Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
77559 Views
16 replies
37 likes

77559 Views
16 replies
37 likes

Solved!! My offline music in one place

Some months ago, in my Spotify app I had a place in “Your music” that was named “Downloaded Music” and it’s not there anymore. I want to have all my downloaded music in one place so... How can I activate that feature again?

WaynerKalik
Newbie
Some months ago, in my Spotify app I had a place in “Your music” that was named “Downloaded Music” and it’s not there anymore. I want to have all my downloaded music in one place so... How can I acti...
2018-04-29 11:27:20 PM
2018-04-30 7:02:50 PM
MattSuda
Spotify Star
525 Views
1 replies
0 likes

525 Views
1 replies
0 likes

App keeps crashing when I sign in with my account on my iOS (tested on iPhone and iPad)

App keeps crashing when I try to sign in to my account. For some reason, it is only on this one pariticular account. I tried another account of mine, and it signed in smoothly. I have "Sign[ed] Out Everywhere" and the problem still exists. I have re-...

user-removed
Visitor
App keeps crashing when I try to sign in to my account. For some reason, it is only on this one pariticular account. I tried another account of mine, and it signed in smoothly. I have "Sign[...
2018-04-30 2:45:19 AM
2018-04-30 6:55:42 PM
MattSuda
Spotify Star
555 Views
1 replies
0 likes

555 Views
1 replies
0 likes

Songs library missing?

As of this morning, I have no options to view and shuffle only my songs. In my library, I have a playlists, artists, albums, and podcasts. But I cannot access just my songs. What is going on? Anyone else experiencing this? This is occurring on an iPh...

whatsername2400
Newbie
As of this morning, I have no options to view and shuffle only my songs. In my library, I have a playlists, artists, albums, and podcasts. But I cannot access just my songs. What is going on? Anyone ...
2018-04-22 4:05:02 PM
2018-04-30 6:48:54 PM
MattSuda
Spotify Star
1848 Views
1 replies
1 likes

1848 Views
1 replies
1 likes

Issues with Spotify Connect on iOS11 - iPhone Problems

Hello! I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks).Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or change the tracks with control center. Back when I had iOS10 runn...

Agusou
Newbie
Hello! I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks). Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or cha...
2018-04-23 7:40:19 PM
2018-04-30 5:54:01 PM
MattSuda
Spotify Star
1535 Views
1 replies
0 likes
Connect
control center
iOS
iOS 10
IOS 11
IOS10
iOS11
iphone
iphone 8
speaker
volume
Volume Control

1535 Views
1 replies
0 likes

ALL MY SONGS ARE GONE?!

Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under a playlist. If any one has any tips or ideas where ...

em310
Casual Listener
Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under ...
2018-04-24 3:06:19 PM
2018-04-30 4:35:04 PM
MattSuda
Spotify Star
597 Views
1 replies
0 likes

597 Views
1 replies
0 likes

Solved!! How to I turn shuffle play off

Whenever I try to play songs from my playlist it just says shuffle play at the top I can’t select what I actually listen to

Spinlevien
Newbie
Whenever I try to play songs from my playlist it just says shuffle play at the top I can’t select what I actually listen to
2018-04-30 1:09:13 AM
2018-04-30 3:28:27 PM
user-removed
Not applicable
2688 Views
1 replies
0 likes

2688 Views
1 replies
0 likes

Radio only plays one song then goes back to queue with is unviewable

Help! I’ve been a $10 a month subscriber for pushing five years (yikes, could have bought a lot of iTunes for $600!) and have a new problem. When I play a radio station, Spotify only plays one song and then goes back to the playlist I was on before a...

Ms061013
Newbie
Help! I’ve been a $10 a month subscriber for pushing five years (yikes, could have bought a lot of iTunes for $600!) and have a new problem. When I play a radio station, Spotify only plays one song a...
2018-04-30 4:25:29 AM
2018-04-30 3:20:33 PM
Beachamt
Newbie
893 Views
1 replies
1 likes

893 Views
1 replies
1 likes

Playlist picture

I can’t seem to change the playlist picture, I don’t know if I have to go on a computer to do it. But I would like to change it

o_sully02
Newbie
I can’t seem to change the playlist picture, I don’t know if I have to go on a computer to do it. But I would like to change it
2018-04-28 3:13:40 AM
2018-04-30 2:56:07 PM
MattSuda
Spotify Star
3162 Views
1 replies
0 likes

3162 Views
1 replies
0 likes

Can’t use shuffle, rewind and replay buttons even though it’s already premium

Why I can’t use the shuffle and rewind buttons? It is said that we can use it through using Premium paymentI already paid for it last night, and until the next morning those buttons can’t work properly, so does the reply button too I hope this proble...

pecintanoona97
Newbie
Why I can’t use the shuffle and rewind buttons? It is said that we can use it through using Premium payment I already paid for it last night, and until the next morning those buttons can’t work prop...
2018-04-25 2:31:38 AM
2018-04-30 2:42:47 PM
MattSuda
Spotify Star
967 Views
1 replies
0 likes

967 Views
1 replies
0 likes

Spotify keeps crashing 3 seconds after I open it on my iPhone!

Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many threads (guys, this is a sign that you're supposed ...

noursaliba
Newbie
Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many ...
2018-04-25 8:25:26 AM
2018-04-30 2:03:57 PM
MattSuda
Spotify Star
1025 Views
1 replies
0 likes

1025 Views
1 replies
0 likes

Solved!! Playlist descriptions?

Ive been wondering about this for a while now, and Ive seen it on a bunch of playlists, but how does one add a description to their playlist? Ive looked around the community and most of the posts are from multiple years ago. Any help on what to do?

tylerdallow
Casual Listener
Ive been wondering about this for a while now, and Ive seen it on a bunch of playlists, but how does one add a description to their playlist? Ive looked around the community and most of the posts are...
2017-07-29 12:45:48 PM
2018-04-30 8:51:53 AM
faqinhell
Regular
82242 Views
9 replies
5 likes

82242 Views
9 replies
5 likes

Updates

I just got the new update version 8.4.50 and I hate it. It is changing my playlists and not shuffling all of the songs on my playlists. Anyone know how to delete the update and go back to the way it was??? Help!

GraceB15
Newbie
I just got the new update version 8.4.50 and I hate it. It is changing my playlists and not shuffling all of the songs on my playlists. Anyone know how to delete the update and go back to the way it ...
2018-04-29 11:46:52 PM
379 Views
0 replies
0 likes

379 Views
0 replies
0 likes

How to undownload tracks but not remove them from my library?

Spotify iOS app version 8.4.49.364 I can't find a way to undownload a track that doesn't also remove it from my library. In the player view if I uncheck the green checkmark, the track is undownloaded, but it is also removed from my library. This is n...

smcdow
Newbie
Spotify iOS app version 8.4.49.364 I can't find a way to undownload a track that doesn't also remove it from my library. In the player view if I uncheck the green checkmark, the track ...
2018-04-28 5:38:19 PM
2018-04-29 6:16:31 PM
wankerbar
Newbie
877 Views
1 replies
0 likes

877 Views
1 replies
0 likes

Solved!! iOS Spotify with Car Bluetooth (ISSUE)

Hello there, I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no choice but to only choose songs from my head unit and not from my...

nicholaswaikit
Casual Listener
Hello there, I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no...
2018-04-28 7:05:10 AM
2018-04-29 4:21:20 PM
MattSuda
Spotify Star
2408 Views
3 replies
0 likes

2408 Views
3 replies
0 likes

Solved!! Number of downloaded songs

Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see how much are still in the waiting list to be downloaded? ...

Toast020
Newbie
Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see h...
2018-04-27 6:26:19 PM
2018-04-29 3:52:23 PM
MattSuda
Spotify Star
10553 Views
1 replies
0 likes

10553 Views
1 replies
0 likes

Not Logging In

When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working on my computer, and I also logged in using another ...

hbrosebud13
Newbie
When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working ...
2018-04-27 10:47:13 PM
2018-04-29 3:30:23 PM
MattSuda
Spotify Star
667 Views
1 replies
0 likes

667 Views
1 replies
0 likes

Touch Preview Removed

I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most used features in music discovery, and one of the e...

Asdfghjk15
Casual Listener
I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most...
2017-08-29 5:20:53 AM
2018-04-29 3:06:31 PM
ricktfoster
Casual Listener
29813 Views
35 replies
181 likes

29813 Views
35 replies
181 likes

Solved!! Shuffle and Repeat not working

I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this. I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs, more than 500 songs. I updated my iPhone to iOS 11. And, I ...

dustinjessie
Casual Listener
I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this. I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs,...
2017-09-20 1:33:23 PM
2018-04-29 12:46:58 PM
KBruggemans
Casual Listener
51806 Views
69 replies
20 likes

51806 Views
69 replies
20 likes

Solved!! App 'blinks' but won't open ( iPad )

My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday.Have seen similar questions posted here and have tried changing location in settings and restarting iPad to no avail. Thanks for any ...

FauxKiwi
Casual Listener
My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday. Have seen similar questions posted here and have tried changing location in sett...
2018-04-27 6:29:33 AM
2018-04-29 5:04:41 AM
FauxKiwi
Casual Listener
5986 Views
4 replies
0 likes

5986 Views
4 replies
0 likes

Add song to playlist iPhone & iPad

When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order. When I add a song to a playlist on my iPad I see only the playlist list in a...

r4lv1
Regular
When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order. When I add a son...
2018-04-28 12:25:23 AM
748 Views
0 replies
0 likes
iOS
iphone

748 Views
0 replies
0 likes

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