I toggle the Offline Mode on, the text that saying “Go online within ... days” will usually appear but when I updated the app and ...
2018-05-01 1:27:02 PM
379 Views
0 replies
0 likes

379 Views
0 replies
0 likes

Music starts playing after a missed call

Hello,Whenever I get a missed call or cancel a call, Spotify opens up and start blasting music.I can see that this has been an issue since 2014 for many others, and couldn't find a fix. Does anyone know?iPhone SE with iOS 11.3

user-removed
Visitor
Hello, Whenever I get a missed call or cancel a call, Spotify opens up and start blasting music. I can see that this has been an issue since 2014 for many others, and couldn't find a fix. ...
2018-05-01 1:11:31 PM
331 Views
0 replies
0 likes

331 Views
0 replies
0 likes

Switching view from songs by album to all songs

Hi. Until this afternoon I could see all songs by going to library > songs. I could then play all songs and shuffle all songs. I’ve done something and now I see songs listed by album. I can’t play all songs, only songs from one album at a time. How d...

Clumsy1974
Casual Listener
Hi. Until this afternoon I could see all songs by going to library > songs. I could then play all songs and shuffle all songs. I’ve done something and now I see songs listed by album. I can’t play...
2018-04-30 7:16:45 PM
2018-04-30 12:56:33 AM
Clumsy1974
Casual Listener
683 Views
2 replies
0 likes

683 Views
2 replies
0 likes

Solved!! Spotify Running disappeared

Opened Spotify this morning and under BROWSE > GENRES, Running is missing. When I search for running, it brings up the genre, but not as it normally does - no Spotify originals and no way to choose tempo. Help!

Lindaclaire03
Regular
Opened Spotify this morning and under BROWSE > GENRES, Running is missing. When I search for running, it brings up the genre, but not as it normally does - no Spotify originals and no way to choos...
2018-02-26 4:07:01 PM
2018-04-30 11:32:14 PM
jozmaz
Newbie
31243 Views
21 replies
14 likes

31243 Views
21 replies
14 likes

There’s no browse button

I’ve tried updating it, uninstalling Spotify and then reinstalling it but the browse button won’t come back

Kobilar
Newbie
I’ve tried updating it, uninstalling Spotify and then reinstalling it but the browse button won’t come back
2018-04-21 1:22:15 AM
2018-04-30 11:24:04 PM
MattSuda
Spotify Star
579 Views
1 replies
0 likes

579 Views
1 replies
0 likes

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