Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70889 Views
16 replies
37 likes

70889 Views
16 replies
37 likes

Solved!! Why can I only have 3333 songs offline on one device?

*If you don't want to read the full story, skip to the three stars at the bottom*Hello everyone!I would like an explanation to why I can only have 3333 songs offline on one device?The main reason why I use and pay for Spotify is just to have songs of...

Thormogal
Newbie
*If you don't want to read the full story, skip to the three stars at the bottom* Hello everyone! I would like an explanation to why I can only have 3333 songs offline on one device? The main re...
2015-03-11 12:14:39 AM
2018-02-08 11:40:32 PM
alcedinea
Regular
9356 Views
5 replies
11 likes

9356 Views
5 replies
11 likes

Solved!! Importing local music

Hi everyone,I have successfully imported my local music into Spotify, but there's something I don't understand yet. If this is called "Importing", then why does Spotify delete the song if I delete it from the stock Music app? Shouldn't it physically ...

andreags4
Music Fan
Hi everyone, I have successfully imported my local music into Spotify, but there's something I don't understand yet. If this is called "Importing", then why does Spotify delete the song if ...
2018-02-08 2:07:23 AM
2018-02-08 10:48:33 PM
Swanny
Community Legend
1151 Views
1 replies
0 likes

1151 Views
1 replies
0 likes

Cover Art.

Whenever I play a new song or a song I haven’t listened to, the cover Art does not appear even though it is updated to the latest version on my Iphone

magicpurry
Newbie
Whenever I play a new song or a song I haven’t listened to, the cover Art does not appear even though it is updated to the latest version on my Iphone
2018-02-08 7:01:02 PM
2018-02-08 10:40:24 PM
Swanny
Community Legend
416 Views
1 replies
0 likes

416 Views
1 replies
0 likes

Solved!! Spotify radio stations keep disappearing

For both my iPhone and iPad my radio stations are missing as of today and any new stations I create stay until I quit the app and then they are gone. I am not using a Facebook login. I should add that I'm using iOS 6.03 and the latest builds availabl...

adamch25
Casual Listener
For both my iPhone and iPad my radio stations are missing as of today and any new stations I create stay until I quit the app and then they are gone. I am not using a Facebook login. I should add tha...
2013-08-18 7:08:59 AM
2018-02-08 8:42:03 PM
athormah
Newbie
3328 Views
10 replies
0 likes

3328 Views
10 replies
0 likes

Solved!! Where is Downloads button on YourLibrary tab?

I updated new Spotify version for iOS (8.4.37.704) and I dont have this really really important button. Downloads in Your LibraryYes, I have premium and I can download albums and playlists. Where is the button???I hate it, really.

Gaydar
Casual Listener
I updated new Spotify version for iOS (8.4.37.704) and I dont have this really really important button. Downloads in Your Library Yes, I have premium and I can download albums and playlists. Where...
2018-01-25 4:27:09 PM
2018-02-08 6:28:46 PM
DerMarcellus
Newbie
3723 Views
9 replies
0 likes
downloads
IOS 11

3723 Views
9 replies
0 likes

No button for previous song

Hello, I have recently started using spotify and joined the premium squad. However, sometimes the play previous song button translates into some kind of list, which allows you to thunbs up or down the song. I don’t really like this functionality and ...

Aidbal
Casual Listener
Hello, I have recently started using spotify and joined the premium squad. However, sometimes the play previous song button translates into some kind of list, which allows you to thunbs up or down th...
2018-02-07 10:46:36 PM
2018-02-08 5:29:46 PM
Bethany_Dawn
Community Legend
2162 Views
1 replies
1 likes

2162 Views
1 replies
1 likes

Music Pausing after I hit "charge" on Shopify POS

Hi, I run Shopify POS on my ipad as well as spotify. They run together seamlessly most days but the last few days the music has started pausing everytime I go to process a payment. Specifically when I hit the "charge" button. Actually processing the ...

SustainEcoStore
Casual Listener
Hi, I run Shopify POS on my ipad as well as spotify. They run together seamlessly most days but the last few days the music has started pausing everytime I go to process a payment. Specificall...
2018-02-02 11:15:50 PM
2018-02-08 3:43:59 PM
SustainEcoStore
Casual Listener
1133 Views
2 replies
0 likes

1133 Views
2 replies
0 likes

Deleted songs

I have the Spotify app for family premium and I realized while leaving work that all of my songs have been deleted. None of my playlists have been touched but all of my saved songs are gone. I’ve had this account for a while and I know I’m logged int...

sheastone15
Newbie
I have the Spotify app for family premium and I realized while leaving work that all of my songs have been deleted. None of my playlists have been touched but all of my saved songs are gone. I’ve had...
2018-02-08 4:24:37 AM
2018-02-08 3:17:01 PM
Felixh31
Music Fan
672 Views
1 replies
0 likes

672 Views
1 replies
0 likes

Solved!! Spotify never works first time on Apple CarPlay

Whenever I load it up and try to play a song it shows the play button and the forwards and backwards arrows either side, but doesn't play the song. I have to close the app and start it on my phone for it to then play. Considering I've seen posts abou...

gusping
Newbie
Whenever I load it up and try to play a song it shows the play button and the forwards and backwards arrows either side, but doesn't play the song. I have to close the app and start it on my phone fo...
2016-05-14 4:46:21 PM
2018-02-08 3:16:02 PM
jojoman
Casual Listener
58974 Views
55 replies
27 likes

58974 Views
55 replies
27 likes

Edit Daily Mix or delete please help!

Unfortunately I shared access to my account and now I have a daily mix playlist at the top of my own playlist with music I really dislike.I can't see any way to edit, and even after using and liking completely different music for a while it doesn't c...

D4da
Newbie
Unfortunately I shared access to my account and now I have a daily mix playlist at the top of my own playlist with music I really dislike. I can't see any way to edit, and even after using and likin...
2016-11-16 4:33:56 PM
2018-02-08 2:42:40 PM
sxbgpl6zhevkbp1
Newbie
17991 Views
16 replies
34 likes

17991 Views
16 replies
34 likes

[iOS][Bluetooth] Metadata is not transmitted (name of song and artist)

Since IOS 8 ( ast year) I can not see any metada info using bluetooth at my car (name of the song and artist)I have a Corolla and a Honda CRV and both are not showing any metada information.Usually with IOS7 there wasnt any problem It seems it is a b...

Melvan
Casual Listener
Since IOS 8 ( ast year) I can not see any metada info using bluetooth at my car (name of the song and artist) I have a Corolla and a Honda CRV and both are not showing any metada information. ...
2015-04-09 5:58:34 PM
2018-02-08 1:54:37 PM
Jack_Peters_
Newbie
6020 Views
11 replies
2 likes

6020 Views
11 replies
2 likes

Cannot repeat song on other devices

I am experiencing a strange problem:When I use spotify from my iphone, but sending to my amazon echo dot, spotify does not allow me to repeat a single song. When I change it back to play directly from my iphone, this feature returns. Has anyone exper...

iamtyleryoung
Casual Listener
I am experiencing a strange problem: When I use spotify from my iphone, but sending to my amazon echo dot, spotify does not allow me to repeat a single song. When I change it back to play directly f...
2018-01-22 8:54:11 PM
2018-02-08 1:09:32 PM
Mish1785
Newbie
1250 Views
1 replies
1 likes

1250 Views
1 replies
1 likes

iOS11 draining battery

Spotify on the new iOS11.0.3 running on an iPhone 6s drains my battery. Playing music for 15 minutes or so causes my phone to heat up and drops my battery percentage from 100 down to 30. I have not experienced this using any other app and I have hear...

chjwei
Newbie
Spotify on the new iOS11.0.3 running on an iPhone 6s drains my battery. Playing music for 15 minutes or so causes my phone to heat up and drops my battery percentage from 100 down to 30. I have not e...
2017-11-06 6:30:29 PM
2018-02-08 11:37:41 AM
hookwind
Music Fan
1113 Views
2 replies
1 likes

1113 Views
2 replies
1 likes

Adding songs to a playlist

I am trying to add a song to a playlist I have set up.I deleted a few songs in case I’d reached the limit, there’s 384 in it, but still no joy.I can add the song in question to a new playlist, and to another with around 100 songs. I have tried loggin...

Dusty1970
Newbie
I am trying to add a song to a playlist I have set up. I deleted a few songs in case I’d reached the limit, there’s 384 in it, but still no joy. I can add the song in question to a new playlist, an...
2018-02-08 9:48:24 AM
2018-02-08 10:07:50 AM
iamberrr23
Casual Listener
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Spotify closing by itself while in background

After a while in the background the app closes by itself forcing you to tap on the icon again at which point it starts fresh not where you left it. I noticed it does that to reauth your account (apperantly it does that multiple times a day). I know i...

n0cud06
Casual Listener
After a while in the background the app closes by itself forcing you to tap on the icon again at which point it starts fresh not where you left it. I noticed it does that to reauth your account ...
2016-11-01 11:30:15 PM
2018-02-08 8:08:42 AM
i7Gamer
Casual Listener
1126 Views
3 replies
2 likes

1126 Views
3 replies
2 likes

Songs changes by itself on iPhone

No matter what I play somehow the songs change to another one or a complete random song on amother playlist. Or the song stops or starts all over. I tried it on a android to see if it is my phone there’s the problem but exactly the same happens.... V...

Pernbp
Newbie
No matter what I play somehow the songs change to another one or a complete random song on amother playlist. Or the song stops or starts all over. I tried it on a android to see if it is my phone the...
2018-02-07 10:00:44 PM
2018-02-08 7:38:35 AM
Ricopremium
Casual Listener
1017 Views
1 replies
0 likes

1017 Views
1 replies
0 likes

ios 11, iphone 6s excesive “in app” battery usage

I recently decided to try spotify and buy a premium account, but i soon realized I couldn’t get in the app to look for music or change my preferences, because of a massive battery drain.When i got in the app recently my battery was at 95% and now it’...

Piurexroa
Newbie
I recently decided to try spotify and buy a premium account, but i soon realized I couldn’t get in the app to look for music or change my preferences, because of a massive battery drain. When i got ...
2017-12-28 12:33:20 AM
2018-02-07 10:58:05 PM
hookwind
Music Fan
654 Views
1 replies
2 likes

654 Views
1 replies
2 likes

Shuffle songs compromised when casting to Google Chromecast Audio

I have managed to get my iPhone to properly randomly shuffle all my saved songs in my library (there are 1000’s of them). I sort them by song title, press ‘shuffle play’, and have the randomiser turned on. HOWEVER, this is only working properly when ...

whitworth
Regular
I have managed to get my iPhone to properly randomly shuffle all my saved songs in my library (there are 1000’s of them). I sort them by song title, press ‘shuffle play’, and have the randomiser turn...
2018-02-07 9:09:08 PM
1118 Views
0 replies
8 likes
Casting
chromecast audio
shuffle
songs

1118 Views
0 replies
8 likes

Adding Tracks Problem and Playlist Folder Shuffle

Hi, I am sure these two issues are as annoying to others as they are to me. My wife and I are on the SAME premium account and we seem to have different functionality. If I add a track to my library it only adds the track to My Songs. If she adds a tr...

rhyndman-nz
Regular
Hi, I am sure these two issues are as annoying to others as they are to me. My wife and I are on the SAME premium account and we seem to have different functionality. If I add a track to my library i...
2018-02-07 9:05:54 PM
312 Views
0 replies
0 likes

312 Views
0 replies
0 likes

Why were so many bosnian/serbian songs removed all of a sudden?

I just want an answer as to why a big % of my playlist was unplayable because of this. The sole reason I subscribed to this. If nothing can be done I'll just move elsewhere.

MNum
Casual Listener
I just want an answer as to why a big % of my playlist was unplayable because of this. The sole reason I subscribed to this. If nothing can be done I'll just move elsewhere.
2018-02-07 8:47:06 PM
725 Views
0 replies
4 likes

725 Views
0 replies
4 likes

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