Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52723 Views
16 replies
36 likes

52723 Views
16 replies
36 likes

iPhone, Ford (with USB AUX-in) and repeated next song events

Hi,I'm using my iPhone with Ford integrated radio which has AUX in via USB (I do not have Ford Sync integration). When phone is connected it is being recognized as iPod-like device and I can play songs from my local music library without any problems...

tklicki
Casual Listener
Hi, I'm using my iPhone with Ford integrated radio which has AUX in via USB (I do not have Ford Sync integration). When phone is connected it is being recognized as iPod-like device and I can p...
2016-09-19 2:40:45 PM
2018-02-16 9:17:38 AM
FannyVedel
Casual Listener
4146 Views
4 replies
0 likes

4146 Views
4 replies
0 likes

Solved!! Incorrect city for concerts

I have moved recently and changed my personal details but I’m still getting concert notifications for my old city and not my new one. Any help appreciated, very frustrating as I’m missing gigs I’d like to attend.

thisprocesssuck
Newbie
I have moved recently and changed my personal details but I’m still getting concert notifications for my old city and not my new one. Any help appreciated, very frustrating as I’m missing gi...
2018-02-16 6:51:42 AM
2018-02-16 8:10:20 AM
phan_times
Community Legend
584 Views
1 replies
0 likes

584 Views
1 replies
0 likes

Crackling

I've recently noticed that on a whole bunch of tracks on spotify there is this weird crackling in the backgroung. I've tried it on different devices and used different headphones and I still hear this crackling, so I know it's not my equipment. A few...

333yesmaam
Newbie
I've recently noticed that on a whole bunch of tracks on spotify there is this weird crackling in the backgroung. I've tried it on different devices and used different headphones and I stil...
2017-03-31 5:24:18 AM
2018-02-16 8:01:47 AM
Drawnto_themoon
Newbie
583 Views
2 replies
0 likes

583 Views
2 replies
0 likes

All of my playlists and songs are gone

Where the hack is my playlists and songs?They are all gone a few days ago. I didn’t pay you for this. How can I restore my playlists?I hope you find a way to do that.

civil_ce
Newbie
Where the hack is my playlists and songs? They are all gone a few days ago. I didn’t pay you for this. How can I restore my playlists? I hope you find a way to do that.
2018-02-15 8:21:43 PM
2018-02-16 7:50:43 AM
phan_times
Community Legend
520 Views
3 replies
0 likes
playlists gone

520 Views
3 replies
0 likes

Error 404

I just bought Spotify premium and it logged me out of my account on my phone and when I tried to log in I get the popup error 404. I have tried deleting the app and reinstalling, is there any fix to this error?

nickkkramer
Newbie
I just bought Spotify premium and it logged me out of my account on my phone and when I tried to log in I get the popup error 404. I have tried deleting the app and reinstalling, is there any fix to ...
2018-02-15 12:42:52 AM
2018-02-15 12:51:00 AM
phan_times
Community Legend
520 Views
1 replies
0 likes

520 Views
1 replies
0 likes

Keeps playing the same three artists on repeat

So I have had this app on my iphone 7 plus for a while, and I have loved it, but lately it has been giving me some problems. It only plays songs from the last three artists that I have saved. I have about 108 bands saved and yet I only hear songs fro...

sam182
Newbie
So I have had this app on my iphone 7 plus for a while, and I have loved it, but lately it has been giving me some problems. It only plays songs from the last three artists ...
2018-02-15 1:35:28 AM
2018-02-15 11:20:14 PM
adulozaujec
Newbie
1149 Views
2 replies
0 likes

1149 Views
2 replies
0 likes

Muffled Vocals on iPhone

Hi Everyone, Just downloaded Spotify Premium under a Free Trial for 7 days. When I play audio out of my iPhone 6s through speakers the audio is completely fine. However as soon as I plug in earphones to listen, the vocals become muffled to the point ...

Mitchiet41
Newbie
Hi Everyone, Just downloaded Spotify Premium under a Free Trial for 7 days. When I play audio out of my iPhone 6s through speakers the audio is completely fine. However as soon as I...
2018-02-15 10:19:21 PM
619 Views
0 replies
1 likes

619 Views
0 replies
1 likes

Songs Won't Play Continuously in Offline Search on iPhone app

Sometimes I just want to play continuous songs I've downloaded from a specific artist on my iPhone app. I used to be able to do this by searching the artist name when offline and playing songs on shuffle. However, now when I search artist name it wil...

juliannekolb
Newbie
Sometimes I just want to play continuous songs I've downloaded from a specific artist on my iPhone app. I used to be able to do this by searching the artist name when offline and playing songs on shu...
2018-02-15 8:56:45 PM
872 Views
0 replies
2 likes

872 Views
0 replies
2 likes

Unknown DIG-L21 device

Hello, I for a week now I’ve been having the following problem: when I start playing music on my iPhone, it sometimes stops and when I open spotify it says that my music is playing on a device called DIG-L21. Initially I thought that this was my othe...

Kekscheto
Casual Listener
Hello, I for a week now I’ve been having the following problem: when I start playing music on my iPhone, it sometimes stops and when I open spotify it says that my music is playing on a device called...
2018-02-14 6:41:52 PM
2018-02-15 7:57:45 PM
Kekscheto
Casual Listener
825 Views
2 replies
0 likes

825 Views
2 replies
0 likes

[iOS] Spotify app layout prevents parts of the screen being accessed while using hotspot

Hi, While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone and having a hotspot enabled on your phone a blue bar appears on top of your screen indicating that a hotspot is being enabled by your phone. However, when op...

rolfiep
Casual Listener
Hi, While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone 😎 and having a hotspot enabled on your phone a blue bar appears on top of your sc...
2018-02-08 2:35:50 PM
2018-02-15 6:54:11 PM
rolfiep
Casual Listener
788 Views
2 replies
0 likes

788 Views
2 replies
0 likes

Solved!! Disappearing Albums

Specifically 'the promise' by Bruce Springsteen has disappeared after the recent Spotify update. I am assuming there has been an update beacuse all of my downloaded content became unavailable and had to be reaquired. The album cover shows but the tra...

Spyboy
Casual Listener
Specifically 'the promise' by Bruce Springsteen has disappeared after the recent Spotify update. I am assuming there has been an update beacuse all of my downloaded content became unavailable and&nbs...
2017-08-02 4:23:33 PM
2018-02-15 5:56:53 PM
Spyboy
Casual Listener
2846 Views
4 replies
0 likes

2846 Views
4 replies
0 likes

No local files playlist

When i try to add 3rd party music to my spotify playlist, it plays perfectly fine from my computer but doesnt show up on my iphone. even when ive downloaded it on my desktop. there is also no local files playlist when i go into the local files tab

adam_cox123
Newbie
When i try to add 3rd party music to my spotify playlist, it plays perfectly fine from my computer but doesnt show up on my iphone. even when ive downloaded it on my desktop. there is also no local f...
2018-02-15 5:15:17 PM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

Offline Limit not "resetting"

Dear Spotify, I'm getting the message that I have reached my offline Limit on my iPhone for about 3 weeks now. Despite deleting numerous playlists and albums from my Offline Collection I still am not able to download new albums or playlists. What see...

maschmallo
Casual Listener
Dear Spotify, I'm getting the message that I have reached my offline Limit on my iPhone for about 3 weeks now. Despite deleting numerous playlists and albums from my Offline Collection I sti...
2018-02-15 4:15:58 PM
322 Views
0 replies
0 likes

322 Views
0 replies
0 likes

MY LYRICS DON‘T WORK

I have an iPhone SE and Spotify premium but my lyrics don’t work what can I do ? Thank you ! Jay

jayizzda
Newbie
I have an iPhone SE and Spotify premium but my lyrics don’t work what can I do ? Thank you ! Jay
2018-02-15 2:16:56 PM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

How to sort by artist?

I can't figure out how to sort by artist, like you can on desktop.There are only options to sort by Title and Recently Added.

joakim-m
Roadie
I can't figure out how to sort by artist, like you can on desktop. There are only options to sort by Title and Recently Added.
2018-02-04 11:30:05 PM
2018-02-15 1:23:14 PM
joakim-m
Roadie
3308 Views
6 replies
1 likes

3308 Views
6 replies
1 likes

Application blocked on my iPad

Since i have done The last update on my iPad i can't open it . I can cancellation the application neither. What Shall i do .yann

Yannou
Casual Listener
Since i have done The last update on my iPad i can't open it . I can cancellation the application neither. What Shall i do . yann
2018-02-14 7:44:53 PM
2018-02-15 1:08:27 PM
MattSuda
Spotify Star
556 Views
3 replies
0 likes

556 Views
3 replies
0 likes

Playlists on iPhone App not Synced with Desktop

Hi. First time poster. Long time user here. I've got a weird problem, and I hope someone can help. A few years ago, I imported a bunch of playlists from iTunes into Spotify. For some reason, I have three sets of those playlists. Oddly, none of those ...

thirtytwo16
Casual Listener
Hi. First time poster. Long time user here. I've got a weird problem, and I hope someone can help. A few years ago, I imported a bunch of playlists from iTunes into Spotify. For some reason,...
2018-02-15 10:48:20 AM
304 Views
0 replies
0 likes

304 Views
0 replies
0 likes

porque no se reproduce toda la musica

Al poner modo aleatorio en mi celular, solo reproduce una pequena seccion de toda la musica que tengo, no se que hacer, ya que quiero escuchar mis otras canciones sin problema

alexis32
Newbie
Al poner modo aleatorio en mi celular, solo reproduce una pequena seccion de toda la musica que tengo, no se que hacer, ya que quiero escuchar mis otras canciones sin problema
2018-02-15 1:09:35 AM
697 Views
0 replies
1 likes

697 Views
0 replies
1 likes

cannot listen to music shared via whatsapp

Hi, i am currently using Iphone latest IOS. My friend shared me a music via whatsap (send me the link) but when i click on it, it does not automatic appear in my spotify. My fren is also using iphone but she is able to listen to the music that i shar...

Carmencfm
Newbie
Hi, i am currently using Iphone latest IOS. My friend shared me a music via whatsap (send me the link) but when i click on it, it does not automatic appear in my spotify. My fren is also using iphone...
2016-05-11 9:48:08 AM
2018-02-14 9:06:04 PM
leodreyer
Roadie
651 Views
2 replies
1 likes

651 Views
2 replies
1 likes

Kicked out of iPod Touch

Everytime I play one of my playlists now through my iPod Touch, after a few tunes it kicks me out and back to my home screen on the iPod. I've rebooted the iPod many times but it doesn't fix the problem. I don't have this problem with other app's. An...

Debi
Regular
Everytime I play one of my playlists now through my iPod Touch, after a few tunes it kicks me out and back to my home screen on the iPod. I've rebooted the iPod many times but it doesn't f...
2012-03-09 4:43:01 PM
2018-02-14 5:03:39 PM
Frodissa
Casual Listener
3794 Views
31 replies
2 likes

3794 Views
31 replies
2 likes

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