Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52704 Views
16 replies
36 likes

52704 Views
16 replies
36 likes

Spotify kept playing after closing app, now a bunch of random music on my account

The other day I got done listening to an album and closed the app. Apparently it kept playing the album, and after finishing the album, it played the radio for over a day before I found out. Now there's hundreds of random songs that I don't like in m...

rigid80smtb
Casual Listener
The other day I got done listening to an album and closed the app. Apparently it kept playing the album, and after finishing the album, it played the radio for over a day before I found out. Now...
2018-02-02 8:21:44 PM
365 Views
0 replies
0 likes

365 Views
0 replies
0 likes

No track info via bluetooth in car

I have an iphone 8 with the latest update. I've just swicthed from apple music to Spotify. Previously I was able to view all my playlists, songs, albums, track and artist info etc on the interactive screen on my car dashboard, all over bluetooth with...

Geanie84
Newbie
I have an iphone 8 with the latest update. I've just swicthed from apple music to Spotify. Previously I was able to view all my playlists, songs, albums, track and artist info etc on the interactive ...
2018-02-02 2:37:00 PM
2018-02-02 5:20:51 PM
Bethany_Dawn
Community Legend
2100 Views
1 replies
1 likes

2100 Views
1 replies
1 likes

Spotify Keeps Freezing

My Spotify keeps freezing whenever I try to play a song. When I try to exit the app, my phone freezes.

chocozeree
Regular
My Spotify keeps freezing whenever I try to play a song. When I try to exit the app, my phone freezes.
2018-02-02 4:07:26 PM
2018-02-02 4:49:03 PM
TheBrickSlayer
Roadie
3571 Views
2 replies
1 likes

3571 Views
2 replies
1 likes

No Album Artwork in Browse

I'm getting no album artwork at all when browsing on the Spotify website (e.g. looking at New Releases, Discover). If I click on a specific item, then I see the artwork. Go back to Browse and all I see is the grey square and white circles for each it...

woodandrew90
Roadie
I'm getting no album artwork at all when browsing on the Spotify website (e.g. looking at New Releases, Discover). If I click on a specific item, then I see the artwork. Go back to Brows...
2018-02-02 3:36:55 PM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Album Cover Weirdness

(Not sure if im doing this right since its my first time) I added songs via local file to my playlist on spotify. I’ve seen posts from the past of how the album artwork doesn’t show up on mobile but it does on desktop. It was marked as solved but i s...

JakeRyan01
Newbie
(Not sure if im doing this right since its my first time) I added songs via local file to my playlist on spotify. I’ve seen posts from the past of how the album artwork doesn’t show up on mobile but ...
2018-02-02 8:04:31 AM
2018-02-02 2:03:04 PM
user-removed
Not applicable
940 Views
1 replies
0 likes

940 Views
1 replies
0 likes

Solved!! Music volume going down after 5 minutes

Every 5 Minutes (exactly) my volume of spotify goes down to about half the volume it was at. If I pause and the play the music it goes back to normal volume then 5 minutes later its goes down again. If it helps im playing it bluetooth to my car stere...

Porsche1
Newbie
Every 5 Minutes (exactly) my volume of spotify goes down to about half the volume it was at. If I pause and the play the music it goes back to normal volume then 5 minutes later its goes down again. ...
2018-02-02 4:43:43 AM
2018-02-02 1:57:45 PM
user-removed
Not applicable
833 Views
1 replies
0 likes

833 Views
1 replies
0 likes

Lots of playlists on my iphone not showing on computer - how to delete them

My iphone and computer don't match - somehow a LOT of unwanted playlist are visible on the iphone that don't show on the computer. How do I delete them

gpburdell
Newbie
My iphone and computer don't match - somehow a LOT of unwanted playlist are visible on the iphone that don't show on the computer. How do I delete them
2018-02-02 9:10:38 AM
2018-02-02 1:50:22 PM
user-removed
Not applicable
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

User not visible in Friend Activity

I have searched the community for an answer, but I couldn't find one. So here is my question: In my spotify friend activity I can see what my friends are listening to, but one friend isn't visible (normally it was). My friend has an iPhone 7, uses Wi...

Melli1388
Casual Listener
I have searched the community for an answer, but I couldn't find one. So here is my question: In my spotify friend activity I can see what my friends are listening to, but one friend isn't v...
2018-02-01 11:50:28 AM
2018-02-02 1:43:46 PM
Melli1388
Casual Listener
921 Views
4 replies
0 likes

921 Views
4 replies
0 likes

Kan niet inloggen

Kan niet inloggen op mijn nieuwe telefoon. Zegt dat account al bestaat en inloggen met Facebook geeft hij code 404.

Angela25
Newbie
Kan niet inloggen op mijn nieuwe telefoon. Zegt dat account al bestaat en inloggen met Facebook geeft hij code 404.
2016-08-29 7:43:16 AM
2018-02-02 12:29:09 PM
user-removed
Not applicable
7201 Views
18 replies
0 likes

7201 Views
18 replies
0 likes

album sections

Is possible to have the albums according to the artist? when i click on the artist all his songs are displayed but not separated by album (ios). This issue make me confused everytime i would choose a song remembering what album contains it. I hope th...

filippotrevi
Newbie
Is possible to have the albums according to the artist? when i click on the artist all his songs are displayed but not separated by album (ios). This issue make me confused everytime i would choose a...
2018-02-01 11:57:07 PM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

Won't download previously downloaded playlists

Three playlists I imported, then accidently deleted, will not download anymore. Literally have tried everything

Bobby_Starr
Newbie
Three playlists I imported, then accidently deleted, will not download anymore. Literally have tried everything
2018-02-01 10:57:59 PM
309 Views
0 replies
0 likes

309 Views
0 replies
0 likes

Solved!! Spotify Connect Stream Rate

Does spotify connect stream with the same bit rate as what is set in the ios app, like 320 bps for the extreme setting or does connect stream with a lower standard bit rate without regard to what setting we have in the ios app?Since spotify connect i...

JonCr
Music Fan
Does spotify connect stream with the same bit rate as what is set in the ios app, like 320 bps for the extreme setting or does connect stream with a lower standard bit rate without regard to what set...
2013-12-30 4:28:20 AM
2018-02-01 10:54:13 PM
Denwood
Newbie
28992 Views
14 replies
1 likes

28992 Views
14 replies
1 likes

Disconectivity iOS 11

Hi Spotify. I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it sounds like anyway), and all of the sudden my connection to my b...

JannikDK
Casual Listener
Hi Spotify. I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it soun...
2017-09-21 12:06:57 PM
2018-02-01 10:34:18 PM
aduncan1
Newbie
7951 Views
12 replies
2 likes

7951 Views
12 replies
2 likes

Error on Connecting to Speaker

Hey y'all!Suddenly i can't connect to my main speaker from Samsung. But my boyfriend can connect through his android to all our speakers. I have tried to reinstall the samsung multiroom app and spotify app. I even tried to make a new account, but it ...

Swagging_Jedi
Casual Listener
Hey y'all! Suddenly i can't connect to my main speaker from Samsung. But my boyfriend can connect through his android to all our speakers. I have tried to reinstall the samsung multiroom app and spo...
2018-02-01 10:28:47 PM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

Login issues on Iphone for family account

Hi, I just opened a family account. I added users, and one is having trouble logging in on her iPhone. She accepted the invite, created a profile online, and downloaded the program onto her computer which works fine. When she tried to login on the ap...

cs2co9iqr2qwy0k
Casual Listener
Hi, I just opened a family account. I added users, and one is having trouble logging in on her iPhone. She accepted the invite, created a profile online, and downloaded the program onto her computer ...
2018-02-01 7:17:00 PM
2018-02-01 8:58:15 PM
phan_times
Community Legend
495 Views
3 replies
0 likes

495 Views
3 replies
0 likes

how to get AutoPlay option to work?

I found the AutoPlay toggle switch on my iPhone, but turning it off doesn't stop AutoPlay from playing another song. Is there another location where i have to turn off AutoPlay?

CoIin
Casual Listener
I found the AutoPlay toggle switch on my iPhone, but turning it off doesn't stop AutoPlay from playing another song. Is there another location where i have to turn off AutoPlay?
2018-02-01 7:03:06 PM
2018-02-01 7:28:21 PM
CoIin
Casual Listener
868 Views
1 replies
0 likes

868 Views
1 replies
0 likes

Solved!! Ipod Touch 5 and 6th generation offline songs play in car using USB connection

Hi all, I am considdering buying a new Ipod Touch and want to use Spotify on it. I have a premium account so I can download the songs in offline modus and play without an active internet connection. This is clear. My car has the option to play the so...

Loadercoder
Newbie
Hi all, I am considdering buying a new Ipod Touch and want to use Spotify on it. I have a premium account so I can download the songs in offline modus and play without an active interne...
2018-02-01 6:55:46 PM
2018-02-01 6:58:10 PM
phan_times
Community Legend
1241 Views
1 replies
0 likes

1241 Views
1 replies
0 likes

Superuser Contribution Music pauses sometimes

Hello, I have a iPhone 7 Plus and sometimes when I listen to Spotify it pauses... sometimes when I get a notification even if the silent switch is on, can I fix this?

zZyrroXx
Casual Listener
Hello, I have a iPhone 7 Plus and sometimes when I listen to Spotify it pauses... sometimes when I get a notification even if the silent switch is on, can I fix this?
2018-01-20 12:41:52 PM
2018-02-01 6:31:06 PM
zZyrroXx
Casual Listener
429 Views
2 replies
0 likes

429 Views
2 replies
0 likes

Playlist privacy settings are inconsistent across platforms

After making a playlist public or secret on the desktop app, the Spotify app does not reflect that change. Moreover, if you change the privacy settings through the iOS app after changing them on the desktop, the settings will toggle in both places (b...

slugiscool99
Regular
After making a playlist public or secret on the desktop app, the Spotify app does not reflect that change. Moreover, if you change the privacy settings through the iOS app after changing them on t...
2018-02-01 6:19:30 PM
315 Views
0 replies
0 likes

315 Views
0 replies
0 likes

Superuser Contribution Musics keep pausing and skipping

This issue never happened to me before, but now some of my musics can’t be played because spotify keeps skipping it ( the musics that he skips are the one that i originally downloaded on my cellphone and then i imported to spotify, and they used to w...

Giobrana
Casual Listener
This issue never happened to me before, but now some of my musics can’t be played because spotify keeps skipping it ( the musics that he skips are the one that i originally downloaded on my cellphone...
2018-01-19 11:58:11 PM
2018-02-01 5:56:04 PM
Melody
Spotify
805 Views
1 replies
0 likes

805 Views
1 replies
0 likes

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