Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52557 Views
16 replies
36 likes

52557 Views
16 replies
36 likes

Your Library: Add a "Downloads" Tab/Playlist

Let me know if I'm missing something, but when I'm offline (i.e. riding subway) the only way for me to listen to my downloaded music is either by shuffling playlists (that might have a downloaded track or two), scrolling through my music looking for ...

theoaronson
Music Fan
Let me know if I'm missing something, but when I'm offline (i.e. riding subway) the only way for me to listen to my downloaded music is either by shuffling playlists (that might have a downloaded tra...
2018-02-14 7:37:21 PM
2018-03-02 1:06:44 AM
osornios
Spotify Star
964 Views
1 replies
0 likes
downloaded music
iOS
Your Library

964 Views
1 replies
0 likes

Downloads menu disappeared from Library in iPhone app

The Downloads menu has disappeared from the Library in the iPhone app. This was apparently an intentional change with the latest update. As a result, there is no way to browse available music when listening offline. This makes absosutely no sense, as...

PhillyDD
Casual Listener
The Downloads menu has disappeared from the Library in the iPhone app. This was apparently an intentional change with the latest update. As a result, there is no way to browse available music when li...
2018-01-29 10:16:24 PM
2018-03-02 1:06:31 AM
osornios
Spotify Star
692 Views
3 replies
1 likes

692 Views
3 replies
1 likes

"Downloads" menu item missing in My Library (iPhone 8+, Spotify 8.4.37.704)

The "Downloads" menu item recently disappeared from the "My Library" view on my iPhone. I download a lot of my music, so this makes it INCREDIBLY IRRITATING to find an album that I've downloaded. Does anyone have an explanation for why this option ha...

coloradist
Newbie
The "Downloads" menu item recently disappeared from the "My Library" view on my iPhone. I download a lot of my music, so this makes it INCREDIBLY IRRITATING to find an album that I've downloaded...
2018-01-30 2:45:57 PM
2018-03-02 1:05:39 AM
osornios
Spotify Star
1141 Views
3 replies
2 likes

1141 Views
3 replies
2 likes

Download Folder missed

hi guys, i can’t see my download folder in my account premium.somebody can help me??

Drigo81
Newbie
hi guys, i can’t see my download folder in my account premium. somebody can help me??
2018-02-01 5:29:10 PM
2018-03-02 1:05:34 AM
osornios
Spotify Star
600 Views
5 replies
1 likes

600 Views
5 replies
1 likes

Download folders gone

Please put this back, this was a really convenient way to listen to my offline collection. Its pretty awful to remove this folder to encourage more online listening tbh.

dffdaffaafafsaf
Music Fan
Please put this back, this was a really convenient way to listen to my offline collection. Its pretty awful to remove this folder to encourage more online listening tbh.
2018-02-03 8:41:40 AM
2018-03-01 12:44:21 AM
osornios
Spotify Star
694 Views
1 replies
4 likes
downloads

694 Views
1 replies
4 likes

Logg in

I can't login to my account it says i can't use it for 14 days

Rezatabatabaei
Newbie
I can't login to my account it says i can't use it for 14 days
2018-03-01 11:57:21 PM
2018-03-01 12:36:48 AM
juli151
Regular
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

Downloaded songs getting deleted

Hello, For some reason (and it’s happened 3x already this week) all my downloaded songs get erased and I need to re-download them. They are still in my personal library but can’t be listened offline unless I download them again. Also when I’m listeni...

InNoKnothing
Newbie
Hello, For some reason (and it’s happened 3x already this week) all my downloaded songs get erased and I need to re-download them. They are still in my personal library but can’t be li...
2018-03-01 11:14:34 PM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

Controlling iPhone's music with Google Home

Ok, so I understand I can control music playing on a Google Home device, etc. with my iPhone via Spotify Connect, but if I were to play Spotify music on my iPhone, would there be a way for me to control the music playing on my iPhone with my Google H...

eric_andrechek
Casual Listener
Ok, so I understand I can control music playing on a Google Home device, etc. with my iPhone via Spotify Connect, but if I were to play Spotify music on my iPhone, would there be a way for me to cont...
2018-03-01 10:43:23 PM
1238 Views
0 replies
1 likes
google
Google Assistant
Google Home
iOS
iphone
Spotify

1238 Views
0 replies
1 likes

Playlists overriding Crossfade Settings

Was there a new "feature" rolled out that allows playlist creators to override the local crossfade settings? I'm noticing sporadic, platform independent (iOS, FireTV, Windows) playlists which include 5 or 10 second crossfades.

canfail
Casual Listener
Was there a new "feature" rolled out that allows playlist creators to override the local crossfade settings? I'm noticing sporadic, platform independent (iOS, FireTV, Windows) playlists which in...
2018-03-01 9:21:55 PM
396 Views
0 replies
0 likes

396 Views
0 replies
0 likes

Song title frozen on my lock screen

I have an iPhone and a song I played earlier is still frozen on my lock screen even though a different song is playing. How do I fix that?

snacob
Newbie
I have an iPhone and a song I played earlier is still frozen on my lock screen even though a different song is playing. How do I fix that?
2018-03-01 6:27:33 AM
2018-03-01 9:19:51 PM
ethanxcostello
Casual Listener
3482 Views
1 replies
1 likes

3482 Views
1 replies
1 likes

My music won’t play

Why doesn’t my phone let me listen to the music that I want it says that I need to shuffle play but I don’t want to??

Shar33xxx
Newbie
Why doesn’t my phone let me listen to the music that I want it says that I need to shuffle play but I don’t want to??
2018-03-01 6:08:22 PM
2018-03-01 8:09:08 PM
legoscout
Casual Listener
464 Views
1 replies
0 likes

464 Views
1 replies
0 likes

Why is running to tempo is gone?!?!

It’s the only reason I’ve been paying my subscription. It was one of the best features and you took it away. BRING IT BACK!!!

Russ929
Casual Listener
It’s the only reason I’ve been paying my subscription. It was one of the best features and you took it away. BRING IT BACK!!!
2018-02-28 4:26:38 AM
2018-03-01 5:35:00 PM
runthisb
Newbie
23282 Views
2 replies
30 likes

23282 Views
2 replies
30 likes

Iphone doesn't ring when spotify plays music or is active in background

Hi,My Iphone doesn't ring when somebody calls me when i use Sporify or when Spotife is not playing but still active in background.I miss a lot of calls due to this problem

MoodyBlues
Newbie
Hi, My Iphone doesn't ring when somebody calls me when i use Sporify or when Spotife is not playing but still active in background. I miss a lot of calls due to this problem
2018-03-01 5:33:14 PM
726 Views
0 replies
0 likes

726 Views
0 replies
0 likes

App Wont Load on Ipod Touch

Downloaded the app on my ipod touch, signed in and it just boots me out to my main screen on my ipod. I have; 1. Restarted the ipod2.Unistalled App3. Rebooted the ipod (holding top and bottom button)4. Reset my entire ipod NOTHING seems to workIpod i...

Khick911
Newbie
Downloaded the app on my ipod touch, signed in and it just boots me out to my main screen on my ipod. I have; 1. Restarted the ipod 2.Unistalled App 3. Rebooted the ipod (holding top and b...
2018-02-09 9:59:02 PM
2018-03-01 1:53:23 PM
Jethroe
Newbie
852 Views
2 replies
0 likes

852 Views
2 replies
0 likes

ALAC .m4a Local File Size/Quality

So I just transferred a bunch of ALAC .m4a files from my PC to the iOS Spotify app and I was wondering are they transferred in the full quality, full size ALAC format? Or are they converted to a lossy format when transferred over?

haneybd87
Music Fan
So I just transferred a bunch of ALAC .m4a files from my PC to the iOS Spotify app and I was wondering are they transferred in the full quality, full size ALAC format? Or are they converted to a loss...
2018-03-01 7:55:37 AM
523 Views
0 replies
1 likes

523 Views
0 replies
1 likes

[apple iPhone] volume control issue in lock screen with chrome cast.

Once i connect spotify with chromecast everything works.But from the lockded screen i can't control the volume! just the play/pause button and the skip next/previous song control are working!Instead once i unlock the phone entering in spotify app i c...

Amedeo88
Newbie
Once i connect spotify with chromecast everything works. But from the lockded screen i can't control the volume! just the play/pause button and the skip next/previous song control are working! Inst...
2018-02-03 2:27:25 PM
2018-03-01 5:39:21 AM
eedfwChris
Casual Listener
1332 Views
1 replies
3 likes

1332 Views
1 replies
3 likes

“Up Next” No Longer Works iPhone

The up next button in the top right corner no longer works. It’s still there but when I tap it nothing happens when it should list the songs. I tried deleting the app and redownloading, I tried logging out, then back in but nothing works

finnigan2187
Newbie
The up next button in the top right corner no longer works. It’s still there but when I tap it nothing happens when it should list the songs. I tried deleting the app and redownloading, I tried loggi...
2018-03-01 4:42:47 AM
242 Views
0 replies
0 likes

242 Views
0 replies
0 likes

discover weekly

When I play my discover weekly playlist and either like a song or add to my library it automatically switches to my que. how can I stop this from happening?

DLBP
Newbie
When I play my discover weekly playlist and either like a song or add to my library it automatically switches to my que. how can I stop this from happening?
2018-02-28 12:46:26 AM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Launch Screen distorted when opening Spotify while on a call

The solution is simple:Add the key "Status bar is initially hidden" with the boolean value "YES" to the info.plist. You may or may not need to set it to not hidden afterwards if you use purely programmatic UI. If you use storyboards or xibs, you shou...

jacobjt
Casual Listener
The solution is simple: Add the key "Status bar is initially hidden" with the boolean value "YES" to the info.plist. You may or may not need to set it to not hidden afterwards if...
2018-02-28 11:48:05 PM
2018-02-28 11:49:02 PM
jacobjt
Casual Listener
481 Views
1 replies
0 likes

481 Views
1 replies
0 likes

Playing songs not on my playlist?

I made a playlist to go running to and it was playing songs that I didn't even put there! They would be from the same album as one of the songs I did put on the list, but why is it doing that and how do I stop it?

Trmunson
Newbie
I made a playlist to go running to and it was playing songs that I didn't even put there! They would be from the same album as one of the songs I did put on the list, but why is it doing that and how...
2014-07-30 4:07:06 PM
2018-02-28 11:17:10 PM
Esglepost29
Newbie
171624 Views
35 replies
19 likes

171624 Views
35 replies
19 likes

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