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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70739 Views
  • 16 replies
  • 37 likes
  • 70739 Views
  • 16 replies
  • 37 likes

iPhone X burns up when Spotify plays

While listening to Spotify on my iPhone X and another's iPhone 7 the back of our phones burn up. It's hottest right under the camera lense. Also on average the battery drains at faster than 1% per minute. We aren't able to use Spotify unless it's plu...

  • Newbie
  • While listening to Spotify on my iPhone X and another's iPhone 7 the back of our phones burn up. It's hottest right under the camera lense. Also on average the battery drains at faster than 1% per mi...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Downloaded songs no longer available offline?

Hi!I've had Spotify for a while but suddenly my saved songs which I've synced to my iphone are no longer available when I put my phone on plane mode. This has never been an issue before! I am abroad and that is the only variable that has changed...do...

  • Casual Listener
  • Hi! I've had Spotify for a while but suddenly my saved songs which I've synced to my iphone are no longer available when I put my phone on plane mode. This has never been an issue before! I am abr...
  • jimed2222
  • Regular
  • 10110 Views
  • 9 replies
  • 0 likes
  • 10110 Views
  • 9 replies
  • 0 likes

Play specific artist/track

I understood that with Spotify premium I could play any song I choose. It is not letting me do this. If I play a certain list it plays a few of the songs on the list and then switches to things I do not want to hear. If I cannot play what I want then...

  • Newbie
  • I understood that with Spotify premium I could play any song I choose. It is not letting me do this. If I play a certain list it plays a few of the songs on the list and then switches to things I do ...
  • Bethany_Dawn
  • Community Legend
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

Shuffle not working

I am having problems with shuffle. I have 2413 songs in my "Songs" playlist. I have the playlist downloaded. I notice that frequently it plays songs from the same artist several times in a row. It is not rare that I get 2-3 songs from the same artist...

  • Newbie
  • I am having problems with shuffle. I have 2413 songs in my "Songs" playlist. I have the playlist downloaded. I notice that frequently it plays songs from the same artist several times in a row. It is...
  • elsid
  • Music Fan
  • 12997 Views
  • 2 replies
  • 2 likes
  • shuffle
  • 12997 Views
  • 2 replies
  • 2 likes

Solved!! Spotify stopped working on my iPod touch

I have been a premium user for quite some time, and have used it on my ipod for about a year or so. However as of I think Wednesday Spotify won't get past the loading screen. [please see screenshot]It just stays on this screen, doesn't load anything,...

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  • Regular
  • I have been a premium user for quite some time, and have used it on my ipod for about a year or so.   However as of I think Wednesday Spotify won't get past the loading screen. [please see ...
  • taramasud
  • Regular
  • 4945 Views
  • 8 replies
  • 0 likes
  • 4945 Views
  • 8 replies
  • 0 likes

Ad Freezes the App

I have the free version of Spotify. I really don’t mind the ads. Fewer than on the radio, and much better than paying $10/month. But lately, when ads do play, the app will freeze and I have to close it and reopen. Still better than having to pay for ...

  • Newbie
  • I have the free version of Spotify. I really don’t mind the ads. Fewer than on the radio, and much better than paying $10/month. But lately, when ads do play, the app will freeze and I have to close ...
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

Help! My Spotify app keeps crashing!

Recently I've been experiencing some issues with my Spotify app. Every time I attempt to open the app it just seems to show me the Spotify logo and then crashes. I've tried restarting my device, soft-restarting my device, and redownloading the app al...

  • Newbie
  • Recently I've been experiencing some issues with my Spotify app. Every time I attempt to open the app it just seems to show me the Spotify logo and then crashes. I've tried restarting my device, soft...
  • taramasud
  • Regular
  • 820 Views
  • 2 replies
  • 1 likes
  • 820 Views
  • 2 replies
  • 1 likes

iPad app

I have Premium. Do I have to pay to download the app on my Ipad?

  • Regular
  • I have Premium. Do I have to pay to download the app on my Ipad?
  • jimed2222
  • Regular
  • 547 Views
  • 6 replies
  • 0 likes
  • 547 Views
  • 6 replies
  • 0 likes

Solved!! Keeps playing even with autoplay off

Recently, maybe after the last update, Spotify on my iphone keeps playing even though autoplay is off. My goal is to play a CD as I go to sleep, and then have the music stop. I'm waking up in the middle of the night and the CD is still playing over a...

  • Casual Listener
  • Recently, maybe after the last update, Spotify on my iphone keeps playing even though autoplay is off. My goal is to play a CD as I go to sleep, and then have the music stop. I'm waking up in the mid...
  • B00sef
  • Casual Listener
  • 5346 Views
  • 3 replies
  • 0 likes
  • 5346 Views
  • 3 replies
  • 0 likes

Solved!! How to unsync a playlist? (Spotify is not giving back my data space)

Hi!I have no more space dat on my iPhone because Spotify downloaded playlists are using some space, so what should i do? I already deleted some playlists on Spotify but is not giving me the space available again, i went to settings and even though i'...

  • Newbie
  • Hi! I have no more space dat on my iPhone because Spotify downloaded playlists are using some space, so what should i do? I already deleted some playlists on Spotify but is not giving me the space a...
  • davidoffeldman
  • Casual Listener
  • 28077 Views
  • 80 replies
  • 3 likes
  • 28077 Views
  • 80 replies
  • 3 likes

Downloaded tracks titel gone

I can no longer reach my folder w downloaded tracks. There is no longer a title in my Spotify app library w such a title. How can I view and play all my downloaded tracks?

  • Newbie
  • I can no longer reach my folder w downloaded tracks. There is no longer a title in my Spotify app library w such a title. How can I view and play all my downloaded tracks?
  • 360 Views
  • 0 replies
  • 0 likes
  • 360 Views
  • 0 replies
  • 0 likes

Downloads Tab

A few months ago there was the ability to go into My Music > Downloaded to see all downloaded songs, albums and playlists on Spotify Premium. It appears this feature has been removed. Is there any way I can see all the music I have downloaded on my i...

  • Newbie
  • A few months ago there was the ability to go into My Music > Downloaded to see all downloaded songs, albums and playlists on Spotify Premium. It appears this feature has been removed. Is there any...
  • Lorenzo_NGG
  • Roadie
  • 774 Views
  • 1 replies
  • 1 likes
  • 774 Views
  • 1 replies
  • 1 likes

My spotify premium isn't working!!!

I recently paid $9.99 for premium and it isn't working. This is extremely frustrating. Please help!

  • Visitor
  • I recently paid $9.99 for premium and it isn't working. This is extremely frustrating. Please help!
  • Khawaja
  • Newbie
  • 20662 Views
  • 53 replies
  • 3 likes
  • 20662 Views
  • 53 replies
  • 3 likes

Solved!! Spotify won't open on iPhone 7

Woke up this morning and my Spotify icon was darkened and has "waiting..."written beneath the icon. Ive gotten type download pause but not cancel and I can't delete Spotify entirely so I can reinstall it. Any ideas on what to do? I've tried restartin...

  • Casual Listener
  • Woke up this morning and my Spotify icon was darkened and has "waiting..."written beneath the icon. Ive gotten type download pause but not cancel and I can't delete Spotify entirely so I can reinstal...
  • oliverkaminskas
  • Casual Listener
  • 1776 Views
  • 1 replies
  • 0 likes
  • 1776 Views
  • 1 replies
  • 0 likes

new spotify update not working with ipod touch

New spotify update is not working with ipod touch v 11.2.5. will not open app after uninstalling/reinstalling and restarting ipod. When reinstalled spotify again, it let me sign in but then force closes again and again

  • Newbie
  • New spotify update is not working with ipod touch v 11.2.5. will not open app after uninstalling/reinstalling and restarting ipod. When reinstalled spotify again, it let me sign in but then force clo...
  • taramasud
  • Regular
  • 799 Views
  • 1 replies
  • 0 likes
  • 799 Views
  • 1 replies
  • 0 likes

iPhone X: Spotify is allways offline

Hi Since a couple of weeks I'm struggling with Spotify. The app shows allways offline but there is an internet connection (doesn't work with 4g and Wifi). I've tried everything I could find on the internet (re-installing, shutdown, close Bluetooth et...

  • Casual Listener
  • Hi   Since a couple of weeks I'm struggling with Spotify. The app shows allways offline but there is an internet connection (doesn't work with 4g and Wifi).   I've tried everything I co...
  • MusikSepp
  • Newbie
  • 1205 Views
  • 6 replies
  • 0 likes
  • 1205 Views
  • 6 replies
  • 0 likes

Shuffle function enable and queuen don't work

Hello All When the shuffle function is enable and i queue song using the side swipe function. The pop op says that the song are queue, but when i wan't to see the list there isn't any song queue. When I turn shuffle off, the list is there. Have anybo...

  • Newbie
  • Hello All   When the shuffle function is enable and i queue song using the side swipe function.   The pop op says that the song are queue, but when i wan't to see the list there is...
  • 442 Views
  • 0 replies
  • 0 likes
  • 442 Views
  • 0 replies
  • 0 likes

No queue list available (with premium account) [FIXED]

As per heading, on Spotify premium / iphone with the latest update I can add to my queue and it will play the queue, but previously there was an icon at the top-right of the 'song/track' view that would swap to the queue list where you could reorder ...

  • Casual Listener
  • As per heading, on Spotify premium / iphone with the latest update I can add to my queue and it will play the queue, but previously there was an icon at the top-right of the 'song/track' view that wo...
  • elverce
  • Newbie
  • 929 Views
  • 1 replies
  • 0 likes
  • 929 Views
  • 1 replies
  • 0 likes

Transfer Local files to a playlist on both iPhone and iPad

Hiive successfully managed to transfer two local tracks from my iTunes library to a Spotify playlist and download it to my iphone. I did this last week. The same playlist exists on my iPad but currently excludes these two local file tracks ive just t...

  • Casual Listener
  • Hi ive successfully managed to transfer two local tracks from my iTunes library to a Spotify playlist and download it to my iphone. I did this last week.   The same playlist exists on my iPad...
  • 348 Views
  • 0 replies
  • 0 likes
  • 348 Views
  • 0 replies
  • 0 likes