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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52483 Views
  • 16 replies
  • 36 likes
  • 52483 Views
  • 16 replies
  • 36 likes

Solved!! Download Tab Wont Show on iOS App

Is anyone having trouble viewing the Download tab in the Your Library section on the iOS app. Many of my peers who have Spotify have the tab when they download music onto their device. However, when I download music the Download tab never shows up fo...

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  • Gig Goer
  • Is anyone having trouble viewing the Download tab in the Your Library section on the iOS app. Many of my peers who have Spotify have the tab when they download music onto their device. However, when ...
  • MattSuda
  • Spotify Star
  • 1355 Views
  • 2 replies
  • 0 likes
  • 1355 Views
  • 2 replies
  • 0 likes

Solved!! Cannot find "Downloads" list (that contains all the playlists that I've downloaded?

Since two updates ago (including the most previous update in January 2018), I have not been able to find the downloads section that is present under or above the artists section. I'm referring to the one that contains all the playlists that you have ...

  • Newbie
  • Since two updates ago (including the most previous update in January 2018), I have not been able to find the downloads section that is present under or above the artists section. I'm referring to the...
  • MattSuda
  • Spotify Star
  • 709 Views
  • 2 replies
  • 1 likes
  • 709 Views
  • 2 replies
  • 1 likes

Solved!! "Downloads" section not showing up in Library

Using version 7.7.0.850, but I've always had this problem since I switched from Rdio when it shut down. Just assumed the "Dowloads" section didn't exist, so I would scroll through my entire library to find music that has downloaded icon next to it. A...

  • Newbie
  • Using version 7.7.0.850, but I've always had this problem since I switched from Rdio when it shut down. Just assumed the "Dowloads" section didn't exist, so I would scroll through my entire library t...
  • MattSuda
  • Spotify Star
  • 9198 Views
  • 6 replies
  • 0 likes
  • 9198 Views
  • 6 replies
  • 0 likes

Downloads

I've had the issue of losing downloaded content before, but now on my Spotify app the "Downloads" option isnt even available in the Your Library portion of the app. Just completely disappeared. I still have the Playlists, Songs, Albums, Artists, etc....

  • Newbie
  • I've had the issue of losing downloaded content before, but now on my Spotify app the "Downloads" option isnt even available in the Your Library portion of the app. Just completely disappeared. I sti...
  • MattSuda
  • Spotify Star
  • 531 Views
  • 2 replies
  • 1 likes
  • 531 Views
  • 2 replies
  • 1 likes

Solved!! “Downloads” section gone in recent update

With the recent iOs app update the “downloads” section is no longer listed in the “your library” menu. As someone who almost exclusively uses this section I am super disappointed Will this feature be returning?

  • Casual Listener
  • With the recent iOs app update the “downloads” section is no longer listed in the “your library” menu. As someone who almost exclusively uses this section I am super disappointed 😞    Wi...
  • MattSuda
  • Spotify Star
  • 9465 Views
  • 6 replies
  • 9 likes
  • 9465 Views
  • 6 replies
  • 9 likes

Solved!! My offline music in one place

Some months ago, in my Spotify app I had a place in “Your music” that was named “Downloaded Music” and it’s not there anymore. I want to have all my downloaded music in one place so... How can I activate that feature again?

  • Newbie
  • Some months ago, in my Spotify app I had a place in “Your music” that was named “Downloaded Music” and it’s not there anymore. I want to have all my downloaded music in one place so... How can I acti...
  • MattSuda
  • Spotify Star
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

App keeps crashing when I sign in with my account on my iOS (tested on iPhone and iPad)

App keeps crashing when I try to sign in to my account. For some reason, it is only on this one pariticular account. I tried another account of mine, and it signed in smoothly. I have "Sign[ed] Out Everywhere" and the problem still exists. I have re-...

  • Visitor
  • App keeps crashing when I try to sign in to my account. For some reason, it is only on this one pariticular account. I tried another account of mine, and it signed in smoothly.   I have "Sign[...
  • MattSuda
  • Spotify Star
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Songs library missing?

As of this morning, I have no options to view and shuffle only my songs. In my library, I have a playlists, artists, albums, and podcasts. But I cannot access just my songs. What is going on? Anyone else experiencing this? This is occurring on an iPh...

  • Newbie
  • As of this morning, I have no options to view and shuffle only my songs. In my library, I have a playlists, artists, albums, and podcasts. But I cannot access just my songs. What is going on? Anyone ...
  • MattSuda
  • Spotify Star
  • 1794 Views
  • 1 replies
  • 1 likes
  • 1794 Views
  • 1 replies
  • 1 likes

Issues with Spotify Connect on iOS11 - iPhone Problems

Hello! I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks).Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or change the tracks with control center. Back when I had iOS10 runn...

  • Newbie
  • Hello!   I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks). Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or cha...
  • MattSuda
  • Spotify Star
  • 1458 Views
  • 1 replies
  • 0 likes
  • Connect
    control center
    iOS
    iOS 10
    IOS 11
    IOS10
    iOS11
    iphone
    iphone 8
    speaker
    volume
    Volume Control
  • 1458 Views
  • 1 replies
  • 0 likes

ALL MY SONGS ARE GONE?!

Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under a playlist. If any one has any tips or ideas where ...

  • Casual Listener
  • Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under ...
  • MattSuda
  • Spotify Star
  • 530 Views
  • 1 replies
  • 0 likes
  • 530 Views
  • 1 replies
  • 0 likes

Solved!! How to I turn shuffle play off

Whenever I try to play songs from my playlist it just says shuffle play at the top I can’t select what I actually listen to

  • Newbie
  • Whenever I try to play songs from my playlist it just says shuffle play at the top I can’t select what I actually listen to
  • user-removed
  • Not applicable
  • 2620 Views
  • 1 replies
  • 0 likes
  • 2620 Views
  • 1 replies
  • 0 likes

Radio only plays one song then goes back to queue with is unviewable

Help! I’ve been a $10 a month subscriber for pushing five years (yikes, could have bought a lot of iTunes for $600!) and have a new problem. When I play a radio station, Spotify only plays one song and then goes back to the playlist I was on before a...

  • Newbie
  • Help! I’ve been a $10 a month subscriber for pushing five years (yikes, could have bought a lot of iTunes for $600!) and have a new problem. When I play a radio station, Spotify only plays one song a...
  • Beachamt
  • Newbie
  • 858 Views
  • 1 replies
  • 1 likes
  • 858 Views
  • 1 replies
  • 1 likes

Playlist picture

I can’t seem to change the playlist picture, I don’t know if I have to go on a computer to do it. But I would like to change it

  • Newbie
  • I can’t seem to change the playlist picture, I don’t know if I have to go on a computer to do it. But I would like to change it
  • MattSuda
  • Spotify Star
  • 2953 Views
  • 1 replies
  • 0 likes
  • 2953 Views
  • 1 replies
  • 0 likes

Can’t use shuffle, rewind and replay buttons even though it’s already premium

Why I can’t use the shuffle and rewind buttons? It is said that we can use it through using Premium paymentI already paid for it last night, and until the next morning those buttons can’t work properly, so does the reply button too I hope this proble...

  • Newbie
  • Why I can’t use the shuffle and rewind buttons? It is said that we can use it through using Premium payment I already paid for it last night, and until the next morning those buttons can’t work prop...
  • MattSuda
  • Spotify Star
  • 919 Views
  • 1 replies
  • 0 likes
  • 919 Views
  • 1 replies
  • 0 likes

Spotify keeps crashing 3 seconds after I open it on my iPhone!

Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many threads (guys, this is a sign that you're supposed ...

  • Newbie
  • Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many ...
  • MattSuda
  • Spotify Star
  • 981 Views
  • 1 replies
  • 0 likes
  • 981 Views
  • 1 replies
  • 0 likes

Solved!! Playlist descriptions?

Ive been wondering about this for a while now, and Ive seen it on a bunch of playlists, but how does one add a description to their playlist? Ive looked around the community and most of the posts are from multiple years ago. Any help on what to do?

  • Casual Listener
  • Ive been wondering about this for a while now, and Ive seen it on a bunch of playlists, but how does one add a description to their playlist? Ive looked around the community and most of the posts are...
  • faqinhell
  • Regular
  • 80974 Views
  • 9 replies
  • 5 likes
  • 80974 Views
  • 9 replies
  • 5 likes

Updates

I just got the new update version 8.4.50 and I hate it. It is changing my playlists and not shuffling all of the songs on my playlists. Anyone know how to delete the update and go back to the way it was??? Help!

  • Newbie
  • I just got the new update version 8.4.50 and I hate it. It is changing my playlists and not shuffling all of the songs on my playlists. Anyone know how to delete the update and go back to the way it ...
  • 356 Views
  • 0 replies
  • 0 likes
  • 356 Views
  • 0 replies
  • 0 likes

How to undownload tracks but not remove them from my library?

Spotify iOS app version 8.4.49.364 I can't find a way to undownload a track that doesn't also remove it from my library. In the player view if I uncheck the green checkmark, the track is undownloaded, but it is also removed from my library. This is n...

  • Newbie
  • Spotify iOS app version 8.4.49.364   I can't find a way to undownload a track that doesn't also remove it from my library.  In the player view if I uncheck the green checkmark, the track ...
  • wankerbar
  • Newbie
  • 806 Views
  • 1 replies
  • 0 likes
  • 806 Views
  • 1 replies
  • 0 likes

Solved!! iOS Spotify with Car Bluetooth (ISSUE)

Hello there, I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no choice but to only choose songs from my head unit and not from my...

  • Casual Listener
  • Hello there,    I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no...
  • MattSuda
  • Spotify Star
  • 2363 Views
  • 3 replies
  • 0 likes
  • 2363 Views
  • 3 replies
  • 0 likes

Solved!! Number of downloaded songs

Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see how much are still in the waiting list to be downloaded? ...

  • Newbie
  • Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see h...
  • MattSuda
  • Spotify Star
  • 10273 Views
  • 1 replies
  • 0 likes
  • 10273 Views
  • 1 replies
  • 0 likes