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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69136 Views
  • 16 replies
  • 37 likes
  • 69136 Views
  • 16 replies
  • 37 likes

Adding Tracks Problem and Playlist Folder Shuffle

Hi, I am sure these two issues are as annoying to others as they are to me. My wife and I are on the SAME premium account and we seem to have different functionality. If I add a track to my library it only adds the track to My Songs. If she adds a tr...

  • Regular
  • Hi, I am sure these two issues are as annoying to others as they are to me. My wife and I are on the SAME premium account and we seem to have different functionality. If I add a track to my library i...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Why were so many bosnian/serbian songs removed all of a sudden?

I just want an answer as to why a big % of my playlist was unplayable because of this. The sole reason I subscribed to this. If nothing can be done I'll just move elsewhere.

  • Casual Listener
  • I just want an answer as to why a big % of my playlist was unplayable because of this. The sole reason I subscribed to this. If nothing can be done I'll just move elsewhere.
  • 719 Views
  • 0 replies
  • 4 likes
  • 719 Views
  • 0 replies
  • 4 likes

Sync stops

I tried syncing my local files. I did everything according to the articles. However it stops halfway through (maybe because I have 2000 songs). When it stops I have to do it all over again, I can't complete syncing. Is there a way to sync through cab...

  • Newbie
  • I tried syncing my local files. I did everything according to the articles. However it stops halfway through (maybe because I have 2000 songs). When it stops I have to do it all over again, I can't c...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Spotify won't remove unfollowed artists

There's no way to remove artists from my artist list. I am not following them or have any music downloaded. The follow link isn't clicked. Tried toggling it to "follow" and "unfollow" but nothing happens--these artists are still in my list. No way to...

  • Regular
  • There's no way to remove artists from my artist list.  I am not following them or have any music downloaded.  The follow link isn't clicked.  Tried toggling it to "follow" and "unfollo...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

SHUFFLE PLAY of a PLAYLIST FOLDER in iPhone

I can't make SHUFFLE PLAY of a PLAYLIST FOLDER in my iPhone! Before yes... What happened? Someone could help me? Thanks!

  • Newbie
  • I can't make SHUFFLE PLAY of a PLAYLIST FOLDER in my iPhone! Before yes...   What happened?   Someone could help me?   Thanks!
  • pelikan
  • Newbie
  • 2104 Views
  • 5 replies
  • 2 likes
  • 2104 Views
  • 5 replies
  • 2 likes

Overlapping text

My I phone 6s is now showing overlapping text when using Spotify making it difficult to read. The phone has been reset and the app reinstalled. Any help appreciated.

  • Newbie
  • My I phone 6s is now showing overlapping text when using Spotify making it difficult to read. The phone has been reset and the app reinstalled. Any help appreciated.
  • cadders
  • Newbie
  • 6225 Views
  • 18 replies
  • 3 likes
  • 6225 Views
  • 18 replies
  • 3 likes

Can't Play Local Files in iOS 11

Whenever I try to play local files/songs downloaded from outside of Spotify, nothing will play. Everything else plays music normally. I've tried re-installing the app, but nothing has changed.

  • Newbie
  • Whenever I try to play local files/songs downloaded from outside of Spotify, nothing will play. Everything else plays music normally. I've tried re-installing the app, but nothing has changed. 
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Offline Mode Expired - can't fix this

Earlier this week I received a message window saying that my offline mode had expired.I investigated the message and the solution seemed simple: go online to allow Spotify to verify that I still had a premium account and to allow Spotify to record th...

  • Visitor
  • Earlier this week I received a message window saying that my offline mode had expired. I investigated the message and the solution seemed simple: go online to allow Spotify to verify that I still ...
  • kzzzz
  • Newbie
  • 942 Views
  • 1 replies
  • 0 likes
  • 942 Views
  • 1 replies
  • 0 likes

Local files not showing (not even as greyed out)

As the subject says... Previously I've always been able to put my local files that I want synced into a playlist and it has synced with my phone. But now, when I've bought a new phone the playlist is empty. It shows up as a playlist and it shows the ...

  • Newbie
  • As the subject says... Previously I've always been able to put my local files that I want synced into a playlist and it has synced with my phone. But now, when I've bought a new phone the playlist is...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Mercedes Media Interface + Spotify on iPhone6

Greetings! I cant get spotify to play on my iphone6 via the mercedes media interface. I only get the message 'no playable files'.i can stream via bluetooth no problem but the sound quality isnt nearly as good. is this a spotify app problem, an iOs pr...

  • Casual Listener
  • Greetings!   I cant get spotify to play on my iphone6 via the mercedes media interface. I only get the message 'no playable files'. i can stream via bluetooth no problem but the sound quality...
  • abscent
  • Casual Listener
  • 1525 Views
  • 2 replies
  • 0 likes
  • 1525 Views
  • 2 replies
  • 0 likes

How to disable spotify Connect on iphone

Help! I keep connecting to other devices and my playlists keep getting wiped out because of this! I can't listening to music properly without the constant bug of this interference and it's so annoying! I am so close to canceling my premium subcriptio...

  • Newbie
  • Help!   I keep connecting to other devices and my playlists keep getting wiped out because of this! I can't listening to music properly without the constant bug of this interference and it's s...
  • 382 Views
  • 0 replies
  • 0 likes
  • 382 Views
  • 0 replies
  • 0 likes

Now Playing

I’m having a problem with the Now Playing feature. I have Spotify premium, and yesterday, I was viewing songs from an artist. I tapped on a song just to view it, and it automatically put it on the queue. I’ve tried skipping it, taping … (not seeing a...

  • Newbie
  • I’m having a problem with the Now Playing feature. I have Spotify premium, and yesterday, I was viewing songs from an artist. I tapped on a song just to view it, and it automatically put it on the qu...
  • JackStevensTest
  • Composer
  • 475 Views
  • 1 replies
  • 0 likes
  • 475 Views
  • 1 replies
  • 0 likes

Solved!! Imagine, I deleted the "Liked from Radio" playlist from my iPad. Yeah, really.

Hi! Once again. How. Do. I . Get. The. Deleted. Liked. From. Radio. Playlist. Back? Artist Radios you regret that you in a weak moment created, how are they to be removed/deleted?

  • Visitor
  • Hi!   Once again. How. Do. I . Get. The. Deleted. Liked. From. Radio. Playlist. Back?   Artist Radios you regret that you in a weak moment created, how are they to be removed/delete...
  • Dragonjspider
  • Casual Listener
  • 18004 Views
  • 222 replies
  • 0 likes
  • 18004 Views
  • 222 replies
  • 0 likes

Unlike song

By mistake I put unlike no a song. How can I know The name of that song?

  • Newbie
  • By mistake I put unlike no a song. How can I know The name of that song?
  • enigmuska
  • Newbie
  • 470 Views
  • 1 replies
  • 1 likes
  • 470 Views
  • 1 replies
  • 1 likes

Solved!! Music pause automatically every time when you push the side button to lock screen in iOS

I have encountered this problem recently in my iPhone X iOS 11.2.2, the music stops every time when you go to the lock screen but pressing the side button, no matter you are on the Spotify app or other apps, I have tried to delete and download the ap...

  • Casual Listener
  • I have encountered this problem recently in my iPhone X iOS 11.2.2, the music stops every time when you go to the lock screen but pressing the side button, no matter you are on the Spotify app or oth...
  • sherif90
  • Casual Listener
  • 4836 Views
  • 3 replies
  • 0 likes
  • 4836 Views
  • 3 replies
  • 0 likes

Lost all of my playlists and music

So first my Spotify ads changed to Spanish or something, so I was trying to fix that, and the internet said to delete the Spotify app and redownload it, and my music will save to my account. So I did that, and my music didn’t save to my account I gue...

  • Newbie
  • So first my Spotify ads changed to Spanish or something, so I was trying to fix that, and the internet said to delete the Spotify app and redownload it, and my music will save to my account. So I did...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Playlists in iOS app are empty but still say how many songs are in them...

Hi, I've got a couple of playlists purely made up of 'local files'. On my desktop, they're fine. One, for example, has 373 songs in it. However, on my iOS app, despite saying it contains 373 songs, it only contains about 12. Another playlist has abso...

  • Newbie
  • Hi, I've got a couple of playlists purely made up of 'local files'. On my desktop, they're fine. One, for example, has 373 songs in it. However, on my iOS app, despite saying it contains 373 songs, i...
  • 364 Views
  • 0 replies
  • 0 likes
  • 364 Views
  • 0 replies
  • 0 likes

Song available on web app, but does not appear in ios app

Song in question is Trey Songz' Flatline. I've tried searching for it on the mobile app and I could not find it. Decided to search for it on PC and lo and behold, it's there. I add the song to a playlist using the desktop app and I go check my playli...

  • Newbie
  • Song in question is Trey Songz' Flatline. I've tried searching for it on the mobile app and I could not find it. Decided to search for it on PC and lo and behold, it's there. I add the song to a play...
  • 354 Views
  • 0 replies
  • 0 likes
  • 354 Views
  • 0 replies
  • 0 likes

Better iOS EQ

Hi Spotify, I have been using premium for almost a year now and I never want to be without it again.Unfortunately, you‘re making my life sad. I happen to own very good over ear headphones. I was listening on Android until recently, using the Equalize...

  • Casual Listener
  • Hi Spotify,   I have been using premium for almost a year now and I never want to be without it again. Unfortunately, you‘re making my life sad. I happen to own very good over ear headphones....
  • Mangwe
  • Newbie
  • 6316 Views
  • 3 replies
  • 5 likes
  • 6316 Views
  • 3 replies
  • 5 likes

play tracks in an album in proper order

how do you play the tracks in an album in the order in which they appear in the album? it seems to me this should be the DEFAULT... why does it default to "shuffle", and how do you set it to play the tracks in the other they appear in the album? I ha...

  • Regular
  • how do you play the tracks in an album in the order in which they appear in the album?  it seems to me this should be the DEFAULT...   why does it default to "shuffle", and how do you set...
  • 297 Views
  • 0 replies
  • 0 likes
  • 297 Views
  • 0 replies
  • 0 likes