Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
77560 Views
16 replies
37 likes

77560 Views
16 replies
37 likes

Search function not working

I'm using Spotify on my iPhone 7 and when I try to search of a song or artist I get a message that says "An Error Occured" with a Try Again button. When I press the Try Again button, nothing happens. I am a premium member. I've tried uninstalling the...

Brando45
Newbie
I'm using Spotify on my iPhone 7 and when I try to search of a song or artist I get a message that says "An Error Occured" with a Try Again button. When I press the Try Again button, nothing happens....
2018-05-02 11:55:47 PM
2018-05-03 3:40:34 PM
Zogay
Newbie
1832 Views
2 replies
0 likes

1832 Views
2 replies
0 likes

Update 8.4.49.364 Issues

The new update that happened to my phone yesterday (4/19/18) totally **bleep** up my spotify app experience on my iphone.My radio stations are gone and the radio feature isn't available anymore and i can't access it on the app. I deleted the app and ...

Citizen1
Casual Listener
The new update that happened to my phone yesterday (4/19/18) totally **bleep** up my spotify app experience on my iphone. My radio stations are gone and the radio feature isn't available anymore and...
2018-04-20 6:58:43 PM
2018-05-03 2:08:03 PM
Cherrie
Casual Listener
1671 Views
5 replies
2 likes

1671 Views
5 replies
2 likes

Solved!! An error occurred

Keep getting this message when I try to search. Still plays music but can’t search anything. Tried restarting phone and app, turned airplane mode on and off (this solved it for about 10 mins but doesn’t fix it this time) tried turning off wifi and I ...

Cdrake1973
Newbie
Keep getting this message when I try to search. Still plays music but can’t search anything. Tried restarting phone and app, turned airplane mode on and off (this solved it for about 10 mins but does...
2018-05-02 12:49:52 AM
2018-05-03 8:02:14 AM
Keanu_C
Community Legend
1188 Views
1 replies
0 likes

1188 Views
1 replies
0 likes

Iphone 6S - constantly pausing and replays while i'm walking.

When I am walking, listening on my headphones, spotify constantly pauses and replays. The app is up to date and I am running IOS 11.3.1. This issue happened on two Iphone 6S, I thought my first phone was the issue because the screen was cracked. Sinc...

cmcnelis
Newbie
When I am walking, listening on my headphones, spotify constantly pauses and replays. The app is up to date and I am running IOS 11.3.1. This issue happened on two Iphone 6S, I thou...
2018-05-02 9:40:34 PM
2018-05-03 5:18:44 AM
zayevans
Casual Listener
605 Views
1 replies
0 likes

605 Views
1 replies
0 likes

How to view all downloaded songs

Hello.Where can I see all of my downloaded songs? I know i have thousands of them, but I wanted to see where all of them are. I don´t want to save each one of them to a playlist as that would take forever. Thanks

chevytime
Newbie
Hello. Where can I see all of my downloaded songs? I know i have thousands of them, but I wanted to see where all of them are. I don´t want to save each one of them to a playlist as that would take ...
2018-05-03 2:24:13 AM
2018-05-03 5:08:07 AM
zayevans
Casual Listener
1780 Views
1 replies
0 likes

1780 Views
1 replies
0 likes

Solved!! Lock screen song time

The bar that shows how much of the song has already played stays at 0:00 and never moves. Nor does the dot. In the screen cap, this song has already been playing for about a minute. I tried deleting and reinstalling but that didn’t do anything.

Buradori1
Casual Listener
The bar that shows how much of the song has already played stays at 0:00 and never moves. Nor does the dot. In the screen cap, this song has already been playing for about a minute. I tried deleting ...
2018-02-04 7:48:53 PM
2018-05-03 3:36:40 AM
Buradori1
Casual Listener
1102 Views
2 replies
0 likes

1102 Views
2 replies
0 likes

How do i view my playlist folders on iOS?

Hi, I am wanting to have all of my playlists in one folder in order to allow me to shuffle all of my music at once. (I share my account with family members so its only the select playlists) I have created a playlist folder on Mac and when I press shu...

tinajeffs
Newbie
Hi, I am wanting to have all of my playlists in one folder in order to allow me to shuffle all of my music at once. (I share my account with family members so its only the select playlists) I have cr...
2018-05-02 5:07:42 PM
2018-05-03 2:14:11 AM
Isaac151
Casual Listener
875 Views
1 replies
1 likes

875 Views
1 replies
1 likes

Search Function Not Working

Every time I attempt to search for something, I'm met with 'Error: Please Try Again'. I have tried reinstalling the app, logging out and back in, and restarting my iPad. I also don't believe it's a space problem because I have 3.6GB left. Can someone...

airetica
Regular
Every time I attempt to search for something, I'm met with 'Error: Please Try Again'. I have tried reinstalling the app, logging out and back in, and restarting my iPad. I also don't believe it's a s...
2018-05-02 11:51:07 PM
2018-05-03 1:07:33 AM
wileywoman
Casual Listener
3957 Views
12 replies
6 likes

3957 Views
12 replies
6 likes

Still No Podcast on iPad

I am surprised that you still cannot play podcasts from the Spotify app on an iPad. I know some people will say open it on an iPhone and play it on your iPad, but that only works if you have an iPhone. Not to mention that if I can play podcasts in Sp...

equirin1
Newbie
I am surprised that you still cannot play podcasts from the Spotify app on an iPad. I know some people will say open it on an iPhone and play it on your iPad, but that only works if you have an iPhon...
2018-05-01 8:09:27 PM
2018-05-02 10:51:20 PM
iamkeebler
Newbie
887 Views
1 replies
0 likes

887 Views
1 replies
0 likes

Podcasts arn't being updated on Spotify with the same frequency as Apple

I'm a new user and want to use Spotify for all my listening but can't with this issue. Two of my regular podcasts - "The Daily" and "Up Next" aren't being updated the day that new episodes are being release. I can go to Apple podcasts and see that th...

tbonesmith
Newbie
I'm a new user and want to use Spotify for all my listening but can't with this issue. Two of my regular podcasts - "The Daily" and "Up Next" aren't being updated the day that new episodes are ...
2018-05-02 8:38:43 PM
260 Views
0 replies
1 likes

260 Views
0 replies
1 likes

Hello, My Spotify will not let me search/download new songs. I am a premium member.

Hello, My Spotify will not let me search/download new songs. I am a premium member. This has been going on for about 2 weeks now. When I go to search for a new song it says “An error occurred” and “Try again”. It only seems to work when I’m using mob...

torilokz
Newbie
Hello, My Spotify will not let me search/download new songs. I am a premium member. This has been going on for about 2 weeks now. When I go to search for a new song it says “An error occurred” and “T...
2018-04-28 8:24:01 AM
2018-05-02 5:56:55 PM
mradamoff
Newbie
468 Views
2 replies
0 likes

468 Views
2 replies
0 likes

Songs are skipping/sound out of synch

Hi, I've been dealing with an issue on when playing back songs on my iPhone on both wired and wireless headphones. On most of my songs, saved or streamed, they'll start out sounding okay, but will decay into an out of synch/corrupted sound similar to...

marlowja
Casual Listener
Hi, I've been dealing with an issue on when playing back songs on my iPhone on both wired and wireless headphones. On most of my songs, saved or streamed, they'll start out sounding okay, but will de...
2018-05-02 5:30:30 PM
2483 Views
0 replies
0 likes
audio
iOS
out-of-synch
skipping

2483 Views
0 replies
0 likes

How to see time course the whole time?

I want to see the whole time the time course of a music number when playing.Does anyone know?Thankyou very much,Wouter

wouterjb
Newbie
I want to see the whole time the time course of a music number when playing. Does anyone know? Thankyou very much, Wouter
2018-05-02 2:45:03 PM
2018-05-02 5:20:23 PM
Bethany_Dawn
Community Legend
408 Views
1 replies
0 likes

408 Views
1 replies
0 likes

My local files won't appear in the playlist

After adding my local files to PC I created a playlist to move them to my phone named Local. When I open Local on my iphone, it shows it as an empty playlist. I've tried downloading it anyways, as well as checking firewall. All tracks are also mp3. A...

lysergi25
Newbie
After adding my local files to PC I created a playlist to move them to my phone named Local. When I open Local on my iphone, it shows it as an empty playlist. I've tried downloading it anyways...
2018-05-02 11:27:13 AM
314 Views
0 replies
0 likes

314 Views
0 replies
0 likes

Search: Textbox and Backbutton disappear after filtering

Hi There, im using spotify for IOS (V. 8.4.51.696) and discovered the following bug:After albums are filtered and selected, the search and back button disappears. The only way to get a working search is to restart the app.I also completely uninstalle...

Anothercoder
Regular
Hi There, im using spotify for IOS (V. 8.4.51.696) and discovered the following bug: After albums are filtered and selected, the search and back button disappears. The only way to ...
2018-05-02 9:00:18 AM
424 Views
0 replies
0 likes

424 Views
0 replies
0 likes

Spotify app on iphone 7 keeps glitching

Every time I plug my headphones into my iphone to listen to spotify, my music will start, stop, skip forward to a different song, then skip backwards and do this multiple times. This is something I have experienced relatively recently. Has anyone els...

asharama
Newbie
Every time I plug my headphones into my iphone to listen to spotify, my music will start, stop, skip forward to a different song, then skip backwards and do this multiple times. This is somethin...
2018-05-02 6:29:53 AM
596 Views
0 replies
0 likes

596 Views
0 replies
0 likes

Can't find radio icon on my spotify

I can't find my radion icon on my iphone6s while i can on my laptop. it there any solution ?

fallzero1
Casual Listener
I can't find my radion icon on my iphone6s while i can on my laptop. it there any solution ?
2018-05-01 1:42:54 PM
2018-05-02 4:03:46 AM
fallzero1
Casual Listener
793 Views
3 replies
0 likes

793 Views
3 replies
0 likes

Local files not working on iPhone.

I’m not sure if I post this here or what. So I’m just gonna post it here. I use local files to get music that isn’t available on Spotify. But recently the local files songs haven’t been downloading. I’ve done the process befor so I don’t know what’s ...

Music-bookgeek
Newbie
I’m not sure if I post this here or what. So I’m just gonna post it here. I use local files to get music that isn’t available on Spotify. But recently the local files songs haven’t been downloa...
2018-05-02 3:10:33 AM
384 Views
0 replies
0 likes

384 Views
0 replies
0 likes

Solved!! Local Files Not Syncing to my iPhone

Hey, So I've been trying to download some tracks from a few games I play off of youtube. I've been using a youtube-to-mp3 converter to download these tracks to my windows computer, and the download is fine. I've done all the settings properly so that...

connormcintyre
Casual Listener
Hey, So I've been trying to download some tracks from a few games I play off of youtube. I've been using a youtube-to-mp3 converter to download these tracks to my windows computer, and the d...
2018-04-30 4:23:38 AM
2018-05-02 2:43:46 AM
connormcintyre
Casual Listener
663 Views
2 replies
0 likes

663 Views
2 replies
0 likes

not being able to play a song

there is a song that shows up on my muisc and its gray and wont let me play it even and i have premium anyone know why this happend

hunterleach1446
Newbie
there is a song that shows up on my muisc and its gray and wont let me play it even and i have premium anyone know why this happend
2018-05-01 4:12:28 AM
2018-05-01 12:59:42 AM
iemackinnon
Newbie
385 Views
1 replies
0 likes

385 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts