Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64433 Views
16 replies
37 likes

64433 Views
16 replies
37 likes

Solved!! Spotify & Bose Lifestyle ST

I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions.Using the Soundtouch app on my iPad the Internet Radio works fine and a...

Vgecas
Casual Listener
I have had the premium Spotify account & my Bose Lifestyle Soundtouch 535 working for nearly a year. The recent update has stopped this. Both applications are the latest versions. Using the Soun...
2017-08-01 4:05:31 AM
2018-04-01 11:43:18 PM
Shahboom
Newbie
2381 Views
6 replies
1 likes

2381 Views
6 replies
1 likes

Descargas en segundo plano

Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ?

Nacho16
Newbie
Hola, tengo un iPhone y para poder descargar las canciones no puedo dejar spotify en segundo plano. Algjna solucion ?
2018-01-31 3:00:02 PM
2018-04-01 3:53:19 PM
fedegp
Newbie
5987 Views
2 replies
5 likes

5987 Views
2 replies
5 likes

Unable to connect to Spotify app on iphone

When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used my email and tried user name only. Nothing has wor...

Cole2481
Casual Listener
When I went to use my Spotify app today I was automatically logged out and unable to log back in. I am able to log in on Spotify.com. I have changed my password, uninstalled and reinstalled app, used...
2018-03-31 9:22:03 PM
2018-04-01 2:25:49 PM
Cole2481
Casual Listener
657 Views
2 replies
0 likes

657 Views
2 replies
0 likes

Iphone is counting as 2 offline devices.

Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.

haneybd87
Music Fan
Which is a pain considering you only get 3 devices. I use 3 devices, my PC, my iphone, and my ipad. But since my iphone counts as 2 devices, my PC offline access was withdrawn.
2018-03-19 2:54:44 AM
2018-04-01 12:51:45 PM
haneybd87
Music Fan
415 Views
2 replies
0 likes

415 Views
2 replies
0 likes

Lose my Premium account

I have a Premium account long ago,Yesterday that i change to use new iphone x, and all apps were transfer to the new phone, but i forgot the password for spotify, then i have request and reset the password.But it seem i am the normal account nowHow t...

Maylai1405
Casual Listener
I have a Premium account long ago, Yesterday that i change to use new iphone x, and all apps were transfer to the new phone, but i forgot the password for spotify, then i have request and reset...
2018-04-01 4:25:21 AM
2018-04-01 10:45:07 AM
Keanu_C
Community Legend
793 Views
3 replies
0 likes

793 Views
3 replies
0 likes

Solved!! "An Error Occured: Try Again" Message Everywhere. App nearly unusable. [Version 1.0.0.3251]

Hello, After upgrading to Spotify version 1.0.0.3251, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under Browse, Discover, Radio, Search, Playlists, or my own user prof...

kanosea
Casual Listener
Hello, After upgrading to Spotify version 1.0.0.3251, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under B...
2014-04-08 6:37:36 AM
2018-04-01 9:16:23 AM
Mikkel_
Newbie
169079 Views
49 replies
1 likes

169079 Views
49 replies
1 likes

WLAN / wifi gets offline if I Start Spotify

Hi together,I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is searching for the network access. BR Christian

MrHoppe
Casual Listener
Hi together, I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is sear...
2017-11-12 9:38:03 AM
2018-04-01 8:52:55 AM
ToltecDragon
Newbie
513 Views
1 replies
0 likes

513 Views
1 replies
0 likes

Can't install Spotify on my Iphone (iOS 7)

When I try to download the app at the Apple Store, I get a message saying that it is only available for iOS 8. I have iOS 7.1.2.How do I install it? Can't I get a previous version?

marina_mzd
Newbie
When I try to download the app at the Apple Store, I get a message saying that it is only available for iOS 8. I have iOS 7.1.2. How do I install it? Can't I get a previous version?
2016-11-07 11:37:38 PM
2018-04-01 7:15:54 AM
Keanu_C
Community Legend
2245 Views
2 replies
2 likes
iOS 7.1.2

2245 Views
2 replies
2 likes

Im the only one with this problem?

Hello. I have spotify premium, all stuff are cool but recently some of the songs which I search are unavailable, most of them. For example Six Days War (Mahmut Orhan Remix) by Colonel Bagshot. I really like this song and i cant enjoy it

Gospodinov
Newbie
Hello. I have spotify premium, all stuff are cool but recently some of the songs which I search are unavailable, most of them. For example Six Days War (Mahmut Orhan Remix) by Colonel Bagshot. &...
2018-03-30 10:31:59 AM
2018-04-01 1:38:49 AM
Keanu_C
Community Legend
570 Views
1 replies
0 likes

570 Views
1 replies
0 likes

Syncing local files

So I cannot sync local files to my iPhone. I realized the reason is that I'm using the school's wifi which is a shared network because when I went back to my country, I was able to sync them on my private network without any problem. So, I changed th...

bgmkskn
Regular
So I cannot sync local files to my iPhone. I realized the reason is that I'm using the school's wifi which is a shared network because when I went back to my country, I was able to sync them on my pr...
2018-03-31 10:25:15 PM
357 Views
0 replies
0 likes

357 Views
0 replies
0 likes

Premium

My money was taken but premium not approved

user-removed
Visitor
My money was taken but premium not approved
2018-03-31 8:45:36 PM
2018-03-31 8:59:41 PM
Bittencourt
Spotify Star
318 Views
1 replies
0 likes

318 Views
1 replies
0 likes

Domo23

The song Domo23 is sung by Tyler, the Creator. The new voice search is fantastic until you give the command ‘Play Domo23’. It proceeds to play a ‘tribute’ version. Why is this a thing? It should play Tyler’s first.

iibrazzy
Newbie
The song Domo23 is sung by Tyler, the Creator. The new voice search is fantastic until you give the command ‘Play Domo23’. It proceeds to play a ‘tribute’ version. Why is this a thing? It should play...
2018-03-29 5:04:24 AM
2018-03-31 8:34:06 PM
Soundofus
Community Legend
447 Views
1 replies
0 likes

447 Views
1 replies
0 likes

Waze banner won't go away

I just bought an iPhone X (iOS 11.3) last week and tried to connect it to my car via bluetooth for the first time today. The connection goes well, but when I open Spotify I get a banner at the top of the app asking me to connect Waze that I can't dis...

Nodajo
Newbie
I just bought an iPhone X (iOS 11.3) last week and tried to connect it to my car via bluetooth for the first time today. The connection goes well, but when I open Spotify I get a banner at the top of...
2018-03-31 8:19:27 PM
2047 Views
0 replies
18 likes

2047 Views
0 replies
18 likes

Where is my daily mix playlist?

I have used Spotify from 13/03/2018. And today is 30/03/2018, after more than 2 weeks, I have not had Daily Mix in my Spotify. Can you tell me why?

vanha90
Newbie
I have used Spotify from 13/03/2018. And today is 30/03/2018, after more than 2 weeks, I have not had Daily Mix in my Spotify. Can you tell me why?
2018-03-30 6:09:30 PM
2018-03-31 6:28:59 PM
Hubo
Community Legend
623 Views
1 replies
0 likes

623 Views
1 replies
0 likes

I keep getting “error” with no code

I keep getting “error” everywhere on the ios app, I have reinstalled 3 times and logged in and out and switched tje. Wifi on and off. Anyone having the same problems or have a solution?I get this everywhere on the app.

jellykid6170
Newbie
I keep getting “error” everywhere on the ios app, I have reinstalled 3 times and logged in and out and switched tje. Wifi on and off. Anyone having the same problems or have a solution? I get this...
2018-03-30 11:19:42 PM
2018-03-31 6:03:18 PM
Hubo
Community Legend
433 Views
1 replies
0 likes

433 Views
1 replies
0 likes

Solved!! Auto log off

Sometimes my account automatically logs off and deletes all my songs.

ekaradag14
Newbie
Sometimes my account automatically logs off and deletes all my songs.
2018-03-31 11:05:23 AM
2018-03-31 5:55:04 PM
Hubo
Community Legend
577 Views
1 replies
0 likes

577 Views
1 replies
0 likes

Spotify Premium stops after four hours

Evert day I cant listen anymore to Spotify Premium after four hours. No connection anymore, besides some short pieces of the ongoing song. Then I have to go to my downloaded playlist. The next day is the same. Is het possible to listen the whole day ...

Daniel162
Newbie
Evert day I cant listen anymore to Spotify Premium after four hours. No connection anymore, besides some short pieces of the ongoing song. Then I have to go to my downloaded playlist. The next day is...
2018-03-31 5:27:26 PM
433 Views
0 replies
0 likes

433 Views
0 replies
0 likes

Disable Genius

I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's only temporary. Is there a way to permanently turn i...

spratlenj1
Casual Listener
I'm a premium user, and for some reason, my music now has Genius lyrics and other info about the songs. It is incredibly distracting. I figured out how to swipe up on it and get rid of it, but it's o...
2017-03-10 6:30:07 PM
2018-03-31 5:04:36 PM
Hubo
Community Legend
12925 Views
11 replies
2 likes

12925 Views
11 replies
2 likes

Spotify to chromecast audio - won't play some songs (consistently same songs)

Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps in stages (too fast). Always same songs. Very perple...

Icecreamtoad
Newbie
Very infuriating - won't play some songs over chromecast but plays others fine on app. Same issue across ipad, iPhone, MacBook and a google phone of my lads. When songs wont play, progress at jumps i...
2017-06-30 8:52:45 PM
2018-03-31 4:42:23 PM
vonVV
Newbie
1298 Views
2 replies
1 likes

1298 Views
2 replies
1 likes

Superuser Contribution Do you need premium to turn off Shuffle Play?

I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matters. I DO NOT HAVE PREMIUM!

Brooke032
Newbie
I cant turn off shuffle play, I've looked at other things and tips, and there is no 'i' anywhere, even when my track is playing. There seems to be no way to do this. I am on an iPhone if that matter...
2015-01-18 6:24:06 PM
2018-03-31 1:23:50 PM
Caoimhedeakin
Newbie
11013 Views
3 replies
1 likes

11013 Views
3 replies
1 likes

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