Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68675 Views
16 replies
37 likes

68675 Views
16 replies
37 likes

Spotify will not connect to my BMW

Hi there Spotify app will not connect to my bmw. I had an iphone 6 running IOS 9.3 was working then 3 months later it stopped.I bought new Iphone 8 running leatest IOS and problem is still there. Thanks

user-removed
Visitor
Hi there Spotify app will not connect to my bmw. I had an iphone 6 running IOS 9.3 was working then 3 months later it stopped.I bought new Iphone 8 running leatest IOS and proble...
2018-04-07 9:39:43 AM
550 Views
0 replies
0 likes

550 Views
0 replies
0 likes

Solved!! Account hacked, Discover Weekly now sucks

My account was hacked months ago and somebody added a lot of Spanish music. I removed all of the artists and songs and albums, but the Spanish music keeps on getting recommended in my Discover Weekly and recommendations. How to I fix this?

tetronic
Casual Listener
My account was hacked months ago and somebody added a lot of Spanish music. I removed all of the artists and songs and albums, but the Spanish music keeps on getting recommended in my Discover Weekly...
2017-07-29 8:45:07 PM
2018-04-07 9:08:04 AM
tetronic
Casual Listener
1173 Views
4 replies
2 likes

1173 Views
4 replies
2 likes

Solved!! Account Hacked

Hi,It seems that my premium account on Spotify has been hacked. I can still access it, but new playlists that I haven't made are being created and my "Recently Played" section is filled with artists I haven't been listening to. Very strange and very ...

Tessa1986
Newbie
Hi, It seems that my premium account on Spotify has been hacked. I can still access it, but new playlists that I haven't made are being created and my "Recently Played" section is filled with artist...
2017-07-12 7:00:03 PM
2018-04-07 8:26:14 AM
user-removed
Not applicable
604 Views
1 replies
0 likes

604 Views
1 replies
0 likes

Account hacked

Hi I recently figured that my account was hacked. I changed my email address and my password. Is there any way to find out how many devices now using my account??

Rabooali97
Casual Listener
Hi I recently figured that my account was hacked. I changed my email address and my password. Is there any way to find out how many devices now using my account??
2017-03-18 6:41:50 PM
2018-04-07 8:25:42 AM
user-removed
Not applicable
637 Views
4 replies
0 likes

637 Views
4 replies
0 likes

Connect Spotify to TV in RV with WiFi but no internet?

I have an RV (actually a horse trailer with living quarters) and would love to be able to use Spotify in the trailer. There are two Roku tvs in the trailer and the main tv plays through the stereo so my goal is to get Spotify to the tv as simply as p...

Blackcows
Casual Listener
I have an RV (actually a horse trailer with living quarters) and would love to be able to use Spotify in the trailer. There are two Roku tvs in the trailer and the main tv plays through the st...
2018-04-04 10:34:36 PM
2018-04-06 12:26:42 AM
Keanu_C
Community Legend
1118 Views
3 replies
0 likes

1118 Views
3 replies
0 likes

Using Google ChromeCast

Hi, I have an Apple iPhone 6s and a Google Chromecast. Unfortunately it is not working, it always has worked but today it won’t work. The issue is the following: everything seems to work fine, I can connect my phone to my chromecast with Spotify. But...

FANNYMOL
Casual Listener
Hi, I have an Apple iPhone 6s and a Google Chromecast. Unfortunately it is not working, it always has worked but today it won’t work. The issue is the following: everything seems to work fin...
2018-04-06 6:47:28 PM
287 Views
0 replies
0 likes

287 Views
0 replies
0 likes

Bluetooth Iphone won't connect

Hello , I am having a problem with my iphone not connection to my car. the phone is conencted to the stereo however it only plays on the phone and not on the vehicle. On the stereo screen it shows the song I am playing but won't play in the car speak...

gera1017
Newbie
Hello , I am having a problem with my iphone not connection to my car. the phone is conencted to the stereo however it only plays on the phone and not on the vehicle. On the stereo screen it...
2018-04-06 5:47:14 PM
2018-04-06 6:07:00 PM
Bethany_Dawn
Community Legend
607 Views
1 replies
0 likes

607 Views
1 replies
0 likes

spotify wont connect to bmw connected drive

since the lastest iOS and spotify update (both on the same day for me, yey) spotify wont connect to bmw connected drive, If I go and tell the car to connect to my apps it sits there until I get bored but never connects. Ive also tried playing over bl...

loupy_d
Regular
since the lastest iOS and spotify update (both on the same day for me, yey) spotify wont connect to bmw connected drive, If I go and tell the car to connect to my apps it sits there until I get bored...
2018-02-06 3:17:30 PM
2018-04-06 5:43:24 PM
dave0688
Casual Listener
15138 Views
10 replies
0 likes

15138 Views
10 replies
0 likes

Premium can’t be purchased

I have iPhone 5s, If I try to get premium there is no option to get it, it simply says premium can’t be purchased. Any help?

xCharlottie
Newbie
I have iPhone 5s, If I try to get premium there is no option to get it, it simply says premium can’t be purchased. Any help?
2018-04-06 5:13:54 PM
2018-04-06 5:39:19 PM
estebanGramaj0
Gig Goer
567 Views
1 replies
0 likes

567 Views
1 replies
0 likes

Hi, I have this problem that when I try to search an artist (Danien & Theø) nothing shows up, why?

All my friends are able to find this artist, but I can’t even if I use a link that they send me, it doesn’t work

playerdrunkit
Newbie
All my friends are able to find this artist, but I can’t even if I use a link that they send me, it doesn’t work
2018-04-06 1:38:43 PM
2018-04-06 4:14:25 PM
Hubo
Community Legend
362 Views
1 replies
0 likes

362 Views
1 replies
0 likes

Content error

I am trying to share my playlists on twitter. I am testing this out by sharing to my own tiwtter accounts. When I share the playlist, I get the #NowPlaying message with a link to the playlist. When I click on the link, I get an error message : "Conte...

xracman
Newbie
I am trying to share my playlists on twitter. I am testing this out by sharing to my own tiwtter accounts. When I share the playlist, I get the #NowPlaying message with a link to the play...
2017-01-18 5:30:46 AM
2018-04-06 4:06:08 PM
rebe_riverdom
Newbie
1093 Views
1 replies
0 likes

1093 Views
1 replies
0 likes

Solved!! Can i sync my Ipod nano with spotify?

I have an ipod nano and i cant sync he with spotify. I´ve seen that i can put my spotify music there. But i dont understand the process at all. I conect the ipod to desktop version, but the app dont recognizes the ipod and dont pops up the bar "devic...

rafaellourenzo
Newbie
I have an ipod nano and i cant sync he with spotify. I´ve seen that i can put my spotify music there. But i dont understand the process at all. I conect the ipod to desktop version, but the app dont ...
2016-02-15 1:03:22 AM
2018-04-06 2:49:08 PM
hkite1990
Newbie
77299 Views
11 replies
0 likes

77299 Views
11 replies
0 likes

Solved!! Ad doesn’t work

Every time after an ad English man says ”Thank you for listening.....” music stops and whole queue disappears! It has happend over ten times and I’m so done with this app..

moi11
Newbie
Every time after an ad English man says ”Thank you for listening.....” music stops and whole queue disappears! It has happend over ten times and I’m so done with this app..
2018-04-05 7:50:36 AM
2018-04-06 1:40:57 PM
user-removed
Not applicable
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Solved!! Can’t log into the correct Facebook account

So for the past 6 years or so I’ve used my dad’s Facebook account as my main Spotify account, as it carries all my personal playlists and whatnot. He doesn’t ever use it so I’ve sorta laid claim to it. However, recently, I was greeted to a logged out...

Gago456
Newbie
So for the past 6 years or so I’ve used my dad’s Facebook account as my main Spotify account, as it carries all my personal playlists and whatnot. He doesn’t ever use it so I’ve sorta laid claim to i...
2018-04-06 4:09:57 AM
2018-04-06 1:34:10 PM
user-removed
Not applicable
736 Views
1 replies
0 likes

736 Views
1 replies
0 likes

Solved!! Logged in and am getting someone else’s scanchy music. Help! Gie me a # to call!

I logged in. I went to get one of my play lists and there is all of this horrible music that is not what I’ve downloaded. Give me a number to call someone, This is just ridiculous that we pay every month and can’t speak to a person. Horrible!

Harmond
Newbie
I logged in. I went to get one of my play lists and there is all of this horrible music that is not what I’ve downloaded. Give me a number to call someone, This is just ridiculous t...
2018-04-06 7:21:02 AM
2018-04-06 1:30:50 PM
user-removed
Not applicable
550 Views
1 replies
0 likes

550 Views
1 replies
0 likes

itunes payment problem

app does not update the payment status from itunes. I have contacted apple and everytihng seems fine from their side, but the app does not update itself to premium

uyaman
Newbie
app does not update the payment status from itunes. I have contacted apple and everytihng seems fine from their side, but the app does not update itself to premium
2018-04-06 8:51:25 AM
2018-04-06 11:51:33 AM
Maxim
Spotify Star
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

Solved!! Can’t listen to saved music

Ever since I updated around a week ago the library and radio tab are gone, there is a new interface and only three tabs with, home, your playlists, and search, all my saved songs turned into like and I can’t listen to them, I can only listen to my pl...

Ricksoncosta
Casual Listener
Ever since I updated around a week ago the library and radio tab are gone, there is a new interface and only three tabs with, home, your playlists, and search, all my saved songs turned into li...
2018-04-03 5:22:32 AM
2018-04-06 1:27:42 AM
Ricksoncosta
Casual Listener
915 Views
4 replies
0 likes

915 Views
4 replies
0 likes

ALL Songs are skipping

So I have premium Spotify and a stable wifi connection but EVERY song in EVERY playlist I listen to skips to the next song after getting 3 quarters through it. I will click back on the song and move the slider to the point just before it skips and it...

Hailstorm14
Casual Listener
So I have premium Spotify and a stable wifi connection but EVERY song in EVERY playlist I listen to skips to the next song after getting 3 quarters through it. I will click back on the song and move ...
2018-03-23 6:17:07 PM
2018-04-05 8:38:53 PM
Hailstorm14
Casual Listener
1056 Views
5 replies
0 likes

1056 Views
5 replies
0 likes

Solved!! Download playlist without WiFi connection (Iphone 4s)

Hi!I have searched around for this question as it seems to have been issued earlier.However, it seems that previous solution no longer exist. So, here it is again.I can't get my wifi working on my old Iphone 4s, so i'm kinda dependent on being able t...

Andypandy87
Casual Listener
Hi! I have searched around for this question as it seems to have been issued earlier. However, it seems that previous solution no longer exist. So, here it is again. I can't get my wifi w...
2017-04-11 10:54:32 PM
2018-04-05 8:38:19 PM
hannemanbr
Newbie
103855 Views
3 replies
0 likes

103855 Views
3 replies
0 likes

Solved!! 7 days trial gone for IOS?

Just bought a new Iphone and a friend told me that there is a 7 day free trial premium without entering any bank accounts when installing spotify on IOS for the firste time. Hmmm, Spotify app tell me that it is not possible to purchase premium with I...

Simzim
Casual Listener
Just bought a new Iphone and a friend told me that there is a 7 day free trial premium without entering any bank accounts when installing spotify on IOS for the firste time. Hmmm, Spotify app tell me...
2018-04-05 3:43:04 PM
2018-04-05 5:39:42 PM
Maxim
Spotify Star
5694 Views
1 replies
0 likes

5694 Views
1 replies
0 likes

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