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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62949 Views
  • 16 replies
  • 37 likes
  • 62949 Views
  • 16 replies
  • 37 likes

i can’t play current song

until now, there are two songs i can’t play. when i press play it will stuck but if i next to other song it played well.. help? oh and.. can i download spotify on my ipod nano?

  • Newbie
  • until now, there are two songs i can’t play. when i press play it will stuck but if i next to other song it played well.. help?   oh and.. can i download spotify on my ipod nano?
  • 296 Views
  • 0 replies
  • 1 likes
  • 296 Views
  • 0 replies
  • 1 likes

Local files won't show up on my iPhone

Hello all! I've had premium for almost two years now, and there is an artist that is on Spotify but a lot of his older music isn't on there, so I've been downloading them as local files onto Spotify from my computer. The files are stored on my comput...

  • Newbie
  • Hello all! I've had premium for almost two years now, and there is an artist that is on Spotify but a lot of his older music isn't on there, so I've been downloading them as local files onto Spotify ...
  • 414 Views
  • 0 replies
  • 0 likes
  • 414 Views
  • 0 replies
  • 0 likes

Local files not available on phone app

Hi, I downloaded 23 songs from my local files on my computer's Spotify - and then transferred them into a playlist. For some unknown reason, when I open this playlist on my phone's Spotify, it appears as empty (even though it indicates that there are...

  • Newbie
  • Hi,    I downloaded 23 songs from my local files on my computer's Spotify - and then transferred them into a playlist. For some unknown reason, when I open this playlist on my phone's Spo...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Bluetooth problem with other users account

Hello, everyone! My Spotify app in my iPhone keeps stoping playing the playlist I’ve selected and seems to sync with another user account. Then it starts playing this users playlist in my device and my playlist in his! How can I fix this? This Zacari...

  • Newbie
  • Hello, everyone!   My Spotify app in my iPhone keeps stoping playing the playlist I’ve selected and seems to sync with another user account. Then it starts playing this users playlist in my de...
  • imattolo
  • Community Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Automatically (and unintentionally) skipping songs?

I use Spotify almost 95% if the time and I’ll admit it; it helps me cope with a lot of my emotions and anxiety and lately I’ve added a few newer songs and They won’t play or they would skip over it halfway through the song without me clicking the ski...

  • Newbie
  • I use Spotify almost 95% if the time and I’ll admit it; it helps me cope with a lot of my emotions and anxiety and lately I’ve added a few newer songs and They won’t play or they would skip over it h...
  • Luke
  • Spotify Star
  • 1423 Views
  • 1 replies
  • 0 likes
  • 1423 Views
  • 1 replies
  • 0 likes

Glitchy on iPhone

I am using Spotify on the most updated IOS and all of a sudden my Spotify switches between songs/pauses/fast forwards and rewinds on its own when the screen is locked. Anybody else have this happen recently? I thought getting the new iPhone update mi...

  • Newbie
  • I am using Spotify on the most updated IOS and all of a sudden my Spotify switches between songs/pauses/fast forwards and rewinds on its own when the screen is locked. Anybody else have this happen r...
  • Luke
  • Spotify Star
  • 572 Views
  • 1 replies
  • 0 likes
  • 572 Views
  • 1 replies
  • 0 likes

Spotify app update problem

Recently I’m finding several problems with the Spotify app iOS version. For example once my whole offline music got deleted without any reason and I got kicked out and had to sign in again and redownload everything! Or lately some tracks have to get ...

  • Newbie
  • Recently I’m finding several problems with the Spotify app iOS version. For example once my whole offline music got deleted without any reason and I got kicked out and had to sign in again and redown...
  • neptunes
  • Newbie
  • 738 Views
  • 1 replies
  • 0 likes
  • 738 Views
  • 1 replies
  • 0 likes

Solved!! Change output device automatically when arriving home

Dear all,is there any possibility to change the output device in the spotify app automatically, when arriving home and connected to wlan?Outside my home I am listen to music with spotify app via headphones and cable and have to change the output manu...

  • Casual Listener
  • Dear all, is there any possibility to change the output device in the spotify app automatically, when arriving home and connected to wlan? Outside my home I am listen to music with spotify app via ...
  • TheBrickSlayer
  • Roadie
  • 1206 Views
  • 3 replies
  • 0 likes
  • 1206 Views
  • 3 replies
  • 0 likes

BUG IPHONE 8 - IOS 11.2.5

The application behaves unexpectedly, causing the entire IOS system to slow down and the device hangs without a tactile response - IOS 11.2.5 - IPHONE 8

  • Newbie
  • The application behaves unexpectedly, causing the entire IOS system to slow down and the device hangs without a tactile response - IOS 11.2.5 - IPHONE 8
  • 516 Views
  • 0 replies
  • 0 likes
  • 516 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on iphone (premium) playing VIA USB in Ford Fiesta - not working

Okay, need some help:I use my iphone to play music.I connect it using the USB port on my centre console, it normally works fine...I got spotify premium to play music without having to HAVE it.The problem is:When I plug the phone in, the music from sp...

  • Casual Listener
  • Okay, need some help: I use my iphone to play music. I connect it using the USB port on my centre console, it normally works fine... I got spotify premium to play music without having to HAVE ...
  • FannyVedel
  • Casual Listener
  • 166187 Views
  • 21 replies
  • 4 likes
  • 166187 Views
  • 21 replies
  • 4 likes

iPhone, Ford (with USB AUX-in) and repeated next song events

Hi,I'm using my iPhone with Ford integrated radio which has AUX in via USB (I do not have Ford Sync integration). When phone is connected it is being recognized as iPod-like device and I can play songs from my local music library without any problems...

  • Casual Listener
  • Hi, I'm using my iPhone with Ford integrated radio which has AUX in via USB (I do not have Ford Sync integration). When phone is connected it is being recognized as iPod-like device and I can p...
  • FannyVedel
  • Casual Listener
  • 4168 Views
  • 4 replies
  • 0 likes
  • 4168 Views
  • 4 replies
  • 0 likes

Solved!! Incorrect city for concerts

I have moved recently and changed my personal details but I’m still getting concert notifications for my old city and not my new one. Any help appreciated, very frustrating as I’m missing gigs I’d like to attend.

  • Newbie
  • I have moved recently and changed my personal details but I’m still getting concert notifications for my old city and not my new one.   Any help appreciated, very frustrating as I’m missing gi...
  • phan_times
  • Community Legend
  • 603 Views
  • 1 replies
  • 0 likes
  • 603 Views
  • 1 replies
  • 0 likes

Crackling

I've recently noticed that on a whole bunch of tracks on spotify there is this weird crackling in the backgroung. I've tried it on different devices and used different headphones and I still hear this crackling, so I know it's not my equipment. A few...

  • Newbie
  • I've recently noticed that on a whole bunch of tracks on spotify there is this weird crackling in the backgroung. I've tried it on different devices and used different headphones and I stil...
  • Drawnto_themoon
  • Newbie
  • 599 Views
  • 2 replies
  • 0 likes
  • 599 Views
  • 2 replies
  • 0 likes

All of my playlists and songs are gone

Where the hack is my playlists and songs?They are all gone a few days ago. I didn’t pay you for this. How can I restore my playlists?I hope you find a way to do that.

  • Newbie
  • Where the hack is my playlists and songs? They are all gone a few days ago. I didn’t pay you for this. How can I restore my playlists? I hope you find a way to do that.
  • phan_times
  • Community Legend
  • 528 Views
  • 3 replies
  • 0 likes
  • playlists gone
  • 528 Views
  • 3 replies
  • 0 likes

Error 404

I just bought Spotify premium and it logged me out of my account on my phone and when I tried to log in I get the popup error 404. I have tried deleting the app and reinstalling, is there any fix to this error?

  • Newbie
  • I just bought Spotify premium and it logged me out of my account on my phone and when I tried to log in I get the popup error 404. I have tried deleting the app and reinstalling, is there any fix to ...
  • phan_times
  • Community Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

Keeps playing the same three artists on repeat

So I have had this app on my iphone 7 plus for a while, and I have loved it, but lately it has been giving me some problems. It only plays songs from the last three artists that I have saved. I have about 108 bands saved and yet I only hear songs fro...

  • Newbie
  •      So I have had this app on my iphone 7 plus for a while, and I have loved it, but lately it has been giving me some problems.  It only plays songs from the last three artists ...
  • adulozaujec
  • Newbie
  • 1176 Views
  • 2 replies
  • 0 likes
  • 1176 Views
  • 2 replies
  • 0 likes

Muffled Vocals on iPhone

Hi Everyone, Just downloaded Spotify Premium under a Free Trial for 7 days. When I play audio out of my iPhone 6s through speakers the audio is completely fine. However as soon as I plug in earphones to listen, the vocals become muffled to the point ...

  • Newbie
  • Hi Everyone,   Just downloaded Spotify Premium under a Free Trial for 7 days.   When I play audio out of my iPhone 6s through speakers the audio is completely fine. However as soon as I...
  • 631 Views
  • 0 replies
  • 1 likes
  • 631 Views
  • 0 replies
  • 1 likes

Songs Won't Play Continuously in Offline Search on iPhone app

Sometimes I just want to play continuous songs I've downloaded from a specific artist on my iPhone app. I used to be able to do this by searching the artist name when offline and playing songs on shuffle. However, now when I search artist name it wil...

  • Newbie
  • Sometimes I just want to play continuous songs I've downloaded from a specific artist on my iPhone app. I used to be able to do this by searching the artist name when offline and playing songs on shu...
  • 884 Views
  • 0 replies
  • 2 likes
  • 884 Views
  • 0 replies
  • 2 likes

Unknown DIG-L21 device

Hello, I for a week now I’ve been having the following problem: when I start playing music on my iPhone, it sometimes stops and when I open spotify it says that my music is playing on a device called DIG-L21. Initially I thought that this was my othe...

  • Casual Listener
  • Hello, I for a week now I’ve been having the following problem: when I start playing music on my iPhone, it sometimes stops and when I open spotify it says that my music is playing on a device called...
  • Kekscheto
  • Casual Listener
  • 838 Views
  • 2 replies
  • 0 likes
  • 838 Views
  • 2 replies
  • 0 likes

[iOS] Spotify app layout prevents parts of the screen being accessed while using hotspot

Hi, While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone and having a hotspot enabled on your phone a blue bar appears on top of your screen indicating that a hotspot is being enabled by your phone. However, when op...

  • Casual Listener
  • Hi,    While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone 😎 and having a hotspot enabled on your phone a blue bar appears on top of your sc...
  • rolfiep
  • Casual Listener
  • 797 Views
  • 2 replies
  • 0 likes
  • 797 Views
  • 2 replies
  • 0 likes