Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62804 Views
16 replies
37 likes

62804 Views
16 replies
37 likes

Playlist stops randomly at the end of a song

Hi, I have had an issue for a while and now its really begining to get annoying. Description: I will be listening to a playlist and it will stop playing at the end of a track. The screen shows track that has just played with the progress 'dot' at the...

K4modoK4m
Regular
Hi, I have had an issue for a while and now its really begining to get annoying. Description: I will be listening to a playlist and it will stop playing at the end of a track....
2014-10-30 4:58:24 PM
2018-04-27 4:22:57 PM
Khoii
Newbie
8919 Views
20 replies
3 likes

8919 Views
20 replies
3 likes

Offline playlist suddenly not saving all songs

So about 3 hours ago I was organizing a Playlist on my desktop consisting of local files and spotify tracks. This is a playlist that I have had for years, had previously downloaded to my phone with no problem, and could play all the songs offline - b...

kstau24
Regular
So about 3 hours ago I was organizing a Playlist on my desktop consisting of local files and spotify tracks. This is a playlist that I have had for years, had previously downloaded to my phone with n...
2018-04-27 3:47:47 PM
2018-04-27 3:57:02 PM
kstau24
Regular
1810 Views
4 replies
0 likes

1810 Views
4 replies
0 likes

songs are taking way too long to download

its taking over 5 minutes to download 2 songs- im trying to download over 100...

3mm4drumm0nd
Newbie
its taking over 5 minutes to download 2 songs- im trying to download over 100...
2018-04-26 7:29:38 PM
2018-04-27 3:36:34 PM
GilbertGobbels
Regular
434 Views
1 replies
0 likes

434 Views
1 replies
0 likes

SM-G900F

Hi. When i plug inn my apple earphones or connect to my Sony blutooth headset, my iphone connect to something called SM-G900F and it starts to play someone elses music. How can i disconnect this?I have reinnstalled the app, i hav loggid into my accou...

mobeir
Newbie
Hi. When i plug inn my apple earphones or connect to my Sony blutooth headset, my iphone connect to something called SM-G900F and it starts to play someone elses music. How can i disconnect this? I ...
2018-04-27 12:32:53 PM
2018-04-27 2:48:03 PM
GilbertGobbels
Regular
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

app (iOS) does not start

Hi all, Spotify App on iPhone 7 (latest iOS) does not start anymore...It displays the splash screen (black page with green logo) and it does not proceed.Tried to reinstall but same result...Cannot tell this is the reason why the app does not start: I...

claudio_destro
Casual Listener
Hi all, Spotify App on iPhone 7 (latest iOS) does not start anymore... It displays the splash screen (black page with green logo) and it does not proceed. Tried to reinstall but same ...
2018-04-27 7:50:51 AM
2018-04-27 12:12:12 PM
claudio_destro
Casual Listener
702 Views
2 replies
0 likes
IOS iphone 7

702 Views
2 replies
0 likes

Cannot Play Selected Track in iOS on Spotify ?

Hi Guys,If someone can please give me information on this, I have recently started using Spotify and coming from Apple Music, this is a big shock that I got. Why cant I play a selected song in Spotify for e.g. Someone sent me the other day a Spotify ...

augustya
Gig Goer
Hi Guys, If someone can please give me information on this, I have recently started using Spotify and coming from Apple Music, this is a big shock that I got. Why cant I play a selected song in Spot...
2018-04-16 7:39:21 AM
2018-04-27 10:20:50 AM
augustya
Gig Goer
1133 Views
5 replies
0 likes

1133 Views
5 replies
0 likes

Change Password - Hacked Facebook Account

Hi, My Facebook account recently got hacked and I was not able to retrieve it... so it was deleted.I still have my spotify logged into my phone, and the username has changed to a # sequence, but I am looking to change the password so I can use this o...

nessagregg1988
Newbie
Hi, My Facebook account recently got hacked and I was not able to retrieve it... so it was deleted. I still have my spotify logged into my phone, and the username has changed to a # sequenc...
2018-04-26 6:44:52 PM
2018-04-27 9:41:14 AM
user-removed
Not applicable
695 Views
1 replies
0 likes
change it back

695 Views
1 replies
0 likes

Only parts of Spotify playlists available / playable on new iPhone 8 Plus

I have Spotify Premium on which I have a number of playlists that I originally imported from my iTunes / iTunes Match. These imported tracks were mostly from my own CDs that I uploaded to iTunes, with only a very few tracks purchased from the iTunes ...

aemassman
Newbie
I have Spotify Premium on which I have a number of playlists that I originally imported from my iTunes / iTunes Match. These imported tracks were mostly from my own CDs that I uploaded to iTune...
2018-04-26 12:41:33 AM
2018-04-27 9:39:20 AM
user-removed
Not applicable
467 Views
1 replies
0 likes

467 Views
1 replies
0 likes

my playlists won’t shuffle

i have the free version of spotify. prior to the new update, when i shuffled playlists, everything was pretty well randomized. after the update, however, the songs on my playlist play pretty much in the order i added them, even when i press shuffle. ...

addielaine
Newbie
i have the free version of spotify. prior to the new update, when i shuffled playlists, everything was pretty well randomized. after the update, however, the songs on my playlist play pretty mu...
2018-04-24 7:10:05 AM
2018-04-27 6:36:20 AM
awkward32
Regular
1643 Views
3 replies
2 likes

1643 Views
3 replies
2 likes

Solved!! Spotify causing severe battery drain on iPhone 6S running iOS 10

This was an issue on iOS 9 and still seems to be happening on iOS 10. Spotify is using 3x more battery than any other app and accounts for about 50% of all battery usage. This never used to be an issue, and I don't understand what it could possibly b...

jack_206
Gig Goer
This was an issue on iOS 9 and still seems to be happening on iOS 10. Spotify is using 3x more battery than any other app and accounts for about 50% of all battery usage. This never used to be an iss...
2016-09-23 8:41:39 PM
2018-04-27 2:40:13 AM
user-removed
Not applicable
78641 Views
191 replies
28 likes

78641 Views
191 replies
28 likes

Error occurred

Trying to listen to a podcast. Critical Role to be specific and the message “error occurred” keeps popping up. It seems to be the only thing that displays this message. Everything else seems to be working.

kmorden85
Casual Listener
Trying to listen to a podcast. Critical Role to be specific and the message “error occurred” keeps popping up. It seems to be the only thing that displays this message. Everything else seems to be wo...
2018-02-26 11:32:16 PM
2018-04-26 8:12:12 PM
Mkbishop
Casual Listener
3291 Views
8 replies
2 likes

3291 Views
8 replies
2 likes

Track names dont show on Range Rover Sport 2017

I have an Iphone 6s connected via bluetooth and the track name will appear for a second and this dissappear. I have tried with two different iPhones using the latest iOS and latest version of spotify. I have also tried using Deezer, Tidal and Soundcl...

gibgareth
Regular
I have an Iphone 6s connected via bluetooth and the track name will appear for a second and this dissappear. I have tried with two different iPhones using the latest iOS and latest version of spotify...
2017-07-27 7:46:03 PM
2018-04-26 2:58:30 PM
user-removed
Not applicable
5603 Views
17 replies
6 likes

5603 Views
17 replies
6 likes

Shuffle not working properly

Since the most recent update, shuffle is not working properly. It only play the songs in order of being added. I’ve tried removing and readding the app to my phone but no luck. Hoping this isn’t some tactic or attempt to force people to purchase prem...

crelacion
Newbie
Since the most recent update, shuffle is not working properly. It only play the songs in order of being added. I’ve tried removing and readding the app to my phone but no luck. Hoping this isn’t some...
2018-04-24 9:30:14 PM
2018-04-26 2:10:33 PM
Jvckhmr
Casual Listener
783 Views
2 replies
3 likes

783 Views
2 replies
3 likes

Volvo Shuffle

Hej! För någon månad sen fick man en uppdatering av appen till iPhone. Sen den kom så funkar inte shuffle-funktionen när man parar ihop mobilen med bilen (Volvo Sensus Connect).Kan ni kika på detta? Tack!

Sveediss
Newbie
Hej! För någon månad sen fick man en uppdatering av appen till iPhone. Sen den kom så funkar inte shuffle-funktionen när man parar ihop mobilen med bilen (Volvo Sensus Connect). Kan ni kika...
2018-04-26 6:11:31 AM
331 Views
0 replies
0 likes

331 Views
0 replies
0 likes

Superuser Contribution Limit downloads

Appeared upon etering Spotify that I reached the limit of downloads.. I did not understand

Linnikervaliati
Newbie
Appeared upon etering Spotify that I reached the limit of downloads.. I did not understand
2018-04-10 2:19:34 AM
2018-04-25 12:38:57 AM
wolfiesjam
Newbie
531 Views
2 replies
0 likes

531 Views
2 replies
0 likes

Problems with my Library Downloads

I have and Iphone X and sometimes when i turn it off i can´t listen to the songs and playlist that i had already downloaded to listen without internet access. The app saves my playlists but it´s like they are not saved on the phone and I need to cone...

rdiegoh
Newbie
I have and Iphone X and sometimes when i turn it off i can´t listen to the songs and playlist that i had already downloaded to listen without internet access. The app saves my playlists but it´...
2018-04-25 7:43:46 PM
332 Views
0 replies
0 likes

332 Views
0 replies
0 likes

Cant play a full song

Hi everybody, recently, i cant play any song directly after i search them. I can only choose them from the playlist they gave me. And then i can only play the short version of the song i want. Im using iphone 7 with non-premium. Thanks for all of ur ...

DinoMorningStar
Casual Listener
Hi everybody, recently, i cant play any song directly after i search them. I can only choose them from the playlist they gave me. And then i can only play the short version of the song i want. I...
2018-04-25 7:10:12 PM
435 Views
0 replies
0 likes

435 Views
0 replies
0 likes

Solved!! How can I delete downloaded music?

I saved some music in my library and switiched the "availibel offline" button to green. Now I see in front of the songs a little green arrow which shows me that the song is available offline. The question is how can I delete the downloaded songs with...

rdd179
Casual Listener
I saved some music in my library and switiched the "availibel offline" button to green. Now I see in front of the songs a little green arrow which shows me that the song is available offline. ...
2016-09-13 11:32:37 AM
2018-04-25 5:45:52 PM
Van0213
Newbie
246101 Views
20 replies
5 likes

246101 Views
20 replies
5 likes

Solved!!Superuser Contribution Search is broken?

Anytime I try to search for an artist or song in the search menu and tap on the artist profile I want to play the song from, I'm getting this black screen. Nothing loads even if I wait awhile. The top navigation seems to be messed up as well. I'm usi...

talia10
Casual Listener
Anytime I try to search for an artist or song in the search menu and tap on the artist profile I want to play the song from, I'm getting this black screen. Nothing loads even if I wait awhile. The to...
2017-05-18 10:36:34 AM
2018-04-25 3:31:35 PM
Bobzilla5
Newbie
5025 Views
11 replies
3 likes
iOS

5025 Views
11 replies
3 likes

Podcast navigation in car

A recent update appears to have introduced some different behaviour with podcasts that is quite frustrating. Previously a press on the forward/back buttons on the steering wheel would go to the next/previous track and holding the button would skip fo...

Poshphil
Newbie
A recent update appears to have introduced some different behaviour with podcasts that is quite frustrating. Previously a press on the forward/back buttons on the steering wheel would go to ...
2018-04-25 3:27:06 PM
365 Views
0 replies
0 likes

365 Views
0 replies
0 likes

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