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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68493 Views
  • 16 replies
  • 37 likes
  • 68493 Views
  • 16 replies
  • 37 likes

Solved!! Crash on iOS 8 - still!!!!

Spotify on my iPhone 5S still crashes on startup!!I've got iOS 8.0.2 and Spotify 1.8.0 (updated Oct. 3rd, newest available version in Norway) I've tried to uninstall and reinstall Spotify on my phone. I have a premium account, and haven't been able t...

  • Casual Listener
  • Spotify on my iPhone 5S still crashes on startup!! I've got iOS 8.0.2 and Spotify 1.8.0 (updated Oct. 3rd, newest available version in Norway)  I've tried to uninstall and reinstall Spotify o...
  • dap123
  • Newbie
  • 33657 Views
  • 107 replies
  • 2 likes
  • 33657 Views
  • 107 replies
  • 2 likes

POP Radio won’t play

I have deleted the app. I logged out. I have tried everything yet POP radio won’t work for my account.

  • Newbie
  • I have deleted the app. I logged out. I have tried everything yet POP radio won’t work for my account. 
  • 553 Views
  • 0 replies
  • 0 likes
  • Ongoing Issues
  • 553 Views
  • 0 replies
  • 0 likes

Login and Create New Account buttons not responding

Just bought an iPhone 8 yesterday and have been trying to login to Spotify ever since. When I download the app, the login button as well as the create a new account button are not responding. It shows that I clicked on them by darkening color, and th...

  • Newbie
  • Just bought an iPhone 8 yesterday and have been trying to login to Spotify ever since. When I download the app, the login button as well as the create a new account button are not responding. It show...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

There’s no “Go online within ... days” text appearing when I toggle the Offline Mode.

I recently got the Spotify app updated. In the previous version when I toggle the Offline Mode on, the text that saying “Go online within ... days” will usually appear but when I updated the app and toggled the Offline Mode, the text didn’t seem to a...

  • Newbie
  • I recently got the Spotify app updated. In the previous version when I toggle the Offline Mode on, the text that saying “Go online within ... days” will usually appear but when I updated the app and ...
  • 385 Views
  • 0 replies
  • 0 likes
  • 385 Views
  • 0 replies
  • 0 likes

Music starts playing after a missed call

Hello,Whenever I get a missed call or cancel a call, Spotify opens up and start blasting music.I can see that this has been an issue since 2014 for many others, and couldn't find a fix. Does anyone know?iPhone SE with iOS 11.3

  • Visitor
  • Hello, Whenever I get a missed call or cancel a call, Spotify opens up and start blasting music. I can see that this has been an issue since 2014 for many others, and couldn't find a fix. ...
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Switching view from songs by album to all songs

Hi. Until this afternoon I could see all songs by going to library > songs. I could then play all songs and shuffle all songs. I’ve done something and now I see songs listed by album. I can’t play all songs, only songs from one album at a time. How d...

  • Casual Listener
  • Hi. Until this afternoon I could see all songs by going to library > songs. I could then play all songs and shuffle all songs. I’ve done something and now I see songs listed by album. I can’t play...
  • Clumsy1974
  • Casual Listener
  • 688 Views
  • 2 replies
  • 0 likes
  • 688 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Running disappeared

Opened Spotify this morning and under BROWSE > GENRES, Running is missing. When I search for running, it brings up the genre, but not as it normally does - no Spotify originals and no way to choose tempo. Help!

  • Regular
  • Opened Spotify this morning and under BROWSE > GENRES, Running is missing. When I search for running, it brings up the genre, but not as it normally does - no Spotify originals and no way to choos...
  • jozmaz
  • Newbie
  • 31296 Views
  • 21 replies
  • 14 likes
  • 31296 Views
  • 21 replies
  • 14 likes

There’s no browse button

I’ve tried updating it, uninstalling Spotify and then reinstalling it but the browse button won’t come back

  • Newbie
  • I’ve tried updating it, uninstalling Spotify and then reinstalling it but the browse button won’t come back
  • MattSuda
  • Spotify Star
  • 580 Views
  • 1 replies
  • 0 likes
  • 580 Views
  • 1 replies
  • 0 likes

When will previous users get the new update?

So, i made a new account to try out the new update, but I'm still waiting on my established profile to get updated with the new interface. When will previous free users see the update instead of the brand new users?

  • Regular
  • So, i made a new account to try out the new update, but I'm still waiting on my established profile to get updated with the new interface. When will previous free users see the update instead of the ...
  • MattSuda
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Does Spotify works on ipod

I’m new to the Spotify I already got it on my iPhone I’m planning to get it for my iPod touch that I planned to get in just wondering will it work without wifi and does the account I got no when I registered the iPod have the same playlists

  • Newbie
  • I’m new to the Spotify I already got it on my iPhone I’m planning to get it for my iPod touch that I planned to get in just wondering will it work without wifi and does the account I got no when I re...
  • MattSuda
  • Spotify Star
  • 25361 Views
  • 1 replies
  • 0 likes
  • 25361 Views
  • 1 replies
  • 0 likes

Library synchronization (phone and PC)

Hi, how to sync my library in phone with library in PC ? I found new music and i saved songs in library on my phone and i don't have this music in library on my PC, how to sync both ? i would like to save songs in library on phone and PC at the same ...

  • Visitor
  • Hi, how to sync my library in phone with library in PC ? I found new music and i saved songs in library on my phone and i don't have this music in library on my PC, how to sync both ? i would like to...
  • MattSuda
  • Spotify Star
  • 925 Views
  • 1 replies
  • 1 likes
  • 925 Views
  • 1 replies
  • 1 likes

My playlist is gone

Hey! I need some help. I updated Spotify earlier today and had to log in again. Now all my playlists have disappeared.. I tried checking the place to restore my playlists, but I can’t seem to find them there either?

  • Visitor
  • Hey! I need some help. I updated Spotify earlier today and had to log in again. Now all my playlists have disappeared.. I tried checking the place to restore my playlists, but I can’t seem to find th...
  • MattSuda
  • Spotify Star
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Facebook login is not working

I can't login with Facebook on the Spotify app on my iPhone. I can login with email tho. But when I try with Facebook, it loads and disappear. Help please.

  • Newbie
  • I can't login with Facebook on the Spotify app on my iPhone. I can login with email tho. But when I try with Facebook, it loads and disappear. Help please. 
  • MattSuda
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

New updates

I am a consistent user of this app and have never purchased premium I got the masters update on my phone and find it very hard to use. Only 1 out of 5 of all my albums have saved and I can’t find any songs. I also can’t access my friends account to f...

  • Casual Listener
  • I am a consistent user of this app and have never purchased premium I got the masters update on my phone and find it very hard to use. Only 1 out of 5 of all my albums have saved and I can’t find any...
  • MattSuda
  • Spotify Star
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Your Music is gone

Where did the “Your Music” section go? It is nowhere to be found with the new update. If I knew this before I wouldn’t have updated and would’ve screenshotted the names of all my songs before updating.

  • Newbie
  • Where did the “Your Music” section go? It is nowhere to be found with the new update. If I knew this before I wouldn’t have updated and would’ve screenshotted the names of all my songs before updatin...
  • MattSuda
  • Spotify Star
  • 384 Views
  • 1 replies
  • 1 likes
  • 384 Views
  • 1 replies
  • 1 likes

Saved songs

So I had a bunch of saved music under “songs” but then my app got updated a couple hours ago and I can’t find any of my saved music. There’s a favorites playlist but barely any of my songs are there. How do I find all my saved songs???

  • Newbie
  • So I had a bunch of saved music under “songs” but then my app got updated a couple hours ago and I can’t find any of my saved music. There’s a favorites playlist but barely any of my songs are there....
  • MattSuda
  • Spotify Star
  • 956 Views
  • 1 replies
  • 1 likes
  • 956 Views
  • 1 replies
  • 1 likes

Can't find saved songs?

Hello, So the new spotify update is really confusing. I had saved a bunch of music and I can't find out where they all went. Only 25% are in the 'Favorites' playlist. There's no library or anything... just playlists.

  • Newbie
  • Hello,   So the new spotify update is really confusing. I had saved a bunch of music and I can't find out where they all went. Only 25% are in the 'Favorites' playlist. There's no library or a...
  • MattSuda
  • Spotify Star
  • 22570 Views
  • 2 replies
  • 6 likes
  • 22570 Views
  • 2 replies
  • 6 likes

Saved Songs

Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under a playlist. If any one has any tips or ideas where ...

  • Casual Listener
  • Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under ...
  • MattSuda
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Solved!! Missing Tabs

I seem to be missing the “browse” tab and the “radio” tab. Does anyone know how I can fix this?

  • Regular
  • I seem to be missing the “browse” tab and the “radio” tab. Does anyone know how I can fix this?
  • MattSuda
  • Spotify Star
  • 2822 Views
  • 2 replies
  • 0 likes
  • 2822 Views
  • 2 replies
  • 0 likes

Solved!! Browse + Radio Tabs

I downloaded Spotify but I don't have the browse and radio tabs on the bottom. How could I fix this?

  • Casual Listener
  • I downloaded Spotify but I don't have the browse and radio tabs on the bottom. How could I fix this?   
  • MattSuda
  • Spotify Star
  • 1505 Views
  • 4 replies
  • 0 likes
  • 1505 Views
  • 4 replies
  • 0 likes