Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
75933 Views
16 replies
37 likes

75933 Views
16 replies
37 likes

All of my songs exported from iTunes to Spotify can't be played at all.

Suddenly all of my Spotify songs I had exported from an iTunes playlist can't be played. I can only play songs I added to that playlist through Spotify after I exported it from iTunes. The ones in white letters in the screen shot are the ones I added...

Franciscosobal
Newbie
Suddenly all of my Spotify songs I had exported from an iTunes playlist can't be played. I can only play songs I added to that playlist through Spotify after I exported it from iTunes. The ones in wh...
2018-03-08 12:56:11 AM
381 Views
0 replies
0 likes

381 Views
0 replies
0 likes

Is this a glitch?

So, about two months ago, I was listening to music and all of a sudden some random artist that I had never heard of started playing. They had like 6 monthly listeners, and the song was in another language. I changed my password, and the problem subsi...

abreyere
Casual Listener
So, about two months ago, I was listening to music and all of a sudden some random artist that I had never heard of started playing. They had like 6 monthly listeners, and the song was in another lan...
2018-03-07 4:07:11 PM
2018-03-08 10:09:23 PM
abreyere
Casual Listener
945 Views
2 replies
0 likes

945 Views
2 replies
0 likes

[Apple Carplay] Sound quality on CarPlay

Hi,Just switch from Apple Music to Spotify.With Extreme music quality in the setting, when connecting to the CarPlay (with USB port), the sound quality is much worst then the Apple Music.Is it because when using CarPlay, Apple Music is using the car ...

yzy9952
Newbie
Hi, Just switch from Apple Music to Spotify. With Extreme music quality in the setting, when connecting to the CarPlay (with USB port), the sound quality is much worst then the Apple Music. Is it ...
2018-03-08 8:20:52 PM
3070 Views
0 replies
11 likes
Carplay

3070 Views
0 replies
11 likes

No meta data (song info etc) being displayed in car Range Rover Velar when connecting via Bluetooth

I have a new Range Rover Velar, which has an awesome Spotify app built in, BUT to use it you need to connect to a phone via a ubs cable.... rubbish!!The car does link to my iPhone 7 running iOS 11.1.2 via Bluetooth. You can then select the media sour...

Siandiss
Newbie
I have a new Range Rover Velar, which has an awesome Spotify app built in, BUT to use it you need to connect to a phone via a ubs cable.... rubbish!! The car does link to my iPhone 7 running iOS 11....
2017-12-11 8:29:48 PM
2018-03-08 6:56:59 PM
Beysikm
Casual Listener
3121 Views
6 replies
5 likes

3121 Views
6 replies
5 likes

Search not working on iphone

For about two weeks now, I have tried to look for new songs on the ios app and have had no luck using it. I though it was an account problem, but it works fine on my mac book. I also have trouble getting to playlist. Everything is up to date on the p...

Sockmonkey94
Newbie
For about two weeks now, I have tried to look for new songs on the ios app and have had no luck using it. I though it was an account problem, but it works fine on my mac book. I also have trouble get...
2018-03-08 4:42:17 PM
856 Views
0 replies
2 likes

856 Views
0 replies
2 likes

Spotify on IPhone Intermittent Slow Launch and blip on splash screen

This is becomming a little infuriating. I use Spotify pretty much everyday, but get this annoying blip. Sometimes Spotify won' t play from the locked screen on my iPhone 6 - latest software update. Swipe up, click play then nothing. I have to unlock ...

ToddyBoy
Newbie
This is becomming a little infuriating. I use Spotify pretty much everyday, but get this annoying blip. Sometimes Spotify won' t play from the locked screen on my iPhone 6 - latest sof...
2018-03-08 2:24:21 PM
435 Views
0 replies
0 likes

435 Views
0 replies
0 likes

Songs stops/skips when carrying my iphone in my pocket

Mostly when I carry my iphone in my pocket and listening, the songs skips and or stops. I've found out that the *slightest* touch on the left side of the iphone makes this happens. And that's when my the screen is locked (dark). I can see that it see...

guitarbjorn
Newbie
Mostly when I carry my iphone in my pocket and listening, the songs skips and or stops. I've found out that the *slightest* touch on the left side of the iphone makes this happens. And that's when my...
2018-03-08 2:10:06 PM
741 Views
0 replies
0 likes

741 Views
0 replies
0 likes

Release notes? (v 8.0.0.529)

Spotify, why do you hide your release notes?I'm a 'product guy' and one of the foremost things we do after release is tell our customers how fabulously awesome their product has just got. It's a no-brainer. Just having the same standard 'we just make...

Munkyheed
Casual Listener
Spotify, why do you hide your release notes? I'm a 'product guy' and one of the foremost things we do after release is tell our customers how fabulously awesome their product has just got. It's a no...
2017-03-21 4:55:31 PM
2018-03-08 1:45:18 PM
Habicht1879
Casual Listener
12992 Views
5 replies
39 likes

12992 Views
5 replies
39 likes

Solved!! Lockscreen widget iOS 11

Hi, I've been running iOS 11 beta on my iPhone 7 the last few days and I've just noticed that when playing Spotify the lockscreen widget is no longer full screen... Now I'm aware iOS 11 is still in the beta phase and potentially things aren't set in ...

Jonspittle
Music Fan
Hi, I've been running iOS 11 beta on my iPhone 7 the last few days and I've just noticed that when playing Spotify the lockscreen widget is no longer full screen... Now I'm aw...
2017-08-23 12:35:22 PM
2018-03-08 1:26:10 PM
Jonspittle
Music Fan
85573 Views
24 replies
0 likes

85573 Views
24 replies
0 likes

CANNOT DOWNLOAD ANY SONGS

My spotify can’t downloading any songs. It just “waiting for downloding” but, i have been waiting for an hour and the songs haven’t downloaded. What should i do now?

danildwinanda
Casual Listener
My spotify can’t downloading any songs. It just “waiting for downloding” but, i have been waiting for an hour and the songs haven’t downloaded. What should i do now?
2018-03-06 7:37:29 AM
2018-03-08 1:05:51 AM
danildwinanda
Casual Listener
695 Views
2 replies
0 likes

695 Views
2 replies
0 likes

Local files not showing up on iPhone

Hello, I have an iTunes album that I have been trying to import onto Spotify for a while now. The songs show up on my Spotify's local files section but the problem is when I move this to a playlist the songs don't even show up on my iPhone. I have a ...

mtaha01
Newbie
Hello, I have an iTunes album that I have been trying to import onto Spotify for a while now. The songs show up on my Spotify's local files section but the problem is when I move this to a playlist t...
2017-10-07 2:57:57 AM
2018-03-07 12:39:42 AM
eweekly
Newbie
6612 Views
8 replies
0 likes

6612 Views
8 replies
0 likes

Download Folder Missing

Hello,Why doesn't my iPhone app have a "Downloads" folder? My friend has a folder that shows all her downloaded songs or albums. I have to manually search each song I want to hear and I'd rather have all my downloaded songs in one place.

eharris1
Newbie
Hello, Why doesn't my iPhone app have a "Downloads" folder? My friend has a folder that shows all her downloaded songs or albums. I have to manually search each song I want to hear and I'd rather ...
2017-08-25 7:08:29 AM
2018-03-07 11:34:49 PM
Jillyfern
Casual Listener
2897 Views
8 replies
6 likes

2897 Views
8 replies
6 likes

Solved!! Spotify app not working after iOS 11.2 update.

I've been using Spotify app for very long. Today I updated my iPhone 7 to iOS 11.2 and suddenly the app seems to be unfunctional. All what now happens is it will show me only white blank screen at the startup and after like 4-5 seconds automatically ...

MukhMota
Newbie
I've been using Spotify app for very long. Today I updated my iPhone 7 to iOS 11.2 and suddenly the app seems to be unfunctional. All what now happens is it will show me only white blank screen ...
2017-12-11 9:55:43 AM
2018-03-07 7:51:05 PM
Alexandrand
Newbie
8054 Views
2 replies
1 likes

8054 Views
2 replies
1 likes

Playlist doesn't show local files on iPhone

I've imported my local files, and added them to a playlist. They're m4a, and play just fine on my desktop. When I launch Spotify on my iPhone, the playlist shows up but no songs are there and there's no option to play the playlist. I've tried all the...

bobharbison
Regular
I've imported my local files, and added them to a playlist. They're m4a, and play just fine on my desktop. When I launch Spotify on my iPhone, the playlist shows up but no songs are there and there's...
2018-03-04 7:53:17 PM
2018-03-07 5:13:24 PM
bobharbison
Regular
11832 Views
5 replies
6 likes

11832 Views
5 replies
6 likes

Spotify disabled while on bluetooth

My carstereo got a built-in spotify app, in there I can't search for songs or artists, only being able to browse through existing playlists and discover etc (which I do understand, from a car-safety point of view) So, when I connect my phone to my ca...

catch82
Casual Listener
My carstereo got a built-in spotify app, in there I can't search for songs or artists, only being able to browse through existing playlists and discover etc (which I do understand, from a car-safety ...
2018-02-23 12:41:21 PM
2018-03-07 2:38:22 PM
catch82
Casual Listener
720 Views
1 replies
0 likes

720 Views
1 replies
0 likes

Uploading a song from a playlist that is an advert

Are there any restrictions in uploading a short radio style advert as song/mp3 file and including it in a playlist?

britishrowing
Newbie
Are there any restrictions in uploading a short radio style advert as song/mp3 file and including it in a playlist?
2018-03-07 10:42:56 AM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Solved!! Can't log in after 14 days in foreign country

I have recently moved to the USA from Ireland and can now not log into my Spotify account as it says I am unable to do so in a foreign country after 14 days. I will be travelling between USA and Ireland and need to use my Spotify in both regions. How...

GrainneNYC
Newbie
I have recently moved to the USA from Ireland and can now not log into my Spotify account as it says I am unable to do so in a foreign country after 14 days. I will be travelling between ...
2014-10-14 10:50:55 PM
2018-03-07 5:47:03 AM
Beto1818
Newbie
11198 Views
6 replies
0 likes

11198 Views
6 replies
0 likes

Spotify app crashing, no longer logging in through facebook and have no access to music

For some reason when I went to load Spotify up for music on my work commute today, it was logged out and the app continuously kept crashing. I use my iPhone 8+ with Apple car play in one of my cars, and use it also to stream to my Xbox/ps4. Up until ...

AstralAnomaly
Newbie
For some reason when I went to load Spotify up for music on my work commute today, it was logged out and the app continuously kept crashing. I use my iPhone 8+ with Apple car play in one of my cars, ...
2018-03-06 9:40:13 PM
440 Views
0 replies
0 likes

440 Views
0 replies
0 likes

Solved!! Can't remote my iPad's sound intensity in Spotify from my iPhone

I can remote everything from my iPhone while i listening Spotify for pc but i can not remote Spotify for iPad. Its working with pause, stop or change the songs or playlist but cant change the sound intensity. And also if i pause a song for a little t...

aniloguz19
Casual Listener
I can remote everything from my iPhone while i listening Spotify for pc but i can not remote Spotify for iPad. Its working with pause, stop or change the songs or playlist but cant change the sound i...
2018-03-05 2:42:16 PM
2018-03-06 12:17:54 PM
MattSuda
Spotify Star
3031 Views
3 replies
0 likes

3031 Views
3 replies
0 likes

No Longer able to shuffle music folders??

I thought it was a primuim problem, or an update with my phone/app (Updated my phone and app) but i used to be able to shuffle my music from any folder/Sub folder i created. am i missing something??

Deeyawn
Newbie
I thought it was a primuim problem, or an update with my phone/app (Updated my phone and app) but i used to be able to shuffle my music from any folder/Sub folder i created. am i missing something??&...
2017-04-13 10:50:33 PM
2018-03-06 9:56:08 AM
user-removed
Not applicable
870 Views
4 replies
2 likes
shuffle

870 Views
4 replies
2 likes

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