Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70368 Views
16 replies
37 likes

70368 Views
16 replies
37 likes

Solved!! Spotify causing severe battery drain on iPhone 6S running iOS 10

This was an issue on iOS 9 and still seems to be happening on iOS 10. Spotify is using 3x more battery than any other app and accounts for about 50% of all battery usage. This never used to be an issue, and I don't understand what it could possibly b...

jack_206
Gig Goer
This was an issue on iOS 9 and still seems to be happening on iOS 10. Spotify is using 3x more battery than any other app and accounts for about 50% of all battery usage. This never used to be an iss...
2016-09-23 8:41:39 PM
2018-04-27 2:40:13 AM
user-removed
Not applicable
79172 Views
191 replies
28 likes

79172 Views
191 replies
28 likes

Error occurred

Trying to listen to a podcast. Critical Role to be specific and the message “error occurred” keeps popping up. It seems to be the only thing that displays this message. Everything else seems to be working.

kmorden85
Casual Listener
Trying to listen to a podcast. Critical Role to be specific and the message “error occurred” keeps popping up. It seems to be the only thing that displays this message. Everything else seems to be wo...
2018-02-26 11:32:16 PM
2018-04-26 8:12:12 PM
Mkbishop
Casual Listener
3317 Views
8 replies
2 likes

3317 Views
8 replies
2 likes

Track names dont show on Range Rover Sport 2017

I have an Iphone 6s connected via bluetooth and the track name will appear for a second and this dissappear. I have tried with two different iPhones using the latest iOS and latest version of spotify. I have also tried using Deezer, Tidal and Soundcl...

gibgareth
Regular
I have an Iphone 6s connected via bluetooth and the track name will appear for a second and this dissappear. I have tried with two different iPhones using the latest iOS and latest version of spotify...
2017-07-27 7:46:03 PM
2018-04-26 2:58:30 PM
user-removed
Not applicable
5697 Views
17 replies
6 likes

5697 Views
17 replies
6 likes

Shuffle not working properly

Since the most recent update, shuffle is not working properly. It only play the songs in order of being added. I’ve tried removing and readding the app to my phone but no luck. Hoping this isn’t some tactic or attempt to force people to purchase prem...

crelacion
Newbie
Since the most recent update, shuffle is not working properly. It only play the songs in order of being added. I’ve tried removing and readding the app to my phone but no luck. Hoping this isn’t some...
2018-04-24 9:30:14 PM
2018-04-26 2:10:33 PM
Jvckhmr
Casual Listener
804 Views
2 replies
3 likes

804 Views
2 replies
3 likes

Volvo Shuffle

Hej! För någon månad sen fick man en uppdatering av appen till iPhone. Sen den kom så funkar inte shuffle-funktionen när man parar ihop mobilen med bilen (Volvo Sensus Connect).Kan ni kika på detta? Tack!

Sveediss
Newbie
Hej! För någon månad sen fick man en uppdatering av appen till iPhone. Sen den kom så funkar inte shuffle-funktionen när man parar ihop mobilen med bilen (Volvo Sensus Connect). Kan ni kika...
2018-04-26 6:11:31 AM
342 Views
0 replies
0 likes

342 Views
0 replies
0 likes

Superuser Contribution Limit downloads

Appeared upon etering Spotify that I reached the limit of downloads.. I did not understand

Linnikervaliati
Newbie
Appeared upon etering Spotify that I reached the limit of downloads.. I did not understand
2018-04-10 2:19:34 AM
2018-04-25 12:38:57 AM
wolfiesjam
Newbie
548 Views
2 replies
0 likes

548 Views
2 replies
0 likes

Problems with my Library Downloads

I have and Iphone X and sometimes when i turn it off i can´t listen to the songs and playlist that i had already downloaded to listen without internet access. The app saves my playlists but it´s like they are not saved on the phone and I need to cone...

rdiegoh
Newbie
I have and Iphone X and sometimes when i turn it off i can´t listen to the songs and playlist that i had already downloaded to listen without internet access. The app saves my playlists but it´...
2018-04-25 7:43:46 PM
339 Views
0 replies
0 likes

339 Views
0 replies
0 likes

Cant play a full song

Hi everybody, recently, i cant play any song directly after i search them. I can only choose them from the playlist they gave me. And then i can only play the short version of the song i want. Im using iphone 7 with non-premium. Thanks for all of ur ...

DinoMorningStar
Casual Listener
Hi everybody, recently, i cant play any song directly after i search them. I can only choose them from the playlist they gave me. And then i can only play the short version of the song i want. I...
2018-04-25 7:10:12 PM
445 Views
0 replies
0 likes

445 Views
0 replies
0 likes

Solved!! How can I delete downloaded music?

I saved some music in my library and switiched the "availibel offline" button to green. Now I see in front of the songs a little green arrow which shows me that the song is available offline. The question is how can I delete the downloaded songs with...

rdd179
Casual Listener
I saved some music in my library and switiched the "availibel offline" button to green. Now I see in front of the songs a little green arrow which shows me that the song is available offline. ...
2016-09-13 11:32:37 AM
2018-04-25 5:45:52 PM
Van0213
Newbie
247400 Views
20 replies
5 likes

247400 Views
20 replies
5 likes

Solved!!Superuser Contribution Search is broken?

Anytime I try to search for an artist or song in the search menu and tap on the artist profile I want to play the song from, I'm getting this black screen. Nothing loads even if I wait awhile. The top navigation seems to be messed up as well. I'm usi...

talia10
Casual Listener
Anytime I try to search for an artist or song in the search menu and tap on the artist profile I want to play the song from, I'm getting this black screen. Nothing loads even if I wait awhile. The to...
2017-05-18 10:36:34 AM
2018-04-25 3:31:35 PM
Bobzilla5
Newbie
5067 Views
11 replies
3 likes
iOS

5067 Views
11 replies
3 likes

Podcast navigation in car

A recent update appears to have introduced some different behaviour with podcasts that is quite frustrating. Previously a press on the forward/back buttons on the steering wheel would go to the next/previous track and holding the button would skip fo...

Poshphil
Newbie
A recent update appears to have introduced some different behaviour with podcasts that is quite frustrating. Previously a press on the forward/back buttons on the steering wheel would go to ...
2018-04-25 3:27:06 PM
374 Views
0 replies
0 likes

374 Views
0 replies
0 likes

Superuser Contribution Unwanted shuffling - shuffle not selected

On my iPhone SE, If I have a playlist sorted by artist, it will shuffle the music - slightly. It will for example skip 1 or two songs, then play a few. For example, if I click song 1, it will play songs 1-10 in this order: 1,5,6,7,10,8,9. I look at t...

coreygun
Music Fan
On my iPhone SE, If I have a playlist sorted by artist, it will shuffle the music - slightly. It will for example skip 1 or two songs, then play a few. For example, if I click song 1, it will p...
2018-01-16 1:15:08 PM
2018-04-25 3:15:20 PM
coreygun
Music Fan
3921 Views
21 replies
0 likes

3921 Views
21 replies
0 likes

The new "Spotify Music" app update won't let me access spotify on my phone

Hi, I have noticed a few people have had this problem but I have yet to find a solution. I have tried deleting the app numerous times and it just sits there, greyed out. If I click on it, it just comes up "Waiting" but nothing ever happens. I logged ...

monkoora
Casual Listener
Hi, I have noticed a few people have had this problem but I have yet to find a solution. I have tried deleting the app numerous times and it just sits there, greyed out. If I click on it, it just com...
2018-04-23 3:39:13 PM
2018-04-25 10:25:06 AM
monkoora
Casual Listener
712 Views
1 replies
0 likes

712 Views
1 replies
0 likes

Local files on won't show up as grey on my iphone

Hello, I've been wrapping my brain on how to fix this issue. Recently, I've had some songs that I've been wanting to download onto my phone that I can also listen along to other streamed songs. As I have premium, I tried to take advantage of this but...

jersonandrade
Newbie
Hello, I've been wrapping my brain on how to fix this issue. Recently, I've had some songs that I've been wanting to download onto my phone that I can also listen along to other streamed songs. As I ...
2018-04-25 8:30:53 AM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

Can’t change volume using Spotify Connect with iOS 11

I use Spotify Connect to play music on my Yamaha Rx-V479 AV receiver. I can no longer control the volume of this external device while using the iOS app on my iPhone 7 that has been updated to iOS 11.

Nirad
Casual Listener
I use Spotify Connect to play music on my Yamaha Rx-V479 AV receiver. I can no longer control the volume of this external device while using the iOS app on my iPhone 7 that has been updated to iOS 11.
2017-10-03 6:27:39 AM
2018-04-25 2:14:42 AM
Big_Bob
Casual Listener
3441 Views
7 replies
4 likes

3441 Views
7 replies
4 likes

Superuser Contribution Scrolling bar is not visible

Hi, Scrolling bar on IOS is black on a black background so it is totally invisible.

schmurtz
Newbie
Hi, Scrolling bar on IOS is black on a black background so it is totally invisible.
2018-04-09 12:02:51 PM
2018-04-24 9:06:57 PM
Aimee_T
Roadie
362 Views
1 replies
0 likes

362 Views
1 replies
0 likes

iPhone 4 - Unable to log-in using Facebook. It logs into Facebook instead...

iPhone 4, latest versions of FB, Spotify and iOS.Not a credentials issue. Currently listening to Spotify on Web App on PC. Action: Launch Spotify app, click Log In Using FacebookResults:- Either, already authorised, then shows my news feed. Clicking ...

MexiKiwiMike
Casual Listener
iPhone 4, latest versions of FB, Spotify and iOS. Not a credentials issue. Currently listening to Spotify on Web App on PC. Action: Launch Spotify app, click Log In Using Facebook Results:...
2018-04-24 6:16:40 PM
2018-04-24 6:27:16 PM
MexiKiwiMike
Casual Listener
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

Infiniti Q50 "This iPod does not contain music files"

Hey all, I hope you are able to end my months of frustration. Before you ask, I have searched this issue to death and have tried the various "fixes" found on other sites, to no avail. Here is what is going on: I can play Spotify on my iPhone X throug...

drob1031
Newbie
Hey all, I hope you are able to end my months of frustration. Before you ask, I have searched this issue to death and have tried the various "fixes" found on other sites, to no avail. Here i...
2018-04-24 5:48:10 PM
2354 Views
0 replies
1 likes

2354 Views
0 replies
1 likes

Bug: Getting logged out automatically

I keep getting logged out of the Spotify app from time to time which blocks access to my music until I put in my facebook credentials and connect to the Internet.I can not reproduce this, it just happens once or twice a month. Does anybody else also ...

user-removed
Visitor
I keep getting logged out of the Spotify app from time to time which blocks access to my music until I put in my facebook credentials and connect to the Internet. I can not reproduce this, it just h...
2012-04-15 8:22:43 PM
2018-04-24 3:38:52 PM
nunopatrao
Newbie
24164 Views
24 replies
12 likes

24164 Views
24 replies
12 likes

Spotify with iPhone X and Wlan Trouble

Hello, For a few weaks or month i have these problem:When i start Spotify on my iPhoneX with Wlan Connection there is only the load screen or it shows the screen that Spotify is "offline". I cant search to new songs. I can only play offline music.Som...

manuGUN
Newbie
Hello, For a few weaks or month i have these problem: When i start Spotify on my iPhoneX with Wlan Connection there is only the load screen or it shows the screen that Spotify is "offline"....
2018-04-24 1:40:23 PM
281 Views
0 replies
0 likes

281 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts