Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68673 Views
16 replies
37 likes

68673 Views
16 replies
37 likes

Same name but different artists??

So I’ve used Spotify for many many years and I’ve never seen this happen. I discovered this amazing indie band on the radio only to find out they’re a local band here in Puerto Rico. They’re pretty popular so I wanted to look them up on the app and l...

Just_Sleep
Casual Listener
So I’ve used Spotify for many many years and I’ve never seen this happen. I discovered this amazing indie band on the radio only to find out they’re a local band here in Puerto Rico. They’re pretty p...
2018-03-09 6:54:25 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

Listening History in Old Versions of iOS Spotify App

Hi there! For my main Spotify-listening-device, I'm using an old iPod Touch. The Spotify version is 0.7.2.26. As an avid consumer of the Discover Weekly playlist, I'm concerned that my listening history on the iPod Touch might not be taken into consi...

tunesoferic
Newbie
Hi there! For my main Spotify-listening-device, I'm using an old iPod Touch. The Spotify version is 0.7.2.26. As an avid consumer of the Discover Weekly playlist, I'm concerned that my ...
2018-03-09 6:37:33 PM
592 Views
0 replies
0 likes

592 Views
0 replies
0 likes

Particular song not playing

Hi,i seem to be having a hard time playing a particular song in my library(since yesterday). It’s weird because it’s a song I normally play. I’ve done a hard reset on my phone and all that but it’s still not working. Helppp!

raging_roman
Casual Listener
Hi, i seem to be having a hard time playing a particular song in my library(since yesterday). It’s weird because it’s a song I normally play. I’ve done a hard reset on my phone and all that but it’s...
2018-03-09 4:40:42 PM
600 Views
0 replies
0 likes

600 Views
0 replies
0 likes

Last payment didn’t work, now cannot buy premium.

Hello, I’d like to ask for help.Few minutes ago I opened Spotify, I bought premium maybe 6 months ago. Till today there wasn’t any issues.Today a window popped out saying “Your last payment didn’t work” and I had to possibilities.I chose to downgrade...

Friskovo
Newbie
Hello, I’d like to ask for help. Few minutes ago I opened Spotify, I bought premium maybe 6 months ago. Till today there wasn’t any issues. Today a window popped out saying “Your last paym...
2018-03-09 2:03:40 PM
454 Views
0 replies
0 likes

454 Views
0 replies
0 likes

7th gen ipod not sycing

i just got premium after finding a way to sync the app with my ipod nano 7th gen but i can't seem to find a way to do it, could someone please help me?

RobertGDS123
Newbie
i just got premium after finding a way to sync the app with my ipod nano 7th gen but i can't seem to find a way to do it, could someone please help me?
2018-03-09 3:11:48 AM
449 Views
0 replies
1 likes

449 Views
0 replies
1 likes

All of my songs exported from iTunes to Spotify can't be played at all.

Suddenly all of my Spotify songs I had exported from an iTunes playlist can't be played. I can only play songs I added to that playlist through Spotify after I exported it from iTunes. The ones in white letters in the screen shot are the ones I added...

Franciscosobal
Newbie
Suddenly all of my Spotify songs I had exported from an iTunes playlist can't be played. I can only play songs I added to that playlist through Spotify after I exported it from iTunes. The ones in wh...
2018-03-08 12:56:11 AM
366 Views
0 replies
0 likes

366 Views
0 replies
0 likes

Is this a glitch?

So, about two months ago, I was listening to music and all of a sudden some random artist that I had never heard of started playing. They had like 6 monthly listeners, and the song was in another language. I changed my password, and the problem subsi...

abreyere
Casual Listener
So, about two months ago, I was listening to music and all of a sudden some random artist that I had never heard of started playing. They had like 6 monthly listeners, and the song was in another lan...
2018-03-07 4:07:11 PM
2018-03-08 10:09:23 PM
abreyere
Casual Listener
904 Views
2 replies
0 likes

904 Views
2 replies
0 likes

[Apple Carplay] Sound quality on CarPlay

Hi,Just switch from Apple Music to Spotify.With Extreme music quality in the setting, when connecting to the CarPlay (with USB port), the sound quality is much worst then the Apple Music.Is it because when using CarPlay, Apple Music is using the car ...

yzy9952
Newbie
Hi, Just switch from Apple Music to Spotify. With Extreme music quality in the setting, when connecting to the CarPlay (with USB port), the sound quality is much worst then the Apple Music. Is it ...
2018-03-08 8:20:52 PM
3037 Views
0 replies
11 likes
Carplay

3037 Views
0 replies
11 likes

No meta data (song info etc) being displayed in car Range Rover Velar when connecting via Bluetooth

I have a new Range Rover Velar, which has an awesome Spotify app built in, BUT to use it you need to connect to a phone via a ubs cable.... rubbish!!The car does link to my iPhone 7 running iOS 11.1.2 via Bluetooth. You can then select the media sour...

Siandiss
Newbie
I have a new Range Rover Velar, which has an awesome Spotify app built in, BUT to use it you need to connect to a phone via a ubs cable.... rubbish!! The car does link to my iPhone 7 running iOS 11....
2017-12-11 8:29:48 PM
2018-03-08 6:56:59 PM
Beysikm
Casual Listener
3083 Views
6 replies
5 likes

3083 Views
6 replies
5 likes

Search not working on iphone

For about two weeks now, I have tried to look for new songs on the ios app and have had no luck using it. I though it was an account problem, but it works fine on my mac book. I also have trouble getting to playlist. Everything is up to date on the p...

Sockmonkey94
Newbie
For about two weeks now, I have tried to look for new songs on the ios app and have had no luck using it. I though it was an account problem, but it works fine on my mac book. I also have trouble get...
2018-03-08 4:42:17 PM
841 Views
0 replies
2 likes

841 Views
0 replies
2 likes

Spotify on IPhone Intermittent Slow Launch and blip on splash screen

This is becomming a little infuriating. I use Spotify pretty much everyday, but get this annoying blip. Sometimes Spotify won' t play from the locked screen on my iPhone 6 - latest software update. Swipe up, click play then nothing. I have to unlock ...

ToddyBoy
Newbie
This is becomming a little infuriating. I use Spotify pretty much everyday, but get this annoying blip. Sometimes Spotify won' t play from the locked screen on my iPhone 6 - latest sof...
2018-03-08 2:24:21 PM
428 Views
0 replies
0 likes

428 Views
0 replies
0 likes

Songs stops/skips when carrying my iphone in my pocket

Mostly when I carry my iphone in my pocket and listening, the songs skips and or stops. I've found out that the *slightest* touch on the left side of the iphone makes this happens. And that's when my the screen is locked (dark). I can see that it see...

guitarbjorn
Newbie
Mostly when I carry my iphone in my pocket and listening, the songs skips and or stops. I've found out that the *slightest* touch on the left side of the iphone makes this happens. And that's when my...
2018-03-08 2:10:06 PM
726 Views
0 replies
0 likes

726 Views
0 replies
0 likes

Release notes? (v 8.0.0.529)

Spotify, why do you hide your release notes?I'm a 'product guy' and one of the foremost things we do after release is tell our customers how fabulously awesome their product has just got. It's a no-brainer. Just having the same standard 'we just make...

Munkyheed
Casual Listener
Spotify, why do you hide your release notes? I'm a 'product guy' and one of the foremost things we do after release is tell our customers how fabulously awesome their product has just got. It's a no...
2017-03-21 4:55:31 PM
2018-03-08 1:45:18 PM
Habicht1879
Casual Listener
12934 Views
5 replies
39 likes

12934 Views
5 replies
39 likes

Solved!! Lockscreen widget iOS 11

Hi, I've been running iOS 11 beta on my iPhone 7 the last few days and I've just noticed that when playing Spotify the lockscreen widget is no longer full screen... Now I'm aware iOS 11 is still in the beta phase and potentially things aren't set in ...

Jonspittle
Music Fan
Hi, I've been running iOS 11 beta on my iPhone 7 the last few days and I've just noticed that when playing Spotify the lockscreen widget is no longer full screen... Now I'm aw...
2017-08-23 12:35:22 PM
2018-03-08 1:26:10 PM
Jonspittle
Music Fan
85390 Views
24 replies
0 likes

85390 Views
24 replies
0 likes

CANNOT DOWNLOAD ANY SONGS

My spotify can’t downloading any songs. It just “waiting for downloding” but, i have been waiting for an hour and the songs haven’t downloaded. What should i do now?

danildwinanda
Casual Listener
My spotify can’t downloading any songs. It just “waiting for downloding” but, i have been waiting for an hour and the songs haven’t downloaded. What should i do now?
2018-03-06 7:37:29 AM
2018-03-08 1:05:51 AM
danildwinanda
Casual Listener
676 Views
2 replies
0 likes

676 Views
2 replies
0 likes

Local files not showing up on iPhone

Hello, I have an iTunes album that I have been trying to import onto Spotify for a while now. The songs show up on my Spotify's local files section but the problem is when I move this to a playlist the songs don't even show up on my iPhone. I have a ...

mtaha01
Newbie
Hello, I have an iTunes album that I have been trying to import onto Spotify for a while now. The songs show up on my Spotify's local files section but the problem is when I move this to a playlist t...
2017-10-07 2:57:57 AM
2018-03-07 12:39:42 AM
eweekly
Newbie
6550 Views
8 replies
0 likes

6550 Views
8 replies
0 likes

Download Folder Missing

Hello,Why doesn't my iPhone app have a "Downloads" folder? My friend has a folder that shows all her downloaded songs or albums. I have to manually search each song I want to hear and I'd rather have all my downloaded songs in one place.

eharris1
Newbie
Hello, Why doesn't my iPhone app have a "Downloads" folder? My friend has a folder that shows all her downloaded songs or albums. I have to manually search each song I want to hear and I'd rather ...
2017-08-25 7:08:29 AM
2018-03-07 11:34:49 PM
Jillyfern
Casual Listener
2875 Views
8 replies
6 likes

2875 Views
8 replies
6 likes

Solved!! Spotify app not working after iOS 11.2 update.

I've been using Spotify app for very long. Today I updated my iPhone 7 to iOS 11.2 and suddenly the app seems to be unfunctional. All what now happens is it will show me only white blank screen at the startup and after like 4-5 seconds automatically ...

MukhMota
Newbie
I've been using Spotify app for very long. Today I updated my iPhone 7 to iOS 11.2 and suddenly the app seems to be unfunctional. All what now happens is it will show me only white blank screen ...
2017-12-11 9:55:43 AM
2018-03-07 7:51:05 PM
Alexandrand
Newbie
8016 Views
2 replies
1 likes

8016 Views
2 replies
1 likes

Playlist doesn't show local files on iPhone

I've imported my local files, and added them to a playlist. They're m4a, and play just fine on my desktop. When I launch Spotify on my iPhone, the playlist shows up but no songs are there and there's no option to play the playlist. I've tried all the...

bobharbison
Regular
I've imported my local files, and added them to a playlist. They're m4a, and play just fine on my desktop. When I launch Spotify on my iPhone, the playlist shows up but no songs are there and there's...
2018-03-04 7:53:17 PM
2018-03-07 5:13:24 PM
bobharbison
Regular
11792 Views
5 replies
6 likes

11792 Views
5 replies
6 likes

Spotify disabled while on bluetooth

My carstereo got a built-in spotify app, in there I can't search for songs or artists, only being able to browse through existing playlists and discover etc (which I do understand, from a car-safety point of view) So, when I connect my phone to my ca...

catch82
Casual Listener
My carstereo got a built-in spotify app, in there I can't search for songs or artists, only being able to browse through existing playlists and discover etc (which I do understand, from a car-safety ...
2018-02-23 12:41:21 PM
2018-03-07 2:38:22 PM
catch82
Casual Listener
697 Views
1 replies
0 likes

697 Views
1 replies
0 likes

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