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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64409 Views
  • 16 replies
  • 37 likes
  • 64409 Views
  • 16 replies
  • 37 likes

My music won't play

This issue has been going on for about a month now. My music will play and then stop after 7-11 seconds. It doesn't pause it, it just literally doesn't play anymore no matter what i do.I removed my phone from offline devices and it fixed nothing.I lo...

  • Newbie
  • This issue has been going on for about a month now. My music will play and then stop after 7-11 seconds. It doesn't pause it, it just literally doesn't play anymore no matter what i do. I removed my...
  • taylorer
  • Newbie
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

playing local music on iphone

Is there a way to play local music file that are already on my phone?

  • Newbie
  • Is there a way to play local music file that are already on my phone?
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

Love and dislike buttons in Daily mix disappeared after going preimium

when i used the free spotify, in the Daily mix, there were 2 buttons for love and dislike. I then upgraded to premium and those button are now gone (they were replaced with the repeat and shuffle buttons) and i still want to "help" spotify understand...

  • Visitor
  • when i used the free spotify, in the Daily mix, there were 2 buttons for love and dislike. I then upgraded to premium and those button are now gone (they were replaced with the repeat and shuffle but...
  • user-removed
  • Not applicable
  • 662 Views
  • 1 replies
  • 0 likes
  • 662 Views
  • 1 replies
  • 0 likes

Solved!! How can I delete a song from playlist?

When I changed my spotify to premium I cant no longer delete a song from my own playlists! There simly isin't a " button" for it anymore??!!

  • Newbie
  • When I changed my spotify to premium I cant no longer delete a song from my own playlists! There simly isin't a " button" for it anymore??!!
  • islaylass
  • Casual Listener
  • 4019 Views
  • 4 replies
  • 0 likes
  • 4019 Views
  • 4 replies
  • 0 likes

device broadcast status

is this still a thing?

  • Newbie
  • is this still a thing?
  • Jonatanfolke
  • Casual Listener
  • 4954 Views
  • 2 replies
  • 1 likes
  • 4954 Views
  • 2 replies
  • 1 likes

Song stuck as saved

I keep trying to delete a song from my saved, specifically 'Somebody's watching me' and it just doesn't delete from my saved songs. I click the (x) to delete it from my library, but every time I come back, it's still there. It's stuck and I don't kno...

  • Newbie
  • I keep trying to delete a song from my saved, specifically 'Somebody's watching me' and it just doesn't delete from my saved songs.  I click the (x) to delete it from my library, but every time ...
  • 364 Views
  • 0 replies
  • 0 likes
  • 364 Views
  • 0 replies
  • 0 likes

Every button including shuffle play gives me "You have discovered a premium feature"

Hello all, I've been having a problem since three days now, and can't find an answer.Every time I try to play a song, playlist, album or anything, I get the "You have discovered a premium feature" message, even while hitting "Shuffle play" which mean...

  • Casual Listener
  • Hello all,   I've been having a problem since three days now, and can't find an answer. Every time I try to play a song, playlist, album or anything, I get the "You have discovered a premium ...
  • Arnoer
  • Casual Listener
  • 922 Views
  • 1 replies
  • 0 likes
  • 922 Views
  • 1 replies
  • 0 likes

Songs play for about five seconds, then stop

I have a premium account and I’ve been having this issue for a while. I try to play any song, and it will pause about five seconds in. I close the app and try to restart but the problem persists.Just a couple notes for troubleshooting:1) I tried a re...

  • Newbie
  • I have a premium account and I’ve been having this issue for a while. I try to play any song, and it will pause about five seconds in. I close the app and try to restart but the problem persists. Ju...
  • 279 Views
  • 0 replies
  • 1 likes
  • 279 Views
  • 0 replies
  • 1 likes

Battery Drain

I have an iPhone 4S, and the Spotify app has been using 28-32% of my battery consistently, and I listened to music for 10 minutes (that only shaved off 1%) but still. I have a screenshot of my battery usage if need be. This is all happening in the ba...

  • Newbie
  • I have an iPhone 4S, and the Spotify app has been using 28-32% of my battery consistently, and I listened to music for 10 minutes (that only shaved off 1%) but still. I have a screenshot of my batter...
  • 504 Views
  • 0 replies
  • 0 likes
  • 504 Views
  • 0 replies
  • 0 likes

Is not appearing my next song, neither playing now

Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you can see the Screenshot of my problem.

  • Newbie
  • Since that I made a download on my iPhone 8 Plus my next and actual song is not showing to me, so I cannot see what is the next song. I already update and reinstalled, but nothing changes. Below you ...
  • 282 Views
  • 0 replies
  • 1 likes
  • 282 Views
  • 0 replies
  • 1 likes

Why isn't there a simple "DOWNLOADS" folder on Spotify?

I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists? Now I have to go searching through albums/songs and look for the green indicator? Why oh why can't they just be in one place...

  • Regular
  • I used to be able to see a folder (?) listing of all the albums/songs I had downloaded on my phone but that no longer exists?  Now I have to go searching through albums/songs and look for the gr...
  • zeddog1493
  • Regular
  • 635 Views
  • 4 replies
  • 0 likes
  • 635 Views
  • 4 replies
  • 0 likes

iPhone App malfunction

Hi all,About a week ago the Spotify app made me login every time I opened the app, it never used to do that. Once I was in, all of my downloads that I was able to listen to offline were no longer download (this happened on my IPad as well). I message...

  • Newbie
  • Hi all, About a week ago the Spotify app made me login every time I opened the app, it never used to do that.  Once I was in, all of my downloads that I was able to listen to offline were no lo...
  • Ashleymarie014
  • Newbie
  • 490 Views
  • 1 replies
  • 0 likes
  • 490 Views
  • 1 replies
  • 0 likes

Playing music

When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music like I use to

  • Newbie
  • When I go to play music with the new 8.4.43.908 update and I go to turn off my phone woke I would and put it in my pocket when my phone hits its 10 second mark it locks and I now can’t play music lik...
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes

Downloaded Playlists Disapear

Have had a premium account for a little over two years. Currently running on an iPhone 7 with IOS 11.2.6 (latest release). I can download playlists and play them offline, but about every two weeks they disapear. Checking the library all the playlists...

  • Visitor
  • Have had a premium account for a little over two years. Currently running on an iPhone 7 with IOS 11.2.6 (latest release). I can download playlists and play them offline, but about every two weeks th...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

Solved!! Missing volume control in iOS - way to long

Spotify community, in relation to the Apple's iOS music app and various other players the is a very long way to go bevore you get to the volume control. Certainly the iOS device has hardware buttons but for the daily it takes just to long or is in my...

  • Newbie
  • Spotify community, in relation to the Apple's iOS music app and various other players the is a very long way to go bevore you get to the volume control. Certainly the iOS device has hardware butt...
  • Kobi11
  • Newbie
  • 12731 Views
  • 13 replies
  • 1 likes
  • 12731 Views
  • 13 replies
  • 1 likes

Superuser Contribution Download button missing

Hi,I have Spotify Premium on an Iphone and I have activated the download function.However, when I select an artist in my library, the download butto is missing.Thanks for your help

  • Newbie
  • Hi, I have Spotify Premium on an Iphone and I have activated the download function. However, when I select an artist in my library, the download butto is missing. Thanks for your help
  • JJ153
  • Casual Listener
  • 2613 Views
  • 7 replies
  • 1 likes
  • 2613 Views
  • 7 replies
  • 1 likes

Unplayable Songs (Local Files) Not Downloading on iPhone Playlist

Hi All, I have a playlist of about 1,200 songs on my Macbook Pro. About 300-400 of the songs on the playlist are "local files". When I play the playlist on my laptop, they all available and play fine. I am trying to sync this playlist with my new iPh...

  • Casual Listener
  • Hi All,   I have a playlist of about 1,200 songs on my Macbook Pro. About 300-400 of the songs on the playlist are "local files". When I play the playlist on my laptop, they all available and ...
  • nojank
  • Casual Listener
  • 707 Views
  • 1 replies
  • 0 likes
  • 707 Views
  • 1 replies
  • 0 likes

I'm trying to find this weird music video

It a really cool creative music video and this girls are rolling pencils on desks and the main singer has like a short green wig on at one point...

  • Newbie
  • It a really cool creative music video and this girls are rolling pencils on desks and the main singer has like a short green wig on at one point...
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

FB Messenger sharing issue

So I keep getting this error “Not possible to share for an unknown reason. Try again at another time” whenever I try to share a song from the Spotify into a friend’s inbox via messenger app. What’s going on?

  • Newbie
  • So I keep getting this error “Not possible to share for an unknown reason. Try again at another time” whenever I try to share a song from the Spotify into a friend’s inbox via messenger app. What’s g...
  • wgoodman150
  • Newbie
  • 850 Views
  • 1 replies
  • 0 likes
  • 850 Views
  • 1 replies
  • 0 likes

Spotify automatically starts playing thru Bluetooth in my truck even when the app is closed

Just recently spotify starts automatically playing when my phone hooks up to the Bluetooth in my truck. Even when the app is closed on my phone. I am using an iPhone 6+ and I need to stop this or I will delete the app!

  • Casual Listener
  • Just recently spotify starts automatically playing when my phone hooks up to the Bluetooth in my truck. Even when the app is closed on my phone. I am using an iPhone 6+ and I need to stop this or I w...
  • Kajowe
  • Newbie
  • 50141 Views
  • 5 replies
  • 9 likes
  • 50141 Views
  • 5 replies
  • 9 likes