Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70021 Views
16 replies
37 likes

70021 Views
16 replies
37 likes

Google Player ( Chrome) Changing songs by itself

i’am having this problem for 2-3 months and im about the getting annoyed pls fix this

kazuyavia
Casual Listener
i’am having this problem for 2-3 months and im about the getting annoyed pls fix this
2018-03-31 3:47:08 PM
2018-04-03 2:48:04 PM
kazuyavia
Casual Listener
739 Views
5 replies
0 likes

739 Views
5 replies
0 likes

premium

Hello dear Spotify team, this morning I paid your money but my premium user is not active yet. Can you help me

user-removed
Visitor
Hello dear Spotify team, this morning I paid your money but my premium user is not active yet. Can you help me
2018-04-03 12:17:18 PM
2018-04-03 2:42:33 PM
user-removed
Not applicable
305 Views
1 replies
0 likes

305 Views
1 replies
0 likes

Video streaming in Malaysia

Hi I’m not sure anyone started this similar topic but I just want to know is video streaming available in Malaysia? I can’t find any video tab to click in Spotify browse as suggested in community support. Using iPhone with latest Spotify update. Than...

Wuliao88
Casual Listener
Hi I’m not sure anyone started this similar topic but I just want to know is video streaming available in Malaysia? I can’t find any video tab to click in Spotify browse as suggested in community sup...
2018-04-01 12:52:22 AM
2018-04-03 12:04:24 PM
user-removed
Not applicable
1058 Views
3 replies
2 likes

1058 Views
3 replies
2 likes

New Perspective Panic! At The Disco

I've been trying to see if New Perspective by Panic! is on spotify and i googled it and it took me to where it would be on spotify and it had an album cover and everything but there was now song? Is it a glitch or is it just not on there?

raychelhockey11
Casual Listener
I've been trying to see if New Perspective by Panic! is on spotify and i googled it and it took me to where it would be on spotify and it had an album cover and everything but there was now song? Is ...
2017-04-09 7:50:09 PM
2018-04-03 11:09:39 AM
user-removed
Not applicable
10251 Views
5 replies
6 likes

10251 Views
5 replies
6 likes

Solved!! No radio button on IOS

Hi, i have no radio button to start a station based on a song. We just received spotify in South Africa.. very happy customer. But no radio button

Vicness
Casual Listener
Hi, i have no radio button to start a station based on a song. We just received spotify in South Africa.. very happy customer. But no radio button
2018-03-17 12:21:56 PM
2018-04-03 11:00:55 AM
user-removed
Not applicable
690 Views
1 replies
0 likes

690 Views
1 replies
0 likes

Autoplay option missing on iPhone 7 Plus

I have the latest version of the app as well as latestest iOS (11.2.6) but there is no Autoplay slider button under Settings, Playback

Ajgreyling
Casual Listener
I have the latest version of the app as well as latestest iOS (11.2.6) but there is no Autoplay slider button under Settings, Playback
2018-03-18 8:30:37 AM
2018-04-03 11:00:24 AM
user-removed
Not applicable
609 Views
1 replies
0 likes

609 Views
1 replies
0 likes

Greyed out titles

I have several songs in my playlist that are 'greyed out'. The titles all appear to be ones that I've brought over to my playlist from iTunes. They're songs I "own" - either downloaded from a CD I own or they're ones that I have purchased. The songs ...

margdavies
Newbie
I have several songs in my playlist that are 'greyed out'. The titles all appear to be ones that I've brought over to my playlist from iTunes. They're songs I "own" - either downloaded from a C...
2018-03-20 10:08:20 PM
2018-04-03 10:58:41 AM
user-removed
Not applicable
548 Views
1 replies
0 likes

548 Views
1 replies
0 likes

iPhone not syncing local files from laptop

My iPhone isn't syncing local music from my MacBook for some reason. I followed the tutorial on the Spotify website but I still can't get it to work. I can listen to the local playlists on my Mac. I can even see them on my iPhone and see how many son...

fourmj
Newbie
My iPhone isn't syncing local music from my MacBook for some reason. I followed the tutorial on the Spotify website but I still can't get it to work. I can listen to the local playlists on my Mac. I ...
2018-03-21 8:37:12 AM
2018-04-03 10:58:19 AM
user-removed
Not applicable
734 Views
1 replies
0 likes

734 Views
1 replies
0 likes

i only have 3 bottom tabs

i just downloaded spotify today and it looks like this. none of my friends have this same issue or know how to fix it. please help!

natalieramella
Newbie
i just downloaded spotify today and it looks like this. none of my friends have this same issue or know how to fix it. please help!
2018-03-21 11:48:55 AM
2018-04-03 10:57:45 AM
user-removed
Not applicable
979 Views
1 replies
0 likes

979 Views
1 replies
0 likes

Local Files wont sync to Iphone

I have done this before, some of the music from my local files are synced into my computer, but some arent.I have re-installed the app, but still when i try to sync it, it says that the file is not downloaded and I have to sync it with my computerI h...

Trollson929
Casual Listener
I have done this before, some of the music from my local files are synced into my computer, but some arent. I have re-installed the app, but still when i try to sync it, it says that the file is not...
2018-03-20 7:53:30 PM
2018-04-03 10:57:31 AM
user-removed
Not applicable
409 Views
1 replies
0 likes

409 Views
1 replies
0 likes

Solved!! New UI on iOS - Beta

Ive seen posts that have shown the new UI on Spotify, but im testing the beta and im wondering why we never got it before you launched it.. and on top of that only new accounts are able to use them as ive seen and tried it out for myself.

user-removed
Visitor
Ive seen posts that have shown the new UI on Spotify, but im testing the beta and im wondering why we never got it before you launched it.. and on top of that only new accounts are able to use them a...
2018-03-21 11:23:04 PM
2018-04-03 10:56:18 AM
user-removed
Not applicable
1489 Views
1 replies
0 likes

1489 Views
1 replies
0 likes

Not having Radio option on iPhone 6

I can't find the radio button on my iPhone, it should be on the bottom bar near "search" but it's not. Is this a common problem? I've seen similar topics this week. Belive me, I've reinstalled it but it's not doing something.

Danielrizea
Newbie
I can't find the radio button on my iPhone, it should be on the bottom bar near "search" but it's not. Is this a common problem? I've seen similar topics this week. Belive me, I've reinstalled i...
2018-03-22 2:36:20 AM
2018-04-03 10:55:13 AM
user-removed
Not applicable
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

Iphone X slow download speed in offline sync

Switched over to iphone X and the offline sync download speed is ridiculously slow. Already set wifi proxy to auto, no improvement. What should i try next? My wifi speedtest is 300mb download speed.

vr21
Newbie
Switched over to iphone X and the offline sync download speed is ridiculously slow. Already set wifi proxy to auto, no improvement. What should i try next? My wifi speedtest is 300mb download speed.
2018-03-26 4:35:49 PM
2018-04-03 10:51:04 AM
user-removed
Not applicable
956 Views
1 replies
0 likes
iphonex
Issues
slow

956 Views
1 replies
0 likes

Favourite artists

Hello Everyone.The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me .so i enjoyed it and then decided to delete the account an...

iReplay1
Casual Listener
Hello Everyone. The first time i logged into Spotify on a free account it let me choose my favourite genres and artists within those genres , this made spotify generate unique playlists for me ...
2018-03-26 6:56:37 PM
2018-04-03 10:50:12 AM
user-removed
Not applicable
850 Views
1 replies
0 likes

850 Views
1 replies
0 likes

[iOS] Optimize the Spotify app for the iPhone X

Installed the latest firmware update for my iPhone X this morning and it appears to be pausing the app when it goes to the lock screen. Music can be restarted fron the lock screen, but it's never done that before. Is anyone else experiencing this pro...

wfishes64
Newbie
Installed the latest firmware update for my iPhone X this morning and it appears to be pausing the app when it goes to the lock screen. Music can be restarted fron the lock screen, but it's never don...
2018-03-27 8:37:49 PM
2018-04-03 10:49:08 AM
user-removed
Not applicable
382 Views
1 replies
0 likes

382 Views
1 replies
0 likes

Search not avaiable

Hi,actually I can not enter any search items in the search tab. That is very bad because it is the main feature in order to find some music. Can you help me?Thanks, Stefan

Schorschi
Newbie
Hi, actually I can not enter any search items in the search tab. That is very bad because it is the main feature in order to find some music. Can you help me? Thanks, Stefan
2018-03-28 11:45:46 PM
2018-04-03 10:47:51 AM
user-removed
Not applicable
371 Views
1 replies
0 likes

371 Views
1 replies
0 likes

Behind the Lyrics doesn't work!

I use last version Spotify (App Store), iPhone 6. I play music from playlist ''Behind the Lyrics: HITS'', but lyrics absent. wth?!

wezzert
Casual Listener
I use last version Spotify (App Store), iPhone 6. I play music from playlist ''Behind the Lyrics: HITS'', but lyrics absent. wth?!
2018-03-29 12:44:39 PM
2018-04-03 10:47:21 AM
user-removed
Not applicable
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

Won't download tracks unless open

Spotify won't download any playlists, albums or podcasts unless my phone remains unlocked and the app stays open. I've been a subscriber since about 2012 and have had the family plan for about 2 years now, this is a complete deal breaker. I can't jus...

jjd5150
Casual Listener
Spotify won't download any playlists, albums or podcasts unless my phone remains unlocked and the app stays open. I've been a subscriber since about 2012 and have had the family plan for about 2 year...
2018-03-29 10:29:02 PM
2018-04-03 10:46:29 AM
user-removed
Not applicable
1041 Views
1 replies
0 likes

1041 Views
1 replies
0 likes

Delete download all at once

Hi, Is there a way to delete all the numbers that i have download at once instead of going to each artist seperate and delete the songs one at a time?

jokapo
Casual Listener
Hi, Is there a way to delete all the numbers that i have download at once instead of going to each artist seperate and delete the songs one at a time?
2018-04-03 8:28:32 AM
2018-04-03 10:28:51 AM
user-removed
Not applicable
1545 Views
3 replies
0 likes

1545 Views
3 replies
0 likes

Solved!! I don't have Radio and personal playlists

for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discover weekly etc..). Anyone knows how to fix it?

Noam5456
Regular
for some reason, on the iOS apps (iPhone and iPad), the Radio tab dosn't exists, while i see it on my Mac. Also, it has been 3 weeks, and i didn't receive my personal playlists yet (daily mix, discov...
2018-04-02 10:10:17 PM
2018-04-03 10:23:04 AM
user-removed
Not applicable
658 Views
6 replies
0 likes

658 Views
6 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts