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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69966 Views
  • 16 replies
  • 37 likes
  • 69966 Views
  • 16 replies
  • 37 likes

Offline Scrobbling

Has this now been implemented? I listen to my downloaded songs on my iPod Touch at work although I do not connect to any WiFi connection whilst doing so. I've noticed recently that these songs now show in my Last.FM with the correct timestamp that I ...

  • Music Fan
  • Has this now been implemented?   I listen to my downloaded songs on my iPod Touch at work although I do not connect to any WiFi connection whilst doing so.  I've noticed recently that the...
  • Hallate
  • Newbie
  • 2676 Views
  • 2 replies
  • 2 likes
  • 2676 Views
  • 2 replies
  • 2 likes

Sua biblioteca sumiu

O último campo no Spotify "sua biblioteca" onde aparece artistas álbuns etc.. sumiu e agora fica somente "suas playlists" no Spotify domeu irmão está normal somente nomeu ficou assim alguemsabe como corrigir isso ? Já reinstalei e nada de voltar

  • Casual Listener
  • O último campo no Spotify "sua biblioteca" onde aparece artistas álbuns etc.. sumiu e agora fica somente "suas playlists" no Spotify do meu irmão está normal somente no meu ficou assim alguem sabe...
  • Bittencourt
  • Spotify Star
  • 2936 Views
  • 5 replies
  • 0 likes
  • 2936 Views
  • 5 replies
  • 0 likes

Spotify stops playing on iPhone when lock screen kicks on

This just started today. When my lock screen enables, spotify quits playing in my truck. If I unlock my phone and bring Spotify back up it plays again but stops again when the phone locks. Perhaps related to the most recent update?

  • Casual Listener
  • This just started today. When my lock screen enables, spotify quits playing in my truck. If I unlock my phone and bring Spotify back up it plays again but stops again when the phone locks.  &nb...
  • lkirkland625
  • Casual Listener
  • 36321 Views
  • 2 replies
  • 4 likes
  • 36321 Views
  • 2 replies
  • 4 likes

Problem to get the premium account on Iphone

Hi,I just subscribe for the premium access through my desktop (spotify website). I updated my app on my mobile and tried to be connected by email + PIN and Facebook. Both way to access remain me with the Free access.Any tips or procedure to get the P...

  • Newbie
  • Hi, I just subscribe for the premium access through my desktop (spotify website). I updated my app on my mobile and tried to be connected by email + PIN and Facebook. Both way to access remain ...
  • 338 Views
  • 0 replies
  • 0 likes
  • 338 Views
  • 0 replies
  • 0 likes

Spotify for the iPad Pro 10.5 is using the iPhone interface

Hi! I’m a new iPad Pro user, and I have noticed that the Spotify interface is incompatible with the 10.5 inch iPad Pro display, cause the app is using the iPhone interface, but upscaled. Since the 10.5 inch iPad Pro isn’t a “new device” anymore, do y...

  • Regular
  • Hi! I’m a new iPad Pro user, and I have noticed that the Spotify interface is incompatible with the 10.5 inch iPad Pro display, cause the app is using the iPhone interface, but up...
  • Whynotsky
  • Newbie
  • 646 Views
  • 1 replies
  • 2 likes
  • 646 Views
  • 1 replies
  • 2 likes

Solved!! iOS 11 Local Files Play as if on Fast Forward using Carplay

Basically the title but I use Spotify now as my soul music player on my tablet, phone, and PC. I've transfered all my music over to my Spotify library at this point on all three platforms. I have zero issues playing any of my local files or streaming...

  • Casual Listener
  • Basically the title but I use Spotify now as my soul music player on my tablet, phone, and PC. I've transfered all my music over to my Spotify library at this point on all three platforms. I have zer...
  • William-Vogel
  • Casual Listener
  • 1685 Views
  • 1 replies
  • 0 likes
  • 1685 Views
  • 1 replies
  • 0 likes

Get app support unavailable when trying to link Spotify/Alexa from iphone7+, can it be corrected?

We jusy got an Alexa, and can't connect spotify to it. Keep getting "app support unavailable." Are we missing something obvious, or is there some secret way to connect the phone and Alexa?

  • Casual Listener
  • We jusy got an Alexa, and can't connect spotify to it. Keep getting "app support unavailable." Are we missing something obvious, or is there some secret way to connect the phone and Alexa?
  • notanonym
  • Newbie
  • 13428 Views
  • 5 replies
  • 1 likes
  • 13428 Views
  • 5 replies
  • 1 likes

How to unlink pc local files from ios

Hi,I have been using spotify for a while but recently I have run into an issue which is absolutely **bleep** ridiculous to the point where I'm thinking of just deleting spotify. I have spotify on my pc and the local files on my pc got linked to my li...

  • Newbie
  • Hi, I have been using spotify for a while but recently I have run into an issue which is absolutely **bleep** ridiculous to the point where I'm thinking of just deleting spotify. I have spotify...
  • 532 Views
  • 0 replies
  • 0 likes
  • 532 Views
  • 0 replies
  • 0 likes

Spotify abroad

A while back i was traelling around asia and unfortunately i lost my credit card thus i couldnt pay the premium suscription no longer. now im back home and ive got this login failed that goes ¨you can only use spotify abroadfor 14 days¨. anyone´s got...

  • Newbie
  • A while back i was traelling around asia and unfortunately i lost my credit card thus i couldnt pay the premium suscription no longer. now im back home and ive got this login failed that goes ¨y...
  • 418 Views
  • 0 replies
  • 0 likes
  • 418 Views
  • 0 replies
  • 0 likes

Solved!! Why can I only have 3333 songs offline on one device?

*If you don't want to read the full story, skip to the three stars at the bottom*Hello everyone!I would like an explanation to why I can only have 3333 songs offline on one device?The main reason why I use and pay for Spotify is just to have songs of...

  • Newbie
  • *If you don't want to read the full story, skip to the three stars at the bottom* Hello everyone! I would like an explanation to why I can only have 3333 songs offline on one device? The main re...
  • alcedinea
  • Regular
  • 9341 Views
  • 5 replies
  • 11 likes
  • 9341 Views
  • 5 replies
  • 11 likes

Solved!! Importing local music

Hi everyone,I have successfully imported my local music into Spotify, but there's something I don't understand yet. If this is called "Importing", then why does Spotify delete the song if I delete it from the stock Music app? Shouldn't it physically ...

  • Music Fan
  • Hi everyone, I have successfully imported my local music into Spotify, but there's something I don't understand yet.   If this is called "Importing", then why does Spotify delete the song if ...
  • Swanny
  • Community Legend
  • 1141 Views
  • 1 replies
  • 0 likes
  • 1141 Views
  • 1 replies
  • 0 likes

Cover Art.

Whenever I play a new song or a song I haven’t listened to, the cover Art does not appear even though it is updated to the latest version on my Iphone

  • Newbie
  • Whenever I play a new song or a song I haven’t listened to, the cover Art does not appear even though it is updated to the latest version on my Iphone
  • Swanny
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Solved!! Spotify radio stations keep disappearing

For both my iPhone and iPad my radio stations are missing as of today and any new stations I create stay until I quit the app and then they are gone. I am not using a Facebook login. I should add that I'm using iOS 6.03 and the latest builds availabl...

  • Casual Listener
  • For both my iPhone and iPad my radio stations are missing as of today and any new stations I create stay until I quit the app and then they are gone. I am not using a Facebook login. I should add tha...
  • athormah
  • Newbie
  • 3316 Views
  • 10 replies
  • 0 likes
  • 3316 Views
  • 10 replies
  • 0 likes

Solved!! Where is Downloads button on YourLibrary tab?

I updated new Spotify version for iOS (8.4.37.704) and I dont have this really really important button. Downloads in Your LibraryYes, I have premium and I can download albums and playlists. Where is the button???I hate it, really.

2018-01-25 18.26.11.jpg
  • Casual Listener
  • I updated new Spotify version for iOS (8.4.37.704) and I dont have this really really important button. Downloads in Your Library Yes, I have premium and I can download albums and playlists. Where...
  • DerMarcellus
  • Newbie
  • 3721 Views
  • 9 replies
  • 0 likes
  • downloads
    IOS 11
  • 3721 Views
  • 9 replies
  • 0 likes

No button for previous song

Hello, I have recently started using spotify and joined the premium squad. However, sometimes the play previous song button translates into some kind of list, which allows you to thunbs up or down the song. I don’t really like this functionality and ...

  • Casual Listener
  • Hello, I have recently started using spotify and joined the premium squad. However, sometimes the play previous song button translates into some kind of list, which allows you to thunbs up or down th...
  • Bethany_Dawn
  • Community Legend
  • 2161 Views
  • 1 replies
  • 1 likes
  • 2161 Views
  • 1 replies
  • 1 likes

Music Pausing after I hit "charge" on Shopify POS

Hi, I run Shopify POS on my ipad as well as spotify. They run together seamlessly most days but the last few days the music has started pausing everytime I go to process a payment. Specifically when I hit the "charge" button. Actually processing the ...

  • Casual Listener
  • Hi,  I run Shopify POS on my ipad as well as spotify. They run together seamlessly most days but the last few days the music has started pausing everytime I go to process a payment. Specificall...
  • SustainEcoStore
  • Casual Listener
  • 1122 Views
  • 2 replies
  • 0 likes
  • 1122 Views
  • 2 replies
  • 0 likes

Deleted songs

I have the Spotify app for family premium and I realized while leaving work that all of my songs have been deleted. None of my playlists have been touched but all of my saved songs are gone. I’ve had this account for a while and I know I’m logged int...

  • Newbie
  • I have the Spotify app for family premium and I realized while leaving work that all of my songs have been deleted. None of my playlists have been touched but all of my saved songs are gone. I’ve had...
  • Felixh31
  • Music Fan
  • 671 Views
  • 1 replies
  • 0 likes
  • 671 Views
  • 1 replies
  • 0 likes

Solved!! Spotify never works first time on Apple CarPlay

Whenever I load it up and try to play a song it shows the play button and the forwards and backwards arrows either side, but doesn't play the song. I have to close the app and start it on my phone for it to then play. Considering I've seen posts abou...

  • Newbie
  • Whenever I load it up and try to play a song it shows the play button and the forwards and backwards arrows either side, but doesn't play the song. I have to close the app and start it on my phone fo...
  • jojoman
  • Casual Listener
  • 58795 Views
  • 55 replies
  • 27 likes
  • 58795 Views
  • 55 replies
  • 27 likes

Edit Daily Mix or delete please help!

Unfortunately I shared access to my account and now I have a daily mix playlist at the top of my own playlist with music I really dislike.I can't see any way to edit, and even after using and liking completely different music for a while it doesn't c...

  • Newbie
  • Unfortunately I shared access to my account and now I have a daily mix playlist at the top of my own playlist with music I really dislike. I can't see any way to edit, and even after using and likin...
  • sxbgpl6zhevkbp1
  • Newbie
  • 17976 Views
  • 16 replies
  • 34 likes
  • 17976 Views
  • 16 replies
  • 34 likes

[iOS][Bluetooth] Metadata is not transmitted (name of song and artist)

Since IOS 8 ( ast year) I can not see any metada info using bluetooth at my car (name of the song and artist)I have a Corolla and a Honda CRV and both are not showing any metada information.Usually with IOS7 there wasnt any problem It seems it is a b...

  • Casual Listener
  • Since IOS 8 ( ast year) I can not see any metada info using bluetooth at my car (name of the song and artist) I have a Corolla and a Honda CRV and both are not showing any metada information. ...
  • Jack_Peters_
  • Newbie
  • 6013 Views
  • 11 replies
  • 2 likes
  • 6013 Views
  • 11 replies
  • 2 likes