Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62744 Views
16 replies
37 likes

62744 Views
16 replies
37 likes

Apple EarPods simply skipping, pausing or speeding up music

So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone X. With each phone I have experienced the same issue. When using Spotify, my music either jumps, pauses, and most recently ran...

user-removed
Visitor
So, in the last 15 months I’ve had two iPhone 7s, (one faulty and replaced, one stolen) and have just upgraded to an iPhone X. With each phone I have experienced the same issue. When using Spot...
2018-04-18 8:46:23 AM
1455 Views
0 replies
1 likes

1455 Views
0 replies
1 likes

Superuser Contribution An error occured: TRY AGAIN

I keep getting the message "An error occured: TRY AGAIN." I tried updating the app and my iOS. I deleted the app and insalled it agian. I also tried reatarting my iPad. Nothing works. Spotify plays just fine on my Samsung Phone, just not my iPad. Ple...

Abramirez
Newbie
I keep getting the message "An error occured: TRY AGAIN." I tried updating the app and my iOS. I deleted the app and insalled it agian. I also tried reatarting my iPad. Nothing works. Spotify plays j...
2018-02-01 2:58:02 AM
2018-04-18 7:29:33 AM
Ferus1
Newbie
1358 Views
2 replies
0 likes

1358 Views
2 replies
0 likes

Follow tab is gone!

I can’t find the follow tab! It used to be right under the artist’s name but now there’s nothing there! Help!!

Highwaysisters
Casual Listener
I can’t find the follow tab! It used to be right under the artist’s name but now there’s nothing there! Help!!
2018-04-17 2:52:59 PM
2018-04-18 6:09:58 AM
Keanu_C
Community Legend
474 Views
1 replies
0 likes

474 Views
1 replies
0 likes

Local files not transferring to new iphone

I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone.I've tried uninstalling spotify on phone and mac, reloading the local files to spotify and flicking the download buttons on and off. Why are t...

Lawzk
Newbie
I've just upgraded iphones from a 6s to 8 and my local files on my mac are not transferring to my new phone. I've tried uninstalling spotify on phone and mac, reloading the local files to spotify an...
2018-04-18 2:56:00 AM
212 Views
0 replies
0 likes

212 Views
0 replies
0 likes

premium

O meu Spotify era premium e de repente ele deixou de ser e desde entao meu pai me manda o convite pra ser premium pelo email e aparece uma notificação dizendo que eu n posso. Alguem pode me ajudar pf? Abraços

Henrique18
Newbie
O meu Spotify era premium e de repente ele deixou de ser e desde entao meu pai me manda o convite pra ser premium pelo email e aparece uma notificação dizendo que eu n posso. Alguem pode me ajudar pf...
2018-04-17 12:57:23 AM
2018-04-18 2:12:49 AM
Bittencourt
Spotify Star
268 Views
1 replies
0 likes

268 Views
1 replies
0 likes

Solved!! I want the music that I want

When I use Spotify on my computer I have no problem playing songs ... but with the phone (iPhone) it does not let me play the music that I want ... it just lets me put the songs in random and I do not know what to do .. Does anyone know how to solve ...

martu99
Casual Listener
When I use Spotify on my computer I have no problem playing songs ... but with the phone (iPhone) it does not let me play the music that I want ... it just lets me put the songs in random and I do no...
2018-04-09 9:04:12 PM
2018-04-17 11:58:56 PM
martu99
Casual Listener
555 Views
4 replies
0 likes

555 Views
4 replies
0 likes

Spotify starts playing automatically on Alexa...at all hours.

I stream music to my Alexa through spotify. After I tell Alexa to stop, a few minutes/hours later, the music just starts up again on its own. Not all the time, but often. And sometimes in the middle of the night. I have tried reinstalling the apps, r...

dtoddharris
Newbie
I stream music to my Alexa through spotify. After I tell Alexa to stop, a few minutes/hours later, the music just starts up again on its own. Not all the time, but often. And sometimes in the middle ...
2018-02-09 3:11:20 PM
2018-04-17 11:53:02 PM
Rrazon
Newbie
1067 Views
2 replies
7 likes

1067 Views
2 replies
7 likes

My Songs Library is gone

I lunch the Spotify today and I noticed that a new layout was applied to my app, but this new layout removed my Songs Library and replaced it with a “Favorites” playlist which doesn’t have all of the songs from my library. How do I get my Songs Libra...

MrWolf202
Newbie
I lunch the Spotify today and I noticed that a new layout was applied to my app, but this new layout removed my Songs Library and replaced it with a “Favorites” playlist which doesn’t have all of the...
2018-04-17 10:54:43 PM
277 Views
0 replies
0 likes

277 Views
0 replies
0 likes

Shuffling now going to artists that are not even related to artist I'm listening to

Why is the shuffling on a free subscription on mobile now going to an artist that is NOT even related to the artist I am listening to? Example: Listening to Led Zeppelin album, shuffles to Taylor Swift or some other contemporary pop music. This is al...

dashrip87
Roadie
Why is the shuffling on a free subscription on mobile now going to an artist that is NOT even related to the artist I am listening to? Example: Listening to Led Zeppelin album, shuffles to Taylor Swi...
2018-04-16 10:23:08 PM
2018-04-17 9:22:44 PM
ab333
Regular
459 Views
3 replies
1 likes

459 Views
3 replies
1 likes

spotify plays/pauses song when moving

when i move and have my phone locked, spotify plays or pauses or switches songs when i move ( walk or just stand and hold the device). i tried to reinstall but it hasnt helped. i have iphone 7, ios 11.3 thank you for your help.

alexmichalicova
Casual Listener
when i move and have my phone locked, spotify plays or pauses or switches songs when i move ( walk or just stand and hold the device). i tried to reinstall but it hasnt helped. i have ...
2018-04-17 9:10:39 PM
281 Views
0 replies
0 likes

281 Views
0 replies
0 likes

Bring the Radio Station back to iOS

Please, bring back the radio station feature and start radion dunction to the songs/artist. This was a great feature that make me chose Spotify. Now is gone, only on Windows app is still available for me... At least, if you test "new features", DO NO...

Alex9251
Regular
Please, bring back the radio station feature and start radion dunction to the songs/artist. This was a great feature that make me chose Spotify. Now is gone, only on Windows app is still available fo...
2018-04-09 6:29:44 PM
2018-04-17 8:46:20 PM
nandi1956
Regular
1075 Views
9 replies
2 likes

1075 Views
9 replies
2 likes

Poor sound quality via bluetooth headphones

Hi, I've got an iphone 8 and i've been using spotify via some beats bluetooth headphones. I never really noticed an issue with the sound quality until today. I got 6 months free Apple Music and when i listen to the same song on Apple music & Spotify ...

OllieB77
Newbie
Hi, I've got an iphone 8 and i've been using spotify via some beats bluetooth headphones. I never really noticed an issue with the sound quality until today. I got 6 months free Apple ...
2017-11-24 12:49:29 AM
2018-04-17 5:24:36 PM
Ikirouta
Newbie
3971 Views
3 replies
0 likes

3971 Views
3 replies
0 likes

Songs going on repeat mode when changing tracks

When I'm playing a song and manually advance to another track, that track automatically goes into repeat track mode (and does repeat when finished playing). So I turn off the repeat mode, and when the next track plays automatically or I advance to th...

Ricklh
Regular
When I'm playing a song and manually advance to another track, that track automatically goes into repeat track mode (and does repeat when finished playing). So I turn off the repeat mode, and w...
2017-05-18 4:12:53 AM
2018-04-17 5:24:30 PM
dalemoore
Casual Listener
2445 Views
16 replies
7 likes

2445 Views
16 replies
7 likes

Superuser Contribution Accidentally downvoted a song on radio station. How to undo?

On mobile, I started a radio based off a song, and when I started to play the radio, I accidentally downvoted the song I wanted the whole radio based off of (first thing I do is usually give it a thumbs-up) and now it won't play that song at all. I'v...

maipie94
Casual Listener
On mobile, I started a radio based off a song, and when I started to play the radio, I accidentally downvoted the song I wanted the whole radio based off of (first thing I do is usually give it a thu...
2018-04-03 11:49:34 PM
2018-04-17 2:54:25 PM
Julian
Moderator
1022 Views
1 replies
0 likes

1022 Views
1 replies
0 likes

I HAVE ONLY THREE BOTTOM ON IPHONE APP

Italy, i can't see the bottom "radio" and "naviga"

Galliani72
Newbie
Italy, i can't see the bottom "radio" and "naviga"
2018-04-15 7:38:14 PM
2018-04-17 2:30:40 PM
Hubo
Community Legend
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Saved songs delete

I’ve come across an issue to where nearly all of the songs on my Spotify account disappear. I’ll log in and my library only contains about 15 songs. I usually have somewhere in the ballpark of 800-1000+ songs saved and it’s frustrating having to redo...

Jakecoleman__
Newbie
I’ve come across an issue to where nearly all of the songs on my Spotify account disappear. I’ll log in and my library only contains about 15 songs. I usually have somewhere in the ballpa...
2018-04-17 8:25:11 AM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

Discount for High school students

Hi!I bought premium student account today but it still free account.ı uploaded mine university transktript but it still free account.ı wanna use premium spotify,when can ı use premium account? Please Help me.thanks everyone.!

Atakan07
Newbie
Hi! I bought premium student account today but it still free account. ı uploaded mine university transktript but it still free account. ı wanna use premium spotify,when can ı use premium account?&...
2018-04-16 12:03:22 AM
2018-04-17 2:47:29 AM
Keanu_C
Community Legend
513 Views
1 replies
0 likes

513 Views
1 replies
0 likes

Solved!! No prompt to skip duplicates

When adding songs to a playlist, the prompt to skip duplicates is not displayed. The playlist selection just doesn't go away and the songs are not added. I either have to make sure none of the songs I'm adding are already in the playlist or go do it ...

FearfulSymmetry
Regular
When adding songs to a playlist, the prompt to skip duplicates is not displayed. The playlist selection just doesn't go away and the songs are not added. I either have to make sure none of the songs ...
2018-04-12 11:38:45 PM
2018-04-16 12:19:13 AM
FearfulSymmetry
Regular
1671 Views
1 replies
0 likes

1671 Views
1 replies
0 likes

Automatic downloads

Hey so is there any setting or tweak to be changed to stop the app fromautomatically downloading to offline a song I save to my library? Chewing up my phone storage and I don’t want them offline unless i specifically select one.

grizzly_bearded
Newbie
Hey so is there any setting or tweak to be changed to stop the app from automatically downloading to offline a song I save to my library? Chewing up my phone storage and I don’t want them offline un...
2018-04-15 2:57:29 PM
2018-04-16 10:12:38 PM
twangothan
Newbie
2553 Views
2 replies
1 likes

2553 Views
2 replies
1 likes

Musik wird nicht gespeichert

Hallo, wenn ich Lieder über meine Spotify App speicher, finde ich sie immer unter "Songs", so wie es auch sein sollte. Meine ganze Bibliothek ist dort, all die Lieder die ich über Monate per PC, iPad oder iPhone gespeichert habe. Allerdings habe ich ...

vrlgr
Newbie
Hallo, wenn ich Lieder über meine Spotify App speicher, finde ich sie immer unter "Songs", so wie es auch sein sollte. Meine ganze Bibliothek ist dort, all die Lieder die ich über Monate per...
2018-04-16 7:27:49 PM
810 Views
0 replies
1 likes

810 Views
0 replies
1 likes

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