Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68398 Views
16 replies
37 likes

68398 Views
16 replies
37 likes

Payment problem

I have been using my credit card for 1 year to pay spotify’s monthly payment. Couple days ago i got email from spotify that says update your account. So i went to the link and used the same info to update but it says it is failed to update. What is t...

LastChimpanzee
Newbie
I have been using my credit card for 1 year to pay spotify’s monthly payment. Couple days ago i got email from spotify that says update your account. So i went to the link and used the same info to u...
2018-02-28 11:17:28 AM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

Multi-Select playlist

Can we work on adding a song on multiple playlists at a time? Most of the time when you find a song you really like you’d like to put it on more than one playlist. It would be easier to multi-select playlists at a time. Instead of taking time doing o...

Bronxpooch
Newbie
Can we work on adding a song on multiple playlists at a time? Most of the time when you find a song you really like you’d like to put it on more than one playlist. It would be easier to multi-select ...
2018-02-28 8:40:56 AM
389 Views
0 replies
0 likes

389 Views
0 replies
0 likes

Spotify jumps to weird song all The Time

Hi, my spotify keeps on Jumping to The Next Song After ~30 seconds. After One or two jumps it Always end up Playing The song ive Posted in The screenshot completely. Never heard anything like that. In Addition to this there is a „chrome Web Player“ d...

Guido1337
Newbie
Hi, my spotify keeps on Jumping to The Next Song After ~30 seconds. After One or two jumps it Always end up Playing The song ive Posted in The screenshot completely. Never heard anything lik...
2018-02-28 8:11:42 AM
363 Views
0 replies
0 likes

363 Views
0 replies
0 likes

Spotify won’t open on ipod

I bought a new iPod touch and set myself up with a new Spotify account but after the app asks me to log in it just freezes and takes me back to the home screen. I have tried to update the software and reinstalled the app on numerous occasions but it ...

40HandsKL
Newbie
I bought a new iPod touch and set myself up with a new Spotify account but after the app asks me to log in it just freezes and takes me back to the home screen. I have tried to update the so...
2018-02-08 1:08:22 AM
2018-02-28 4:04:19 AM
RexKramer
Newbie
1701 Views
8 replies
2 likes

1701 Views
8 replies
2 likes

Songs Skipping to Beginning and won’t stop

I am using a iPhone with iOS 11.2.6 This bug started when I connected to my Amazon Alexa and tried to play from my playlist. I disconnected from my Alexa but the problem was still happening. I have played music through my Amazon Alexa in the past wit...

Brooklynn1
Newbie
I am using a iPhone with iOS 11.2.6 This bug started when I connected to my Amazon Alexa and tried to play from my playlist. I disconnected from my Alexa but the problem was still happening. I have p...
2018-02-28 3:03:15 AM
819 Views
0 replies
0 likes

819 Views
0 replies
0 likes

Running

I used the running feature earlier this week, but now I can’t figure out how to track my speed again. I only seem to find lists with 160-165 bpm. How do I get back to the “track my running” feature ?

Lillianjohansen
Newbie
I used the running feature earlier this week, but now I can’t figure out how to track my speed again. I only seem to find lists with 160-165 bpm. How do I get back to the “track my running” feature ?
2018-02-27 8:38:28 PM
2018-02-28 2:20:56 AM
pleribus
Music Fan
345 Views
1 replies
0 likes

345 Views
1 replies
0 likes

Spotify Running doesn't show up on iPhone

I have a weird issue. Spotify Running is often not visible to me. It shows up sometimes, but when it does, it's rare. I'm using an iPhone SE with the latest version of iOS and the latest version of Spotify, I just updated them both today to make sure...

Djennis
Casual Listener
I have a weird issue. Spotify Running is often not visible to me. It shows up sometimes, but when it does, it's rare. I'm using an iPhone SE with the latest version of iOS and the latest ver...
2018-02-27 10:54:40 PM
2018-02-28 2:20:24 AM
pleribus
Music Fan
578 Views
1 replies
1 likes

578 Views
1 replies
1 likes

App crashes when hit don't play this song/artist

On iPhone 5 iOS 10.3.3, latest update of app. When this button is clicked the app crashes every time no exceptions.can we figure out why?

arssonist
Casual Listener
On iPhone 5 iOS 10.3.3, latest update of app. When this button is clicked the app crashes every time no exceptions. can we figure out why?
2018-02-27 12:00:21 AM
216 Views
0 replies
0 likes

216 Views
0 replies
0 likes

Error 404

Howdy, I am recieving a "Login failed Error: 404" code when I try to get spotify on my new iPhone through Facebook. I have redownloaded both apps multiple timesRestarted phone multiple timesI have tried just the login portion of spotify rather than s...

colonelmanders
Casual Listener
Howdy, I am recieving a "Login failed Error: 404" code when I try to get spotify on my new iPhone through Facebook. I have redownloaded both apps multiple times Restarted phone mul...
2018-02-24 2:22:16 PM
2018-02-27 11:48:27 PM
mlrdo
Casual Listener
332 Views
1 replies
0 likes

332 Views
1 replies
0 likes

playlist won’t play new songs

I’ve added many songs to a playlist and none of them will play when shuffled. If i click on a new song specifically it will play but the next song is always an old one. i’ve restarted the app and logged out.

lexicheer0
Newbie
I’ve added many songs to a playlist and none of them will play when shuffled. If i click on a new song specifically it will play but the next song is always an old one. i’ve restarted the app and log...
2018-02-27 11:30:16 PM
350 Views
0 replies
0 likes

350 Views
0 replies
0 likes

iphone: App crashing on "Likes/Dislikes"

I have an iPhone 5 with iOS 10.3.2, and Spotify is completely updated.Recently when listening to Daily Mixes, my Spotify App just started to crash when I try to use the Like and Dislike buttons "<3" or "(/)" on a song the phone would bring me to my h...

werep3nguin
Newbie
I have an iPhone 5 with iOS 10.3.2, and Spotify is completely updated. Recently when listening to Daily Mixes, my Spotify App just started to crash when I try to use the Like and Dislike buttons "...
2018-02-27 10:07:36 PM
479 Views
0 replies
0 likes

479 Views
0 replies
0 likes

"Playlist" Option is missing in "Your Library" when on a phone call because of the top phonecall bar

When I try to go to spotify while on a phone call or using my navigation on my iPhone - I cannot select the Playlist option from the "Your Library" Menu - it will not let me scroll up to select "Playlists" - It seems like the green phone call bar (or...

125091654
Newbie
When I try to go to spotify while on a phone call or using my navigation on my iPhone - I cannot select the Playlist option from the "Your Library" Menu - it will not let me scroll up to select "Play...
2018-02-27 8:48:51 PM
368 Views
0 replies
0 likes

368 Views
0 replies
0 likes

CarPlay playlists not sorted by recently added

Driving a 2016 VW Golf S. I have my starred playlist on my phone/computer that sort by recently added. However, when I access this playlist in CarPlay via the interface, it has the playlist sorted by oldest first. So I have to scroll all the way down...

jnovakii
Newbie
Driving a 2016 VW Golf S. I have my starred playlist on my phone/computer that sort by recently added. However, when I access this playlist in CarPlay via the interface, it has the playlist sorted by...
2015-11-25 4:29:55 PM
2018-02-27 7:57:38 PM
EJG1
Newbie
4864 Views
16 replies
43 likes

4864 Views
16 replies
43 likes

Family Listening

Might sound a bit thick here, however, once you have signed up family, can the other member of the family listen to a different play list, while I am listening to another ? if so, then i need help, as I cant find a way to let my daughter listen to he...

josef62
Newbie
Might sound a bit thick here, however, once you have signed up family, can the other member of the family listen to a different play list, while I am listening to another ? if so, then i need ...
2018-02-26 6:08:26 PM
2018-02-27 7:26:41 PM
LoganHelps
Composer
344 Views
1 replies
0 likes

344 Views
1 replies
0 likes

Weirdly not able to see current song playing or last song cued when I open the next up menu

Hey all, for some reason when I open my cue menu the song that is playing does not show up and the last song in the cue does not show up. I’ve restarted and uninstalled my app multiple times but nothing seems to work. Just seeing if anyone else might...

YungShirtless
Newbie
Hey all, for some reason when I open my cue menu the song that is playing does not show up and the last song in the cue does not show up. I’ve restarted and uninstalled my app multiple times but noth...
2018-02-27 7:00:21 PM
346 Views
0 replies
0 likes

346 Views
0 replies
0 likes

Superuser Contribution Pausing music whenever phone goes to sleep or too the lock screen

Whats the deal? About four days ago, Spotify began pausing music on my iPhone X as soon as the phone either goes to sleep or enters lock mode. I haven't made any changes to the settings and this doesn't seem to be happening to any other apps.

rgoff1661
Newbie
Whats the deal? About four days ago, Spotify began pausing music on my iPhone X as soon as the phone either goes to sleep or enters lock mode. I haven't made any changes to the settings and this does...
2018-02-26 11:27:40 PM
2018-02-27 6:39:42 PM
Melody
Spotify
543 Views
1 replies
1 likes

543 Views
1 replies
1 likes

Download a Playlist

I want to download my playlist. It has 65 songs. When I click the download button, the slider becomes green. However, it says, “Waiting to download.” I don't know how to fix this. I have an iPhone 7 running iOS 11.2.5. Someone please help me! Thank y...

mbwins10
Casual Listener
I want to download my playlist. It has 65 songs. When I click the download button, the slider becomes green. However, it says, “Waiting to download.” I don't know how to fix this. I have an iPhone 7 ...
2018-02-24 5:12:43 AM
2018-02-27 2:11:48 PM
ihaightrunning
Casual Listener
497 Views
4 replies
0 likes

497 Views
4 replies
0 likes

can't find a spotify user??

i've tried everything to find my friend on here, but it's not working, and they can easily find my profile, but they can't follow me. every time i type in their username nothing pops up, and idk what to do. help??

stigma
Casual Listener
i've tried everything to find my friend on here, but it's not working, and they can easily find my profile, but they can't follow me. every time i type in their username nothing pops up, and idk what...
2018-02-26 7:02:56 PM
2018-02-27 2:08:27 PM
ihaightrunning
Casual Listener
3545 Views
5 replies
0 likes

3545 Views
5 replies
0 likes

TØP - Kitchen Sink

Hello, on my iphone I'm streaming TØP songs, and so I went to skip to change a song, and Kitchen Sink had popped up but it skipped it and then I searched for it, and it didn't show up, so does this mean Spotify doesn't have that song? And if it doesn...

DrippedEvan
Newbie
Hello, on my iphone I'm streaming TØP songs, and so I went to skip to change a song, and Kitchen Sink had popped up but it skipped it and then I searched for it, and it didn't show up, so does this m...
2017-03-30 9:08:35 PM
2018-02-27 11:19:23 AM
Hubo
Community Legend
3257 Views
3 replies
1 likes

3257 Views
3 replies
1 likes

USB Steering Controls

So my Spotify won't work on my Fiat 500 steering wheel, and before you say about there being orthodox problems, my friend with exactly the same version phone as me, with identical Spotify versions, his works! As soon as he connects the USB it comes o...

Jjoes77
Regular
So my Spotify won't work on my Fiat 500 steering wheel, and before you say about there being orthodox problems, my friend with exactly the same version phone as me, with identical Spotify versions, h...
2017-03-26 12:55:17 AM
2018-02-27 11:12:25 AM
chloedade
Casual Listener
2176 Views
11 replies
0 likes

2176 Views
11 replies
0 likes

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