Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70285 Views
16 replies
37 likes

70285 Views
16 replies
37 likes

Two fairly major iOS app bugs

As an extensive user of the iOS app, for sometimes over 8 hours a day, I have noticed two fairly irritating bugs that are seriously impacting the user experience. Firstly, I keep repeat and shuffle on, so that my playlist loops randomly. This randoml...

xKINGYx
Regular
As an extensive user of the iOS app, for sometimes over 8 hours a day, I have noticed two fairly irritating bugs that are seriously impacting the user experience. Firstly, I keep repeat and ...
2018-03-16 1:06:27 PM
496 Views
0 replies
0 likes

496 Views
0 replies
0 likes

Images not loading on desktop version.

Hi! I've tried most of the solutions found of the internet, but none of them seem to work. I'm using Spotify on Windows/Desktop and the images does not want to load at all. Any solutions that I might have missed?

DisArnold
Newbie
Hi! I've tried most of the solutions found of the internet, but none of them seem to work. I'm using Spotify on Windows/Desktop and the images does not want to load at all. Any solu...
2018-03-16 10:37:10 AM
414 Views
0 replies
0 likes

414 Views
0 replies
0 likes

Car Mode

Hi! Recently, I was notified when I opened the app that car mode was available. I was pretty excited to try it but when I got into my car next, it wasn't available. Just wondering, did you guys take it off or is there a way to active it. I'm running ...

Abbyniichole
Newbie
Hi! Recently, I was notified when I opened the app that car mode was available. I was pretty excited to try it but when I got into my car next, it wasn't available. Just wondering, did you guys take ...
2017-07-06 5:54:47 AM
2018-03-16 6:27:17 AM
lotsoft
Newbie
19388 Views
10 replies
19 likes

19388 Views
10 replies
19 likes

Song keeps changing mid-music

I am trying to listen to music on my Phone (iPhone 7) but for some reason my music keeps randomly switching to other music, in other playlists. The switches occur at not specific time, but always while another song is playing. It’s very annoying and ...

AlexTheBusch
Newbie
I am trying to listen to music on my Phone (iPhone 7) but for some reason my music keeps randomly switching to other music, in other playlists. The switches occur at not specific time, but always whi...
2018-03-16 4:46:57 AM
487 Views
0 replies
0 likes

487 Views
0 replies
0 likes

Lyrics

Hello everyone, I have an Iphone 7 and a premuim account in Spotify. I don’t know if Spotify reactivated their lyrics feature or not, but I’m the only one between my friends who does not have lyrics on his phone. I tried the same song with people who...

Zee_Aj
Newbie
Hello everyone, I have an Iphone 7 and a premuim account in Spotify. I don’t know if Spotify reactivated their lyrics feature or not, but I’m the only one between my friends who does not have ...
2018-03-15 7:53:07 PM
2018-03-15 9:21:18 PM
user-removed
Not applicable
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

Show albums under "artists" tab?

Hi just wondering if there is a way to set it up on iOS where I can see songs under each album they are on when clicking an artist under the "artist" tab in library. Now it's just a list of all songs, not broken up by album which is annoying. In orde...

user-removed
Visitor
Hi just wondering if there is a way to set it up on iOS where I can see songs under each album they are on when clicking an artist under the "artist" tab in library. Now it's just a list of all songs...
2017-03-21 11:52:22 PM
2018-03-15 7:34:19 PM
heymattiol
Newbie
2753 Views
2 replies
18 likes

2753 Views
2 replies
18 likes

Offline Mode

When going from online mode to Offline, I used to have 30 days until I have to go Online, and now it only says I have 7 days. The next day I went back onto online mode and then switched to Offline and it now says I have 6 days.

AndrianaK10
Newbie
When going from online mode to Offline, I used to have 30 days until I have to go Online, and now it only says I have 7 days. The next day I went back onto online mode and then switched to Offline an...
2018-03-15 6:36:49 PM
2018-03-15 7:29:01 PM
songassistant
Composer
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

My music quality is fuzzy until I open my camera app?

For some reason, when I’m on other apps or just in Spotify the quality of the music isn’t as good. And then I randomly opened my camera app to take a picture and all of the sudden the music started sounding a lot better- and NORMAL. I’m really confus...

jollykitty
Newbie
For some reason, when I’m on other apps or just in Spotify the quality of the music isn’t as good. And then I randomly opened my camera app to take a picture and all of the sudden the music started s...
2018-03-15 3:29:59 PM
555 Views
0 replies
0 likes

555 Views
0 replies
0 likes

Solved!! Perennemente offline... anche in 4G

Da ieri non riesco più ad acoltare musica con Spotify, è in perenne ricerca di connessione! Con WiFi funziona, sugli altri dispositivi funziona ma sull'Iphone (in 4G) non prende... dice di connettersi ad internet.Ho già seguito tutte le FAQ per le va...

Giulia8
Casual Listener
Da ieri non riesco più ad acoltare musica con Spotify, è in perenne ricerca di connessione! Con WiFi funziona, sugli altri dispositivi funziona ma sull'Iphone (in 4G) non prende... dice di connetters...
2017-06-06 3:33:58 PM
2018-03-15 2:40:53 PM
Flowerstone5
Newbie
26177 Views
17 replies
0 likes

26177 Views
17 replies
0 likes

Offline music storage

If my friend borrow my phone, log in his account and download his songs, then I log out his account and log in mine, will my friend's song stay in my phone? How can I delete those songs to free up storage space?

quanglong2100
Newbie
If my friend borrow my phone, log in his account and download his songs, then I log out his account and log in mine, will my friend's song stay in my phone? How can I delete those songs to free up st...
2018-03-15 11:18:57 AM
2018-03-15 2:02:57 PM
user-removed
Not applicable
548 Views
1 replies
0 likes

548 Views
1 replies
0 likes

Radio on IOS

Why there is no Radio on the IOS app but there is on the MacOS desktop app?I have a premium account.

ramzex
Newbie
Why there is no Radio on the IOS app but there is on the MacOS desktop app? I have a premium account.
2018-03-15 1:21:48 PM
2018-03-15 1:59:22 PM
user-removed
Not applicable
916 Views
1 replies
1 likes

916 Views
1 replies
1 likes

JVC radio

Just got a JVC radio for my truck and Spotify won’t let me pick any song I want it just shows the Spotify emblem. I can shuffle from the radio but can’t use app on my phone while it playing on the radio

Marigarrett99
Casual Listener
Just got a JVC radio for my truck and Spotify won’t let me pick any song I want it just shows the Spotify emblem. I can shuffle from the radio but can’t use app on my phone while it playing on the ra...
2018-03-15 4:42:55 AM
2018-03-15 1:47:29 PM
Marigarrett99
Casual Listener
1408 Views
2 replies
1 likes

1408 Views
2 replies
1 likes

Solved!! Where is the Spotify Running option for playlist based on personal taste / library?

This summer I tried Spotify running and was able to select an option that picked tracks that matched my BPM based on my Library. It was great. I was going to get back into Spotify Running today and can't find that option. Has it been eliminated (oooo...

ACAx1985xx
Roadie
This summer I tried Spotify running and was able to select an option that picked tracks that matched my BPM based on my Library. It was great. I was going to get back into Spotify Running to...
2015-11-25 4:24:01 PM
2018-03-15 1:11:38 PM
JJRunner
Casual Listener
39796 Views
20 replies
1 likes

39796 Views
20 replies
1 likes

Spotify app keeps freezing on IOS 11

So frustrated. The app keeps freezing on my iphone, IOS 11. Have reinstalled a number of times but still happening. Only solution so far is to close the app and reopen at leat 3 times before it unfreezes. Anybody else having this issue? Any solutions...

ianmax58
Newbie
So frustrated. The app keeps freezing on my iphone, IOS 11. Have reinstalled a number of times but still happening. Only solution so far is to close the app and reopen at leat 3 times bef...
2018-03-06 8:15:01 PM
2018-03-15 1:00:00 PM
Didymosqwery
Newbie
2919 Views
1 replies
8 likes

2919 Views
1 replies
8 likes

Carplay : spotify volume very low!?

Hi Community! I've been using Spotify Premium for years now. I used to listen to it in my cars through bluetooth. Since I now have a new Volkswagen with Carplay, i stopped using BT. I'm not entirely satisfied with the Spotify Carplay app: sound volum...

Paco_nova
Casual Listener
Hi Community! I've been using Spotify Premium for years now. I used to listen to it in my cars through bluetooth. Since I now have a new Volkswagen with Carplay, i stopped ...
2017-06-06 10:51:19 AM
2018-03-15 10:53:09 AM
RaHzElChO
Casual Listener
41165 Views
13 replies
3 likes

41165 Views
13 replies
3 likes

Spotify premium and offline music

If i dont renewal my premium Sub the offline music will be available next time i become premium again?

Oddon96
Newbie
If i dont renewal my premium Sub the offline music will be available next time i become premium again?
2018-03-15 7:30:46 AM
2018-03-15 7:39:43 AM
phan_times
Community Legend
524 Views
1 replies
0 likes

524 Views
1 replies
0 likes

Local File Album Art Not Appearing

Recently moved some albums from my local files to my spotify account. However, after adding the album art, I noticed that it did not appear on my Iphone 6. Instead, I see a gray music note. Any solutions to this?

alexha124
Newbie
Recently moved some albums from my local files to my spotify account. However, after adding the album art, I noticed that it did not appear on my Iphone 6. Instead, I see a gray music note. Any solut...
2018-03-15 6:03:25 AM
2018-03-15 6:36:02 AM
ab-995
Composer
3080 Views
1 replies
0 likes

3080 Views
1 replies
0 likes

itunes music / playlists on iPhone

Hi, I've got premium now, and I imported my itunes playlists onto the mac app no problem, but when I log in on my phone, the music in my playlists (imported from itunes) doesn't show up. It just shows up as a bunch of empty playlists. It works fine o...

yayou
Newbie
Hi, I've got premium now, and I imported my itunes playlists onto the mac app no problem, but when I log in on my phone, the music in my playlists (imported from itunes) doesn't show up. It ...
2018-03-13 8:08:49 AM
2018-03-15 5:52:15 AM
Jd02
Newbie
1314 Views
1 replies
1 likes

1314 Views
1 replies
1 likes

Solved!! "Repeat One" functionality question

Good day: I've tried to search for this on the board, but I couldn't find it. If this has been asked before, please forgive me. I am curious about the "Repeat One" functionality for the Spotify iOS app, compared to the desktop versions. Let's say I'm...

SleepDeprived
Casual Listener
Good day: I've tried to search for this on the board, but I couldn't find it. If this has been asked before, please forgive me. I am curious about the "Repeat One" functionality for t...
2014-08-11 11:18:24 AM
2018-03-15 5:30:16 AM
DillPickleChipz
Newbie
240010 Views
15 replies
6 likes

240010 Views
15 replies
6 likes

Solved!! Device won't show up in Devices

I've been using Spotify since the Fall of 2012 and have loved it. I used to use the app on my iPhone 4 and everything worked great.... until I recently upgraded to an iPhone 5. My iPhone 5 isn't showing up in the Devices section on my Desktop app and...

user-removed
Visitor
I've been using Spotify since the Fall of 2012 and have loved it. I used to use the app on my iPhone 4 and everything worked great.... until I recently upgraded to an iPhone 5. My iPhone 5 isn't show...
2013-02-06 6:33:00 PM
2018-03-15 4:24:27 AM
pejot
Newbie
120006 Views
12 replies
0 likes

120006 Views
12 replies
0 likes

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